ServiceNow Contracts

ServiceNow
UK

The table below provides summary statistics for contract job vacancies requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to contractor rates offered in vacancies that cited ServiceNow over the 6 months leading up to 30 April 2025, comparing them to the same period in the previous two years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

6 months to
30 Apr 2025
Same period 2024 Same period 2023
Rank 60 79 109
Rank change year-on-year +19 +30 +44
Contract jobs citing ServiceNow 1,086 1,152 1,378
As % of all contract jobs advertised in the UK 3.71% 2.64% 2.31%
As % of the Vendors category 7.83% 6.23% 5.40%
Number of daily rates quoted 674 654 937
10th Percentile £208 £167 £200
25th Percentile £350 £325 £350
Median daily rate (50th Percentile) £500 £504 £500
Median % change year-on-year -0.74% +0.75% -
75th Percentile £600 £600 £590
90th Percentile £675 £715 £705
UK excluding London median daily rate £425 £475 £467
% change year-on-year -10.53% +1.71% +3.78%
Number of hourly rates quoted 75 114 55
10th Percentile £14.31 £14.48 -
25th Percentile £15.16 £16.00 £15.25
Median hourly rate £18.82 £16.30 £18.42
Median % change year-on-year +15.46% -11.51% +18.84%
75th Percentile £24.34 £21.37 £35.63
90th Percentile £36.00 £25.00 £45.70
UK excluding London median hourly rate £18.82 £16.30 £17.72
% change year-on-year +15.46% -8.01% +14.32%

All Vendors
UK

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring knowledge or experience of all vendor products and services.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 13,870 18,503 25,530
As % of all contract IT jobs advertised in the UK 47.44% 42.44% 42.77%
Number of daily rates quoted 8,703 11,477 17,115
10th Percentile £288 £263 £273
25th Percentile £406 £405 £413
Median daily rate (50th Percentile) £515 £518 £525
Median % change year-on-year -0.48% -1.43% -
75th Percentile £619 £627 £650
90th Percentile £713 £738 £743
UK excluding London median daily rate £500 £500 £500
% change year-on-year - - +7.53%
Number of hourly rates quoted 569 1,097 689
10th Percentile £14.84 £12.08 £15.25
25th Percentile £18.13 £14.48 £19.06
Median hourly rate £27.13 £22.15 £43.75
Median % change year-on-year +22.46% -49.37% +108.33%
75th Percentile £57.50 £57.33 £65.00
90th Percentile £75.00 £70.00 £75.15
UK excluding London median hourly rate £24.18 £21.46 £38.50
% change year-on-year +12.67% -44.26% +107.55%

ServiceNow
Job Vacancy Trend

Job postings citing ServiceNow as a proportion of all IT jobs advertised.

Job vacancy trend for ServiceNow in the UK

ServiceNow
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ServiceNow.

Daily rate trend for ServiceNow in the UK

ServiceNow
Daily Rate Histogram

Daily rate distribution for jobs citing ServiceNow over the 6 months to 30 April 2025.

Daily rate histogram for ServiceNow in the UK

ServiceNow
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing ServiceNow.

Hourly rate trend for ServiceNow in the UK

ServiceNow
Hourly Rate Histogram

Hourly rate distribution of jobs citing ServiceNow over the 6 months to 30 April 2025.

Hourly rate histogram for ServiceNow in the UK

ServiceNow
Top 18 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 6 months to 30 April 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +17 858 £500 - 390
UK excluding London +22 515 £425 -10.53% 232
London +8 412 £550 +4.76% 169
Work from Home -7 282 £501 -7.27% 235
North of England -6 141 £400 -25.93% 75
South East +25 105 £350 +12.90% 68
Scotland +50 96 £470 +70.91% 6
North West -9 84 £461 -21.62% 56
Midlands +10 61 £551 +24.38% 36
East of England +24 58 £334 -47.09% 26
West Midlands +17 54 £551 +22.44% 23
Yorkshire -10 50 £400 -27.27% 16
South West +56 39 £343 -34.76% 19
Wales +15 12 £413 +106.25% 2
Northern Ireland -1 8 £148 +2.07% 5
East Midlands -2 7 £513 +31.41% 13
North East -4 6 £300 -58.04% 3
Channel Islands - 2 £425 -

ServiceNow
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (3.41%) SharePoint
2 29 (2.67%) Confluence
3 28 (2.58%) Microsoft Exchange
4 5 (0.46%) CMS
5 4 (0.37%) Skype for Business
6 3 (0.28%) Oracle SOA Suite
7 2 (0.18%) BizTalk Server
7 2 (0.18%) IBM Notes
7 2 (0.18%) IIS
7 2 (0.18%) Oracle Service Bus
7 2 (0.18%) WebLogic
7 2 (0.18%) WebSphere
8 1 (0.092%) Anypoint
8 1 (0.092%) JBoss
8 1 (0.092%) Mule
8 1 (0.092%) TPMS
Applications
1 68 (6.26%) Microsoft Excel
2 67 (6.17%) Microsoft Office
3 51 (4.70%) Microsoft PowerPoint
4 19 (1.75%) MS Visio
5 3 (0.28%) Microsoft Project
6 2 (0.18%) Chatbot
7 1 (0.092%) AutoCAD
7 1 (0.092%) Camtasia
7 1 (0.092%) Final Cut Pro
7 1 (0.092%) Spreadsheet
7 1 (0.092%) Trello
Business Applications
1 12 (1.10%) Remedy ITSM
2 6 (0.55%) SAP S/4HANA
3 4 (0.37%) Dynamics CRM
3 4 (0.37%) iTrent
3 4 (0.37%) Maximo
4 2 (0.18%) assyst
4 2 (0.18%) Oracle BPM
4 2 (0.18%) Oracle ERP
4 2 (0.18%) SAP PP
5 1 (0.092%) BASE24
5 1 (0.092%) Cloudability
5 1 (0.092%) IntelliMatch
5 1 (0.092%) SAP APO
5 1 (0.092%) SAP ERP
Cloud Services
1 169 (15.56%) Microsoft 365
2 124 (11.42%) Azure
3 61 (5.62%) AWS
4 53 (4.88%) Entra ID
5 42 (3.87%) Power Platform
6 27 (2.49%) Azure DevOps
7 18 (1.66%) SaaS
8 16 (1.47%) GitHub
9 15 (1.38%) GCP
10 12 (1.10%) Google Workspace
11 10 (0.92%) SuccessFactors
12 8 (0.74%) Azure Sentinel
12 8 (0.74%) Microsoft Purview
12 8 (0.74%) Nutanix
12 8 (0.74%) OneDrive
13 7 (0.64%) Amazon S3
13 7 (0.64%) Azure Monitor
13 7 (0.64%) IaaS
13 7 (0.64%) Snowflake
14 6 (0.55%) PaaS
Communications & Networking
1 50 (4.60%) VPN
2 38 (3.50%) Wi-Fi
3 36 (3.31%) Firewall
4 32 (2.95%) DNS
5 23 (2.12%) TCP/IP
6 17 (1.57%) WAN
7 16 (1.47%) HTTP
8 15 (1.38%) LAN
9 14 (1.29%) DHCP
10 13 (1.20%) WebEx
11 12 (1.10%) Remote Desktop
12 10 (0.92%) NAS
12 10 (0.92%) Network Security
12 10 (0.92%) POP3
12 10 (0.92%) SMTP
13 7 (0.64%) 4G
13 7 (0.64%) SAN
13 7 (0.64%) Wireless
14 6 (0.55%) BGP
14 6 (0.55%) Skype
Database & Business Intelligence
1 35 (3.22%) Power BI
2 24 (2.21%) SQL Server
3 13 (1.20%) Relational Database
4 12 (1.10%) PostgreSQL
5 10 (0.92%) MongoDB
6 9 (0.83%) SQL Server Integration Services
7 7 (0.64%) Data Warehouse
7 7 (0.64%) SQL Server Reporting Services
7 7 (0.64%) Tableau
8 6 (0.55%) Crystal Reports
8 6 (0.55%) Data Lake
8 6 (0.55%) Oracle Database
9 5 (0.46%) BusinessObjects
10 4 (0.37%) DB2
11 3 (0.28%) Amazon RDS
11 3 (0.28%) MySQL
11 3 (0.28%) NoSQL
12 2 (0.18%) SAP Data Services
12 2 (0.18%) Sybase ASE
13 1 (0.092%) NonStop SQL
Development Applications
1 92 (8.47%) JIRA
2 20 (1.84%) Git
3 17 (1.57%) Jenkins
4 9 (0.83%) Subversion
5 7 (0.64%) GitLab
5 7 (0.64%) TeamCity
6 6 (0.55%) ScriptRunner
7 5 (0.46%) Selenium
8 3 (0.28%) Chocolatey
8 3 (0.28%) GoCD
8 3 (0.28%) Oracle Forms
8 3 (0.28%) Postman
8 3 (0.28%) SonarQube
9 2 (0.18%) JUnit
9 2 (0.18%) REST Assured
9 2 (0.18%) SoapUI
10 1 (0.092%) Artifactory
10 1 (0.092%) Serena SBM
10 1 (0.092%) Team Foundation Server
10 1 (0.092%) TestNG
General
1 391 (36.00%) Social Skills
2 186 (17.13%) Finance
3 154 (14.18%) Analytical Skills
4 90 (8.29%) Public Sector
5 77 (7.09%) Banking
6 38 (3.50%) Inclusion and Diversity
7 33 (3.04%) Retail
8 29 (2.67%) Legal
8 29 (2.67%) Telecoms
9 24 (2.21%) Documentation Skills
10 19 (1.75%) Law
10 19 (1.75%) Presentation Skills
11 17 (1.57%) Organisational Skills
12 12 (1.10%) Investment Banking
13 10 (0.92%) Military
13 10 (0.92%) Pharmaceutical
14 9 (0.83%) Manufacturing
15 8 (0.74%) Billing
15 8 (0.74%) Financial Institution
15 8 (0.74%) Marketing
Job Titles
1 185 (17.03%) Developer
2 172 (15.84%) Analyst
3 156 (14.36%) Architect
4 143 (13.17%) ServiceNow Developer
5 85 (7.83%) ServiceNow Architect
6 69 (6.35%) Service Analyst
7 68 (6.26%) Consultant
8 67 (6.17%) Service Desk Analyst
9 66 (6.08%) Senior
10 49 (4.51%) Solutions Architect
11 47 (4.33%) Lead
12 45 (4.14%) Support Engineer
13 44 (4.05%) Desktop Support
14 40 (3.68%) ServiceNow Consultant
15 38 (3.50%) ServiceNow Manager
16 36 (3.31%) Service Manager
17 32 (2.95%) Project Manager
18 29 (2.67%) Administrator
18 29 (2.67%) Support Analyst
19 28 (2.58%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 78 (7.18%) REST
2 77 (7.09%) HTML
3 70 (6.45%) CSS
4 69 (6.35%) Web Services
5 61 (5.62%) SOAP
6 51 (4.70%) AngularJS
7 42 (3.87%) JSON
8 36 (3.31%) XML
9 29 (2.67%) SailPoint
10 26 (2.39%) LDAP
11 25 (2.30%) .NET
12 19 (1.75%) RESTful
13 16 (1.47%) jQuery
14 15 (1.38%) Ajax
15 13 (1.20%) Bootstrap
16 11 (1.01%) HTML5
16 11 (1.01%) Kafka
16 11 (1.01%) Middleware
17 10 (0.92%) CSS3
18 8 (0.74%) Oracle Fusion
Miscellaneous
1 124 (11.42%) CMDB
2 43 (3.96%) Onboarding
3 38 (3.50%) Data Centre
4 34 (3.13%) Management Information System
5 26 (2.39%) Smartphone
6 25 (2.30%) iPhone
7 24 (2.21%) Self-Motivation
8 22 (2.03%) Driving Licence
9 21 (1.93%) Product Ownership
10 20 (1.84%) Data Protection Act
11 12 (1.10%) Enterprise Software
11 12 (1.10%) iPad
12 11 (1.01%) Analytical Mindset
12 11 (1.01%) Legacy Systems
13 10 (0.92%) BYOD
13 10 (0.92%) CSOC
14 9 (0.83%) Cloud Native
14 9 (0.83%) Operational Technology
14 9 (0.83%) Public Cloud
14 9 (0.83%) Replication
Operating Systems
1 169 (15.56%) Windows
2 76 (7.00%) Windows 10
3 59 (5.43%) Linux
4 26 (2.39%) Apple iOS
5 24 (2.21%) Mac OS
6 22 (2.03%) Red Hat Enterprise Linux
7 14 (1.29%) Windows Server
8 13 (1.20%) Windows 7
9 11 (1.01%) Android
9 11 (1.01%) Unix
9 11 (1.01%) VMS
10 6 (0.55%) Solaris
11 3 (0.28%) Rocky
12 2 (0.18%) CentOS
12 2 (0.18%) Oracle Linux
13 1 (0.092%) Windows Server 2003
13 1 (0.092%) Windows Server 2012
13 1 (0.092%) Windows Server 2016
13 1 (0.092%) Windows Server 2019
Processes & Methodologies
1 334 (30.76%) ITIL
2 330 (30.39%) ITSM
3 241 (22.19%) Problem-Solving
4 215 (19.80%) Agile
5 208 (19.15%) Service Management
6 182 (16.76%) Customer Service
7 150 (13.81%) Incident Management
8 119 (10.96%) Service Delivery
9 96 (8.84%) Continuous Improvement
10 88 (8.10%) Change Management
11 87 (8.01%) Stakeholder Management
12 75 (6.91%) DevOps
13 71 (6.54%) Asset Management
14 69 (6.35%) Risk Management
14 69 (6.35%) Roadmaps
15 68 (6.26%) Workflow
16 61 (5.62%) Project Management
17 58 (5.34%) Analytics
17 58 (5.34%) IT Asset Management
18 56 (5.16%) Stakeholder Engagement
Programming Languages
1 118 (10.87%) JavaScript
2 52 (4.79%) Python
3 47 (4.33%) PowerShell
3 47 (4.33%) SQL
4 35 (3.22%) Java
5 17 (1.57%) Bash
6 14 (1.29%) C#
7 8 (0.74%) Shell Script
8 7 (0.64%) ABAP
9 6 (0.55%) BeanShell
9 6 (0.55%) Groovy
10 5 (0.46%) Kusto Query Language
10 5 (0.46%) Perl
10 5 (0.46%) R
10 5 (0.46%) VBScript
11 4 (0.37%) Bicep
11 4 (0.37%) PL/SQL
11 4 (0.37%) VB
12 2 (0.18%) ActionScript
12 2 (0.18%) ActionScript 2.0
Qualifications
1 210 (19.34%) Security Cleared
2 181 (16.67%) SC Cleared
3 105 (9.67%) Degree
4 48 (4.42%) Microsoft Certification
5 41 (3.78%) A+ Certification
5 41 (3.78%) ITIL Certification
6 30 (2.76%) MCSA
7 22 (2.03%) ITIL Foundation Certificate
8 18 (1.66%) Computer Science Degree
9 16 (1.47%) DV Cleared
10 15 (1.38%) CISSP
11 13 (1.20%) CISM
12 10 (0.92%) BPSS Clearance
12 10 (0.92%) PMI Certification
13 9 (0.83%) PMP
14 8 (0.74%) Cisco Certification
15 7 (0.64%) CISA
16 6 (0.55%) AWS Certification
16 6 (0.55%) CCNP
17 5 (0.46%) ACSP
Quality Assurance & Compliance
1 57 (5.25%) SLA
2 33 (3.04%) GRC
3 28 (2.58%) ISO/IEC 27001
4 26 (2.39%) QA
5 18 (1.66%) GDPR
6 12 (1.10%) Data Quality
7 11 (1.01%) Sarbanes-Oxley
8 8 (0.74%) GxP
9 7 (0.64%) Disclosure Scotland
10 6 (0.55%) NIST
11 4 (0.37%) Accessibility
11 4 (0.37%) HIPAA
11 4 (0.37%) ISO 22301
11 4 (0.37%) ISO 31000
11 4 (0.37%) PMO
12 3 (0.28%) COBIT
12 3 (0.28%) SOC 2
13 2 (0.18%) Cyber Essentials
13 2 (0.18%) Cyber Essentials PLUS
13 2 (0.18%) NIST 800
System Software
1 193 (17.77%) Active Directory
2 13 (1.20%) VMware Infrastructure
3 11 (1.01%) BitLocker
4 9 (0.83%) Docker
5 8 (0.74%) VMware ESXi
6 7 (0.64%) Virtual Machines
7 4 (0.37%) Veritas Cluster Server
8 3 (0.28%) Virtual Desktop
8 3 (0.28%) VMware NSX
9 2 (0.18%) Hyper-V
9 2 (0.18%) Virtual Servers
9 2 (0.18%) vSphere
10 1 (0.092%) Firmware
10 1 (0.092%) Oracle RAC
10 1 (0.092%) XenApp
10 1 (0.092%) XenDesktop
Systems Management
1 48 (4.42%) SCCM
2 37 (3.41%) Ansible
2 37 (3.41%) Microsoft Intune
3 33 (3.04%) Single Sign-On
4 23 (2.12%) Jamf Pro
5 22 (2.03%) Kubernetes
6 14 (1.29%) Terraform
7 7 (0.64%) PingFederate
8 6 (0.55%) EMC NetWorker
8 6 (0.55%) Grafana
8 6 (0.55%) Tivoli
8 6 (0.55%) Tivoli Storage Manager
9 5 (0.46%) Puppet
9 5 (0.46%) QRadar
9 5 (0.46%) SCOM
10 4 (0.37%) AirWatch
10 4 (0.37%) HP ALM
10 4 (0.37%) Prometheus
10 4 (0.37%) Red Hat Satellite
10 4 (0.37%) RSA Archer
Vendors
1 268 (24.68%) Microsoft
2 70 (6.45%) SAP
3 61 (5.62%) Citrix
3 61 (5.62%) Oracle
4 49 (4.51%) Salesforce
5 45 (4.14%) Splunk
6 32 (2.95%) Cisco
7 30 (2.76%) Apple
8 28 (2.58%) Snow
9 25 (2.30%) VMware
10 24 (2.21%) Red Hat
11 23 (2.12%) Qualys
12 19 (1.75%) CyberArk
12 19 (1.75%) IBM
13 18 (1.66%) Fortinet
14 17 (1.57%) Dell
14 17 (1.57%) F5
14 17 (1.57%) Google
14 17 (1.57%) Remedy
14 17 (1.57%) SolarWinds