Customer Service Manager
UK
The median Customer Service Manager salary in the UK is £55,000 per year, according to job vacancies posted during the 6 months leading to 22 August 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 22 Aug 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 710 | - | 817 |
| Rank change year-on-year | - | - | +394 |
| DemandTrendPermanent jobs requiring a Customer Services Manager | 8 | 0 | 4 |
| As % of all permanent jobs advertised in the UK | 0.013% | - | 0.006% |
| As % of the Job Titles category | 0.015% | - | 0.006% |
| Number of salaries quoted | 6 | 0 | 4 |
| 10th Percentile | £31,250 | - | £61,375 |
| 25th Percentile | £34,688 | - | £70,938 |
| Median annual salary (50th Percentile) | £55,000 | - | £78,750 |
| Median % change year-on-year | - | - | +51.44% |
| 75th Percentile | £60,000 | - | £93,750 |
| 90th Percentile | £61,250 | - | £118,500 |
| UK excluding London median annual salary | £41,250 | - | £77,500 |
| % change year-on-year | - | - | +26.53% |
All DemandTrendPermanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| DemandTrendPermanent vacancies in the UK with a recognized job title | 54,778 | 82,845 | 66,698 |
| % of permanent jobs with a recognized job title | 89.27% | 95.23% | 92.07% |
| Number of salaries quoted | 30,038 | 52,325 | 47,360 |
| 10th Percentile | £26,750 | £30,000 | £32,500 |
| 25th Percentile | £36,250 | £40,000 | £43,800 |
| Median annual salary (50th Percentile) | £55,000 | £55,000 | £60,000 |
| Median % change year-on-year | - | -8.33% | - |
| 75th Percentile | £73,000 | £71,915 | £80,000 |
| 90th Percentile | £91,250 | £90,519 | £100,000 |
| UK excluding London median annual salary | £50,000 | £50,000 | £52,750 |
| % change year-on-year | - | -5.21% | +0.48% |
Customer Services Manager
Job Vacancy Trend
Job postings that featured Customer Services Manager in the job title as a proportion of all IT jobs advertised.
Customer Services Manager
Salary Trend
Salary distribution trend for Customer Services Manager job vacancies in the UK.
Customer Services Manager
Salary Histogram
Salary distribution for jobs citing Customer Services Manager over the 6 months to 22 August 2025.
Customer Services Manager
Top 8 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Services Manager within the UK over the 6 months to 22 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching DemandTrendPermanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | - | 8 | £55,000 | - | 14 |
| Work from Home | - | 5 | £60,000 | - | 7 |
| UK excluding London | - | 5 | £41,250 | - | 11 |
| London | - | 3 | £60,000 | - | 3 |
| East of England | - | 2 | £32,500 | - | |
| South East | - | 2 | £50,000 | - | 1 |
| East Midlands | - | 1 | £60,000 | - | |
| Midlands | - | 1 | £60,000 | - | 3 |
Customer Services Manager Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 22 August 2025, Customer Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Customer Services Manager in the job title.
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Customer Services Manager Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: