Period
to 20 October 2017

The following table provides summary statistics for contract job vacancies with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 20 October 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
UK
6 months to
20 Oct 2017
Same period 2016 Same period 2015
Rank 35 23 25
Rank change year-on-year -12 +2 0
Contract jobs citing ITIL 5386 7380 7538
As % of all contract IT jobs advertised in the UK 5.42% 6.94% 6.60%
As % of the Processes & Methodologies category 6.42% 8.28% 8.10%
Number of daily rates quoted 3498 4688 4415
UK median daily rate £388 £375 £375
Median daily rate % change year-on-year +3.33% - +3.09%
10th Percentile £150 £185 £175
90th Percentile £575 £550 £538
UK excluding London median daily rate £360 £350 £361
% change year-on-year +2.86% -3.05% +3.14%
Number of hourly rates quoted 349 445 555
UK median hourly rate £16.00 £16.50 £16.50
Median hourly rate % change year-on-year -3.03% - +10.00%
10th Percentile £10.89 £10.92 £10.50
90th Percentile £37.55 £38.25 £36.60
UK excluding London median hourly rate £15.50 £17.06 £16.50
% change year-on-year -9.14% +3.39% +4.63%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 83959 89134 93113
As % of all contract IT jobs advertised in the UK 84.52% 83.87% 81.53%
Number of daily rates quoted 55760 58941 60340
UK median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £281 £263 £263
90th Percentile £625 £600 £600
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26% +2.70%
Number of hourly rates quoted 1973 2334 2702
UK median hourly rate £25.00 £23.75 £22.00
Median hourly rate % change year-on-year +5.26% +7.95% +12.82%
10th Percentile £11.60 £11.43 £11.39
90th Percentile £50.00 £48.75 £47.83
UK excluding London median hourly rate £25.00 £24.50 £22.50
% change year-on-year +2.04% +8.89% +12.50%

ITIL
Job Vacancy Trend

Job postings citing ITIL as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL in the UK

ITIL
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL.

Contractor daily rate trend for ITIL in the UK

ITIL
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ITIL over the 6 months to 20 October 2017.

Contractor daily rate histogram for ITIL in the UK

ITIL
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL.

Contractor hourly rate trend for ITIL in the UK

ITIL
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ITIL over the 6 months to 20 October 2017.

Contractor hourly rate histogram for ITIL in the UK

ITIL
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the UK over the 6 months to 20 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -13 4964 £396 +5.60% 488
UK excluding London -7 3419 £360 +2.86% 360
London -21 1880 £425 - 158
South East -4 1213 £385 +4.05% 97
North of England -17 703 £350 +2.94% 101
Midlands +3 546 £325 -7.14% 60
North West -5 373 £386 -1.59% 51
East of England -8 341 £350 - 42
South West -11 282 £400 +23.08% 30
West Midlands -4 274 £350 +6.06% 40
East Midlands +7 268 £323 -14.00% 20
Scotland -20 226 £350 +6.06% 16
Yorkshire -14 191 £340 -2.86% 32
North East -6 141 £325 +1.56% 18
Wales +2 105 £280 -17.04% 14
Northern Ireland -56 17 £390 +74.50% 1
Channel Islands 0 1 £500 -

For the 6 months to 20 October 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ITIL.

1 1599 (29.69%) Windows
2 1449 (26.90%) Service Management
3 1262 (23.43%) Microsoft
4 1102 (20.46%) Active Directory
5 908 (16.86%) Finance
6 808 (15.00%) Project Management
7 774 (14.37%) Service Delivery
8 764 (14.18%) Security Cleared
9 712 (13.22%) ITIL V3
10 679 (12.61%) PRINCE2
11 675 (12.53%) ITSM
12 648 (12.03%) Agile Software Development
13 647 (12.01%) Change Management
14 632 (11.73%) Microsoft Office
15 611 (11.34%) ITIL Certification
16 560 (10.40%) Cisco
17 551 (10.23%) VMware
18 546 (10.14%) Windows Server
19 541 (10.04%) SC Cleared
20 533 (9.90%) SLA
21 511 (9.49%) Analytical Skills
22 498 (9.25%) Degree
23 496 (9.21%) SQL
24 491 (9.12%) Linux
25 481 (8.93%) Stakeholder Management
26 464 (8.61%) Office 365
27 433 (8.04%) Windows 7
27 433 (8.04%) Firewall
28 430 (7.98%) Incident Management
29 404 (7.50%) ServiceNow

ITIL
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 280 (5.20%) MS Exchange
2 219 (4.07%) SharePoint
3 161 (2.99%) IIS
4 134 (2.49%) Skype for Business
5 118 (2.19%) Exchange Server 2010
6 105 (1.95%) Apache
7 87 (1.62%) Tomcat
8 72 (1.34%) WebLogic
9 71 (1.32%) JBoss
10 59 (1.10%) WebSphere
11 52 (0.97%) Blackberry Enterprise Server
12 49 (0.91%) CMS
13 47 (0.87%) Exchange Server 2013
14 46 (0.85%) Confluence
15 45 (0.84%) SharePoint 2013
16 42 (0.78%) Exchange Server 2007
17 39 (0.72%) BizTalk Server
18 37 (0.69%) iPlanet
19 35 (0.65%) Oracle Application Server
20 24 (0.45%) SharePoint 2010
Applications
1 632 (11.73%) Microsoft Office
2 199 (3.69%) Microsoft Excel
3 128 (2.38%) Microsoft PowerPoint
4 112 (2.08%) MS Visio
5 101 (1.88%) Microsoft Project
6 8 (0.15%) Spreadsheet
7 6 (0.11%) InfoPath
8 5 (0.093%) AutoCAD
9 3 (0.056%) Stata
10 1 (0.019%) S-PLUS
Business Applications
1 106 (1.97%) Remedy ITSM
2 31 (0.58%) Dynamics CRM
3 26 (0.48%) Oracle EBS
4 17 (0.32%) Oracle EBS R12
5 16 (0.30%) Maximo
6 13 (0.24%) Oracle Procure-to-Pay
6 13 (0.24%) SAP GRC
7 12 (0.22%) Oracle Applications
8 11 (0.20%) Oracle Retail
8 11 (0.20%) SAP MM
8 11 (0.20%) SAP Oil and Gas
9 9 (0.17%) SAP FSCM
10 8 (0.15%) Oracle Financials
10 8 (0.15%) Unit4 Business World
11 6 (0.11%) Oracle Payables
12 5 (0.093%) Dynamics GP
12 5 (0.093%) Dynamics NAV
12 5 (0.093%) SAP ERP
13 4 (0.074%) Oracle HRMS
13 4 (0.074%) RMDS
Cloud Services
1 464 (8.61%) Office 365
2 218 (4.05%) Microsoft Azure
3 175 (3.25%) Amazon AWS
4 95 (1.76%) SaaS
5 56 (1.04%) PaaS
6 42 (0.78%) IaaS
7 36 (0.67%) Cloud Computing
8 32 (0.59%) Azure Active Directory
9 18 (0.33%) GitHub
10 16 (0.30%) OneDrive
11 15 (0.28%) Yammer
12 9 (0.17%) Dynamics 365
13 7 (0.13%) G Suite
13 7 (0.13%) Google Cloud Platform
13 7 (0.13%) Mimecast
14 5 (0.093%) Slack
15 4 (0.074%) Amazon S3
15 4 (0.074%) AWS CloudFormation
15 4 (0.074%) BPaaS
15 4 (0.074%) npm
Communications & Networking
1 433 (8.04%) Firewall
2 342 (6.35%) DNS
3 330 (6.13%) WAN
4 313 (5.81%) LAN
5 268 (4.98%) TCP/IP
6 236 (4.38%) DHCP
7 192 (3.56%) SAN
8 182 (3.38%) VPN
9 127 (2.36%) Wireless
10 122 (2.27%) Internet
11 118 (2.19%) Network Security
12 95 (1.76%) VoIP
13 90 (1.67%) LDAP
14 82 (1.52%) Skype
15 74 (1.37%) VLAN
16 67 (1.24%) Cisco ASA
16 67 (1.24%) Remote Desktop
17 65 (1.21%) Unified Communications
18 64 (1.19%) SSL
19 63 (1.17%) NAS
Database & Business Intelligence
1 315 (5.85%) SQL Server
2 74 (1.37%) Relational Database
3 70 (1.30%) Oracle Database
4 59 (1.10%) SQL Server Integration Services
5 54 (1.00%) Data Warehouse
6 43 (0.80%) SQL Server 2008
7 42 (0.78%) SQL Server 2012
8 39 (0.72%) Hadoop
9 36 (0.67%) RDBMS
9 36 (0.67%) SQL Server Reporting Services
10 34 (0.63%) DB2
11 33 (0.61%) Big Data
12 31 (0.58%) MySQL
13 30 (0.56%) SQL Server 2014
14 27 (0.50%) MongoDB
14 27 (0.50%) Oracle Reports
15 25 (0.46%) SQL Server 2016
16 21 (0.39%) SQL Server Analysis Services
17 19 (0.35%) Pentaho
18 18 (0.33%) SQL Server 2005
Development Applications
1 107 (1.99%) JIRA
2 56 (1.04%) Git (software)
3 41 (0.76%) Jenkins
4 29 (0.54%) Visual Studio
5 25 (0.46%) Team Foundation Server
6 24 (0.45%) SoapUI
7 23 (0.43%) Maven
8 22 (0.41%) TeamCity
9 20 (0.37%) JMeter
9 20 (0.37%) Subversion
10 18 (0.33%) Bitbucket
10 18 (0.33%) Selenium
11 13 (0.24%) HP UFT
11 13 (0.24%) MSI
11 13 (0.24%) Toad
11 13 (0.24%) Visual Studio Team System
12 12 (0.22%) Oracle Forms
13 11 (0.20%) Octopus Deploy
14 10 (0.19%) MSBuild
15 9 (0.17%) Rational DOORS
General
1 908 (16.86%) Finance
2 314 (5.83%) Telecoms
3 285 (5.29%) Banking
4 198 (3.68%) Retail
5 93 (1.73%) Investment Banking
6 88 (1.63%) Legal
7 78 (1.45%) Manufacturing
8 65 (1.21%) Law
9 50 (0.93%) Marketing
10 49 (0.91%) Automotive
11 40 (0.74%) Publishing
12 39 (0.72%) Pharmaceutical
13 37 (0.69%) Billing
14 36 (0.67%) Advertising
15 35 (0.65%) Front Office
16 31 (0.58%) Electronics
17 30 (0.56%) Back Office
18 27 (0.50%) Financial Institution
19 24 (0.45%) Retail Banking
20 21 (0.39%) Local Government
Job Titles
1 1197 (22.22%) Analyst
2 517 (9.60%) Service Manager
3 413 (7.67%) Service Analyst
4 390 (7.24%) Architect
5 330 (6.13%) Project Manager
6 319 (5.92%) Service Desk Analyst
7 304 (5.64%) Support Engineer
8 276 (5.12%) Support Analyst
9 213 (3.95%) Consultant
10 209 (3.88%) Desktop Support
11 190 (3.53%) Delivery Manager
12 189 (3.51%) Business Analyst
13 188 (3.49%) Developer
14 180 (3.34%) IT Manager
15 179 (3.32%) 2nd Line Support
16 178 (3.30%) Administrator
17 161 (2.99%) Network Engineer
18 158 (2.93%) ITIL Manager
19 149 (2.77%) Services Delivery Manager
20 147 (2.73%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 199 (3.69%) Web Services
2 140 (2.60%) XML
3 121 (2.25%) HTML
4 117 (2.17%) .NET
5 81 (1.50%) SOAP
6 79 (1.47%) CSS
7 76 (1.41%) REST
8 69 (1.28%) Middleware
9 63 (1.17%) J2EE
10 40 (0.74%) AngularJS
11 38 (0.71%) XSLT
12 29 (0.54%) Ajax
12 29 (0.54%) JSON
13 27 (0.50%) ASP.NET
14 25 (0.46%) IBM Integration Bus
15 24 (0.45%) RESTful
16 23 (0.43%) Twitter Bootstrap
17 21 (0.39%) .NET Framework
18 19 (0.35%) HTML5
19 18 (0.33%) jQuery
Miscellaneous
1 511 (9.49%) Analytical Skills
2 385 (7.15%) Management Information System
3 333 (6.18%) Data Centre
4 169 (3.14%) CMDB
5 133 (2.47%) Computer Science
6 127 (2.36%) Blackberry
7 109 (2.02%) Clustering
8 91 (1.69%) Replication
9 86 (1.60%) NHS
10 63 (1.17%) Virtual Team
11 61 (1.13%) User Experience
12 56 (1.04%) Video Conferencing
13 54 (1.00%) Driving Licence
14 51 (0.95%) iPhone
15 49 (0.91%) Public Cloud
16 48 (0.89%) iPad
16 48 (0.89%) PMI
17 46 (0.85%) Enterprise Software
18 45 (0.84%) PKI
19 34 (0.63%) Client/Server
Operating Systems
1 1599 (29.69%) Windows
2 546 (10.14%) Windows Server
3 491 (9.12%) Linux
4 433 (8.04%) Windows 7
5 341 (6.33%) Unix
6 253 (4.70%) Windows 10
7 234 (4.34%) Windows Server 2008
8 233 (4.33%) Windows Server 2012
9 107 (1.99%) Solaris
10 100 (1.86%) AIX
11 96 (1.78%) Windows Server 2003
12 83 (1.54%) Red Hat Enterprise Linux
13 80 (1.49%) Windows XP
14 70 (1.30%) Windows 8
15 67 (1.24%) Android
16 65 (1.21%) Apple iOS
17 49 (0.91%) SUSE
18 41 (0.76%) HPUX
19 37 (0.69%) Mac OS X
20 32 (0.59%) CentOS
Processes & Methodologies
1 1449 (26.90%) Service Management
2 808 (15.00%) Project Management
3 774 (14.37%) Service Delivery
4 712 (13.22%) ITIL V3
5 679 (12.61%) PRINCE2
6 675 (12.53%) ITSM
7 648 (12.03%) Agile Software Development
8 647 (12.01%) Change Management
9 481 (8.93%) Stakeholder Management
10 430 (7.98%) Incident Management
11 380 (7.06%) Problem Management
12 327 (6.07%) Service Design
13 322 (5.98%) Migration
14 260 (4.83%) Configuration Management
15 247 (4.59%) Release Management
16 219 (4.07%) Continuous Improvement
17 203 (3.77%) Asset Management
18 187 (3.47%) SDLC
19 183 (3.40%) TOGAF
20 182 (3.38%) Scrum
Programming Languages
1 496 (9.21%) SQL
2 276 (5.12%) PowerShell
3 180 (3.34%) Java
4 151 (2.80%) Python
5 144 (2.67%) JavaScript
6 130 (2.41%) Perl
7 111 (2.06%) Shell Script
8 74 (1.37%) C
9 63 (1.17%) Bash Shell
10 61 (1.13%) Korn
11 57 (1.06%) T-SQL
12 50 (0.93%) C#
13 47 (0.87%) C++
14 46 (0.85%) VBScript
15 43 (0.80%) VB
16 37 (0.69%) Ruby
17 36 (0.67%) PL/SQL
18 31 (0.58%) PHP
19 26 (0.48%) VBA
20 22 (0.41%) C-shell
Qualifications
1 764 (14.18%) Security Cleared
2 611 (11.34%) ITIL Certification
3 541 (10.04%) SC Cleared
4 498 (9.25%) Degree
5 400 (7.43%) Microsoft Certification
6 285 (5.29%) Cisco Certification
7 224 (4.16%) MCSE
8 187 (3.47%) DV Cleared
9 165 (3.06%) ITIL Foundation Certificate
10 151 (2.80%) CCNP
11 149 (2.77%) CCNA
12 145 (2.69%) CISSP
13 116 (2.15%) PMI Certification
14 104 (1.93%) PMP
15 102 (1.89%) MCP
16 98 (1.82%) MCSA
17 96 (1.78%) PRINCE2 Certification
18 86 (1.60%) ISEB
19 78 (1.45%) BPSS Clearance
20 71 (1.32%) CISM
Quality Assurance & Compliance
1 533 (9.90%) SLA
2 171 (3.17%) QA
3 152 (2.82%) ISO/IEC 27001
4 119 (2.21%) COBIT
5 85 (1.58%) PMO
6 78 (1.45%) ISO/IEC 20000
7 63 (1.17%) PCI DSS
8 58 (1.08%) Disclosure Scotland
9 46 (0.85%) Sarbanes-Oxley
10 39 (0.72%) ISO 9001
11 32 (0.59%) GDPR
12 28 (0.52%) Data Quality
13 26 (0.48%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 17 (0.32%) HL7
15 12 (0.22%) ISO/IEC 19770
16 10 (0.19%) Cyber Essentials
16 10 (0.19%) ISO 22301
17 6 (0.11%) GxP
18 5 (0.093%) HMG Infosec
19 4 (0.074%) COSO
System Software
1 1102 (20.46%) Active Directory
2 300 (5.57%) VMware Infrastructure
3 160 (2.97%) Hyper-V
4 88 (1.63%) vSphere
5 81 (1.50%) XenApp
6 62 (1.15%) VMware ESXi
7 53 (0.98%) Microsoft App-V
8 52 (0.97%) Docker
9 35 (0.65%) Virtual Desktop
10 31 (0.58%) Virtual Machines
11 28 (0.52%) Terminal Services
11 28 (0.52%) XenDesktop
12 23 (0.43%) Oracle RAC
13 22 (0.41%) Samba
14 21 (0.39%) Firmware
15 19 (0.35%) BitLocker
15 19 (0.35%) Veritas Volume Manager
16 18 (0.33%) KVM
17 14 (0.26%) Virtual Servers
17 14 (0.26%) XenServer
Systems Management
1 346 (6.42%) SCCM
2 145 (2.69%) SCOM
3 68 (1.26%) NetBackup
4 65 (1.21%) Puppet
5 62 (1.15%) Ansible
6 44 (0.82%) Opscode Chef
6 44 (0.82%) WSUS
7 40 (0.74%) FortiGate
8 37 (0.69%) Tivoli Storage Manager
9 36 (0.67%) Nagios
10 34 (0.63%) AirWatch
10 34 (0.63%) HP Quality Center
11 32 (0.59%) Backup Exec
11 32 (0.59%) Netcool
11 32 (0.59%) Systems Management Server (SMS)
12 31 (0.58%) HP Data Protector
13 28 (0.52%) ITRS Geneos
14 26 (0.48%) Data Guard
15 25 (0.46%) DameWare
16 24 (0.45%) vCenter Server
Vendors
1 1262 (23.43%) Microsoft
2 560 (10.40%) Cisco
3 551 (10.23%) VMware
4 404 (7.50%) ServiceNow
5 366 (6.80%) Citrix
6 345 (6.41%) Oracle
7 325 (6.03%) HP
8 209 (3.88%) SAP
9 173 (3.21%) Remedy
10 159 (2.95%) IBM
11 123 (2.28%) F5
11 123 (2.28%) Red Hat
12 113 (2.10%) CheckPoint
13 106 (1.97%) BMC
14 103 (1.91%) Juniper
15 88 (1.63%) EMC
16 84 (1.56%) NetApp
17 82 (1.52%) Apple
18 79 (1.47%) SolarWinds
19 73 (1.36%) Splunk