Customer Services Manager Contract Job Trends

Customer Service Manager
UK

The median Customer Service Manager daily rate in the UK is £225, according to job vacancies posted in the 6 months leading up to 20 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
20 Dec 2025
Same period 2024 Same period 2023
Rank 590 - 596
Rank change year-on-year - - +205
Contract jobs requiring a Customer Services Manager 1 0 1
As % of all contract jobs in the UK 0.003% - 0.002%
As % of the Job Titles category 0.003% - 0.002%
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £188 - -
Median daily rate (50th Percentile) £225 - -
75th Percentile £263 - -
90th Percentile - - -
UK excluding London median daily rate £225 - -

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 33,545 31,624 41,095
% of contract IT jobs with a recognized job title 91.00% 92.80% 93.40%
Number of daily rates quoted 21,197 19,461 27,642
10th Percentile £293 £300 £288
25th Percentile £404 £409 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £618 £638 £643
90th Percentile £720 £738 £738
UK excluding London median daily rate £475 £488 £500
% change year-on-year -2.56% -2.50% -
Number of hourly rates quoted 1,986 989 1,457
10th Percentile £14.25 £15.60 £15.14
25th Percentile £18.08 £21.22 £19.06
Median hourly rate £25.15 £33.50 £45.00
Median % change year-on-year -24.93% -25.56% +50.00%
75th Percentile £57.50 £62.69 £65.00
90th Percentile £70.44 £72.55 £77.50
UK excluding London median hourly rate £25.15 £32.50 £45.00
% change year-on-year -22.62% -27.78% +82.48%

Customer Services Manager
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'Customer Services Manager' in the job title relative to all contract IT jobs advertised.

Customer Services Manager job vacancy trend in the UK

Customer Services Manager
Daily Rate Trend

Contractor daily rate distribution trend for Customer Services Manager job vacancies in the UK.

Contractor daily rate distribution trend for Customer Services Manager job vacancies in the UK

Customer Services Manager
Hourly Rate Trend

Contractor hourly rate distribution trend for Customer Services Manager job vacancies in the UK.

Contractor hourly rate distribution trend for Customer Services Manager job vacancies in the UK

Customer Services Manager
Top 4 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Services Manager within the UK over the 6 months to 20 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West - 1 £225 -
England - 1 £225 - 1
UK excluding London - 1 £225 - 2
North of England - 1 £225 -

Customer Services Manager Skill Set
Top 4 Co-Occurring Skills & Capabilities

For the 6 months to 20 December 2025, Customer Services Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Customer Services Manager in the job title.

1 1 (100.00%) Customer Service
1 1 (100.00%) Decision-Making
1 1 (100.00%) Salesforce
1 1 (100.00%) Strategic Thinking

Customer Services Manager Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Finance
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Decision-Making
1 1 (100.00%) Strategic Thinking
Vendors
1 1 (100.00%) Salesforce