The median contractor rate for a Help Desk Manager was £230 per day in advertised job vacancies during the 3 months to 25 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Help Desk Manager
UK
Rank 588 628 611
Rank change year-on-year +40 -17  
Contract jobs requiring a Help Desk Manager 5 16 13
As % of all contract IT jobs advertised in the UK 0.011% 0.030% 0.025%
As % of the Job Titles category 0.012% 0.032% 0.026%
Number of daily rates quoted 5 8 5
Median daily rate £230 £503 £375
Median daily rate % change year-on-year -54.22% +34.00%  
90% offered a daily rate of more than £152 £359 £325
10% offered a daily rate of more than £442 £550 £395
UK excluding London median daily rate £230 £530 £381
% change year-on-year -56.60% +39.01%  
Number of hourly rates quoted 0 0 2
Median hourly rate - - £22.25
UK excluding London median hourly rate - - -

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42948 50649 50145
As % of all contract IT job vacancies advertised in the UK 94.81% 95.19% 94.81%
Number of daily rates quoted 27820 32762 30258
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £600 £550
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1510 1586 1994
Median hourly rate £18.00 £19.00 £17.50
Median hourly rate % change year-on-year -5.26% +8.57%  
90% offered a hourly rate of more than £11.25 £11.50 £11.00
10% offered a hourly rate of more than £47.50 £48.00 £42.50
UK excluding London median hourly rate £17.50 £20.00 £17.22
% change year-on-year -12.50% +16.14%  

Help Desk Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured Help Desk Manager in the job title.

Job vacancy trend for Help Desk Manager in the UK

Help Desk Manager
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Manager.

Contractor daily rate trend for Help Desk Manager in the UK

Help Desk Manager
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Help Desk Manager over the 3 months to 25 March 2017.

Contractor daily rate histogram for Help Desk Manager in the UK

Help Desk Manager
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Manager.

Contractor hourly rate trend for Help Desk Manager in the UK

Help Desk Manager
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +17 3 £230 -54.22%
Yorkshire +15 1 £200 -
East of England -1 1 £450 +20.00%
South West - 1 £230 -
Scotland - 1 £430 -
Bath - 1 £230 -
Glasgow - 1 £430 -
Sheffield - 1 £200 -
Welwyn Garden City - 1 £450 -
Hertfordshire - 1 £450 -
Somerset - 1 £230 -
South Yorkshire - 1 £200 -

Help Desk Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 25 March 2017, Help Desk Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Help Desk Manager in the job title.

1 4 (33.33%) ITIL
2 3 (25.00%) Business Intelligence
2 3 (25.00%) Telecoms
2 3 (25.00%) Marketing
3 2 (16.67%) SAP
3 2 (16.67%) Electronics
3 2 (16.67%) VMware Infrastructure
3 2 (16.67%) Finance
3 2 (16.67%) Manufacturing
3 2 (16.67%) VMware
3 2 (16.67%) SAP Oil and Gas
3 2 (16.67%) Digital Marketing
3 2 (16.67%) Continuous Improvement
3 2 (16.67%) Line Management
3 2 (16.67%) Windows Server
3 2 (16.67%) Virtual Team Management
3 2 (16.67%) Virtual Team
3 2 (16.67%) SLA
3 2 (16.67%) Service Delivery
3 2 (16.67%) Programme Management
3 2 (16.67%) Windows
3 2 (16.67%) Microsoft
3 2 (16.67%) Active Directory
3 2 (16.67%) Citrix
4 1 (8.33%) ITIL Certification
4 1 (8.33%) Avaya
4 1 (8.33%) PMP
4 1 (8.33%) CheckPoint
4 1 (8.33%) PRINCE
4 1 (8.33%) Internet

Help Desk Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) MS Exchange
1 1 (8.33%) Skype for Business
Applications
1 1 (8.33%) MS Excel
1 1 (8.33%) MS Office
1 1 (8.33%) MS PowerPoint
Business Applications
1 2 (16.67%) SAP Oil and Gas
Cloud Services
1 1 (8.33%) Office 365
1 1 (8.33%) Yammer
Communications & Networking
1 1 (8.33%) Firewall
1 1 (8.33%) Internet
1 1 (8.33%) LAN
1 1 (8.33%) PBX
1 1 (8.33%) Skype
1 1 (8.33%) VPN
1 1 (8.33%) WAN
Database & Business Intelligence
1 1 (8.33%) Big Data
1 1 (8.33%) SQL Server
General
1 3 (25.00%) Marketing
1 3 (25.00%) Telecoms
2 2 (16.67%) Electronics
2 2 (16.67%) Finance
2 2 (16.67%) Manufacturing
Miscellaneous
1 2 (16.67%) Virtual Team
2 1 (8.33%) Clustering
2 1 (8.33%) Credit Risk
Operating Systems
1 2 (16.67%) Windows
1 2 (16.67%) Windows Server
2 1 (8.33%) Android
2 1 (8.33%) Apple iOS
2 1 (8.33%) Windows 10
2 1 (8.33%) Windows 7
2 1 (8.33%) Windows 8
2 1 (8.33%) Windows Server 2008
Processes & Methodologies
1 4 (33.33%) ITIL
2 3 (25.00%) Business Intelligence
3 2 (16.67%) Continuous Improvement
3 2 (16.67%) Digital Marketing
3 2 (16.67%) Line Management
3 2 (16.67%) Programme Management
3 2 (16.67%) Service Delivery
3 2 (16.67%) Virtual Team Management
4 1 (8.33%) Agile Software Development
4 1 (8.33%) Analytics
4 1 (8.33%) Asset Management
4 1 (8.33%) Change Management
4 1 (8.33%) Incident Management
4 1 (8.33%) ITSM
4 1 (8.33%) Performance Metrics
4 1 (8.33%) PRINCE
4 1 (8.33%) Time Management
4 1 (8.33%) Web Analytics
Programming Languages
1 1 (8.33%) SQL
Qualifications
1 1 (8.33%) ITIL Certification
1 1 (8.33%) PMP
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 2 (16.67%) Active Directory
1 2 (16.67%) VMware Infrastructure
2 1 (8.33%) Hyper-V
Systems Management
1 1 (8.33%) Microsoft Clustering
Vendors
1 2 (16.67%) Citrix
1 2 (16.67%) Microsoft
1 2 (16.67%) SAP
1 2 (16.67%) VMware
2 1 (8.33%) Avaya
2 1 (8.33%) CheckPoint
2 1 (8.33%) Cisco
2 1 (8.33%) Mitel