ServiceNow Contract Job Trends

ServiceNow
UK

The table below provides summary statistics for contract job vacancies requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to contractor rates offered in vacancies that cited ServiceNow over the 6 months leading up to 18 April 2026, comparing them to the same period in the previous two years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

6 months to
18 Apr 2026
Same period 2025 Same period 2024
Rank 64 63 79
Rank change year-on-year -1 +16 +26
Contract jobs citing ServiceNow 1,580 1,066 1,159
As % of all contract jobs in the UK 3.43% 3.62% 2.65%
As % of the Vendors category 8.03% 7.66% 6.24%
Number of daily rates quoted 1,079 656 664
10th Percentile £229 £210 £165
25th Percentile £400 £358 £325
Median daily rate (50th Percentile) £500 £496 £508
Median % change year-on-year +0.91% -2.36% +1.50%
75th Percentile £600 £588 £600
90th Percentile £688 £675 £710
UK excluding London median daily rate £485 £433 £450
% change year-on-year +12.14% -3.89% -2.96%
Number of hourly rates quoted 37 69 111
10th Percentile £16.34 £14.99 £14.48
25th Percentile £17.69 £16.00 £16.00
Median hourly rate £22.00 £18.82 £16.30
Median % change year-on-year +16.90% +15.46% -9.80%
75th Percentile £85.00 £24.50 £21.37
90th Percentile £98.00 £37.50 £25.00
UK excluding London median hourly rate £22.00 £20.05 £16.30
% change year-on-year +9.73% +23.01% -8.01%

All Vendors
UK

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring knowledge or experience of all vendor products and services.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 19,664 13,924 18,583
As % of all contract IT jobs advertised in the UK 42.64% 47.32% 42.49%
Number of daily rates quoted 12,579 8,773 11,593
10th Percentile £313 £294 £260
25th Percentile £413 £406 £404
Median daily rate (50th Percentile) £500 £513 £517
Median % change year-on-year -2.44% -0.87% -1.52%
75th Percentile £600 £615 £630
90th Percentile £700 £713 £738
UK excluding London median daily rate £492 £500 £500
% change year-on-year -1.60% - -
Number of hourly rates quoted 980 533 1,074
10th Percentile £15.23 £15.00 £12.01
25th Percentile £18.57 £18.51 £14.36
Median hourly rate £30.00 £28.00 £22.50
Median % change year-on-year +7.14% +24.44% -46.40%
75th Percentile £60.00 £60.00 £56.43
90th Percentile £78.75 £77.50 £70.00
UK excluding London median hourly rate £26.47 £24.66 £21.46
% change year-on-year +7.34% +14.91% -44.26%

ServiceNow
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing ServiceNow relative to all contract IT jobs advertised.

ServiceNow job vacancy trend in the UK

ServiceNow
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing ServiceNow.

Contractor daily rate distribution trend for jobs in the UK citing ServiceNow

ServiceNow
Daily Rate Histogram

Daily rate distribution for jobs citing ServiceNow over the 6 months to 18 April 2026.

Daily rate histogram for ServiceNow in the UK

ServiceNow
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing ServiceNow.

Contractor hourly rate distribution trend for jobs in the UK citing ServiceNow

ServiceNow
Hourly Rate Histogram

Hourly rate distribution of jobs citing ServiceNow over the 6 months to 18 April 2026.

Hourly rate histogram for ServiceNow in the UK

ServiceNow
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 6 months to 18 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +4 1,380 £500 - 270
UK excluding London 0 810 £485 +12.14% 182
London +6 595 £500 -4.76% 115
Work from Home +12 423 £500 - 132
North of England -2 239 £515 +28.75% 51
South East +14 203 £475 +26.67% 67
Midlands +3 173 £424 -23.07% 24
West Midlands -8 133 £425 -22.87% 18
North West -4 129 £466 +13.81% 29
Yorkshire -5 99 £545 +36.25% 19
South West +4 68 £600 +9.09% 20
East of England -18 66 £525 +68.00% 15
Scotland -19 62 £450 - 8
East Midlands -8 33 £300 -41.46% 5
North East -5 14 £425 +41.67% 3
Wales -13 7 £500 +12.68% 5
Northern Ireland -1 4 £414 +179.39%

ServiceNow
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 98 (6.20%) Confluence
2 66 (4.18%) SharePoint
3 54 (3.42%) Microsoft Exchange
4 9 (0.57%) Skype for Business
5 8 (0.51%) Apache
6 6 (0.38%) Appian
7 5 (0.32%) Apache Spark
7 5 (0.32%) Camunda
8 4 (0.25%) BizTalk Server
8 4 (0.25%) CICS
8 4 (0.25%) SAS
9 3 (0.19%) CMS
9 3 (0.19%) IIS
10 2 (0.13%) Apache Airflow
10 2 (0.13%) HCL Notes
10 2 (0.13%) Jupyter
10 2 (0.13%) Oracle SOA Suite
10 2 (0.13%) WebLogic
10 2 (0.13%) WebSphere
11 1 (0.063%) Tomcat
Applications
1 84 (5.32%) Microsoft Office
2 64 (4.05%) Microsoft Excel
3 61 (3.86%) Microsoft Project
4 24 (1.52%) Microsoft PowerPoint
5 16 (1.01%) MS Visio
6 4 (0.25%) Spreadsheet
7 3 (0.19%) Chatbot
8 2 (0.13%) AutoCAD
8 2 (0.13%) Revit
8 2 (0.13%) Trello
9 1 (0.063%) Adobe Creative Suite
9 1 (0.063%) Camtasia
Business Applications
1 47 (2.97%) Remedy ITSM
2 13 (0.82%) SAP S/4HANA
3 9 (0.57%) Dynamics CRM
3 9 (0.57%) OpenText VIM for SAP
4 8 (0.51%) SAP FI
5 7 (0.44%) SAP MM
6 4 (0.25%) Maximo
6 4 (0.25%) Oracle ERP
7 3 (0.19%) SAP GRC
8 2 (0.13%) Oracle Applications
8 2 (0.13%) Oracle Procure-to-Pay
8 2 (0.13%) Salesforce CRM
8 2 (0.13%) Sparx Enterprise Architect
8 2 (0.13%) Workday HCM
9 1 (0.063%) Oracle EBS
9 1 (0.063%) Oracle Payables
9 1 (0.063%) Oracle Receivables
9 1 (0.063%) Oracle Subledger Accounting
9 1 (0.063%) Payment Gateway
9 1 (0.063%) SAP FI/CO
Cloud Services
1 294 (18.61%) Azure
2 195 (12.34%) AWS
3 171 (10.82%) Microsoft 365
4 127 (8.04%) Entra ID
5 98 (6.20%) Power Platform
6 79 (5.00%) SaaS
7 65 (4.11%) GCP
8 58 (3.67%) Azure DevOps
9 26 (1.65%) OneDrive
10 24 (1.52%) GitHub
10 24 (1.52%) Power Automate
11 17 (1.08%) Serverless
12 16 (1.01%) Amazon CloudWatch
13 15 (0.95%) Microsoft Copilot
14 14 (0.89%) AWS Lambda
14 14 (0.89%) Azure Logic Apps
15 13 (0.82%) Amazon S3
15 13 (0.82%) Virtual Private Cloud
16 12 (0.76%) Slack
17 11 (0.70%) Amazon EC2
Communications & Networking
1 75 (4.75%) DNS
2 61 (3.86%) DHCP
3 58 (3.67%) VPN
4 57 (3.61%) Firewall
5 42 (2.66%) Wireless
6 37 (2.34%) WAN
7 33 (2.09%) LAN
8 32 (2.03%) Wi-Fi
9 30 (1.90%) Network Security
9 30 (1.90%) TCP/IP
10 18 (1.14%) Internet
10 18 (1.14%) VLAN
11 15 (0.95%) SD-WAN
12 13 (0.82%) SSL
13 12 (0.76%) NAS
13 12 (0.76%) SAN
14 11 (0.70%) NX-OS
15 10 (0.63%) BGP
15 10 (0.63%) BIG-IP
16 9 (0.57%) Ethernet
Database & Business Intelligence
1 84 (5.32%) Power BI
2 37 (2.34%) SQL Server
3 25 (1.58%) Metadata
4 21 (1.33%) Data Warehouse
5 19 (1.20%) PostgreSQL
6 18 (1.14%) Amazon RDS
6 18 (1.14%) Tableau
7 16 (1.01%) SQL Server Integration Services
8 13 (0.82%) Relational Database
9 10 (0.63%) Azure SQL Database
9 10 (0.63%) MySQL
10 9 (0.57%) MongoDB
10 9 (0.57%) Power Query
11 8 (0.51%) DB2
12 6 (0.38%) DynamoDB
12 6 (0.38%) NoSQL
12 6 (0.38%) Oracle Reports
13 5 (0.32%) Amazon Aurora
13 5 (0.32%) Data Lake
13 5 (0.32%) Redis
Development Applications
1 277 (17.53%) JIRA
2 64 (4.05%) Git
3 40 (2.53%) Jenkins
4 33 (2.09%) GitLab
5 19 (1.20%) Selenium
6 15 (0.95%) REST Assured
7 14 (0.89%) Cucumber
7 14 (0.89%) Postman
8 8 (0.51%) TestRail
9 7 (0.44%) JUnit
10 6 (0.38%) JMeter
11 5 (0.32%) LoadRunner
12 4 (0.25%) Artifactory
12 4 (0.25%) Gatling
12 4 (0.25%) NeoLoad
13 3 (0.19%) Android Studio
13 3 (0.19%) Browser DevTools
13 3 (0.19%) CircleCI
13 3 (0.19%) IBM UrbanCode
13 3 (0.19%) SQL Server Management Studio (SSMS)
General
1 498 (31.52%) Social Skills
2 330 (20.89%) Finance
3 193 (12.22%) Analytical Skills
4 122 (7.72%) Public Sector
5 98 (6.20%) Banking
6 65 (4.11%) Military
6 65 (4.11%) Organisational Skills
7 54 (3.42%) Legal
7 54 (3.42%) Telecoms
8 49 (3.10%) Documentation Skills
9 23 (1.46%) Inclusion and Diversity
9 23 (1.46%) Influencing Skills
10 20 (1.27%) Retail
11 16 (1.01%) Billing
12 15 (0.95%) Financial Institution
13 14 (0.89%) Law
14 13 (0.82%) Presentation Skills
15 12 (0.76%) Aerospace
16 10 (0.63%) Investment Banking
17 8 (0.51%) Manufacturing
Job Titles
1 302 (19.11%) Architect
2 211 (13.35%) Analyst
3 170 (10.76%) ServiceNow Architect
4 134 (8.48%) Developer
5 103 (6.52%) ServiceNow Developer
6 93 (5.89%) Consultant
7 89 (5.63%) IT Support
7 89 (5.63%) Lead
8 83 (5.25%) Senior
8 83 (5.25%) Support Engineer
9 76 (4.81%) Project Manager
10 68 (4.30%) Business Analyst
11 52 (3.29%) Solutions Architect
12 51 (3.23%) IT Engineer
13 49 (3.10%) ServiceNow Manager
14 48 (3.04%) IT Support Engineer
14 48 (3.04%) ServiceNow Consultant
15 47 (2.97%) Administrator
16 45 (2.85%) Technical Architect
17 42 (2.66%) Service Analyst
Libraries, Frameworks & Software Standards
1 167 (10.57%) REST
2 107 (6.77%) SOAP
3 46 (2.91%) SailPoint
4 32 (2.03%) LDAP
5 29 (1.84%) OpenID
6 25 (1.58%) CSS
6 25 (1.58%) Middleware
7 24 (1.52%) AngularJS
8 23 (1.46%) JSON
9 22 (1.39%) HTML
10 21 (1.33%) OAuth
11 20 (1.27%) Flash
11 20 (1.27%) Web Services
12 19 (1.20%) .NET
13 17 (1.08%) XML
14 14 (0.89%) ADO
14 14 (0.89%) Microsoft Graph
14 14 (0.89%) SAML
15 13 (0.82%) Kafka
16 9 (0.57%) Node.js
Miscellaneous
1 211 (13.35%) CMDB
2 117 (7.41%) Onboarding
3 105 (6.65%) Product Ownership
4 45 (2.85%) Data Centre
5 37 (2.34%) Management Information System
6 32 (2.03%) Replication
7 28 (1.77%) Security Posture
8 27 (1.71%) Cloud Native
9 26 (1.65%) Self-Motivation
10 22 (1.39%) Linux Command Line
11 21 (1.33%) Virtual Team
12 18 (1.14%) Data Protection Act
13 17 (1.08%) Enterprise Software
14 16 (1.01%) Data Structures
15 13 (0.82%) Driving Licence
15 13 (0.82%) Mainframe
15 13 (0.82%) PKI
16 11 (0.70%) AI Agents
16 11 (0.70%) Cloud Security Posture
17 10 (0.63%) Public Cloud
Operating Systems
1 233 (14.75%) Windows
2 85 (5.38%) Windows 10
3 70 (4.43%) Linux
4 41 (2.59%) Windows Server
5 35 (2.22%) Mac OS
6 25 (1.58%) Android
6 25 (1.58%) Unix
7 19 (1.20%) Apple iOS
8 9 (0.57%) Windows 7
9 8 (0.51%) Red Hat Enterprise Linux
9 8 (0.51%) zOS
10 5 (0.32%) Windows Server 2016
11 2 (0.13%) Oracle Linux
12 1 (0.063%) Data ONTAP
12 1 (0.063%) Kali Linux
12 1 (0.063%) MVS
12 1 (0.063%) Ubuntu
12 1 (0.063%) VMS
12 1 (0.063%) Windows Server 2012
12 1 (0.063%) Windows Server 2019
Processes & Methodologies
1 541 (34.24%) ITSM
2 422 (26.71%) ITIL
3 370 (23.42%) Agile
4 283 (17.91%) Service Management
5 233 (14.75%) Problem-Solving
6 225 (14.24%) Stakeholder Management
7 212 (13.42%) Continuous Improvement
8 193 (12.22%) Stakeholder Engagement
9 180 (11.39%) Change Management
10 175 (11.08%) DevOps
11 148 (9.37%) Migration
12 142 (8.99%) CI/CD
13 139 (8.80%) Data Modelling
14 132 (8.35%) Customer Service
15 131 (8.29%) Roadmaps
16 128 (8.10%) Service Delivery
17 127 (8.04%) Project Management
18 118 (7.47%) Workflow
19 115 (7.28%) Asset Management
20 109 (6.90%) AI
Programming Languages
1 138 (8.73%) SQL
2 104 (6.58%) JavaScript
3 98 (6.20%) Python
4 75 (4.75%) PowerShell
5 72 (4.56%) Java
6 27 (1.71%) C#
7 15 (0.95%) Bash
8 14 (0.89%) TypeScript
9 12 (0.76%) PL/SQL
10 11 (0.70%) VB
11 9 (0.57%) ABAP
11 9 (0.57%) Kusto Query Language
11 9 (0.57%) VBScript
12 8 (0.51%) JCL
12 8 (0.51%) Perl
12 8 (0.51%) REXX
13 7 (0.44%) BeanShell
13 7 (0.44%) Groovy
14 6 (0.38%) Data Analysis Expressions
14 6 (0.38%) Shell Script
Qualifications
1 422 (26.71%) Security Cleared
2 314 (19.87%) SC Cleared
3 129 (8.16%) Degree
4 58 (3.67%) DV Cleared
5 39 (2.47%) ITIL Certification
5 39 (2.47%) PMI Certification
5 39 (2.47%) PMP
6 34 (2.15%) Cisco Certification
7 30 (1.90%) TOGAF Certification
8 26 (1.65%) CISSP
9 25 (1.58%) CCNP
10 24 (1.52%) BPSS Clearance
11 21 (1.33%) CISM
12 16 (1.01%) Computer Science Degree
13 14 (0.89%) CCNA
14 12 (0.76%) Microsoft Certification
15 10 (0.63%) ISTQB
15 10 (0.63%) ITIL Foundation Certificate
16 9 (0.57%) ISO 27001 Lead Implementer
17 8 (0.51%) Network+ Certification
Quality Assurance & Compliance
1 75 (4.75%) SLA
2 73 (4.62%) Data Quality
3 55 (3.48%) QA
4 52 (3.29%) GDPR
4 52 (3.29%) GRC
5 39 (2.47%) ISO/IEC 27001
6 34 (2.15%) NIST
7 27 (1.71%) PMO
8 24 (1.52%) Sarbanes-Oxley
9 14 (0.89%) PCI DSS
10 11 (0.70%) Accessibility
11 10 (0.63%) Cyber Essentials
12 9 (0.57%) HIPAA
13 4 (0.25%) GxP
13 4 (0.25%) NIST 800
14 3 (0.19%) COBIT
14 3 (0.19%) ISO 22301
14 3 (0.19%) NCSC
14 3 (0.19%) SOC 2
15 2 (0.13%) Government Security Classifications
System Software
1 190 (12.03%) Active Directory
2 40 (2.53%) VMware Infrastructure
3 20 (1.27%) GPFS
3 20 (1.27%) NFS
4 18 (1.14%) vSphere
5 17 (1.08%) VMware ESXi
6 12 (0.76%) Docker
7 9 (0.57%) BitLocker
8 5 (0.32%) Active Directory Lightweight Directory Services
9 4 (0.25%) IAG
9 4 (0.25%) Job Entry Subsystem
9 4 (0.25%) Virtual Machines
10 3 (0.19%) Firmware
10 3 (0.19%) RACF
10 3 (0.19%) XenDesktop
11 2 (0.13%) Oracle RAC
11 2 (0.13%) Slurm Workload Manager
12 1 (0.063%) Hyper-V
12 1 (0.063%) Virtual Servers
12 1 (0.063%) XenApp
Systems Management
1 56 (3.54%) Terraform
2 52 (3.29%) SCCM
3 35 (2.22%) Microsoft Intune
4 34 (2.15%) Ansible
5 30 (1.90%) OPNET
6 23 (1.46%) Grafana
7 20 (1.27%) Kubernetes
8 18 (1.14%) vRealize
9 17 (1.08%) Prometheus
10 13 (0.82%) Single Sign-On
11 11 (0.70%) Jamf Pro
12 10 (0.63%) RSA Archer
13 9 (0.57%) CASB
14 6 (0.38%) FortiGate
15 5 (0.32%) Control-M
15 5 (0.32%) QRadar
15 5 (0.32%) Rancher
15 5 (0.32%) Salt
15 5 (0.32%) VxRail
16 4 (0.25%) Active Directory Federation Services
Vendors
1 259 (16.39%) Microsoft
2 98 (6.20%) Remedy
3 96 (6.08%) Cisco
4 73 (4.62%) SAP
5 57 (3.61%) Oracle
6 47 (2.97%) Splunk
7 46 (2.91%) VMware
8 43 (2.72%) Salesforce
8 43 (2.72%) Workday
9 39 (2.47%) Atlassian
9 39 (2.47%) IBM
10 25 (1.58%) Google
10 25 (1.58%) Zscaler
11 24 (1.52%) CyberArk
11 24 (1.52%) Snow
12 23 (1.46%) Apple
13 21 (1.33%) Fortinet
13 21 (1.33%) Palo Alto
14 20 (1.27%) Dynatrace
15 19 (1.20%) BMC