The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
UK
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 224 228 373
Rank change year-on-year +4 +145  
Contract jobs citing ServiceNow 486 583 298
As % of all contract IT jobs advertised in the UK 1.05% 1.08% 0.53%
As % of the Vendors category 2.40% 2.41% 1.19%
Number of daily rates quoted 323 421 173
Median daily rate £475 £463 £425
Median daily rate % change year-on-year +2.70% +8.82%  
90% offered a daily rate of more than £275 £243 £221
10% offered a daily rate of more than £600 £600 £550
UK excluding London median daily rate £413 £375 £391
% change year-on-year +10.00% -4.15%  
Number of hourly rates quoted 5 15 8
Median hourly rate £15.00 £20.50 £9.75
Median hourly rate % change year-on-year -26.82% +110.25%  
90% offered a hourly rate of more than £13.80 £14.00 £8.50
10% offered a hourly rate of more than £28.70 £89.72 £21.50
UK excluding London median hourly rate £15.00 £20.50 £11.00
% change year-on-year -26.82% +86.36%  

ServiceNow is in the vendor products and services category. The following table is for comparison with the above and provides summary statistics for all vendor product and service related skills in contract job vacancies.

Contract Vendor Product & Service Skills
UK
Contract job vacancies with a requirement for skills associated with vendor products and/or services 20263 24158 24977
As % of all contract IT job vacancies advertised in the UK 43.81% 44.93% 44.52%
Number of daily rates quoted 12302 14876 14615
Median daily rate £425 £400 £390
Median daily rate % change year-on-year +6.25% +2.56%  
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £572 £550
UK excluding London median daily rate £400 £375 £363
% change year-on-year +6.66% +3.44%  
Number of hourly rates quoted 703 822 1125
Median hourly rate £18.70 £20.00 £18.88
Median hourly rate % change year-on-year -6.50% +5.93%  
90% offered a hourly rate of more than £11.25 £11.50 £11.17
10% offered a hourly rate of more than £50.00 £42.50 £42.50
UK excluding London median hourly rate £17.50 £20.50 £18.47
% change year-on-year -14.63% +11.02%  

ServiceNow
Job Vacancy Trend

The job posting trend of jobs advertised citing ServiceNow as a proportion of all contract or permanent IT jobs with a match in the Vendors category.

Job vacancy trend for ServiceNow in the UK

ServiceNow
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow.

Contractor daily rate trend for ServiceNow in the UK

ServiceNow
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ServiceNow over the 3 months to 24 June 2017.

Contractor daily rate histogram for ServiceNow in the UK

ServiceNow
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow.

Contractor hourly rate trend for ServiceNow in the UK

ServiceNow
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ServiceNow over the 3 months to 24 June 2017.

Contractor hourly rate histogram for ServiceNow in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 473 £475 +2.15% 51
London +42 347 £500 - 30
South East +17 55 £475 +13.77% 6
City of London +13 36 £420 -14.72% 10
North West -9 34 £425 -15.00% 2
Manchester +20 26 £425 +30.76% 2
Berkshire +22 19 £400 +5.26% 4
Surrey +7 16 £509 +42.37%
Bracknell +15 12 £125 +11.11%
West Midlands +24 11 £350 -17.64% 4
Scotland +37 8 £425 -5.66% 1
Cheshire +5 8 £388 -29.54%
Buckinghamshire -10 8 £488 +76.47%
Hampshire +7 7 £330 -42.60%
South West +4 7 £325 -0.76% 2
Milton Keynes - 7 £500 -
Tyne and Wear +18 6 £350 +27.73% 1
Edinburgh +8 6 £450 -0.11% 1
North East +6 6 £350 +27.73% 1
Newbury +4 5 £400 +14.28% 1
Kingston Upon Thames -4 5 £850 -
Birmingham +12 4 £185 -66.36% 1
Warwickshire +8 4 £375 -11.76% 1
Wiltshire +4 4 £325 -31.57%
Cobham +1 4 £518 +46.95%
East Midlands -9 4 £335 -9.45% 3
Sunbury-on-Thames -14 4 - -
East of England -28 4 £230 -34.28% 3
Newcastle upon Tyne +19 3 £310 +12.72% 1
West Yorkshire +15 3 £275 -26.66%

For the 6 months to 24 June 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ServiceNow.

1 398 (42.66%) ITIL
2 308 (33.01%) ITSM
3 264 (28.30%) Service Management
4 195 (20.90%) Finance
5 193 (20.69%) JavaScript
6 184 (19.72%) HTML
7 183 (19.61%) Windows
8 146 (15.65%) Agile Software Development
9 137 (14.68%) Web Services
10 122 (13.08%) CSS
11 119 (12.75%) Active Directory
12 110 (11.79%) XML
13 106 (11.36%) CMDB
14 102 (10.93%) Microsoft
15 101 (10.83%) Workflow
16 98 (10.50%) PowerShell
17 91 (9.75%) SQL
18 89 (9.54%) Configuration Management
19 79 (8.47%) Banking
20 72 (7.72%) Asset Management
21 71 (7.61%) Service Delivery
22 68 (7.29%) Change Management
22 68 (7.29%) Java
23 62 (6.65%) Incident Management
24 60 (6.43%) Windows Server
25 57 (6.11%) Analytical Skills
25 57 (6.11%) Office 365
26 56 (6.00%) AngularJS
26 56 (6.00%) Microsoft Office
27 55 (5.89%) CMS

ServiceNow
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (5.89%) CMS
2 54 (5.79%) SharePoint
3 30 (3.22%) MS Exchange
4 26 (2.79%) Skype for Business
5 18 (1.93%) Exchange Server 2010
6 14 (1.50%) Exchange Server 2013
6 14 (1.50%) IIS
7 8 (0.86%) Blackberry Enterprise Server
8 7 (0.75%) BizTalk Server
8 7 (0.75%) Confluence
9 5 (0.54%) IBM Notes
10 3 (0.32%) Apache Pig
10 3 (0.32%) Tomcat
11 2 (0.21%) Apache
11 2 (0.21%) Apache Spark
11 2 (0.21%) Documentum
11 2 (0.21%) Elasticsearch
11 2 (0.21%) MS Project Server
11 2 (0.21%) SharePoint 2013
11 2 (0.21%) WebSphere
Applications
1 56 (6.00%) Microsoft Office
2 23 (2.47%) Microsoft Excel
3 9 (0.96%) Microsoft PowerPoint
4 5 (0.54%) Microsoft Project
5 3 (0.32%) MS Visio
6 2 (0.21%) Spreadsheet
Business Applications
1 12 (1.29%) Remedy ITSM
2 8 (0.86%) SAP Oil and Gas
3 7 (0.75%) NetSuite
4 2 (0.21%) thinkFolio
4 2 (0.21%) WebTrends
5 1 (0.11%) assyst
5 1 (0.11%) Maximo
5 1 (0.11%) Odoo
5 1 (0.11%) Oracle ERP
5 1 (0.11%) Payment Gateway
5 1 (0.11%) RMDS
5 1 (0.11%) SAP HCM
Cloud Services
1 57 (6.11%) Office 365
2 55 (5.89%) Microsoft Azure
3 48 (5.14%) Amazon AWS
4 45 (4.82%) SaaS
5 27 (2.89%) PaaS
6 19 (2.04%) AWS CloudFormation
6 19 (2.04%) IaaS
7 13 (1.39%) SuccessFactors
8 10 (1.07%) GitHub
9 8 (0.86%) Amazon S3
9 8 (0.86%) OneDrive
9 8 (0.86%) Virtual Private Cloud
10 7 (0.75%) G Suite
11 4 (0.43%) Yammer
12 3 (0.32%) OpenShift
13 2 (0.21%) Veeva
14 1 (0.11%) Amazon CloudWatch
14 1 (0.11%) AWS Lambda
14 1 (0.11%) Google Cloud Platform
14 1 (0.11%) HP Helion
Communications & Networking
1 46 (4.93%) LDAP
2 21 (2.25%) TCP/IP
2 21 (2.25%) VPN
3 18 (1.93%) SAN
4 17 (1.82%) Firewall
4 17 (1.82%) SSL
5 16 (1.71%) Internet
6 14 (1.50%) DNS
6 14 (1.50%) NAS
6 14 (1.50%) SNMP
7 12 (1.29%) DHCP
7 12 (1.29%) Wi-Fi
8 10 (1.07%) Skype
8 10 (1.07%) SMTP
9 9 (0.96%) Intranet
9 9 (0.96%) Remote Desktop
10 7 (0.75%) BIG-IP
10 7 (0.75%) SSH
10 7 (0.75%) VoIP
11 6 (0.64%) WAN
Database & Business Intelligence
1 33 (3.54%) SQL Server
2 8 (0.86%) DB2
2 8 (0.86%) Relational Database
3 7 (0.75%) Data Warehouse
3 7 (0.75%) MySQL
4 5 (0.54%) Big Data
4 5 (0.54%) BusinessObjects
4 5 (0.54%) Hadoop
4 5 (0.54%) SQL Server 2008
5 4 (0.43%) Oracle Reports
5 4 (0.43%) SQL Server 2012
6 3 (0.32%) SQL Server 2005
7 2 (0.21%) Apache Cassandra
7 2 (0.21%) Apache Hive
7 2 (0.21%) Business Intelligence Development Studio
7 2 (0.21%) GIS
7 2 (0.21%) HBase
7 2 (0.21%) MongoDB
7 2 (0.21%) NoSQL
7 2 (0.21%) PostgreSQL
Development Applications
1 31 (3.32%) JIRA
2 19 (2.04%) Git (software)
2 19 (2.04%) Jenkins
3 11 (1.18%) Selenium
4 8 (0.86%) Maven
5 7 (0.75%) Gradle
6 6 (0.64%) Ant
6 6 (0.64%) git-flow
6 6 (0.64%) Team Foundation Server
7 5 (0.54%) Visual Studio Team System
8 4 (0.43%) MSBuild
8 4 (0.43%) Subversion
8 4 (0.43%) Visual Studio
9 2 (0.21%) Atlassian Bamboo
9 2 (0.21%) Bitbucket
9 2 (0.21%) SQL Server Management Studio (SSMS)
10 1 (0.11%) Artifactory
10 1 (0.11%) HP UFT
10 1 (0.11%) Sonatype Nexus
10 1 (0.11%) TestDirector
General
1 195 (20.90%) Finance
2 79 (8.47%) Banking
3 28 (3.00%) Telecoms
4 21 (2.25%) Manufacturing
5 17 (1.82%) Investment Banking
6 15 (1.61%) Retail
7 12 (1.29%) Legal
8 10 (1.07%) Pharmaceutical
9 9 (0.96%) Electronics
10 8 (0.86%) Financial Institution
10 8 (0.86%) Law
10 8 (0.86%) Marketing
11 5 (0.54%) Advertising
12 4 (0.43%) Japanese Language
12 4 (0.43%) Publishing
13 3 (0.32%) Front Office
14 2 (0.21%) Billing
14 2 (0.21%) French Language
14 2 (0.21%) Italian Language
15 1 (0.11%) Spanish Language
Job Titles
1 293 (31.40%) Developer
2 255 (27.33%) ServiceNow Developer
3 170 (18.22%) Analyst
4 135 (14.47%) Architect
5 80 (8.57%) Consultant
6 61 (6.54%) Business Analyst
7 54 (5.79%) Service Analyst
8 53 (5.68%) Administrator
9 50 (5.36%) ServiceNow Consultant
10 30 (3.22%) Service Desk Analyst
11 27 (2.89%) Lead Developer
11 27 (2.89%) Service Manager
12 25 (2.68%) Desktop Support
12 25 (2.68%) Lead Architect
12 25 (2.68%) Support Engineer
13 22 (2.36%) Project Manager
14 20 (2.14%) Cloud Architect
15 19 (2.04%) Incident Manager
16 16 (1.71%) IT Analyst
17 14 (1.50%) Systems Administrator
Libraries, Frameworks & Software Standards
1 184 (19.72%) HTML
2 137 (14.68%) Web Services
3 122 (13.08%) CSS
4 110 (11.79%) XML
5 56 (6.00%) AngularJS
6 46 (4.93%) Ajax
7 43 (4.61%) Twitter Bootstrap
8 40 (4.29%) .NET
8 40 (4.29%) REST
9 28 (3.00%) HTML5
9 28 (3.00%) SOAP
10 22 (2.36%) SAML
11 21 (2.25%) JSON
12 16 (1.71%) CSS3
13 14 (1.50%) jQuery
14 13 (1.39%) Middleware
14 13 (1.39%) OAuth
15 12 (1.29%) SailPoint
16 10 (1.07%) XHTML
17 6 (0.64%) Node.js
Miscellaneous
1 106 (11.36%) CMDB
2 57 (6.11%) Analytical Skills
3 38 (4.07%) Data Centre
4 20 (2.14%) Enterprise Software
5 19 (2.04%) Greenfield Project
6 18 (1.93%) Blackberry
7 15 (1.61%) Management Information System
8 14 (1.50%) User Experience
9 10 (1.07%) Client/Server
9 10 (1.07%) Mainframe
10 9 (0.96%) Private Cloud
10 9 (0.96%) Replication
11 7 (0.75%) Life Science
11 7 (0.75%) Web 2.0
12 6 (0.64%) Security Operations Centre
12 6 (0.64%) Video Conferencing
12 6 (0.64%) Virtual Team
13 5 (0.54%) Clustering
14 4 (0.43%) Computer Science
14 4 (0.43%) Hedge funds
Operating Systems
1 183 (19.61%) Windows
2 60 (6.43%) Windows Server
3 53 (5.68%) Linux
4 52 (5.57%) Windows 7
5 45 (4.82%) Unix
6 29 (3.11%) Windows 10
7 27 (2.89%) Windows Server 2012
8 13 (1.39%) Android
8 13 (1.39%) Windows Server 2008
9 12 (1.29%) Red Hat Enterprise Linux
10 11 (1.18%) Solaris
11 9 (0.96%) Mac OS X
12 8 (0.86%) AIX
13 7 (0.75%) HPUX
14 6 (0.64%) Windows XP
15 3 (0.32%) Apple iOS
15 3 (0.32%) CentOS
15 3 (0.32%) Windows 8
16 2 (0.21%) OpenVMS
16 2 (0.21%) Windows Server 2003
Processes & Methodologies
1 398 (42.66%) ITIL
2 308 (33.01%) ITSM
3 264 (28.30%) Service Management
4 146 (15.65%) Agile Software Development
5 101 (10.83%) Workflow
6 89 (9.54%) Configuration Management
7 72 (7.72%) Asset Management
8 71 (7.61%) Service Delivery
9 68 (7.29%) Change Management
10 62 (6.65%) Incident Management
11 53 (5.68%) Problem Management
12 52 (5.57%) DevOps
13 51 (5.47%) Stakeholder Management
14 49 (5.25%) SDLC
15 47 (5.04%) ITIL V3
16 44 (4.72%) Release Management
17 40 (4.29%) Scrum
17 40 (4.29%) User Acceptance Testing
18 38 (4.07%) Data Modelling
18 38 (4.07%) Project Management
Programming Languages
1 193 (20.69%) JavaScript
2 98 (10.50%) PowerShell
3 91 (9.75%) SQL
4 68 (7.29%) Java
5 29 (3.11%) Python
6 28 (3.00%) Perl
7 15 (1.61%) C#
8 13 (1.39%) C
8 13 (1.39%) Ruby
9 12 (1.29%) PHP
10 9 (0.96%) VB.NET
11 8 (0.86%) C++
12 7 (0.75%) Bash Shell
13 4 (0.43%) COBOL
13 4 (0.43%) PL/SQL
13 4 (0.43%) T-SQL
13 4 (0.43%) VBScript
14 3 (0.32%) Korn
14 3 (0.32%) R
15 2 (0.21%) VBA
Qualifications
1 45 (4.82%) Security Cleared
2 38 (4.07%) SC Cleared
3 35 (3.75%) ITIL Certification
4 30 (3.22%) Degree
5 27 (2.89%) Microsoft Certification
6 15 (1.61%) ITIL Foundation Certificate
7 11 (1.18%) Master's Degree
7 11 (1.18%) MCP
8 10 (1.07%) MCSE
9 8 (0.86%) DV Cleared
9 8 (0.86%) VMware Certified Professional (VCP)
10 6 (0.64%) BPSS Clearance
11 5 (0.54%) PRINCE2 Practitioner
12 4 (0.43%) Computer Science Degree
12 4 (0.43%) MCDST
13 3 (0.32%) ISEB
14 2 (0.21%) Cisco Certification
14 2 (0.21%) GCIH
14 2 (0.21%) GIAC
14 2 (0.21%) PMI Certification
Quality Assurance & Compliance
1 51 (5.47%) SLA
2 13 (1.39%) QA
3 12 (1.29%) Disclosure Scotland
4 11 (1.18%) ISO/IEC 20000
5 5 (0.54%) Data Quality
5 5 (0.54%) ISO/IEC 27001
6 4 (0.43%) GPG13
6 4 (0.43%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 4 (0.43%) PCI DSS
6 4 (0.43%) PMO
7 3 (0.32%) GAMP
7 3 (0.32%) GxP
8 2 (0.21%) COBIT
8 2 (0.21%) ISO 9001
9 1 (0.11%) ISO 22301
9 1 (0.11%) Sarbanes-Oxley
System Software
1 119 (12.75%) Active Directory
2 23 (2.47%) VMware Infrastructure
3 11 (1.18%) Docker
4 10 (1.07%) Hyper-V
4 10 (1.07%) XenDesktop
5 9 (0.96%) vSphere
6 7 (0.75%) Virtual Desktop
6 7 (0.75%) VMware Workstation
7 4 (0.43%) BitLocker
7 4 (0.43%) Microsoft App-V
8 2 (0.21%) HDFS
8 2 (0.21%) Microsoft Virtual Server
8 2 (0.21%) RACF
8 2 (0.21%) VMware ESXi
8 2 (0.21%) XenApp
9 1 (0.11%) Gluster
9 1 (0.11%) Time Sharing Option
9 1 (0.11%) Virtual Machines
9 1 (0.11%) VMware Server
9 1 (0.11%) Xen
Systems Management
1 47 (5.04%) SCCM
2 24 (2.57%) Puppet
3 23 (2.47%) Opscode Chef
4 22 (2.36%) Ansible
5 21 (2.25%) SCOM
6 10 (1.07%) IBM BigFix
6 10 (1.07%) vCenter Server
7 8 (0.86%) Netcool
8 5 (0.54%) Tivoli
9 4 (0.43%) BMC PATROL
9 4 (0.43%) Cisco IPCC
9 4 (0.43%) Unicenter
10 3 (0.32%) FortiGate
10 3 (0.32%) HP Quality Center
10 3 (0.32%) ITRS Geneos
10 3 (0.32%) Kubernetes
10 3 (0.32%) Salt
10 3 (0.32%) TADDM
10 3 (0.32%) vRealize
10 3 (0.32%) WSUS
Vendors
1 102 (10.93%) Microsoft
2 54 (5.79%) VMware
3 45 (4.82%) Remedy
4 43 (4.61%) Citrix
5 40 (4.29%) HP
6 32 (3.43%) Cisco
7 27 (2.89%) SAP
8 26 (2.79%) Oracle
9 25 (2.68%) CA
10 20 (2.14%) AppDynamics
10 20 (2.14%) Splunk
11 19 (2.04%) BMC
12 18 (1.93%) IBM
13 16 (1.71%) CyberArk
14 15 (1.61%) F5
14 15 (1.61%) PagerDuty
14 15 (1.61%) Snow
15 13 (1.39%) Palo Alto
16 12 (1.29%) Salesforce.com
17 11 (1.18%) McAfee
Chesterfield, Derbyshire
AMS contingency
Rate: Negotiable
Posted: Yesterday
City, London
Comtecs
Rate: £180 - £200 Per Day to £200 p/day
Posted: 23 hours ago
City, London
Rullion
Posted: 3 days ago
Derby, Derbyshire
AMS contingency
Posted: 3 days ago
City, London
Hays Finance Technology
Rate: £500.00 - £550.00 per day
Posted: 4 days ago
Middlesex
Gibbs
Rate: £0 - £475 per day
Posted: 3 days ago
City of London
Interquest - IQ Tech
Rate: £500 - £600 per day
Posted: 5 days ago
City, London
ComputAppoint
Rate: £350 - £400 per day
Posted: 5 days ago
London
People Source Consulting
Rate: £400 - £550 per day
Posted: 22 days ago
London
People Source Consulting
Rate: £400 - £600 per day
Posted: 16 days ago
London
People Source Consulting
Rate: £450 - £550 per day
Posted: 19 days ago