The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
UK
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 253 297 450
Rank change year-on-year +44 +153  
Contract jobs citing ServiceNow 434 408 195
As % of all contract IT jobs advertised in the UK 0.96% 0.76% 0.36%
As % of the Vendors category 2.18% 1.74% 0.80%
Number of daily rates quoted 295 268 125
Median daily rate £463 £475 £435
Median daily rate % change year-on-year -2.63% +9.19%  
90% offered a daily rate of more than £178 £272 £250
10% offered a daily rate of more than £575 £600 £525
UK excluding London median daily rate £420 £445 £325
% change year-on-year -5.61% +36.92%  
Number of hourly rates quoted 8 4 6
Median hourly rate £67.89 £18.00 £14.50
Median hourly rate % change year-on-year +277.16% +24.11%  
90% offered a hourly rate of more than £15.10 £13.80 £13.09
10% offered a hourly rate of more than £73.76 £37.20 £39.25
UK excluding London median hourly rate £67.89 £17.00 £38.50
% change year-on-year +299.35% -55.84%  

ServiceNow is in the vendor products and services category. The following table is for comparison with the above and provides summary statistics for all vendor product and service related skills in contract job vacancies.

Contract Vendor Product & Service Skills
UK
Contract job vacancies with a requirement for skills associated with vendor products and/or services 19880 23441 24407
As % of all contract IT job vacancies advertised in the UK 44.09% 43.75% 45.17%
Number of daily rates quoted 12294 14240 13819
Median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% -  
90% offered a daily rate of more than £253 £250 £230
10% offered a daily rate of more than £575 £555 £550
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 708 804 1038
Median hourly rate £17.50 £19.50 £17.50
Median hourly rate % change year-on-year -10.25% +11.42%  
90% offered a hourly rate of more than £10.80 £10.73 £11.50
10% offered a hourly rate of more than £47.00 £50.00 £42.50
UK excluding London median hourly rate £16.25 £19.00 £17.00
% change year-on-year -14.47% +11.76%  

ServiceNow
Job Vacancy Trend

The job posting trend of jobs advertised citing ServiceNow as a proportion of all contract or permanent IT jobs with a match in the Vendors category.

Job vacancy trend for ServiceNow in the UK

ServiceNow
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow.

Contractor daily rate trend for ServiceNow in the UK

ServiceNow
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ServiceNow over the 3 months to 28 March 2017.

Contractor daily rate histogram for ServiceNow in the UK

ServiceNow
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow.

Contractor hourly rate trend for ServiceNow in the UK

ServiceNow
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ServiceNow over the 3 months to 28 March 2017.

Contractor hourly rate histogram for ServiceNow in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +58 413 £473 -0.52% 45
London +22 228 £478 -4.50% 28
South East +66 79 £423 +5.62% 7
West Midlands +19 26 £409 +9.00%
North West +15 26 £438 -7.89% 1
City of London 0 23 £388 -18.42% 9
Surrey +34 21 £484 - 1
Berkshire +31 21 £190 -52.50% 4
Manchester +20 20 £494 +51.92% 1
Tyne and Wear +2 20 £375 -28.90% 3
North East -6 20 £375 -33.33% 3
Hampshire +26 17 £298 -
Yorkshire +22 15 £425 -30.61%
Birmingham -3 15 £350 -4.10%
Staines - 14 £550 -
Bracknell +13 12 £123 +11.36%
Salford +7 12 £500 +316.66%
Wales +13 9 £400 +1.58% 5
Newcastle upon Tyne -12 9 £500 -5.21% 2
Sunderland - 9 £330 - 1
South Yorkshire +9 8 £350 +55.55%
Buckinghamshire +1 8 £525 - 2
Sheffield - 8 £350 -
Warwickshire +8 7 £600 +33.33%
South West 0 7 £450 +63.63% 3
East of England -2 7 £110 -65.62% 1
Farnborough - 7 - -
Cardiff +19 6 £394 +16.66% 2
South Wales +15 6 £394 +16.66% 2
West Yorkshire +10 5 £425 -34.61%

ServiceNow
Top 30 Co-occurring IT Skills

For the 6 months to 28 March 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ServiceNow.

1 458 (51.12%) ITIL
2 298 (33.26%) ITSM
3 252 (28.13%) Service Management
4 249 (27.79%) JavaScript
5 202 (22.54%) HTML
6 188 (20.98%) Agile Software Development
7 155 (17.30%) Finance
8 147 (16.41%) Web Services
9 141 (15.74%) Windows
10 134 (14.96%) CSS
11 132 (14.73%) XML
12 113 (12.61%) Workflow
12 113 (12.61%) CMDB
13 97 (10.83%) Configuration Management
14 89 (9.93%) Active Directory
15 79 (8.82%) Microsoft
15 79 (8.82%) Security Cleared
16 78 (8.71%) CMS
17 71 (7.92%) AngularJS
18 70 (7.81%) Remedy
19 68 (7.59%) SC Cleared
20 66 (7.37%) ITIL V3
21 63 (7.03%) Scrum
22 62 (6.92%) Java
23 61 (6.81%) Service Delivery
24 60 (6.70%) SDLC
25 58 (6.47%) Stakeholder Management
25 58 (6.47%) DevOps
26 57 (6.36%) Ajax
27 56 (6.25%) MS Excel

ServiceNow
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (8.71%) CMS
2 48 (5.36%) SharePoint
3 18 (2.01%) MS Exchange
4 17 (1.90%) Confluence
5 13 (1.45%) Skype for Business
6 9 (1.00%) Exchange Server 2013
6 9 (1.00%) IIS
7 7 (0.78%) BizTalk Server
7 7 (0.78%) Exchange Server 2010
8 4 (0.45%) IBM Notes
8 4 (0.45%) Tomcat
9 3 (0.33%) Blackberry Enterprise Server
9 3 (0.33%) Elasticsearch
10 2 (0.22%) Apache Spark
10 2 (0.22%) Exchange Server 2007
10 2 (0.22%) JBoss
11 1 (0.11%) Apache
11 1 (0.11%) Apache Pig
11 1 (0.11%) WebLogic
Applications
1 56 (6.25%) MS Excel
2 47 (5.25%) MS Office
3 14 (1.56%) MS PowerPoint
4 7 (0.78%) MS Visio
5 2 (0.22%) Spreadsheet
6 1 (0.11%) MS Project
Business Applications
1 32 (3.57%) Remedy ITSM
2 6 (0.67%) SAP Oil and Gas
3 2 (0.22%) Dynamics AX
3 2 (0.22%) SAP HCM
3 2 (0.22%) Sentinel
3 2 (0.22%) Unit4 Business World
4 1 (0.11%) NetSuite
4 1 (0.11%) Odoo
4 1 (0.11%) Oracle ERP
4 1 (0.11%) Payment Gateway
Cloud Services
1 54 (6.03%) SaaS
2 46 (5.13%) Microsoft Azure
3 40 (4.46%) Amazon AWS
4 26 (2.90%) Office 365
5 10 (1.12%) PaaS
6 9 (1.00%) GitHub
7 8 (0.89%) SuccessFactors
8 7 (0.78%) Amazon S3
8 7 (0.78%) AWS CloudFormation
8 7 (0.78%) G Suite
8 7 (0.78%) IaaS
8 7 (0.78%) OneDrive
8 7 (0.78%) Virtual Private Cloud
9 3 (0.33%) OpenShift
10 1 (0.11%) Amazon EC2
10 1 (0.11%) Amazon SQS
10 1 (0.11%) Cloud Computing
10 1 (0.11%) Google Cloud Platform
10 1 (0.11%) Veeva
Communications & Networking
1 48 (5.36%) LDAP
2 19 (2.12%) SSL
3 15 (1.67%) TCP/IP
4 14 (1.56%) VPN
5 12 (1.34%) Firewall
6 11 (1.23%) Internet
7 9 (1.00%) DHCP
7 9 (1.00%) DNS
8 8 (0.89%) Skype
8 8 (0.89%) VoIP
9 7 (0.78%) SAN
9 7 (0.78%) SSH
9 7 (0.78%) WAN
10 6 (0.67%) HTTP
10 6 (0.67%) LAN
10 6 (0.67%) Remote Desktop
11 5 (0.56%) Cisco ASA
11 5 (0.56%) SMTP
11 5 (0.56%) TACACS
11 5 (0.56%) Wi-Fi
Database & Business Intelligence
1 28 (3.13%) SQL Server
2 10 (1.12%) Relational Database
3 7 (0.78%) Data Warehouse
4 5 (0.56%) DB2
5 4 (0.45%) MySQL
6 3 (0.33%) Big Data
6 3 (0.33%) Hadoop
7 2 (0.22%) BusinessObjects
7 2 (0.22%) Crystal Reports
7 2 (0.22%) MS Access
7 2 (0.22%) Oracle Database
7 2 (0.22%) RDBMS
7 2 (0.22%) SQL Server 2008
7 2 (0.22%) SQL Server 2012
7 2 (0.22%) SQL Server Integration Services
8 1 (0.11%) Data Mining
8 1 (0.11%) DataStage
8 1 (0.11%) Oracle Database 11g
8 1 (0.11%) Oracle Reports
8 1 (0.11%) QlikView
Development Applications
1 22 (2.46%) JIRA
2 20 (2.23%) Git (software)
3 13 (1.45%) Jenkins
3 13 (1.45%) Selenium
4 8 (0.89%) Team Foundation Server
5 5 (0.56%) git-flow
5 5 (0.56%) Maven
5 5 (0.56%) MSBuild
5 5 (0.56%) Visual Studio
6 4 (0.45%) Subversion
7 3 (0.33%) Ant
7 3 (0.33%) Gradle
7 3 (0.33%) StarTeam
8 2 (0.22%) Visual Studio Team System
9 1 (0.11%) Artifactory
9 1 (0.11%) ERwin
9 1 (0.11%) HP UFT
9 1 (0.11%) LoadRunner
9 1 (0.11%) MSI
9 1 (0.11%) Sonatype Nexus
General
1 155 (17.30%) Finance
2 54 (6.03%) Banking
3 25 (2.79%) Manufacturing
4 23 (2.57%) Retail
5 18 (2.01%) Pharmaceutical
6 16 (1.79%) Telecoms
7 14 (1.56%) Investment Banking
8 10 (1.12%) Advertising
9 9 (1.00%) Legal
10 8 (0.89%) Financial Institution
10 8 (0.89%) Law
11 7 (0.78%) Electronics
11 7 (0.78%) Marketing
12 6 (0.67%) Publishing
13 5 (0.56%) Japanese Language
14 4 (0.45%) Automotive
15 2 (0.22%) Billing
15 2 (0.22%) French Language
16 1 (0.11%) Corporate Banking
16 1 (0.11%) German Language
Job Titles
1 326 (36.38%) Developer
2 274 (30.58%) ServiceNow Developer
3 153 (17.08%) Analyst
4 74 (8.26%) Consultant
5 73 (8.15%) Architect
6 59 (6.58%) Administrator
7 57 (6.36%) Business Analyst
8 52 (5.80%) ServiceNow Consultant
9 49 (5.47%) Service Analyst
10 36 (4.02%) Service Manager
11 34 (3.79%) Service Desk Analyst
12 30 (3.35%) Project Manager
13 20 (2.23%) Systems Administrator
14 19 (2.12%) Desktop Support
14 19 (2.12%) Support Engineer
15 18 (2.01%) ITSM Developer
16 16 (1.79%) IT Manager
17 14 (1.56%) Incident Manager
18 13 (1.45%) Solutions Architect
18 13 (1.45%) Support Analyst
Libraries, Frameworks & Software Standards
1 202 (22.54%) HTML
2 147 (16.41%) Web Services
3 134 (14.96%) CSS
4 132 (14.73%) XML
5 71 (7.92%) AngularJS
6 57 (6.36%) Ajax
7 53 (5.92%) Twitter Bootstrap
8 46 (5.13%) REST
9 40 (4.46%) SOAP
10 39 (4.35%) HTML5
11 27 (3.01%) JSON
12 25 (2.79%) .NET
13 18 (2.01%) SAML
13 18 (2.01%) XHTML
14 14 (1.56%) CSS3
15 13 (1.45%) jQuery
15 13 (1.45%) XSL
16 12 (1.34%) Middleware
16 12 (1.34%) Node.js
17 11 (1.23%) XML Schema
Miscellaneous
1 113 (12.61%) CMDB
2 52 (5.80%) Analytical Skills
3 26 (2.90%) Management Information System
4 21 (2.34%) User Experience
5 19 (2.12%) Data Centre
6 14 (1.56%) Enterprise Software
7 13 (1.45%) Web 2.0
8 12 (1.34%) Blackberry
8 12 (1.34%) Mainframe
9 9 (1.00%) Client/Server
9 9 (1.00%) Virtual Team
10 8 (0.89%) Security Operations Centre
11 7 (0.78%) Data Structures
12 6 (0.67%) Cloud Native
12 6 (0.67%) Wiki
13 5 (0.56%) Computer Science
13 5 (0.56%) Hedge funds
14 4 (0.45%) Learning Management System
14 4 (0.45%) PMI
15 3 (0.33%) iPhone
Operating Systems
1 141 (15.74%) Windows
2 49 (5.47%) Linux
2 49 (5.47%) Windows 7
3 42 (4.69%) Windows Server
4 34 (3.79%) Windows 10
5 31 (3.46%) Unix
6 13 (1.45%) Mac OS X
6 13 (1.45%) Windows Server 2012
7 12 (1.34%) Android
7 12 (1.34%) Windows Server 2008
7 12 (1.34%) Windows XP
8 9 (1.00%) Apple iOS
9 8 (0.89%) Red Hat Enterprise Linux
9 8 (0.89%) Solaris
10 7 (0.78%) AIX
10 7 (0.78%) HPUX
10 7 (0.78%) Ubuntu
11 6 (0.67%) Windows 8
11 6 (0.67%) Windows Server 2003
12 3 (0.33%) Windows Vista
Processes & Methodologies
1 458 (51.12%) ITIL
2 298 (33.26%) ITSM
3 252 (28.13%) Service Management
4 188 (20.98%) Agile Software Development
5 113 (12.61%) Workflow
6 97 (10.83%) Configuration Management
7 66 (7.37%) ITIL V3
8 63 (7.03%) Scrum
9 61 (6.81%) Service Delivery
10 60 (6.70%) SDLC
11 58 (6.47%) DevOps
11 58 (6.47%) Stakeholder Management
12 55 (6.14%) Asset Management
13 52 (5.80%) Incident Management
14 47 (5.25%) Change Management
14 47 (5.25%) PRINCE2
14 47 (5.25%) Project Management
15 45 (5.02%) Continuous Improvement
16 39 (4.35%) Business Analysis
17 38 (4.24%) Problem Management
Programming Languages
1 249 (27.79%) JavaScript
2 62 (6.92%) Java
3 56 (6.25%) PowerShell
4 50 (5.58%) SQL
5 16 (1.79%) Perl
6 14 (1.56%) Python
7 13 (1.45%) C#
8 12 (1.34%) C
9 9 (1.00%) Bash Shell
9 9 (1.00%) PHP
10 7 (0.78%) C++
10 7 (0.78%) T-SQL
11 6 (0.67%) VB.NET
12 3 (0.33%) COBOL
12 3 (0.33%) VB
12 3 (0.33%) VBScript
13 1 (0.11%) PL/SQL
13 1 (0.11%) Shell Script
13 1 (0.11%) VBA
13 1 (0.11%) XPath
Qualifications
1 79 (8.82%) Security Cleared
2 68 (7.59%) SC Cleared
3 48 (5.36%) ITIL Certification
4 33 (3.68%) Degree
5 26 (2.90%) ITIL Foundation Certificate
6 13 (1.45%) Microsoft Certification
7 8 (0.89%) PMP
8 7 (0.78%) DV Cleared
9 6 (0.67%) VMware Certified Professional (VCP)
10 5 (0.56%) BPSS Clearance
10 5 (0.56%) CISSP
10 5 (0.56%) MCP
10 5 (0.56%) MCSE
10 5 (0.56%) PMI Certification
11 4 (0.45%) APMP
11 4 (0.45%) MCITP
12 3 (0.33%) CCNP
12 3 (0.33%) Cisco Certification
13 2 (0.22%) CCNA
13 2 (0.22%) CISM
Quality Assurance & Compliance
1 44 (4.91%) SLA
2 18 (2.01%) QA
3 15 (1.67%) Disclosure Scotland
4 8 (0.89%) Data Quality
5 5 (0.56%) GPG13
5 5 (0.56%) ISO/IEC 27001
5 5 (0.56%) PCI DSS
6 4 (0.45%) GxP
7 3 (0.33%) COBIT
7 3 (0.33%) GAMP
8 2 (0.22%) Cyber Essentials
8 2 (0.22%) Cyber Essentials PLUS
8 2 (0.22%) HMG Security Policy Framework
8 2 (0.22%) PMO
8 2 (0.22%) RMADS
9 1 (0.11%) Sarbanes-Oxley
System Software
1 89 (9.93%) Active Directory
2 14 (1.56%) Docker
2 14 (1.56%) VMware Infrastructure
3 10 (1.12%) BitLocker
4 9 (1.00%) XenDesktop
5 7 (0.78%) Virtual Desktop
5 7 (0.78%) Xen
5 7 (0.78%) XenApp
6 6 (0.67%) vSphere
7 3 (0.33%) Hyper-V
7 3 (0.33%) Microsoft App-V
7 3 (0.33%) Virtual Machines
7 3 (0.33%) VMware Workstation
8 2 (0.22%) RACF
8 2 (0.22%) VMware ESXi
9 1 (0.11%) Gluster
9 1 (0.11%) HDFS
Systems Management
1 36 (4.02%) SCCM
2 16 (1.79%) Puppet
3 15 (1.67%) SCOM
4 10 (1.12%) Tivoli
5 8 (0.89%) Netcool
5 8 (0.89%) WSUS
6 7 (0.78%) IBM BigFix
7 6 (0.67%) Opscode Chef
8 5 (0.56%) Ansible
9 3 (0.33%) AirWatch
9 3 (0.33%) FortiGate
9 3 (0.33%) Tivoli Monitoring
9 3 (0.33%) Unicenter
10 2 (0.22%) Control-M
10 2 (0.22%) Kibana
10 2 (0.22%) Oracle Enterprise Manager
10 2 (0.22%) Pingdom
10 2 (0.22%) Systems Management Server (SMS)
10 2 (0.22%) Tivoli Storage Manager
10 2 (0.22%) vRealize
Vendors
1 79 (8.82%) Microsoft
2 70 (7.81%) Remedy
3 46 (5.13%) HP
4 39 (4.35%) BMC
5 31 (3.46%) Citrix
6 30 (3.35%) VMware
7 27 (3.01%) CA
8 23 (2.57%) SAP
9 21 (2.34%) Cisco
9 21 (2.34%) Snow
10 19 (2.12%) Apple
11 14 (1.56%) IBM
11 14 (1.56%) Oracle
12 13 (1.45%) Splunk
13 12 (1.34%) Twitter
14 10 (1.12%) AppDynamics
14 10 (1.12%) Dell
14 10 (1.12%) F5
14 10 (1.12%) PagerDuty
14 10 (1.12%) Salesforce.com
Bristol, Avon
Claremont Consulting Ltd
Rate: From £450 to £550 per day
Posted: 19 hours ago
London
Lorien Resourcing
Posted: 21 hours ago
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Rate: £250 - £300.00 per day
Posted: 16 hours ago
Cheadle
Robert Walters UK
Rate: £275 - £350 per day
Posted: 21 hours ago
Sunderland, Tyne and Wear
Lorien Resourcing
Rate: £250 - £400 per day
Posted: 3 days ago
Central London / West End
Spencer Rose
Rate: From £400 to £550 per annum
Posted: 18 hours ago
London
Oscar
Rate: £300 - £350 per day
Posted: 3 days ago
London
Lorien Resourcing
Rate: Market Rate
Posted: 3 days ago
London
Lorien Resourcing
Posted: 3 days ago
London
TEKsystems
Rate: £500 - £600 per day
Posted: 15 hours ago
City, London
Red10
Rate: £375 - £400 per day
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Square One Resources
Rate: Unspecified Negoiable
Posted: 6 days ago
City, London
Lorien Resourcing
Posted: 4 days ago
City of London
Interquest - IQ Tech
Rate: £450 - £550 per day
Posted: 5 days ago
City, London
Thebes IT
Posted: 5 days ago
Bristol
CPS Group Limited
Rate: £500 - £600 per day
Posted: 27 days ago