Period
to

The following table provides summary statistics for contract job vacancies with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 2 July 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL (Information Technology Infrastructure Library)
UK
6 months to
2 Jul 2022
Same period 2021 Same period 2020
Rank 46 55 51
Rank change year-on-year +9 -4 -6
Contract jobs citing ITIL 4,257 2,813 1,917
As % of all contract jobs advertised in the UK 4.78% 4.24% 4.64%
As % of the Processes & Methodologies category 5.34% 4.77% 5.35%
Number of daily rates quoted 2,897 1,987 1,167
10th Percentile £185 £160 £158
25th Percentile £350 £313 £299
Median daily rate (50th Percentile) £475 £425 £415
Median % change year-on-year +11.76% +2.41% -1.37%
75th Percentile £588 £528 £519
90th Percentile £663 £600 £600
UK excluding London median daily rate £440 £400 £400
% change year-on-year +10.00% - +1.27%
Number of hourly rates quoted 232 147 109
10th Percentile £13.25 £12.25 £12.48
25th Percentile £13.41 £14.06 £15.00
Median hourly rate £17.00 £17.50 £18.00
Median % change year-on-year -2.86% -2.78% +2.27%
75th Percentile £23.00 £26.00 £23.80
90th Percentile £54.07 £47.55 £43.75
UK excluding London median hourly rate £16.00 £17.50 £18.00
% change year-on-year -8.57% -2.78% +2.86%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 79,707 58,992 35,855
As % of all contract IT jobs advertised in the UK 89.58% 88.94% 86.85%
Number of daily rates quoted 56,104 40,492 24,006
10th Percentile £350 £313 £300
25th Percentile £444 £405 £391
Median daily rate (50th Percentile) £550 £500 £475
Median % change year-on-year +10.00% +5.26% -
75th Percentile £650 £595 £575
90th Percentile £750 £688 £675
UK excluding London median daily rate £500 £450 £450
% change year-on-year +11.11% - +2.86%
Number of hourly rates quoted 1,730 1,641 1,014
10th Percentile £13.25 £12.00 £12.50
25th Percentile £17.00 £15.17 £16.15
Median hourly rate £29.32 £24.80 £23.00
Median % change year-on-year +18.23% +7.80% +1.10%
75th Percentile £53.96 £47.50 £46.00
90th Percentile £67.26 £60.00 £55.70
UK excluding London median hourly rate £24.12 £21.50 £21.00
% change year-on-year +12.19% +2.38% -8.04%

ITIL
Job Vacancy Trend

Job postings citing ITIL as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL in the UK

ITIL
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ITIL.

Daily rate trend for ITIL in the UK

ITIL
Daily Rate Histogram

Daily rate distribution for jobs citing ITIL over the 6 months to 2 July 2022.

Daily rate histogram for ITIL in the UK

ITIL
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing ITIL.

Hourly rate trend for ITIL in the UK

ITIL
Hourly Rate Histogram

Hourly rate distribution of jobs citing ITIL over the 6 months to 2 July 2022.

Hourly rate histogram for ITIL in the UK

ITIL
Top 18 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the UK over the 6 months to 2 July 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +9 3,620 £475 +7.95% 906
UK excluding London +3 2,190 £440 +10.00% 708
Work from Home +7 1,827 £500 +11.36% 280
London +19 1,416 £513 +3.54% 223
South East +7 669 £460 +6.98% 179
North of England +3 470 £425 - 199
Midlands +5 323 £425 +3.03% 141
South West +10 294 £475 +11.76% 76
North West +5 275 £446 +5.00% 102
East of England -6 234 £375 +97.37% 77
West Midlands +2 211 £490 +15.29% 96
Yorkshire -2 177 £338 -16.10% 74
Scotland -11 167 £400 - 25
East Midlands +9 111 £325 -2.99% 45
Wales -6 33 £350 - 9
North East -11 18 £400 -9.86% 23
Northern Ireland +1 9 £425 +174.19% 2
Channel Islands -6 2 £338 - 1

For the 6 months to 2 July 2022, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for ITIL.

1 1,488 (34.95%) Social Skills
2 1,183 (27.79%) Service Management
3 1,176 (27.63%) Microsoft
4 1,101 (25.86%) Windows
5 939 (22.06%) Agile
6 836 (19.64%) Security Cleared
7 752 (17.67%) Finance
8 742 (17.43%) Active Directory
9 727 (17.08%) ITSM
10 725 (17.03%) Microsoft 365
11 670 (15.74%) SC Cleared
11 670 (15.74%) Azure
12 601 (14.12%) Change Management
13 566 (13.30%) Service Delivery
14 548 (12.87%) Problem-Solving
15 535 (12.57%) ServiceNow
16 521 (12.24%) Project Management
17 517 (12.14%) Incident Management
18 512 (12.03%) Public Sector
19 487 (11.44%) ITIL Certification
20 472 (11.09%) Microsoft Office
21 470 (11.04%) SLA
22 437 (10.27%) Project Delivery
23 417 (9.80%) VMware
24 413 (9.70%) Linux
25 392 (9.21%) Stakeholder Management
26 379 (8.90%) Analytical Skills
27 372 (8.74%) SQL
28 369 (8.67%) Problem Management
29 352 (8.27%) PRINCE2

ITIL
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 188 (4.42%) SharePoint
2 144 (3.38%) MS Exchange
3 116 (2.72%) Confluence
4 50 (1.17%) Skype for Business
4 50 (1.17%) Tomcat
5 47 (1.10%) IIS
6 36 (0.85%) WebSphere
7 25 (0.59%) Apache
8 24 (0.56%) IBM HTTP Server
8 24 (0.56%) WebSphere Application Server
9 22 (0.52%) WebLogic
10 21 (0.49%) SAS
11 19 (0.45%) CMS
12 15 (0.35%) Exchange Server 2010
13 14 (0.33%) NetWeaver
14 7 (0.16%) Drupal
14 7 (0.16%) IBM Notes
14 7 (0.16%) nginx
15 6 (0.14%) Exchange Server 2013
16 5 (0.12%) Apache Spark
Applications
1 472 (11.09%) Microsoft Office
2 162 (3.81%) Microsoft Excel
3 100 (2.35%) Microsoft Project
4 97 (2.28%) Microsoft PowerPoint
5 60 (1.41%) MS Visio
6 8 (0.19%) Acrobat
6 8 (0.19%) Spreadsheet
7 6 (0.14%) Chatbot
8 2 (0.047%) Adobe Creative Suite
8 2 (0.047%) AutoCAD
8 2 (0.047%) Mathcad
9 1 (0.023%) Snagit
Business Applications
1 43 (1.01%) Remedy ITSM
2 26 (0.61%) Dynamics CRM
3 16 (0.38%) Oracle ERP
4 14 (0.33%) SAP HCM
5 13 (0.31%) Oracle EBS
5 13 (0.31%) Primavera
6 12 (0.28%) SAP CO
6 12 (0.28%) SAP FI
6 12 (0.28%) SAP FI/CO
7 11 (0.26%) BusinessWorks
8 10 (0.23%) SAP S/4HANA
9 9 (0.21%) SAP PS
10 7 (0.16%) assyst
10 7 (0.16%) Dynamics NAV
10 7 (0.16%) Eikon
10 7 (0.16%) Fidessa
10 7 (0.16%) SAP Payroll
10 7 (0.16%) SAP SD
11 6 (0.14%) SAP ERP
12 5 (0.12%) Academy Housing
Cloud Services
1 725 (17.03%) Microsoft 365
2 670 (15.74%) Azure
3 269 (6.32%) AWS
4 133 (3.12%) Azure Active Directory
5 128 (3.01%) Power Platform
6 97 (2.28%) SaaS
7 92 (2.16%) PaaS
8 80 (1.88%) IaaS
9 70 (1.64%) GCP
10 69 (1.62%) Cloud Computing
11 49 (1.15%) OneDrive
12 44 (1.03%) Azure DevOps
13 39 (0.92%) Dynamics 365
14 32 (0.75%) Serverless
15 28 (0.66%) Azure Monitor
16 27 (0.63%) GitHub
17 24 (0.56%) Amazon EC2
17 24 (0.56%) Amazon S3
18 23 (0.54%) PowerApps
19 21 (0.49%) Azure Logic Apps
Communications & Networking
1 274 (6.44%) Firewall
2 238 (5.59%) DNS
3 223 (5.24%) LAN
4 219 (5.14%) WAN
5 187 (4.39%) DHCP
6 141 (3.31%) TCP/IP
7 109 (2.56%) VPN
8 97 (2.28%) Wi-Fi
9 89 (2.09%) Network Security
10 86 (2.02%) Wireless
11 75 (1.76%) SAN
12 71 (1.67%) Internet
13 68 (1.60%) Skype
13 68 (1.60%) VoIP
14 60 (1.41%) MPLS
15 57 (1.34%) SD-WAN
16 56 (1.32%) OSPF
17 53 (1.25%) HTTP
18 51 (1.20%) BGP
18 51 (1.20%) SSL
Database & Business Intelligence
1 194 (4.56%) SQL Server
2 92 (2.16%) Power BI
3 83 (1.95%) Oracle Database
4 59 (1.39%) MySQL
4 59 (1.39%) Relational Database
5 43 (1.01%) Data Warehouse
6 37 (0.87%) PostgreSQL
7 27 (0.63%) Amazon RDS
8 24 (0.56%) SQL Server Integration Services
9 22 (0.52%) Big Data
10 21 (0.49%) SAP BW
10 21 (0.49%) SQL Server Reporting Services
11 19 (0.45%) BusinessObjects
11 19 (0.45%) Tableau
12 18 (0.42%) Oracle Database 11g
13 17 (0.40%) DB2
13 17 (0.40%) Oracle Database 10g
13 17 (0.40%) Oracle Database 12c
14 16 (0.38%) SAP HANA
15 14 (0.33%) Oracle Exadata
Development Applications
1 207 (4.86%) JIRA
2 92 (2.16%) Git (software)
3 69 (1.62%) Jenkins
4 35 (0.82%) GitLab
5 31 (0.73%) Subversion
6 26 (0.61%) Bitbucket
7 23 (0.54%) Selenium
8 22 (0.52%) Sonatype Nexus
9 21 (0.49%) Team Foundation Server
10 20 (0.47%) Eclipse
11 17 (0.40%) Artifactory
12 13 (0.31%) Gradle
13 12 (0.28%) Atlassian Bamboo
13 12 (0.28%) Oracle APEX
13 12 (0.28%) Robot Framework
14 11 (0.26%) Cucumber
15 10 (0.23%) IBM UrbanCode
15 10 (0.23%) Visual Studio
16 9 (0.21%) Balsamiq
17 8 (0.19%) git-flow
General
1 1,488 (34.95%) Social Skills
2 752 (17.67%) Finance
3 512 (12.03%) Public Sector
4 379 (8.90%) Analytical Skills
5 196 (4.60%) Telecoms
6 159 (3.74%) Banking
7 125 (2.94%) Influencing Skills
7 125 (2.94%) Organisational Skills
8 124 (2.91%) Presentation Skills
9 101 (2.37%) Retail
10 90 (2.11%) Documentation Skills
11 59 (1.39%) Manufacturing
11 59 (1.39%) Marketing
12 58 (1.36%) Investment Banking
13 55 (1.29%) Front Office
14 53 (1.25%) Law
15 51 (1.20%) Legal
15 51 (1.20%) Local Government
16 38 (0.89%) Electronics
17 33 (0.78%) Automotive
Job Titles
1 883 (20.74%) Analyst
2 454 (10.66%) Service Manager
3 451 (10.59%) Architect
4 361 (8.48%) Service Analyst
5 286 (6.72%) Project Manager
6 242 (5.68%) Service Desk Analyst
7 214 (5.03%) Support Analyst
8 213 (5.00%) Support Engineer
9 195 (4.58%) Infrastructure Engineer
10 171 (4.02%) IT Manager
11 166 (3.90%) IT Analyst
12 163 (3.83%) Delivery Manager
13 155 (3.64%) Consultant
14 152 (3.57%) IT Support
15 145 (3.41%) Solutions Architect
16 135 (3.17%) 2nd Line Support
17 129 (3.03%) Business Analyst
18 128 (3.01%) Service Delivery Manager
19 127 (2.98%) Developer
20 117 (2.75%) Transition Manager
Libraries, Frameworks & Software Standards
1 104 (2.44%) HTML
2 84 (1.97%) XML
3 76 (1.79%) Web Services
4 71 (1.67%) CSS
5 69 (1.62%) Middleware
6 64 (1.50%) .NET
7 59 (1.39%) LDAP
8 43 (1.01%) AngularJS
9 39 (0.92%) REST
10 37 (0.87%) SOAP
11 33 (0.78%) JDBC
12 25 (0.59%) Oracle Fusion
13 22 (0.52%) 802.1X
13 22 (0.52%) JSON
14 21 (0.49%) Kafka
14 21 (0.49%) Node.js
14 21 (0.49%) SAML
15 18 (0.42%) Elastic Stack
15 18 (0.42%) J2EE
15 18 (0.42%) SAP Basis
Miscellaneous
1 284 (6.67%) Data Centre
2 245 (5.76%) Management Information System
3 182 (4.28%) Self-Motivation
4 150 (3.52%) CMDB
5 113 (2.65%) NHS
6 108 (2.54%) Public Cloud
7 78 (1.83%) Clustering
8 71 (1.67%) PKI
9 65 (1.53%) Video Conferencing
10 58 (1.36%) User Experience
11 45 (1.06%) Virtual Team
12 43 (1.01%) Replication
13 41 (0.96%) PMI
14 38 (0.89%) Enterprise Software
15 34 (0.80%) Data Protection Act
16 30 (0.70%) Private Cloud
17 29 (0.68%) Smartphone
18 27 (0.63%) Driving Licence
18 27 (0.63%) Enterprise Storage
18 27 (0.63%) Legacy Systems
Operating Systems
1 1,101 (25.86%) Windows
2 413 (9.70%) Linux
3 336 (7.89%) Windows Server
4 332 (7.80%) Windows 10
5 271 (6.37%) Unix
6 110 (2.58%) Windows Server 2012
7 104 (2.44%) Windows Server 2016
8 90 (2.11%) Red Hat Enterprise Linux
9 88 (2.07%) Windows 7
10 63 (1.48%) Solaris
11 60 (1.41%) Windows Server 2019
12 47 (1.10%) Windows Server 2008
13 44 (1.03%) Android
14 38 (0.89%) AIX
15 31 (0.73%) Apple iOS
15 31 (0.73%) Windows Server 2003
16 28 (0.66%) Mac OS
17 23 (0.54%) CentOS
18 20 (0.47%) Windows 8
19 17 (0.40%) Windows XP
Processes & Methodologies
1 1,183 (27.79%) Service Management
2 939 (22.06%) Agile
3 727 (17.08%) ITSM
4 601 (14.12%) Change Management
5 566 (13.30%) Service Delivery
6 548 (12.87%) Problem-Solving
7 521 (12.24%) Project Management
8 517 (12.14%) Incident Management
9 437 (10.27%) Project Delivery
10 392 (9.21%) Stakeholder Management
11 369 (8.67%) Problem Management
12 352 (8.27%) PRINCE2
13 351 (8.25%) DevOps
14 321 (7.54%) Service Design
15 316 (7.42%) Migration
16 272 (6.39%) Risk Management
17 254 (5.97%) Infrastructure Engineering
18 245 (5.76%) Scrum
19 243 (5.71%) Continuous Improvement
20 219 (5.14%) Configuration Management
Programming Languages
1 372 (8.74%) SQL
2 345 (8.10%) PowerShell
3 204 (4.79%) Python
4 143 (3.36%) JavaScript
5 136 (3.19%) Java
6 88 (2.07%) C
7 80 (1.88%) Shell Script
8 65 (1.53%) Bash
9 61 (1.43%) Perl
10 57 (1.34%) C#
11 42 (0.99%) PL/SQL
12 34 (0.80%) ABAP
13 25 (0.59%) VBA
14 20 (0.47%) T-SQL
15 16 (0.38%) VBScript
16 14 (0.33%) R
16 14 (0.33%) SAS Macro
17 13 (0.31%) Korn
18 11 (0.26%) HiveQL
18 11 (0.26%) Scala
Qualifications
1 836 (19.64%) Security Cleared
2 670 (15.74%) SC Cleared
3 487 (11.44%) ITIL Certification
4 341 (8.01%) Degree
5 203 (4.77%) Cisco Certification
6 192 (4.51%) Microsoft Certification
7 166 (3.90%) ITIL Foundation Certificate
8 145 (3.41%) DV Cleared
9 130 (3.05%) CCNA
10 103 (2.42%) MCSE
11 98 (2.30%) MCP
12 85 (2.00%) MCSA
13 72 (1.69%) PMI Certification
14 68 (1.60%) BPSS Clearance
15 62 (1.46%) CCNP
16 59 (1.39%) CISSP
17 48 (1.13%) Computer Science Degree
18 47 (1.10%) PMP
19 46 (1.08%) TOGAF Certification
20 45 (1.06%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 470 (11.04%) SLA
2 119 (2.80%) ISO/IEC 27001
3 98 (2.30%) QA
4 85 (2.00%) GDPR
5 71 (1.67%) COBIT
6 55 (1.29%) PMO
7 49 (1.15%) NIST
8 39 (0.92%) ISO/IEC 20000
9 28 (0.66%) Cyber Essentials
10 26 (0.61%) Data Quality
11 25 (0.59%) PCI DSS
12 24 (0.56%) GRC
13 16 (0.38%) Cyber Essentials PLUS
14 14 (0.33%) Accessibility
15 12 (0.28%) HMG Security Policy Framework
15 12 (0.28%) Sarbanes-Oxley
16 11 (0.26%) Disclosure Scotland
16 11 (0.26%) ISO 9001
17 10 (0.23%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
18 8 (0.19%) COSO
System Software
1 742 (17.43%) Active Directory
2 281 (6.60%) VMware Infrastructure
3 116 (2.72%) Hyper-V
4 83 (1.95%) vSphere
5 72 (1.69%) Docker
6 67 (1.57%) Virtual Machines
7 55 (1.29%) Virtual Desktop
8 45 (1.06%) XenApp
9 39 (0.92%) VMware NSX
10 36 (0.85%) Firmware
11 35 (0.82%) Oracle RAC
12 32 (0.75%) BitLocker
13 30 (0.70%) XenDesktop
14 29 (0.68%) VMware ESXi
15 27 (0.63%) Microsoft App-V
16 21 (0.49%) Virtual Servers
17 16 (0.38%) Citrix Hypervisor
18 13 (0.31%) EMC RecoverPoint
19 12 (0.28%) vCloud
20 11 (0.26%) KVM
Systems Management
1 233 (5.47%) SCCM
2 158 (3.71%) Ansible
3 145 (3.41%) Terraform
4 133 (3.12%) Microsoft Intune
5 83 (1.95%) Single Sign-On
6 77 (1.81%) Kubernetes
7 63 (1.48%) SCOM
8 41 (0.96%) WSUS
9 38 (0.89%) Active Directory Federation Services
9 38 (0.89%) vRealize
10 37 (0.87%) Data Guard
10 37 (0.87%) Puppet
11 35 (0.82%) Oracle RMAN
12 27 (0.63%) Nagios
13 22 (0.52%) Microsoft Clustering
14 20 (0.47%) McAfee ePO
15 18 (0.42%) Cisco CUCM
15 18 (0.42%) Opsview
16 17 (0.40%) NetBackup
17 16 (0.38%) Opscode Chef
Vendors
1 1,176 (27.63%) Microsoft
2 535 (12.57%) ServiceNow
3 417 (9.80%) VMware
4 349 (8.20%) Cisco
5 283 (6.65%) Oracle
6 279 (6.55%) Citrix
7 146 (3.43%) SAP
8 124 (2.91%) Remedy
9 91 (2.14%) Red Hat
10 86 (2.02%) Apple
11 80 (1.88%) IBM
12 76 (1.79%) Splunk
13 67 (1.57%) Juniper
14 66 (1.55%) HP
15 63 (1.48%) Dell
16 62 (1.46%) CheckPoint
17 59 (1.39%) Google
18 53 (1.25%) Salesforce.com
19 51 (1.20%) NetApp
20 50 (1.17%) Palo Alto