Period
to 22 September 2018

The median contractor rate for a PC Support was £170 per day in advertised job vacancies during the 6 months to 22 September 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

PC Support
UK
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 869 830 883
Rank change year-on-year -39 +53 -34
Contract jobs requiring a PC Support 21 32 28
As % of all contract IT jobs advertised in the UK 0.021% 0.032% 0.026%
As % of the Job Titles category 0.022% 0.034% 0.027%
Number of daily rates quoted 10 14 18
UK median daily rate £170 £158 £138
Median daily rate % change year-on-year +7.94% +14.13% +0.36%
10th Percentile £146 £118 £112
90th Percentile £177 £199 £197
UK excluding London median daily rate £150 £130 £125
% change year-on-year +15.38% +4.00% -7.41%
Number of hourly rates quoted 7 13 2
UK median hourly rate £17.50 £12.00 £14.50
Median hourly rate % change year-on-year +45.83% -17.24% -3.33%
10th Percentile £13.85 £10.63 £14.25
90th Percentile £20.80 £16.25 £14.75
UK excluding London median hourly rate £17.50 £11.00 £14.50
% change year-on-year +59.09% -24.14% +5.45%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 96,600 93,694 102,007
% of contract IT jobs with a recognized job title 94.78% 94.92% 94.87%
Number of daily rates quoted 63,416 61,277 66,597
UK median daily rate £450 £438 £425
Median daily rate % change year-on-year +2.86% +2.94% +6.25%
10th Percentile £269 £263 £255
90th Percentile £638 £625 £600
UK excluding London median daily rate £415 £400 £390
% change year-on-year +3.75% +2.56% +4.00%
Number of hourly rates quoted 3,154 2,815 3,199
UK median hourly rate £17.73 £18.70 £19.00
Median hourly rate % change year-on-year -5.19% -1.58% +6.03%
10th Percentile £11.00 £10.75 £10.31
90th Percentile £48.75 £48.75 £46.54
UK excluding London median hourly rate £17.50 £18.00 £18.50
% change year-on-year -2.78% -2.70% +5.71%

PC Support
Job Vacancy Trend

Job postings that featured PC Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for PC Support in the UK

PC Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing PC Support.

Contractor daily rate trend for PC Support in the UK

PC Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing PC Support.

Contractor hourly rate trend for PC Support in the UK

PC Support
Top 6 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing PC Support within the UK over the 6 months to 22 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 21 £170 +7.94% 2
London -23 16 £170 +7.94% 1
UK excluding London -46 5 £150 +15.38% 1
North West -17 4 - -
North of England -21 4 - -
South East -11 1 £150 - 1

PC Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 22 September 2018, PC Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring PC Support in the job title.

1 15 (71.43%) Windows
2 12 (57.14%) Active Directory
3 10 (47.62%) Windows 7
3 10 (47.62%) Mac OS X
3 10 (47.62%) Apple
4 9 (42.86%) Microsoft
4 9 (42.86%) Office 365
5 8 (38.10%) Adobe
6 5 (23.81%) Jamf Pro
6 5 (23.81%) Patch Management
6 5 (23.81%) Windows 10
6 5 (23.81%) Retail
6 5 (23.81%) CINEMA 4D
6 5 (23.81%) Software Distribution
6 5 (23.81%) G Suite
6 5 (23.81%) Vectorworks
6 5 (23.81%) Security Management
6 5 (23.81%) EPoS
7 4 (19.05%) ITIL
7 4 (19.05%) Apple iOS
7 4 (19.05%) SCCM
8 3 (14.29%) Adobe Creative Suite
8 3 (14.29%) Problem-Solving
8 3 (14.29%) Okta
8 3 (14.29%) Google
8 3 (14.29%) Publishing
9 2 (9.52%) Microsoft Certification
9 2 (9.52%) Microsoft Office
9 2 (9.52%) MCP
9 2 (9.52%) LAN

PC Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (23.81%) CINEMA 4D
2 3 (14.29%) Adobe Creative Suite
3 2 (9.52%) Microsoft Office
4 1 (4.76%) Microsoft Excel
Cloud Services
1 9 (42.86%) Office 365
2 5 (23.81%) G Suite
3 1 (4.76%) Azure Active Directory
3 1 (4.76%) Microsoft Azure
Communications & Networking
1 2 (9.52%) LAN
2 1 (4.76%) IP Telephony
2 1 (4.76%) WAN
General
1 5 (23.81%) Retail
2 3 (14.29%) Publishing
3 1 (4.76%) Advertising
3 1 (4.76%) Law
3 1 (4.76%) Legal
3 1 (4.76%) Marketing
Miscellaneous
1 5 (23.81%) EPoS
2 2 (9.52%) Self-Motivation
3 1 (4.76%) Data Centre
3 1 (4.76%) Driving Licence
3 1 (4.76%) Fat Client
3 1 (4.76%) Mobile App
3 1 (4.76%) Thin Client
Operating Systems
1 15 (71.43%) Windows
2 10 (47.62%) Mac OS X
2 10 (47.62%) Windows 7
3 5 (23.81%) Windows 10
4 4 (19.05%) Apple iOS
5 2 (9.52%) Mac OS
5 2 (9.52%) Windows Server
6 1 (4.76%) Android
6 1 (4.76%) Windows Server 2008
Processes & Methodologies
1 5 (23.81%) Patch Management
1 5 (23.81%) Security Management
1 5 (23.81%) Software Distribution
2 4 (19.05%) ITIL
3 3 (14.29%) Problem-Solving
Qualifications
1 2 (9.52%) MCP
1 2 (9.52%) Microsoft Certification
2 1 (4.76%) CCNA
2 1 (4.76%) Cisco Certification
2 1 (4.76%) ITIL Certification
2 1 (4.76%) MCSE
System Software
1 12 (57.14%) Active Directory
Systems Management
1 5 (23.81%) Jamf Pro
2 4 (19.05%) SCCM
3 2 (9.52%) Microsoft Intune
Vendors
1 10 (47.62%) Apple
2 9 (42.86%) Microsoft
3 8 (38.10%) Adobe
4 5 (23.81%) Vectorworks
5 3 (14.29%) Google
5 3 (14.29%) Okta
6 2 (9.52%) Citrix
6 2 (9.52%) HP
7 1 (4.76%) Altiris
7 1 (4.76%) iManage
7 1 (4.76%) Remedy
7 1 (4.76%) ServiceNow
7 1 (4.76%) Snow