The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 3 months to 30 May 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
UK
3 months to
30 May 2017
Same period 2016 Same period 2015
Rank 231 252 388
Rank change year-on-year +21 +136  
Contract jobs citing ServiceNow 457 516 259
As % of all contract IT jobs advertised in the UK 1.02% 0.96% 0.47%
As % of the Vendors category 2.34% 2.15% 1.05%
Number of daily rates quoted 303 355 157
Median daily rate £500 £475 £425
Median daily rate % change year-on-year +5.26% +11.76%  
90% offered a daily rate of more than £279 £249 £214
10% offered a daily rate of more than £625 £600 £525
UK excluding London median daily rate £425 £375 £388
% change year-on-year +13.33% -3.22%  
Number of hourly rates quoted 5 10 12
Median hourly rate £15.00 £17.50 £13.09
Median hourly rate % change year-on-year -14.28% +33.74%  
90% offered a hourly rate of more than £13.00 £14.00 £8.50
10% offered a hourly rate of more than £28.70 £110.25 £19.55
UK excluding London median hourly rate £15.00 £14.50 £12.50
% change year-on-year +3.44% +16.00%  

ServiceNow is in the vendor products and services category. The following table is for comparison with the above and provides summary statistics for all vendor product and service related skills in contract job vacancies.

Contract Vendor Product & Service Skills
UK
Contract job vacancies with a requirement for skills associated with vendor products and/or services 19538 23979 24661
As % of all contract IT job vacancies advertised in the UK 43.63% 44.68% 44.74%
Number of daily rates quoted 11906 14822 14323
Median daily rate £425 £403 £400
Median daily rate % change year-on-year +5.59% +0.62%  
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £400 £380 £370
% change year-on-year +5.26% +2.70%  
Number of hourly rates quoted 652 791 1124
Median hourly rate £18.00 £20.00 £18.50
Median hourly rate % change year-on-year -10.00% +8.10%  
90% offered a hourly rate of more than £11.25 £10.97 £11.17
10% offered a hourly rate of more than £50.00 £42.50 £40.00
UK excluding London median hourly rate £17.50 £20.00 £18.00
% change year-on-year -12.50% +11.11%  

ServiceNow
Job Vacancy Trend

The job posting trend of jobs advertised citing ServiceNow as a proportion of all contract or permanent IT jobs with a match in the Vendors category.

Job vacancy trend for ServiceNow in the UK

ServiceNow
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow.

Contractor daily rate trend for ServiceNow in the UK

ServiceNow
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ServiceNow over the 3 months to 30 May 2017.

Contractor daily rate histogram for ServiceNow in the UK

ServiceNow
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow.

Contractor hourly rate trend for ServiceNow in the UK

ServiceNow
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ServiceNow over the 3 months to 30 May 2017.

Contractor hourly rate histogram for ServiceNow in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 30 May 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +23 443 £500 +5.26% 51
London +42 317 £500 - 31
South East +35 53 £475 +5.55% 5
City of London +7 30 £513 +2.50% 11
North West -19 23 £425 -10.52% 4
Berkshire +34 20 £450 - 4
Manchester +12 20 £425 +30.76% 2
West Midlands +30 16 £350 -17.64% 2
Tyne and Wear +15 13 £350 +29.50% 2
North East +11 13 £350 +28.20% 2
Surrey +11 11 £550 +193.33% 1
Bracknell +17 10 £125 - 1
Hampshire +6 10 £313 -45.65%
Sunderland - 9 £350 -
Birmingham +15 8 £350 -36.36% 1
Buckinghamshire -7 8 £525 +90.04%
Scotland +30 7 £425 +13.25%
South West +13 7 £550 +69.23% 2
Warwickshire +11 6 £513 +20.58%
Yorkshire +1 6 £450 +9.09%
Milton Keynes - 6 £525 -
Edinburgh +4 5 £413 -8.43%
Newbury +1 5 £400 -
East of England -16 5 £173 -48.12% 2
Staines - 5 £575 -
Newcastle upon Tyne +7 4 £310 +13.55% 2
Bristol +6 4 £550 +100.00%
South Yorkshire +5 4 £463 +270.00%
Wales -1 4 £413 - 1
Sheffield - 4 £463 -

For the 6 months to 30 May 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ServiceNow.

1 440 (47.62%) ITIL
2 334 (36.15%) ITSM
3 273 (29.55%) Service Management
4 209 (22.62%) JavaScript
5 196 (21.21%) HTML
6 186 (20.13%) Finance
7 171 (18.51%) Agile Software Development
8 160 (17.32%) Windows
9 144 (15.58%) Web Services
10 123 (13.31%) CSS
11 115 (12.45%) CMDB
12 110 (11.90%) XML
13 105 (11.36%) Active Directory
13 105 (11.36%) Configuration Management
14 104 (11.26%) Workflow
15 89 (9.63%) PowerShell
16 88 (9.52%) Microsoft
17 80 (8.66%) Banking
18 77 (8.33%) Service Delivery
19 75 (8.12%) SQL
20 72 (7.79%) Java
21 67 (7.25%) Asset Management
22 64 (6.93%) Change Management
22 64 (6.93%) AngularJS
23 61 (6.60%) Analytical Skills
23 61 (6.60%) CMS
23 61 (6.60%) SLA
24 60 (6.49%) Incident Management
25 59 (6.39%) Microsoft Azure
26 57 (6.17%) Security Cleared

ServiceNow
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 61 (6.60%) CMS
2 49 (5.30%) SharePoint
3 30 (3.25%) MS Exchange
4 21 (2.27%) Skype for Business
5 18 (1.95%) Exchange Server 2010
6 14 (1.52%) Exchange Server 2013
7 8 (0.87%) Confluence
8 7 (0.76%) IIS
9 5 (0.54%) Blackberry Enterprise Server
10 3 (0.32%) Apache Spark
10 3 (0.32%) BizTalk Server
10 3 (0.32%) Elasticsearch
10 3 (0.32%) IBM Notes
10 3 (0.32%) Tomcat
11 2 (0.22%) Documentum
11 2 (0.22%) JBoss
11 2 (0.22%) MS Project Server
11 2 (0.22%) SharePoint 2013
11 2 (0.22%) WebSphere
11 2 (0.22%) WebSphere Application Server
Applications
1 42 (4.55%) Microsoft Office
2 24 (2.60%) Microsoft Excel
3 9 (0.97%) Microsoft PowerPoint
4 3 (0.32%) Microsoft Project
4 3 (0.32%) MS Visio
5 2 (0.22%) Spreadsheet
Business Applications
1 19 (2.06%) Remedy ITSM
2 4 (0.43%) SAP Oil and Gas
3 2 (0.22%) thinkFolio
3 2 (0.22%) WebTrends
4 1 (0.11%) assyst
4 1 (0.11%) NetSuite
4 1 (0.11%) Odoo
4 1 (0.11%) Oracle ERP
4 1 (0.11%) Payment Gateway
4 1 (0.11%) RMDS
4 1 (0.11%) SAP HCM
Cloud Services
1 59 (6.39%) Microsoft Azure
2 54 (5.84%) Amazon AWS
3 47 (5.09%) Office 365
4 42 (4.55%) SaaS
5 20 (2.16%) PaaS
6 16 (1.73%) AWS CloudFormation
7 13 (1.41%) IaaS
8 11 (1.19%) SuccessFactors
9 10 (1.08%) GitHub
10 8 (0.87%) Amazon S3
10 8 (0.87%) OneDrive
10 8 (0.87%) Virtual Private Cloud
11 4 (0.43%) Yammer
12 3 (0.32%) OpenShift
13 2 (0.22%) G Suite
13 2 (0.22%) Veeva
14 1 (0.11%) Amazon CloudWatch
14 1 (0.11%) Amazon EC2
14 1 (0.11%) Google Cloud Platform
14 1 (0.11%) HP Helion
Communications & Networking
1 54 (5.84%) LDAP
2 22 (2.38%) SSL
3 18 (1.95%) VPN
4 16 (1.73%) Firewall
5 14 (1.52%) Internet
5 14 (1.52%) SNMP
5 14 (1.52%) TCP/IP
6 12 (1.30%) SAN
7 10 (1.08%) DHCP
7 10 (1.08%) DNS
7 10 (1.08%) Skype
8 9 (0.97%) NAS
8 9 (0.97%) Remote Desktop
9 8 (0.87%) SSH
9 8 (0.87%) Wi-Fi
10 7 (0.76%) BIG-IP
10 7 (0.76%) Intranet
10 7 (0.76%) SMTP
11 6 (0.65%) TACACS
11 6 (0.65%) VoIP
Database & Business Intelligence
1 27 (2.92%) SQL Server
2 8 (0.87%) DB2
3 7 (0.76%) MySQL
4 6 (0.65%) Data Warehouse
4 6 (0.65%) Relational Database
5 5 (0.54%) Big Data
5 5 (0.54%) BusinessObjects
5 5 (0.54%) Hadoop
5 5 (0.54%) SQL Server 2008
6 4 (0.43%) Oracle Reports
6 4 (0.43%) SQL Server 2012
7 2 (0.22%) Apache Cassandra
7 2 (0.22%) Apache Hive
7 2 (0.22%) Business Intelligence Development Studio
7 2 (0.22%) Data Mining
7 2 (0.22%) HBase
7 2 (0.22%) MongoDB
7 2 (0.22%) NoSQL
7 2 (0.22%) Oracle Database
7 2 (0.22%) SQL Server 2014
Development Applications
1 25 (2.71%) JIRA
2 20 (2.16%) Git (software)
3 16 (1.73%) Jenkins
4 13 (1.41%) Selenium
5 6 (0.65%) git-flow
5 6 (0.65%) Maven
6 4 (0.43%) Gradle
6 4 (0.43%) Subversion
6 4 (0.43%) Team Foundation Server
7 3 (0.32%) Ant
7 3 (0.32%) StarTeam
8 2 (0.22%) Bitbucket
8 2 (0.22%) MSBuild
8 2 (0.22%) SQL Server Management Studio (SSMS)
8 2 (0.22%) Visual Studio
8 2 (0.22%) Visual Studio Team System
9 1 (0.11%) Artifactory
9 1 (0.11%) HP UFT
9 1 (0.11%) Sonatype Nexus
9 1 (0.11%) TestDirector
General
1 186 (20.13%) Finance
2 80 (8.66%) Banking
3 22 (2.38%) Telecoms
4 20 (2.16%) Manufacturing
4 20 (2.16%) Retail
5 17 (1.84%) Investment Banking
6 9 (0.97%) Financial Institution
6 9 (0.97%) Pharmaceutical
7 8 (0.87%) Legal
8 7 (0.76%) Law
9 5 (0.54%) Advertising
9 5 (0.54%) Electronics
10 4 (0.43%) Japanese Language
10 4 (0.43%) Marketing
10 4 (0.43%) Publishing
11 3 (0.32%) French Language
12 2 (0.22%) Italian Language
13 1 (0.11%) Billing
13 1 (0.11%) Corporate Banking
13 1 (0.11%) Spanish Language
Job Titles
1 300 (32.47%) Developer
2 258 (27.92%) ServiceNow Developer
3 160 (17.32%) Analyst
4 129 (13.96%) Architect
5 77 (8.33%) Consultant
6 70 (7.58%) Business Analyst
7 52 (5.63%) ServiceNow Consultant
8 51 (5.52%) Service Analyst
9 49 (5.30%) Administrator
10 31 (3.35%) Service Manager
11 26 (2.81%) Project Manager
12 25 (2.71%) Service Desk Analyst
13 24 (2.60%) Support Engineer
14 22 (2.38%) Desktop Support
14 22 (2.38%) Lead Developer
15 20 (2.16%) Lead Architect
16 17 (1.84%) Incident Manager
17 15 (1.62%) Cloud Architect
18 14 (1.52%) IT Analyst
19 13 (1.41%) Delivery Manager
Libraries, Frameworks & Software Standards
1 196 (21.21%) HTML
2 144 (15.58%) Web Services
3 123 (13.31%) CSS
4 110 (11.90%) XML
5 64 (6.93%) AngularJS
6 51 (5.52%) Twitter Bootstrap
7 47 (5.09%) Ajax
8 41 (4.44%) REST
9 37 (4.00%) HTML5
10 34 (3.68%) .NET
11 26 (2.81%) SOAP
12 25 (2.71%) SAML
13 21 (2.27%) JSON
14 17 (1.84%) jQuery
15 16 (1.73%) CSS3
16 13 (1.41%) Middleware
17 11 (1.19%) Node.js
17 11 (1.19%) OAuth
17 11 (1.19%) SailPoint
18 10 (1.08%) XHTML
Miscellaneous
1 115 (12.45%) CMDB
2 61 (6.60%) Analytical Skills
3 34 (3.68%) Data Centre
4 23 (2.49%) Enterprise Software
5 18 (1.95%) Management Information System
6 17 (1.84%) User Experience
7 15 (1.62%) Blackberry
8 14 (1.52%) Greenfield Project
9 13 (1.41%) Mainframe
10 9 (0.97%) Client/Server
10 9 (0.97%) Web 2.0
11 8 (0.87%) Replication
11 8 (0.87%) Security Operations Centre
12 7 (0.76%) Private Cloud
13 6 (0.65%) Life Science
13 6 (0.65%) Wiki
14 5 (0.54%) Clustering
14 5 (0.54%) Computer Science
14 5 (0.54%) Hedge funds
14 5 (0.54%) Virtual Team
Operating Systems
1 160 (17.32%) Windows
2 52 (5.63%) Linux
3 50 (5.41%) Windows Server
4 49 (5.30%) Unix
5 48 (5.19%) Windows 7
6 30 (3.25%) Windows 10
7 27 (2.92%) Windows Server 2012
8 13 (1.41%) Android
8 13 (1.41%) Windows Server 2008
9 10 (1.08%) Mac OS X
10 9 (0.97%) Red Hat Enterprise Linux
10 9 (0.97%) Solaris
11 8 (0.87%) AIX
11 8 (0.87%) Windows XP
12 7 (0.76%) HPUX
13 5 (0.54%) Apple iOS
13 5 (0.54%) Windows 8
14 2 (0.22%) OpenVMS
14 2 (0.22%) Ubuntu
14 2 (0.22%) Windows Server 2003
Processes & Methodologies
1 440 (47.62%) ITIL
2 334 (36.15%) ITSM
3 273 (29.55%) Service Management
4 171 (18.51%) Agile Software Development
5 105 (11.36%) Configuration Management
6 104 (11.26%) Workflow
7 77 (8.33%) Service Delivery
8 67 (7.25%) Asset Management
9 64 (6.93%) Change Management
10 60 (6.49%) Incident Management
11 52 (5.63%) ITIL V3
11 52 (5.63%) Stakeholder Management
12 50 (5.41%) DevOps
13 49 (5.30%) Scrum
14 48 (5.19%) SDLC
15 47 (5.09%) Problem Management
16 46 (4.98%) Release Management
17 40 (4.33%) Business Analysis
18 38 (4.11%) Project Management
18 38 (4.11%) User Acceptance Testing
Programming Languages
1 209 (22.62%) JavaScript
2 89 (9.63%) PowerShell
3 75 (8.12%) SQL
4 72 (7.79%) Java
5 28 (3.03%) Perl
6 20 (2.16%) Python
7 17 (1.84%) C
8 14 (1.52%) PHP
9 11 (1.19%) C#
10 8 (0.87%) C++
10 8 (0.87%) Ruby
11 6 (0.65%) Bash Shell
12 4 (0.43%) COBOL
12 4 (0.43%) PL/SQL
12 4 (0.43%) VB.NET
13 3 (0.32%) T-SQL
13 3 (0.32%) VBScript
14 2 (0.22%) VBA
15 1 (0.11%) Shell Script
15 1 (0.11%) VB
Qualifications
1 57 (6.17%) Security Cleared
2 49 (5.30%) SC Cleared
3 45 (4.87%) ITIL Certification
4 29 (3.14%) Degree
5 26 (2.81%) Microsoft Certification
6 15 (1.62%) ITIL Foundation Certificate
7 11 (1.19%) Master's Degree
8 10 (1.08%) MCP
8 10 (1.08%) MCSE
9 8 (0.87%) BPSS Clearance
10 7 (0.76%) DV Cleared
10 7 (0.76%) VMware Certified Professional (VCP)
11 5 (0.54%) Computer Science Degree
11 5 (0.54%) PRINCE2 Practitioner
12 3 (0.32%) ISEB
12 3 (0.32%) MCDST
13 2 (0.22%) CCNA
13 2 (0.22%) CCNP
13 2 (0.22%) Cisco Certification
13 2 (0.22%) PMP
Quality Assurance & Compliance
1 61 (6.60%) SLA
2 15 (1.62%) QA
3 12 (1.30%) Disclosure Scotland
4 5 (0.54%) Data Quality
5 4 (0.43%) GPG13
5 4 (0.43%) ISO/IEC 27001
5 4 (0.43%) ISO/IEC 27002
5 4 (0.43%) PCI DSS
6 3 (0.32%) GAMP
6 3 (0.32%) GxP
7 2 (0.22%) COBIT
7 2 (0.22%) ISO 9001
7 2 (0.22%) PMO
8 1 (0.11%) Sarbanes-Oxley
System Software
1 105 (11.36%) Active Directory
2 19 (2.06%) VMware Infrastructure
3 12 (1.30%) Docker
4 10 (1.08%) XenDesktop
5 8 (0.87%) Hyper-V
6 7 (0.76%) Virtual Desktop
6 7 (0.76%) VMware Workstation
6 7 (0.76%) vSphere
7 5 (0.54%) BitLocker
8 3 (0.32%) Microsoft App-V
8 3 (0.32%) Virtual Machines
9 2 (0.22%) HDFS
9 2 (0.22%) RACF
9 2 (0.22%) VMware ESXi
9 2 (0.22%) Xen
9 2 (0.22%) XenApp
10 1 (0.11%) Gluster
10 1 (0.11%) Time Sharing Option
10 1 (0.11%) VMware Server
Systems Management
1 43 (4.65%) SCCM
2 17 (1.84%) Puppet
2 17 (1.84%) SCOM
3 14 (1.52%) Ansible
3 14 (1.52%) Opscode Chef
4 9 (0.97%) vCenter Server
5 8 (0.87%) IBM BigFix
6 7 (0.76%) Netcool
7 5 (0.54%) Tivoli
8 4 (0.43%) Cisco IPCC
8 4 (0.43%) Unicenter
8 4 (0.43%) WSUS
9 3 (0.32%) BMC PATROL
9 3 (0.32%) FortiGate
10 2 (0.22%) Hadoop YARN
10 2 (0.22%) HP Quality Center
10 2 (0.22%) Kibana
10 2 (0.22%) McAfee ePO
10 2 (0.22%) Oozie
10 2 (0.22%) Pingdom
Vendors
1 88 (9.52%) Microsoft
2 50 (5.41%) Remedy
3 48 (5.19%) VMware
4 39 (4.22%) Citrix
5 35 (3.79%) HP
6 30 (3.25%) Cisco
7 28 (3.03%) BMC
7 28 (3.03%) Oracle
8 27 (2.92%) CA
9 21 (2.27%) SAP
10 16 (1.73%) Snow
11 15 (1.62%) CyberArk
11 15 (1.62%) F5
11 15 (1.62%) IBM
11 15 (1.62%) PagerDuty
11 15 (1.62%) Splunk
12 12 (1.30%) Palo Alto
13 11 (1.19%) Apple
13 11 (1.19%) Salesforce.com
13 11 (1.19%) Twitter
City, London
Lorien Resourcing
Rate: £140 - £180 per day
Posted: 1 hour ago
London
Red10
Rate: £400 - £425 per day
Posted: 1 hour ago
England
Project People
Posted: 12 hours ago
London
Careerwise
Posted: 12 hours ago
Central London / West End
Lorien Resourcing
Posted: 45 minutes ago
UK
Gibbs S3
Rate: £450 - £500 per day
Posted: 4 days ago
City, London
Parallel Consulting
Rate: £350 - £400 per day
Posted: 23 hours ago
London
Refreshing Recruitment
Rate: £375 - £380 per day
Posted: 4 days ago
Berkshire
Careerwise UK Limited
Rate: £550 - £600 per day
Posted: 6 days ago
London
Refreshing Recruitment
Rate: £380 per day
Posted: 5 days ago
Chesterfield, Derbyshire
AMS contingency
Rate: Negotiable
Posted: 6 days ago
City, London
Red10
Rate: £400 - £425 per day
Posted: 3 days ago
City, London
Parallel Consulting
Rate: £350 - £400 per day
Posted: 6 days ago
Manchester, Lancashire
Experis Ltd
Posted: 4 days ago
London
ECS
Rate: Day rate - contract
Posted: 12 hours ago
North West
Gibbs HWS
Rate: £0 - £450 per day
Posted: 15 days ago
London
Gibbs S3
Rate: £0 - £450 per day
Posted: 15 days ago
Channel Isles
Redrock Consulting Ltd
Rate: £300 - £475 per day
Posted: 4 days ago
City, London
Harvey Nash plc
Rate: £300 - £350 per day + none
Posted: 5 days ago
City, London
ComputAppoint
Rate: £375 - £445 per day
Posted: 4 days ago