1st Line Support Technician Contracts in the UK excluding London

First Line Support Technician
UK > UK excluding London

The median First Line Support Technician daily rate in the UK excluding London is £145 according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 382 444 498
Rank change year-on-year +62 +54 -71
Contract jobs requiring a 1st Line Support Technician 9 17 11
As % of all contract jobs advertised in the UK excluding London 0.043% 0.070% 0.036%
As % of the Job Titles category 0.047% 0.075% 0.037%
Number of daily rates quoted 5 13 8
10th Percentile £130 - £127
25th Percentile £133 £131 £131
Median daily rate (50th Percentile) £145 £138 £141
Median % change year-on-year +5.45% -2.65% +66.53%
75th Percentile £158 £188 £172
90th Percentile £176 £215 £196
UK median daily rate £145 £138 £145
% change year-on-year +5.45% -5.17% +61.11%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £12.25
Median hourly rate - - £12.50
75th Percentile - - £12.75
90th Percentile - - -
UK median hourly rate - - £12.50

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,262 22,750 29,627
% of contract IT jobs with a recognized job title 92.67% 94.10% 95.90%
Number of daily rates quoted 11,825 15,940 20,711
10th Percentile £213 £225 £200
25th Percentile £363 £391 £363
Median daily rate (50th Percentile) £490 £500 £475
Median % change year-on-year -2.00% +5.26% +11.76%
75th Percentile £598 £594 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,216 1,193 1,496
10th Percentile £12.50 £13.41 £12.07
25th Percentile £15.67 £18.09 £14.25
Median hourly rate £37.50 £42.50 £19.50
Median % change year-on-year -11.76% +117.95% +2.63%
75th Percentile £61.30 £65.00 £42.00
90th Percentile £73.75 £75.00 £60.00
UK median hourly rate £35.68 £45.00 £23.00
% change year-on-year -20.71% +95.65% +1.41%

1st Line Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured 1st Line Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 1st Line Support Technician in the UK excluding London

1st Line Support Technician
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing 1st Line Support Technician in the UK excluding London.

Daily rate trend for 1st Line Support Technician in the UK excluding London

1st Line Support Technician
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing 1st Line Support Technician in the UK excluding London.

Hourly rate trend for 1st Line Support Technician in the UK excluding London

1st Line Support Technician
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Technician within the UK excluding London region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +12 6 £145 -4.13% 1
Midlands - 2 £143 - 2
North of England +31 1 £175 -20.45% 2
Yorkshire +26 1 £175 -22.22% 1
East Midlands - 1 £135 - 1
West Midlands - 1 £150 - 1
1st Line Support Technician
UK

1st Line Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 25 April 2024, 1st Line Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring 1st Line Support Technician in the job title.

1 5 (55.56%) Microsoft
2 4 (44.44%) SLA
2 4 (44.44%) Service Delivery
3 3 (33.33%) Microsoft Office
3 3 (33.33%) Active Directory
3 3 (33.33%) Microsoft 365
4 2 (22.22%) Security Cleared
4 2 (22.22%) Social Skills
4 2 (22.22%) Customer Service
4 2 (22.22%) DBS Check
4 2 (22.22%) Windows
5 1 (11.11%) Business Intelligence
5 1 (11.11%) SAP
5 1 (11.11%) Marketing
5 1 (11.11%) Degree
5 1 (11.11%) Windows Vista
5 1 (11.11%) Digital Marketing
5 1 (11.11%) Time Management
5 1 (11.11%) SC Cleared
5 1 (11.11%) Electronics
5 1 (11.11%) Telecoms
5 1 (11.11%) Finance
5 1 (11.11%) Manufacturing
5 1 (11.11%) Programme Management
5 1 (11.11%) Public Sector
5 1 (11.11%) Windows 7
5 1 (11.11%) Azure
5 1 (11.11%) EPoS
5 1 (11.11%) Microsoft Intune
5 1 (11.11%) Mobile Device Management

1st Line Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (33.33%) Microsoft Office
Cloud Services
1 3 (33.33%) Microsoft 365
2 1 (11.11%) Azure
2 1 (11.11%) Entra ID
General
1 2 (22.22%) Social Skills
2 1 (11.11%) Electronics
2 1 (11.11%) Finance
2 1 (11.11%) Manufacturing
2 1 (11.11%) Marketing
2 1 (11.11%) Public Sector
2 1 (11.11%) Telecoms
Miscellaneous
1 1 (11.11%) EPoS
Operating Systems
1 2 (22.22%) Windows
2 1 (11.11%) Windows 10
2 1 (11.11%) Windows 7
2 1 (11.11%) Windows Vista
Processes & Methodologies
1 4 (44.44%) Service Delivery
2 2 (22.22%) Customer Service
3 1 (11.11%) Business Intelligence
3 1 (11.11%) Digital Marketing
3 1 (11.11%) Mobile Device Management
3 1 (11.11%) Programme Management
3 1 (11.11%) Time Management
Qualifications
1 2 (22.22%) DBS Check
1 2 (22.22%) Security Cleared
2 1 (11.11%) Degree
2 1 (11.11%) SC Cleared
Quality Assurance & Compliance
1 4 (44.44%) SLA
System Software
1 3 (33.33%) Active Directory
Systems Management
1 1 (11.11%) Microsoft Intune
Vendors
1 5 (55.56%) Microsoft
2 1 (11.11%) SAP