1st Line Support Technician Contract Job Trends in the UK excluding London

First Line Support Technician
UK > UK excluding London

The median First Line Support Technician daily rate in the UK excluding London is £125, according to job vacancies posted in the 6 months leading up to 1 October 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
1 Oct 2025
Same period 2024 Same period 2023
Rank 369 370 428
Rank change year-on-year +1 +58 +81
Contract jobs requiring a 1st Line Support Technician 7 3 3
As % of all contract jobs in the UK excluding London 0.045% 0.017% 0.014%
As % of the Job Titles category 0.050% 0.019% 0.015%
Number of daily rates quoted 7 2 2
10th Percentile - £133 -
25th Percentile £123 £136 £131
Median daily rate (50th Percentile) £125 £144 £138
Median % change year-on-year -13.04% +4.55% -21.43%
75th Percentile £144 £148 £144
90th Percentile £160 £149 -
UK median daily rate £125 £144 £173
% change year-on-year -13.04% -16.67% -1.43%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 14,015 16,111 20,092
% of contract IT jobs with a recognized job title 89.66% 92.24% 94.14%
Number of daily rates quoted 8,639 9,167 13,435
10th Percentile £212 £219 £225
25th Percentile £363 £375 £388
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - -
75th Percentile £575 £590 £600
90th Percentile £669 £675 £688
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,302 1,311 1,217
10th Percentile £13.50 £14.69 £14.15
25th Percentile £16.30 £19.92 £17.75
Median hourly rate £25.08 £43.00 £43.90
Median % change year-on-year -41.69% -2.05% +95.11%
75th Percentile £50.00 £66.61 £65.00
90th Percentile £69.65 £74.50 £77.50
UK median hourly rate £25.15 £43.00 £44.25
% change year-on-year -41.51% -2.82% +70.19%

1st Line Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured 1st Line Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 1st Line Support Technician in the UK excluding London

1st Line Support Technician
Daily Rate Trend in the UK excluding London

Contractor daily rate distribution trend for 1st Line Support Technician job vacancies in the UK excluding London.

Contractor daily rate distribution trend for 1st Line Support Technician job vacancies in the UK excluding London

1st Line Support Technician
Hourly Rate Trend in the UK excluding London

Contractor hourly rate distribution trend for 1st Line Support Technician job vacancies in the UK excluding London.

Contractor hourly rate distribution trend for 1st Line Support Technician job vacancies in the UK excluding London

1st Line Support Technician
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Technician within the UK excluding London region over the 6 months to 1 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West - 5 £125 - 2
North of England - 5 £125 - 3
South East +13 2 £160 - 9
1st Line Support Technician
UK

1st Line Support Technician Skill Set
Top 12 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 1 October 2025, 1st Line Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring 1st Line Support Technician in the job title.

1 2 (28.57%) ITSM
1 2 (28.57%) Security Cleared
1 2 (28.57%) Azure
1 2 (28.57%) Unified Communications
1 2 (28.57%) Microsoft 365
1 2 (28.57%) ServiceNow
1 2 (28.57%) Windows 10
1 2 (28.57%) Social Skills
1 2 (28.57%) Customer Service
1 2 (28.57%) Windows
1 2 (28.57%) Microsoft
1 2 (28.57%) Active Directory

1st Line Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (28.57%) Azure
1 2 (28.57%) Microsoft 365
Communications & Networking
1 2 (28.57%) Unified Communications
General
1 2 (28.57%) Social Skills
Operating Systems
1 2 (28.57%) Windows
1 2 (28.57%) Windows 10
Processes & Methodologies
1 2 (28.57%) Customer Service
1 2 (28.57%) ITSM
Qualifications
1 2 (28.57%) Security Cleared
System Software
1 2 (28.57%) Active Directory
Vendors
1 2 (28.57%) Microsoft
1 2 (28.57%) ServiceNow