Service Desk Agent Contracts in Wakefield

Service Desk Agent
West Yorkshire > Wakefield

As of 4 May 2024, there is not enough information available from job vacancies posted within the last 6 months to determine the median Service Desk Agent daily rate in Wakefield.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 2 2 4
Rank change year-on-year 0 +2 -
Contract jobs requiring a Service Desk Agent 39 43 29
As % of all contract jobs advertised in Wakefield 57.35% 59.72% 42.03%
As % of the Job Titles category 60.94% 63.24% 44.62%
Number of daily rates quoted 0 0 0
Median daily rate (50th Percentile) - - -
West Yorkshire median daily rate - - -
Number of hourly rates quoted 0 0 5
10th Percentile - - -
25th Percentile - - £9.50
Median hourly rate - - £9.90
75th Percentile - - £10.20
90th Percentile - - £10.98
West Yorkshire median hourly rate - - £9.90

All Contract IT Job Vacancies
Wakefield

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Wakefield. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Wakefield with a recognized job title 64 68 65
% of contract IT jobs with a recognized job title 94.12% 94.44% 94.20%
Number of daily rates quoted 13 11 19
10th Percentile £127 £183 £166
25th Percentile £163 £213 £209
Median daily rate (50th Percentile) £320 £230 £375
Median % change year-on-year +39.13% -38.67% +36.36%
75th Percentile £380 £385 £481
90th Percentile £466 £438 £659
West Yorkshire median daily rate £498 £525 £494
% change year-on-year -5.24% +6.33% +9.72%
Number of hourly rates quoted 3 0 12
10th Percentile - - £9.54
25th Percentile £12.75 - £9.98
Median hourly rate £13.50 - £10.85
Median % change year-on-year - - +24.43%
75th Percentile £18.50 - £12.00
90th Percentile £21.05 - £14.70
West Yorkshire median hourly rate £14.34 £20.11 £16.85
% change year-on-year -28.72% +19.35% -24.68%

Service Desk Agent
Job Vacancy Trend in Wakefield

Job postings that featured Service Desk Agent in the job title as a proportion of all IT jobs advertised in Wakefield.

Job vacancy trend for Service Desk Agent in Wakefield

Service Desk Agent
Contractor Hourly Rate Trend in Wakefield

3-month moving average hourly rates quoted in jobs citing Service Desk Agent in Wakefield.

Hourly rate trend for Service Desk Agent in Wakefield

Service Desk Agent Skill Set
Top 6 Co-occurring Skills and Capabilities in Wakefield

For the 6 months to 4 May 2024, Service Desk Agent contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wakefield region featuring Service Desk Agent in the job title.

1 38 (97.44%) Problem-Solving
2 22 (56.41%) Social Skills
2 22 (56.41%) Customer Service
2 22 (56.41%) SLA
3 17 (43.59%) Microsoft
3 17 (43.59%) Service Delivery

Service Desk Agent Skill Set
Co-occurring Skills and Capabilities in Wakefield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 22 (56.41%) Social Skills
Processes & Methodologies
1 38 (97.44%) Problem-Solving
2 22 (56.41%) Customer Service
3 17 (43.59%) Service Delivery
Quality Assurance & Compliance
1 22 (56.41%) SLA
Vendors
1 17 (43.59%) Microsoft