Help Desk Manager Jobs

Help Desk Manager
UK

The median Help Desk Manager salary in the UK is £47,500 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 542 849 964
Rank change year-on-year +307 +115 +220
Permanent jobs requiring a Help Desk Manager 151 47 25
As % of all permanent jobs advertised in the UK 0.29% 0.048% 0.024%
As % of the Job Titles category 0.32% 0.050% 0.026%
Number of salaries quoted 15 42 25
10th Percentile £37,500 £25,000 £37,800
25th Percentile £40,625 £28,000 £38,250
Median annual salary (50th Percentile) £47,500 £42,500 £46,500
Median % change year-on-year +11.76% -8.60% +9.41%
75th Percentile £62,500 £55,563 £65,000
90th Percentile - £56,000 £95,000
UK excluding London median annual salary £47,500 £29,250 £42,500
% change year-on-year +62.39% -31.18% +18.06%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 46,902 93,183 95,132
% of permanent jobs with a recognized job title 90.12% 94.62% 91.53%
Number of salaries quoted 27,275 66,883 59,840
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,000 £38,500 £45,000
Median annual salary (50th Percentile) £57,500 £52,777 £60,000
Median % change year-on-year +8.95% -12.04% -
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK excluding London median annual salary £52,000 £50,000 £52,500
% change year-on-year +4.00% -4.76% +5.00%

Help Desk Manager
Job Vacancy Trend

Job postings that featured Help Desk Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Help Desk Manager in the UK

Help Desk Manager
Salary Trend

3-month moving average salary quoted in jobs citing Help Desk Manager.

Salary trend for Help Desk Manager in the UK

Help Desk Manager
Salary Histogram

Salary distribution for jobs citing Help Desk Manager over the 6 months to 1 May 2025.

Salary histogram for Help Desk Manager in the UK

Help Desk Manager
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Manager within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +326 151 £47,500 +62.39% 81
England +281 151 £47,500 +15.15% 77
North of England +198 136 - - 17
Yorkshire +175 136 - - 8
South East +111 9 £55,000 +96.43% 21
Work from Home +190 5 £47,500 -14.41% 2
East of England +61 5 £47,500 -5.00% 12
South West +107 1 £47,500 - 12

Help Desk Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2025, Help Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Manager in the job title.

1 147 (97.35%) Social Skills
2 141 (93.38%) Continuous Improvement
2 141 (93.38%) Degree
3 136 (90.07%) Mathematics
3 136 (90.07%) Physics
3 136 (90.07%) Electronics
3 136 (90.07%) Manufacturing
3 136 (90.07%) Marketing
3 136 (90.07%) Presentation Skills
4 15 (9.93%) ITSM
5 11 (7.28%) Service Management
5 11 (7.28%) ITIL
6 10 (6.62%) Customer Service
7 7 (4.64%) Service Delivery
8 6 (3.97%) Windows
9 5 (3.31%) CRM
9 5 (3.31%) Microsoft
9 5 (3.31%) Microsoft Certification
9 5 (3.31%) Project Management
9 5 (3.31%) Change Management
9 5 (3.31%) Computer Science
9 5 (3.31%) Performance Management
9 5 (3.31%) Budget Management
9 5 (3.31%) IT Governance
9 5 (3.31%) Mentoring
9 5 (3.31%) Analytical Skills
9 5 (3.31%) Performance Metrics
9 5 (3.31%) Self-Motivation
9 5 (3.31%) Problem-Solving
10 1 (0.66%) Microsoft 365

Help Desk Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (0.66%) Microsoft 365
General
1 147 (97.35%) Social Skills
2 136 (90.07%) Electronics
2 136 (90.07%) Manufacturing
2 136 (90.07%) Marketing
2 136 (90.07%) Presentation Skills
3 5 (3.31%) Analytical Skills
Miscellaneous
1 5 (3.31%) Self-Motivation
Operating Systems
1 6 (3.97%) Windows
Processes & Methodologies
1 141 (93.38%) Continuous Improvement
2 136 (90.07%) Mathematics
2 136 (90.07%) Physics
3 15 (9.93%) ITSM
4 11 (7.28%) ITIL
4 11 (7.28%) Service Management
5 10 (6.62%) Customer Service
6 7 (4.64%) Service Delivery
7 5 (3.31%) Budget Management
7 5 (3.31%) Change Management
7 5 (3.31%) Computer Science
7 5 (3.31%) CRM
7 5 (3.31%) IT Governance
7 5 (3.31%) Mentoring
7 5 (3.31%) Performance Management
7 5 (3.31%) Performance Metrics
7 5 (3.31%) Problem-Solving
7 5 (3.31%) Project Management
Qualifications
1 141 (93.38%) Degree
2 5 (3.31%) Microsoft Certification
Vendors
1 5 (3.31%) Microsoft