Period
to 19 August 2017

The following table provides summary statistics for contract job vacancies with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 19 August 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
UK
6 months to
19 Aug 2017
Same period 2016 Same period 2015
Rank 35 23 24
Rank change year-on-year -12 +1 +1
Contract jobs citing ITIL 5281 7511 7600
As % of all contract IT jobs advertised in the UK 5.48% 6.92% 6.75%
As % of the Processes & Methodologies category 6.49% 8.29% 8.35%
Number of daily rates quoted 3332 4743 4364
UK median daily rate £400 £375 £361
Median daily rate % change year-on-year +6.67% +3.88% +0.98%
10th Percentile £162 £200 £173
90th Percentile £575 £550 £525
UK excluding London median daily rate £375 £350 £350
% change year-on-year +7.14% - +3.70%
Number of hourly rates quoted 360 431 589
UK median hourly rate £16.00 £17.50 £16.00
Median hourly rate % change year-on-year -8.57% +9.38% +1.39%
10th Percentile £10.50 £11.25 £10.50
90th Percentile £36.10 £38.75 £37.50
UK excluding London median hourly rate £16.00 £18.50 £16.00
% change year-on-year -13.51% +15.63% -

ITIL is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process and methodology skills.

Contract Process & Methodology Skills
UK
Contract job vacancies with a requirement for process and methodology skills 81339 90588 91039
As % of all contract IT job vacancies advertised in the UK 84.37% 83.49% 80.80%
Number of daily rates quoted 53388 59835 58068
UK median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -
10th Percentile £281 £263 £260
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.67% +3.45%
Number of hourly rates quoted 2013 2205 2601
UK median hourly rate £25.00 £25.00 £22.00
Median hourly rate % change year-on-year - +13.64% +8.92%
10th Percentile £11.72 £11.50 £11.25
90th Percentile £50.25 £48.38 £47.83
UK excluding London median hourly rate £25.00 £25.00 £22.50
% change year-on-year - +11.11% +7.14%

ITIL
Job Vacancy Trend

Job postings citing ITIL as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL in the UK

ITIL
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL.

Contractor daily rate trend for ITIL in the UK

ITIL
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ITIL over the 6 months to 19 August 2017.

Contractor daily rate histogram for ITIL in the UK

ITIL
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL.

Contractor hourly rate trend for ITIL in the UK

ITIL
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ITIL over the 6 months to 19 August 2017.

Contractor hourly rate histogram for ITIL in the UK

ITIL
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the UK over the 6 months to 19 August 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 4872 £400 +6.67% 643
UK excluding London -8 3331 £375 +7.14% 524
London -22 1864 £425 - 170
South East -3 1235 £400 +6.67% 137
North of England -18 674 £350 +9.38% 163
Midlands +1 515 £343 -4.60% 75
North West -3 332 £360 -4.00% 86
East of England -10 305 £350 - 51
West Midlands 0 282 £350 - 56
South West -10 277 £400 +14.29% 44
East Midlands +1 229 £325 -9.72% 19
Scotland -13 200 £375 +7.14% 39
Yorkshire -20 180 £350 - 65
North East -5 163 £330 +15.79% 12
Wales +16 128 £280 -20.00% 15
Northern Ireland -56 14 £313 +14.78%

For the 6 months to 19 August 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ITIL.

1 1474 (27.91%) Windows
2 1456 (27.57%) Service Management
3 1202 (22.76%) Microsoft
4 965 (18.27%) Active Directory
5 950 (17.99%) Finance
6 869 (16.46%) Security Cleared
7 820 (15.53%) Project Management
8 761 (14.41%) Service Delivery
9 714 (13.52%) ITIL V3
10 706 (13.37%) ITSM
11 684 (12.95%) PRINCE2
12 654 (12.38%) Agile Software Development
13 631 (11.95%) Change Management
14 628 (11.89%) SC Cleared
15 619 (11.72%) Cisco
16 602 (11.40%) ITIL Certification
17 586 (11.10%) Microsoft Office
18 554 (10.49%) Degree
19 547 (10.36%) VMware
20 533 (10.09%) SLA
21 525 (9.94%) Analytical Skills
22 494 (9.35%) Linux
23 487 (9.22%) SQL
24 481 (9.11%) Firewall
24 481 (9.11%) Stakeholder Management
25 477 (9.03%) Windows Server
26 406 (7.69%) ServiceNow
27 405 (7.67%) Incident Management
28 400 (7.57%) Windows 7
29 386 (7.31%) HP

ITIL
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 240 (4.54%) MS Exchange
2 223 (4.22%) SharePoint
3 150 (2.84%) IIS
4 105 (1.99%) Exchange Server 2010
5 97 (1.84%) Apache
6 96 (1.82%) Skype for Business
7 71 (1.34%) Tomcat
8 67 (1.27%) CMS
9 65 (1.23%) JBoss
10 63 (1.19%) WebLogic
11 62 (1.17%) WebSphere
12 50 (0.95%) BizTalk Server
12 50 (0.95%) SharePoint 2013
13 48 (0.91%) Exchange Server 2013
14 43 (0.81%) Confluence
15 42 (0.80%) Blackberry Enterprise Server
16 33 (0.62%) iPlanet
17 31 (0.59%) Oracle Application Server
18 26 (0.49%) Documentum
19 23 (0.44%) Exchange Server 2007
Applications
1 586 (11.10%) Microsoft Office
2 223 (4.22%) Microsoft Excel
3 131 (2.48%) MS Visio
4 118 (2.23%) Microsoft PowerPoint
5 113 (2.14%) Microsoft Project
6 9 (0.17%) Spreadsheet
7 5 (0.095%) InfoPath
8 4 (0.076%) AutoCAD
9 3 (0.057%) Adobe Captivate
9 3 (0.057%) Adobe Creative Suite
9 3 (0.057%) Photoshop
9 3 (0.057%) S-PLUS
9 3 (0.057%) Stata
10 1 (0.019%) Adobe Illustrator
Business Applications
1 113 (2.14%) Remedy ITSM
2 36 (0.68%) Oracle EBS
3 30 (0.57%) Dynamics CRM
4 27 (0.51%) Oracle EBS R12
5 18 (0.34%) Maximo
6 17 (0.32%) SAP Oil and Gas
7 13 (0.25%) SAP GRC
8 12 (0.23%) Oracle Procure-to-Pay
9 10 (0.19%) Oracle Retail
9 10 (0.19%) Unit4 Business World
10 9 (0.17%) Oracle Applications
11 6 (0.11%) Oracle Payables
11 6 (0.11%) SAP MM
12 5 (0.095%) Dynamics AX
12 5 (0.095%) Oracle ERP
12 5 (0.095%) Oracle Financials
12 5 (0.095%) Oracle Receivables
12 5 (0.095%) SAP ERP
13 4 (0.076%) Cognos TM1
13 4 (0.076%) Northgate Housing
Cloud Services
1 364 (6.89%) Office 365
2 190 (3.60%) Microsoft Azure
3 150 (2.84%) Amazon AWS
4 95 (1.80%) SaaS
5 58 (1.10%) PaaS
6 56 (1.06%) IaaS
7 33 (0.62%) Cloud Computing
8 22 (0.42%) OneDrive
9 21 (0.40%) Azure Active Directory
10 18 (0.34%) GitHub
11 14 (0.27%) Yammer
12 7 (0.13%) G Suite
13 6 (0.11%) Dynamics 365
13 6 (0.11%) Mimecast
14 5 (0.095%) AWS CloudFormation
15 4 (0.076%) Boomi
15 4 (0.076%) BPaaS
15 4 (0.076%) Google Cloud Platform
16 3 (0.057%) Amazon S3
16 3 (0.057%) SuccessFactors
Communications & Networking
1 481 (9.11%) Firewall
2 342 (6.48%) WAN
3 316 (5.98%) LAN
4 299 (5.66%) DNS
5 241 (4.56%) TCP/IP
6 203 (3.84%) DHCP
7 180 (3.41%) SAN
8 166 (3.14%) VPN
9 153 (2.90%) Wireless
10 147 (2.78%) Internet
11 105 (1.99%) Network Security
12 90 (1.70%) Cisco ASA
13 89 (1.69%) VoIP
14 88 (1.67%) Cisco Nexus
15 78 (1.48%) LDAP
16 72 (1.36%) VLAN
17 69 (1.31%) Wi-Fi
18 65 (1.23%) SSL
19 63 (1.19%) Remote Desktop
19 63 (1.19%) Skype
Database & Business Intelligence
1 327 (6.19%) SQL Server
2 77 (1.46%) Oracle Database
3 67 (1.27%) SQL Server 2012
4 64 (1.21%) Relational Database
5 59 (1.12%) SQL Server Integration Services
6 57 (1.08%) Data Warehouse
7 46 (0.87%) SQL Server 2008
8 41 (0.78%) MongoDB
8 41 (0.78%) RDBMS
9 40 (0.76%) SQL Server Reporting Services
10 39 (0.74%) Hadoop
11 38 (0.72%) Oracle Reports
12 36 (0.68%) Big Data
12 36 (0.68%) SQL Server 2014
13 35 (0.66%) DB2
14 31 (0.59%) SQL Server Analysis Services
15 29 (0.55%) MySQL
16 28 (0.53%) Sybase ASE
17 27 (0.51%) SQL Server 2016
18 26 (0.49%) SAP HANA
Development Applications
1 93 (1.76%) JIRA
2 57 (1.08%) Git (software)
3 37 (0.70%) Jenkins
3 37 (0.70%) Visual Studio
4 27 (0.51%) Team Foundation Server
5 26 (0.49%) MSI
6 22 (0.42%) Bitbucket
6 22 (0.42%) TeamCity
7 18 (0.34%) SoapUI
8 17 (0.32%) Toad
9 12 (0.23%) Maven
10 11 (0.21%) Octopus Deploy
10 11 (0.21%) Selenium
11 10 (0.19%) Oracle Forms
12 9 (0.17%) JMeter
13 8 (0.15%) Atlassian Bamboo
13 8 (0.15%) Sonatype Nexus
14 7 (0.13%) Hudson
14 7 (0.13%) Oracle APEX
14 7 (0.13%) Visual Studio Team System
General
1 950 (17.99%) Finance
2 337 (6.38%) Telecoms
3 268 (5.07%) Banking
4 179 (3.39%) Retail
5 101 (1.91%) Manufacturing
6 98 (1.86%) Legal
7 88 (1.67%) Investment Banking
8 70 (1.33%) Law
9 50 (0.95%) Automotive
10 48 (0.91%) Marketing
11 43 (0.81%) Back Office
11 43 (0.81%) Financial Institution
12 40 (0.76%) Publishing
13 39 (0.74%) Billing
14 37 (0.70%) Electronics
14 37 (0.70%) Front Office
15 29 (0.55%) Pharmaceutical
16 27 (0.51%) Local Government
17 25 (0.47%) Advertising
18 18 (0.34%) Retail Banking
Job Titles
1 1097 (20.77%) Analyst
2 501 (9.49%) Service Manager
3 387 (7.33%) Architect
3 387 (7.33%) Project Manager
4 371 (7.03%) Service Analyst
5 275 (5.21%) Support Engineer
6 271 (5.13%) Service Desk Analyst
7 235 (4.45%) Support Analyst
8 211 (4.00%) Consultant
9 203 (3.84%) Developer
10 194 (3.67%) Delivery Manager
11 193 (3.65%) Business Analyst
12 174 (3.29%) Network Engineer
13 173 (3.28%) Administrator
14 165 (3.12%) IT Manager
15 159 (3.01%) Desktop Support
15 159 (3.01%) ITIL Manager
15 159 (3.01%) Services Delivery Manager
16 157 (2.97%) 2nd Line Support
17 140 (2.65%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 141 (2.67%) Web Services
2 134 (2.54%) XML
3 121 (2.29%) HTML
4 108 (2.05%) .NET
5 86 (1.63%) CSS
6 61 (1.16%) Middleware
7 60 (1.14%) SOAP
8 47 (0.89%) REST
9 42 (0.80%) J2EE
10 34 (0.64%) XSLT
11 33 (0.62%) SAP Basis
12 31 (0.59%) jQuery
13 29 (0.55%) Ajax
14 28 (0.53%) .NET Framework
15 27 (0.51%) Twitter Bootstrap
16 26 (0.49%) AngularJS
17 24 (0.45%) HTML5
18 23 (0.44%) IBM Integration Bus
19 20 (0.38%) JSON
20 18 (0.34%) ASP.NET
Miscellaneous
1 525 (9.94%) Analytical Skills
2 372 (7.04%) Management Information System
3 353 (6.68%) Data Centre
4 156 (2.95%) CMDB
5 140 (2.65%) Computer Science
6 97 (1.84%) Clustering
7 95 (1.80%) NHS
8 92 (1.74%) Blackberry
9 74 (1.40%) Replication
9 74 (1.40%) Virtual Team
10 59 (1.12%) User Experience
11 57 (1.08%) Driving Licence
12 53 (1.00%) PMI
13 49 (0.93%) iPhone
14 46 (0.87%) Video Conferencing
15 43 (0.81%) iPad
16 38 (0.72%) Public Cloud
17 37 (0.70%) CESG
17 37 (0.70%) Data Protection Act
17 37 (0.70%) Enterprise Software
Operating Systems
1 1474 (27.91%) Windows
2 494 (9.35%) Linux
3 477 (9.03%) Windows Server
4 400 (7.57%) Windows 7
5 321 (6.08%) Unix
6 248 (4.70%) Windows Server 2012
7 230 (4.36%) Windows 10
8 227 (4.30%) Windows Server 2008
9 103 (1.95%) Solaris
10 96 (1.82%) AIX
11 93 (1.76%) Windows Server 2003
12 87 (1.65%) Red Hat Enterprise Linux
13 69 (1.31%) Windows 8
14 63 (1.19%) Android
14 63 (1.19%) Apple iOS
15 62 (1.17%) Windows XP
16 52 (0.98%) CentOS
17 48 (0.91%) SUSE
18 42 (0.80%) Mac OS X
19 40 (0.76%) HPUX
Processes & Methodologies
1 1456 (27.57%) Service Management
2 820 (15.53%) Project Management
3 761 (14.41%) Service Delivery
4 714 (13.52%) ITIL V3
5 706 (13.37%) ITSM
6 684 (12.95%) PRINCE2
7 654 (12.38%) Agile Software Development
8 631 (11.95%) Change Management
9 481 (9.11%) Stakeholder Management
10 405 (7.67%) Incident Management
11 363 (6.87%) Problem Management
12 358 (6.78%) Migration
13 321 (6.08%) Service Design
14 268 (5.07%) Release Management
15 243 (4.60%) Configuration Management
16 228 (4.32%) Continuous Improvement
17 212 (4.01%) DevOps
18 210 (3.98%) Scrum
19 196 (3.71%) TOGAF
20 191 (3.62%) SDLC
Programming Languages
1 487 (9.22%) SQL
2 264 (5.00%) PowerShell
3 145 (2.75%) Java
4 142 (2.69%) Python
5 140 (2.65%) JavaScript
6 133 (2.52%) Perl
7 110 (2.08%) Shell Script
8 77 (1.46%) C
9 75 (1.42%) T-SQL
10 65 (1.23%) Korn
11 57 (1.08%) Bash Shell
12 56 (1.06%) VB
13 53 (1.00%) C#
14 50 (0.95%) VBScript
15 41 (0.78%) PL/SQL
16 40 (0.76%) C++
17 32 (0.61%) Ruby
18 28 (0.53%) VBA
19 25 (0.47%) PHP
20 19 (0.36%) C-shell
Qualifications
1 869 (16.46%) Security Cleared
2 628 (11.89%) SC Cleared
3 602 (11.40%) ITIL Certification
4 554 (10.49%) Degree
5 366 (6.93%) Microsoft Certification
6 332 (6.29%) Cisco Certification
7 214 (4.05%) DV Cleared
8 170 (3.22%) CCNA
9 159 (3.01%) MCSE
10 156 (2.95%) CCNP
11 135 (2.56%) ITIL Foundation Certificate
12 134 (2.54%) PMI Certification
13 123 (2.33%) PMP
14 108 (2.05%) CISSP
15 105 (1.99%) ISEB
16 103 (1.95%) PRINCE2 Certification
17 102 (1.93%) MCP
18 75 (1.42%) BPSS Clearance
18 75 (1.42%) MCSA
19 74 (1.40%) Computer Science Degree
Quality Assurance & Compliance
1 533 (10.09%) SLA
2 161 (3.05%) ISO/IEC 27001
3 148 (2.80%) QA
4 106 (2.01%) PMO
5 94 (1.78%) COBIT
6 79 (1.50%) ISO/IEC 20000
7 76 (1.44%) PCI DSS
8 53 (1.00%) Sarbanes-Oxley
9 47 (0.89%) Disclosure Scotland
10 39 (0.74%) ISO 9001
11 21 (0.40%) Data Quality
12 20 (0.38%) GDPR
13 19 (0.36%) HL7
14 15 (0.28%) ISO/IEC 15288
15 13 (0.25%) ISO/IEC 19770
15 13 (0.25%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
16 9 (0.17%) ISO 22301
17 8 (0.15%) Cyber Essentials
18 6 (0.11%) COSO
18 6 (0.11%) EFQM
System Software
1 965 (18.27%) Active Directory
2 307 (5.81%) VMware Infrastructure
3 144 (2.73%) Hyper-V
4 83 (1.57%) vSphere
5 81 (1.53%) XenApp
6 64 (1.21%) Microsoft App-V
7 53 (1.00%) Docker
8 45 (0.85%) VMware ESXi
9 44 (0.83%) Virtual Desktop
10 33 (0.62%) XenDesktop
11 32 (0.61%) Virtual Machines
12 30 (0.57%) Oracle RAC
13 23 (0.44%) Terminal Services
14 19 (0.36%) KVM
14 19 (0.36%) Veritas Volume Manager
15 18 (0.34%) Firmware
15 18 (0.34%) Samba
16 17 (0.32%) BitLocker
16 17 (0.32%) Virtual Servers
17 12 (0.23%) VMware Workstation
Systems Management
1 313 (5.93%) SCCM
2 137 (2.59%) SCOM
3 82 (1.55%) Puppet
4 53 (1.00%) Ansible
5 52 (0.98%) NetBackup
6 50 (0.95%) WSUS
7 49 (0.93%) Opscode Chef
8 48 (0.91%) FortiGate
9 43 (0.81%) Tivoli
9 43 (0.81%) Tivoli Storage Manager
10 38 (0.72%) Nagios
11 33 (0.62%) HP Data Protector
11 33 (0.62%) Netcool
11 33 (0.62%) vCenter Server
12 32 (0.61%) Systems Management Server (SMS)
13 31 (0.59%) AirWatch
14 27 (0.51%) Microsoft Clustering
15 25 (0.47%) Cisco Prime
16 23 (0.44%) HP Quality Center
17 22 (0.42%) DameWare
Vendors
1 1202 (22.76%) Microsoft
2 619 (11.72%) Cisco
3 547 (10.36%) VMware
4 406 (7.69%) ServiceNow
5 386 (7.31%) HP
6 362 (6.85%) Oracle
7 355 (6.72%) Citrix
8 215 (4.07%) SAP
9 203 (3.84%) Remedy
10 138 (2.61%) IBM
11 128 (2.42%) F5
12 121 (2.29%) Juniper
13 114 (2.16%) BMC
14 112 (2.12%) Red Hat
15 110 (2.08%) CheckPoint
16 80 (1.51%) EMC
17 79 (1.50%) Dell
18 75 (1.42%) NetApp
19 70 (1.33%) Apple
20 67 (1.27%) Splunk