The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
ServiceNow
UK
Rank 241 303 444
Rank change year-on-year +62 +141  
Contract jobs citing ServiceNow 448 397 181
As % of all contract IT jobs advertised in the UK 0.99% 0.75% 0.34%
As % of the Vendors category 2.24% 1.71% 0.76%
Number of daily rates quoted 300 259 114
Median daily rate £450 £475 £430
Median daily rate % change year-on-year -5.26% +10.46%  
90% offered a daily rate of more than £168 £275 £233
10% offered a daily rate of more than £575 £589 £525
UK excluding London median daily rate £400 £425 £325
% change year-on-year -5.88% +30.76%  
Number of hourly rates quoted 9 4 5
Median hourly rate £67.89 £18.00 £14.00
Median hourly rate % change year-on-year +277.16% +28.57%  
90% offered a hourly rate of more than £15.40 £13.80 £13.09
10% offered a hourly rate of more than £73.47 £37.20 £43.80
UK excluding London median hourly rate £67.89 £17.00 £38.50
% change year-on-year +299.35% -55.84%  

ServiceNow is in the vendor products and services category. The following table is for comparison with the above and provides summary statistics for all vendor product and service related skills in contract job vacancies.

Contract Vendor Product & Service Skills
UK
Contract job vacancies with a requirement for skills associated with vendor products and/or services 20016 23252 23937
As % of all contract IT job vacancies advertised in the UK 44.19% 43.70% 45.26%
Number of daily rates quoted 12337 14081 13513
Median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% -  
90% offered a daily rate of more than £255 £250 £230
10% offered a daily rate of more than £575 £550 £550
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 719 804 1001
Median hourly rate £17.50 £20.00 £17.50
Median hourly rate % change year-on-year -12.50% +14.28%  
90% offered a hourly rate of more than £11.00 £10.73 £11.50
10% offered a hourly rate of more than £47.00 £50.68 £42.50
UK excluding London median hourly rate £16.50 £19.50 £17.00
% change year-on-year -15.36% +14.67%  

ServiceNow
Job Vacancy Trend

The job posting trend of jobs advertised citing ServiceNow as a proportion of all contract or permanent IT jobs with a match in the Vendors category.

Job vacancy trend for ServiceNow in the UK

ServiceNow
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow.

Contractor daily rate trend for ServiceNow in the UK

ServiceNow
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ServiceNow over the 3 months to 25 March 2017.

Contractor daily rate histogram for ServiceNow in the UK

ServiceNow
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow.

Contractor hourly rate trend for ServiceNow in the UK

ServiceNow
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ServiceNow over the 3 months to 25 March 2017.

Contractor hourly rate histogram for ServiceNow in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +69 426 £464 -2.36% 42
London +27 227 £480 -4.00% 26
South East +76 83 £370 -7.50% 8
North West +28 31 £438 -2.77%
West Midlands +21 28 £425 +13.33%
Manchester +29 25 £450 +38.46%
Surrey +32 23 £442 - 1
City of London +11 22 £405 -14.73% 8
Tyne and Wear +3 22 £375 -28.90% 3
North East -1 22 £375 -33.33% 3
Berkshire +29 21 £190 -52.50% 4
Hampshire +28 19 £138 -
Salford +11 16 £450 +275.00%
Yorkshire +20 15 £425 -30.61%
Birmingham -1 15 £350 -4.10%
Staines - 14 £550 -
Bracknell +9 12 £123 +11.36%
Sunderland - 11 £330 - 1
Wales +7 9 £400 +1.58% 4
Newcastle upon Tyne -9 9 £500 -5.21% 2
South Yorkshire +6 8 £350 +55.55%
Buckinghamshire -2 8 £525 - 2
East of England -2 8 £125 -60.93% 1
Sheffield - 8 £350 -
South West +6 7 £450 +63.63% 1
Warwickshire +3 7 £600 +33.33%
Farnborough - 7 - -
Cardiff +16 6 £394 +16.66%
South Wales +13 6 £394 +16.66%
Southampton +12 5 £111 -

ServiceNow
Top 30 Related IT Skills

For the 6 months to 25 March 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ServiceNow.

1 463 (51.05%) ITIL
2 304 (33.52%) ITSM
3 258 (28.45%) JavaScript
4 255 (28.11%) Service Management
5 206 (22.71%) HTML
6 192 (21.17%) Agile Software Development
7 157 (17.31%) Finance
8 152 (16.76%) Web Services
9 138 (15.21%) Windows
10 137 (15.10%) XML
10 137 (15.10%) CSS
11 120 (13.23%) Workflow
12 118 (13.01%) CMDB
13 98 (10.80%) Configuration Management
14 84 (9.26%) Active Directory
15 81 (8.93%) CMS
16 79 (8.71%) Microsoft
16 79 (8.71%) Security Cleared
17 73 (8.05%) Remedy
18 71 (7.83%) AngularJS
19 68 (7.50%) ITIL V3
19 68 (7.50%) SC Cleared
20 65 (7.17%) Scrum
21 63 (6.95%) Service Delivery
21 63 (6.95%) Java
22 62 (6.84%) SDLC
23 59 (6.50%) DevOps
23 59 (6.50%) Ajax
24 57 (6.28%) Asset Management
25 56 (6.17%) Stakeholder Management

ServiceNow
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 81 (8.93%) CMS
2 49 (5.40%) SharePoint
3 18 (1.98%) MS Exchange
4 17 (1.87%) Confluence
5 13 (1.43%) Skype for Business
6 9 (0.99%) Exchange Server 2013
6 9 (0.99%) IIS
7 7 (0.77%) BizTalk Server
7 7 (0.77%) Exchange Server 2010
8 4 (0.44%) IBM Notes
8 4 (0.44%) Tomcat
9 3 (0.33%) Blackberry Enterprise Server
9 3 (0.33%) Elasticsearch
10 2 (0.22%) Apache Spark
10 2 (0.22%) Exchange Server 2007
10 2 (0.22%) JBoss
11 1 (0.11%) Apache
11 1 (0.11%) Apache Pig
11 1 (0.11%) WebLogic
11 1 (0.11%) WebSphere
Applications
1 55 (6.06%) MS Excel
2 48 (5.29%) MS Office
3 14 (1.54%) MS PowerPoint
4 7 (0.77%) MS Visio
5 2 (0.22%) Spreadsheet
6 1 (0.11%) MS Project
Business Applications
1 34 (3.75%) Remedy ITSM
2 6 (0.66%) SAP Oil and Gas
3 2 (0.22%) Dynamics AX
3 2 (0.22%) SAP HCM
3 2 (0.22%) Sentinel
3 2 (0.22%) Unit4 Business World
4 1 (0.11%) Maximo
4 1 (0.11%) NetSuite
4 1 (0.11%) Odoo
4 1 (0.11%) Oracle ERP
4 1 (0.11%) Payment Gateway
Cloud Services
1 56 (6.17%) SaaS
2 46 (5.07%) Microsoft Azure
3 40 (4.41%) Amazon AWS
4 26 (2.87%) Office 365
5 10 (1.10%) PaaS
6 9 (0.99%) GitHub
7 8 (0.88%) SuccessFactors
8 7 (0.77%) Amazon S3
8 7 (0.77%) AWS CloudFormation
8 7 (0.77%) G Suite
8 7 (0.77%) IaaS
8 7 (0.77%) OneDrive
8 7 (0.77%) Virtual Private Cloud
9 3 (0.33%) OpenShift
10 1 (0.11%) Amazon EC2
10 1 (0.11%) Amazon SQS
10 1 (0.11%) Cloud Computing
10 1 (0.11%) Google Cloud Platform
10 1 (0.11%) Veeva
Communications & Networking
1 50 (5.51%) LDAP
2 19 (2.09%) SSL
3 15 (1.65%) TCP/IP
4 14 (1.54%) VPN
5 13 (1.43%) Internet
6 11 (1.21%) Firewall
7 8 (0.88%) DHCP
7 8 (0.88%) DNS
7 8 (0.88%) SAN
7 8 (0.88%) Skype
7 8 (0.88%) SSH
7 8 (0.88%) VoIP
7 8 (0.88%) WAN
8 7 (0.77%) LAN
9 6 (0.66%) HTTP
10 5 (0.55%) Cisco ASA
10 5 (0.55%) Remote Desktop
10 5 (0.55%) SMTP
10 5 (0.55%) TACACS
10 5 (0.55%) Wi-Fi
Database & Business Intelligence
1 28 (3.09%) SQL Server
2 10 (1.10%) Relational Database
3 7 (0.77%) Data Warehouse
4 5 (0.55%) DB2
5 4 (0.44%) MySQL
6 3 (0.33%) Big Data
6 3 (0.33%) Hadoop
7 2 (0.22%) BusinessObjects
7 2 (0.22%) Crystal Reports
7 2 (0.22%) MS Access
7 2 (0.22%) Oracle Database
7 2 (0.22%) RDBMS
7 2 (0.22%) SQL Server 2008
7 2 (0.22%) SQL Server 2012
7 2 (0.22%) SQL Server Integration Services
8 1 (0.11%) Data Mining
8 1 (0.11%) DataStage
8 1 (0.11%) Oracle Database 11g
8 1 (0.11%) Oracle Reports
8 1 (0.11%) QlikView
Development Applications
1 23 (2.54%) JIRA
2 20 (2.21%) Git (software)
3 13 (1.43%) Jenkins
3 13 (1.43%) Selenium
4 8 (0.88%) Team Foundation Server
5 5 (0.55%) git-flow
5 5 (0.55%) Maven
5 5 (0.55%) MSBuild
5 5 (0.55%) Visual Studio
6 4 (0.44%) Subversion
7 3 (0.33%) Ant
7 3 (0.33%) Gradle
7 3 (0.33%) StarTeam
8 2 (0.22%) Visual Studio Team System
9 1 (0.11%) Artifactory
9 1 (0.11%) ERwin
9 1 (0.11%) HP UFT
9 1 (0.11%) LoadRunner
9 1 (0.11%) MSI
9 1 (0.11%) Sonatype Nexus
General
1 157 (17.31%) Finance
2 53 (5.84%) Banking
3 26 (2.87%) Manufacturing
4 24 (2.65%) Retail
5 19 (2.09%) Pharmaceutical
6 17 (1.87%) Telecoms
7 14 (1.54%) Investment Banking
8 10 (1.10%) Advertising
9 9 (0.99%) Law
9 9 (0.99%) Legal
10 8 (0.88%) Financial Institution
11 7 (0.77%) Electronics
11 7 (0.77%) Marketing
12 6 (0.66%) Publishing
13 4 (0.44%) Automotive
13 4 (0.44%) Japanese Language
14 3 (0.33%) French Language
15 2 (0.22%) Billing
16 1 (0.11%) German Language
16 1 (0.11%) Local Government
Job Titles
1 334 (36.82%) Developer
2 282 (31.09%) ServiceNow Developer
3 153 (16.87%) Analyst
4 79 (8.71%) Consultant
5 72 (7.94%) Architect
6 62 (6.84%) Administrator
7 57 (6.28%) Business Analyst
8 54 (5.95%) ServiceNow Consultant
9 49 (5.40%) Service Analyst
10 34 (3.75%) Service Desk Analyst
10 34 (3.75%) Service Manager
11 31 (3.42%) Project Manager
12 21 (2.32%) Support Engineer
12 21 (2.32%) Systems Administrator
13 19 (2.09%) Desktop Support
13 19 (2.09%) ITSM Developer
14 17 (1.87%) IT Manager
15 14 (1.54%) Incident Manager
15 14 (1.54%) Support Analyst
16 13 (1.43%) Solutions Architect
Libraries, Frameworks & Software Standards
1 206 (22.71%) HTML
2 152 (16.76%) Web Services
3 137 (15.10%) CSS
3 137 (15.10%) XML
4 71 (7.83%) AngularJS
5 59 (6.50%) Ajax
6 53 (5.84%) Twitter Bootstrap
7 48 (5.29%) REST
8 43 (4.74%) SOAP
9 40 (4.41%) HTML5
10 26 (2.87%) JSON
11 25 (2.76%) .NET
12 20 (2.21%) XHTML
13 18 (1.98%) SAML
14 15 (1.65%) XSL
15 14 (1.54%) CSS3
16 13 (1.43%) jQuery
17 12 (1.32%) Middleware
17 12 (1.32%) Node.js
17 12 (1.32%) XML Schema
Miscellaneous
1 118 (13.01%) CMDB
2 52 (5.73%) Analytical Skills
3 26 (2.87%) Management Information System
4 21 (2.32%) User Experience
5 19 (2.09%) Data Centre
6 13 (1.43%) Web 2.0
7 12 (1.32%) Blackberry
7 12 (1.32%) Enterprise Software
7 12 (1.32%) Mainframe
8 9 (0.99%) Client/Server
8 9 (0.99%) Virtual Team
9 8 (0.88%) Security Operations Centre
10 7 (0.77%) Data Structures
11 6 (0.66%) Cloud Native
11 6 (0.66%) Wiki
12 5 (0.55%) Computer Science
12 5 (0.55%) Hedge funds
13 4 (0.44%) Learning Management System
13 4 (0.44%) PMI
14 3 (0.33%) Private Cloud
Operating Systems
1 138 (15.21%) Windows
2 52 (5.73%) Linux
3 50 (5.51%) Windows 7
4 39 (4.30%) Windows Server
5 34 (3.75%) Unix
5 34 (3.75%) Windows 10
6 13 (1.43%) Windows Server 2012
6 13 (1.43%) Windows XP
7 12 (1.32%) Android
7 12 (1.32%) Mac OS X
7 12 (1.32%) Windows Server 2008
8 9 (0.99%) Apple iOS
8 9 (0.99%) Red Hat Enterprise Linux
8 9 (0.99%) Solaris
9 8 (0.88%) AIX
10 7 (0.77%) HPUX
10 7 (0.77%) Ubuntu
10 7 (0.77%) Windows Server 2003
11 6 (0.66%) Windows 8
12 3 (0.33%) Windows Vista
Processes & Methodologies
1 463 (51.05%) ITIL
2 304 (33.52%) ITSM
3 255 (28.11%) Service Management
4 192 (21.17%) Agile Software Development
5 120 (13.23%) Workflow
6 98 (10.80%) Configuration Management
7 68 (7.50%) ITIL V3
8 65 (7.17%) Scrum
9 63 (6.95%) Service Delivery
10 62 (6.84%) SDLC
11 59 (6.50%) DevOps
12 57 (6.28%) Asset Management
13 56 (6.17%) Stakeholder Management
14 53 (5.84%) Incident Management
15 47 (5.18%) Change Management
15 47 (5.18%) PRINCE2
15 47 (5.18%) Project Management
16 44 (4.85%) Continuous Improvement
17 41 (4.52%) Business Analysis
18 38 (4.19%) Release Management
Programming Languages
1 258 (28.45%) JavaScript
2 63 (6.95%) Java
3 56 (6.17%) PowerShell
4 50 (5.51%) SQL
5 17 (1.87%) Perl
6 15 (1.65%) Python
7 13 (1.43%) C#
8 11 (1.21%) C
9 10 (1.10%) Bash Shell
10 9 (0.99%) PHP
11 7 (0.77%) C++
11 7 (0.77%) T-SQL
12 6 (0.66%) VB.NET
13 3 (0.33%) COBOL
13 3 (0.33%) VB
13 3 (0.33%) VBScript
14 1 (0.11%) PL/SQL
14 1 (0.11%) Shell Script
14 1 (0.11%) VB6
14 1 (0.11%) VBA
Qualifications
1 79 (8.71%) Security Cleared
2 68 (7.50%) SC Cleared
3 48 (5.29%) ITIL Certification
4 34 (3.75%) Degree
5 25 (2.76%) ITIL Foundation Certificate
6 13 (1.43%) Microsoft Certification
7 8 (0.88%) PMP
8 7 (0.77%) DV Cleared
9 5 (0.55%) BPSS Clearance
9 5 (0.55%) CISSP
9 5 (0.55%) MCP
9 5 (0.55%) MCSE
9 5 (0.55%) PMI Certification
9 5 (0.55%) VMware Certified Professional (VCP)
10 4 (0.44%) APMP
10 4 (0.44%) MCITP
11 3 (0.33%) CCNP
11 3 (0.33%) Cisco Certification
12 2 (0.22%) CCNA
12 2 (0.22%) CISM
Quality Assurance & Compliance
1 45 (4.96%) SLA
2 18 (1.98%) QA
3 15 (1.65%) Disclosure Scotland
4 8 (0.88%) Data Quality
5 5 (0.55%) GPG13
5 5 (0.55%) ISO/IEC 27001
5 5 (0.55%) PCI DSS
6 4 (0.44%) GxP
7 3 (0.33%) COBIT
7 3 (0.33%) GAMP
8 2 (0.22%) Cyber Essentials
8 2 (0.22%) Cyber Essentials PLUS
8 2 (0.22%) HMG Security Policy Framework
8 2 (0.22%) PMO
8 2 (0.22%) RMADS
9 1 (0.11%) Sarbanes-Oxley
System Software
1 84 (9.26%) Active Directory
2 15 (1.65%) VMware Infrastructure
3 14 (1.54%) Docker
4 10 (1.10%) BitLocker
5 9 (0.99%) XenDesktop
6 8 (0.88%) XenApp
7 7 (0.77%) Virtual Desktop
7 7 (0.77%) Xen
8 5 (0.55%) vSphere
9 3 (0.33%) Hyper-V
9 3 (0.33%) Microsoft App-V
9 3 (0.33%) Virtual Machines
9 3 (0.33%) VMware Workstation
10 2 (0.22%) RACF
10 2 (0.22%) VMware ESXi
11 1 (0.11%) DFS Replication
11 1 (0.11%) Gluster
11 1 (0.11%) Veritas Cluster Server
11 1 (0.11%) Veritas Volume Manager
11 1 (0.11%) VMware ESX
Systems Management
1 35 (3.86%) SCCM
2 16 (1.76%) Puppet
3 14 (1.54%) SCOM
4 11 (1.21%) Tivoli
5 8 (0.88%) Netcool
5 8 (0.88%) WSUS
6 7 (0.77%) IBM BigFix
7 6 (0.66%) Opscode Chef
8 5 (0.55%) Ansible
9 3 (0.33%) AirWatch
9 3 (0.33%) FortiGate
9 3 (0.33%) Tivoli Monitoring
9 3 (0.33%) Unicenter
10 2 (0.22%) Control-M
10 2 (0.22%) Kibana
10 2 (0.22%) Oracle Enterprise Manager
10 2 (0.22%) Pingdom
10 2 (0.22%) Systems Management Server (SMS)
10 2 (0.22%) Tivoli Storage Manager
10 2 (0.22%) vRealize
Vendors
1 79 (8.71%) Microsoft
2 73 (8.05%) Remedy
3 49 (5.40%) HP
4 40 (4.41%) BMC
5 32 (3.53%) Citrix
6 29 (3.20%) VMware
7 27 (2.98%) CA
8 24 (2.65%) SAP
9 22 (2.43%) Cisco
10 21 (2.32%) Snow
11 19 (2.09%) Apple
12 16 (1.76%) IBM
13 15 (1.65%) Oracle
14 13 (1.43%) Splunk
15 12 (1.32%) Twitter
16 10 (1.10%) AppDynamics
16 10 (1.10%) F5
16 10 (1.10%) PagerDuty
16 10 (1.10%) Salesforce.com
16 10 (1.10%) Symantec
Sunderland, Tyne and Wear
Lorien Resourcing
Rate: £250 - £400 per day
Posted: Yesterday
London
Oscar
Rate: £300 - £350 per day
Posted: Yesterday
London
Lorien Resourcing
Rate: Market Rate
Posted: Yesterday
London
Lorien Resourcing
Posted: Yesterday
City, London
Red10
Rate: £375 - £400 per day
Posted: 4 days ago
City, London
Lorien Resourcing
Posted: 2 days ago
Oxfordshire
IntaPeople
Rate: £400 - £500 per annum
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Square One Resources
Rate: Unspecified Negoiable
Posted: 4 days ago
City of London
Interquest - IQ Tech
Rate: £450 - £550 per day
Posted: 3 days ago
City, London
Thebes IT
Posted: 3 days ago
Central London / West End
H&R Talent
Rate: From £15 to £17 per hour
Posted: 5 days ago
Bristol
CPS Group Limited
Rate: £500 - £600 per day
Posted: 24 days ago