Period
to 11 December 2018

The median contractor rate for a PC Support was £170 per day in advertised job vacancies during the 6 months to 11 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

PC Support
UK
6 months to
11 Dec 2018
Same period 2017 Same period 2016
Rank 881 861 864
Rank change year-on-year -20 +3 +29
Contract jobs requiring a PC Support 28 34 26
As % of all contract IT jobs advertised in the UK 0.027% 0.033% 0.025%
As % of the Job Titles category 0.028% 0.035% 0.027%
Number of daily rates quoted 14 14 11
UK median daily rate £170 £160 £134
Median daily rate % change year-on-year +6.25% +19.40% -0.74%
10th Percentile £105 £132 £118
90th Percentile £197 £174 £218
UK excluding London median daily rate £115 £130 £130
% change year-on-year -11.54% +0.39% -4.07%
Number of hourly rates quoted 10 17 6
UK median hourly rate £17.50 £15.25 £15.50
Median hourly rate % change year-on-year +14.75% -1.61% -22.50%
10th Percentile £12.05 £11.00 £12.44
90th Percentile £27.00 £18.70 £15.75
UK excluding London median hourly rate £17.50 £14.00 £12.63
% change year-on-year +25.00% +10.89% -36.88%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 99,844 98,017 97,325
% of contract IT jobs with a recognized job title 94.74% 94.93% 94.79%
Number of daily rates quoted 66,066 64,939 63,502
UK median daily rate £450 £450 £425
Median daily rate % change year-on-year - +5.88% +4.94%
10th Percentile £270 £258 £250
90th Percentile £638 £625 £600
UK excluding London median daily rate £425 £400 £393
% change year-on-year +6.25% +1.91% +4.67%
Number of hourly rates quoted 3,088 2,875 3,289
UK median hourly rate £18.00 £18.70 £18.00
Median hourly rate % change year-on-year -3.74% +3.89% -
10th Percentile £11.00 £10.75 £10.50
90th Percentile £48.75 £47.83 £47.50
UK excluding London median hourly rate £17.50 £17.74 £17.50
% change year-on-year -1.35% +1.37% -

PC Support
Job Vacancy Trend

Job postings that featured PC Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for PC Support in the UK

PC Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing PC Support.

Contractor daily rate trend for PC Support in the UK

PC Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing PC Support over the 6 months to 11 December 2018.

Contractor daily rate histogram for PC Support in the UK

PC Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing PC Support.

Contractor hourly rate trend for PC Support in the UK

PC Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing PC Support over the 6 months to 11 December 2018.

Contractor hourly rate histogram for PC Support in the UK

PC Support
Top 9 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing PC Support within the UK over the 6 months to 11 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -18 26 £170 +6.25%
London +12 17 £170 +6.25%
UK excluding London -19 9 £115 -11.54%
North of England -9 4 - -
South East -13 3 £150 -
North West -19 3 - -
Midlands - 2 £80 -
West Midlands - 2 £80 -
Yorkshire - 1 - -

PC Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 11 December 2018, PC Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring PC Support in the job title.

1 22 (78.57%) Windows
2 20 (71.43%) Active Directory
3 14 (50.00%) Mac OS X
4 11 (39.29%) Windows 7
4 11 (39.29%) Apple
5 10 (35.71%) Adobe
6 8 (28.57%) Microsoft
6 8 (28.57%) Office 365
6 8 (28.57%) Windows 10
7 6 (21.43%) Patch Management
7 6 (21.43%) Software Distribution
7 6 (21.43%) Jamf Pro
7 6 (21.43%) EPoS
7 6 (21.43%) Security Management
7 6 (21.43%) CINEMA 4D
7 6 (21.43%) SCCM
7 6 (21.43%) Retail
7 6 (21.43%) Vectorworks
8 4 (14.29%) Adobe Creative Suite
8 4 (14.29%) G Suite
8 4 (14.29%) Okta
8 4 (14.29%) ITIL
8 4 (14.29%) Google
8 4 (14.29%) Apple iOS
9 3 (10.71%) Citrix
9 3 (10.71%) Problem-Solving
10 2 (7.14%) Infrastructure Engineering
10 2 (7.14%) iPad
10 2 (7.14%) Microsoft Intune
10 2 (7.14%) Microsoft Certification

PC Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (21.43%) CINEMA 4D
2 4 (14.29%) Adobe Creative Suite
3 2 (7.14%) Microsoft Office
4 1 (3.57%) Microsoft Excel
Cloud Services
1 8 (28.57%) Office 365
2 4 (14.29%) G Suite
3 1 (3.57%) Azure Active Directory
3 1 (3.57%) Microsoft Azure
Communications & Networking
1 2 (7.14%) LAN
1 2 (7.14%) TCP/IP
General
1 6 (21.43%) Retail
2 2 (7.14%) Publishing
3 1 (3.57%) Advertising
3 1 (3.57%) Finance
3 1 (3.57%) Marketing
Miscellaneous
1 6 (21.43%) EPoS
2 2 (7.14%) iPad
3 1 (3.57%) Fat Client
3 1 (3.57%) Self-Motivation
3 1 (3.57%) Thin Client
3 1 (3.57%) Virtual Team
Operating Systems
1 22 (78.57%) Windows
2 14 (50.00%) Mac OS X
3 11 (39.29%) Windows 7
4 8 (28.57%) Windows 10
5 4 (14.29%) Apple iOS
6 1 (3.57%) Android
6 1 (3.57%) Mac OS
6 1 (3.57%) Windows Server
Processes & Methodologies
1 6 (21.43%) Patch Management
1 6 (21.43%) Security Management
1 6 (21.43%) Software Distribution
2 4 (14.29%) ITIL
3 3 (10.71%) Problem-Solving
4 2 (7.14%) Infrastructure Engineering
5 1 (3.57%) Break/Fix
5 1 (3.57%) E-Commerce
Qualifications
1 2 (7.14%) MCSE
1 2 (7.14%) Microsoft Certification
System Software
1 20 (71.43%) Active Directory
Systems Management
1 6 (21.43%) Jamf Pro
1 6 (21.43%) SCCM
2 2 (7.14%) Microsoft Intune
Vendors
1 11 (39.29%) Apple
2 10 (35.71%) Adobe
3 8 (28.57%) Microsoft
4 6 (21.43%) Vectorworks
5 4 (14.29%) Google
5 4 (14.29%) Okta
6 3 (10.71%) Citrix
7 2 (7.14%) HP
8 1 (3.57%) Altiris
8 1 (3.57%) Blue Coat
8 1 (3.57%) Palo Alto
8 1 (3.57%) ServiceNow