Period
to 20 July 2017

The median contractor rate for a 1st Line Support Engineer was £180 per day in advertised job vacancies in Wales during the 6 months to 20 July 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support Engineer
UK > Wales
6 months to
20 Jul 2017
Same period 2016 Same period 2015
Rank 84 95 103
Rank change year-on-year +11 +8 -5
Contract jobs requiring a 1st Line Support Engineer 10 2 3
As % of all contract IT jobs advertised in Wales 0.76% 0.16% 0.18%
As % of the Job Titles category 0.79% 0.17% 0.19%
Number of daily rates quoted 4 0 2
Wales median daily rate £180 - £153
10th Percentile £175 - £138
90th Percentile £185 - £177
UK median daily rate £120 £115 £140
% change year-on-year +4.35% -17.86% +21.74%
Number of hourly rates quoted 6 1 1
Wales median hourly rate £11.00 £10.00 £14.00
Median hourly rate % change year-on-year +10.00% -28.57% +21.74%
10th Percentile £10.25 £10.00 £12.00
90th Percentile £11.75 £10.00 £16.00
UK median hourly rate £12.50 £13.25 £13.50
% change year-on-year -5.66% -1.85% +22.73%

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
Wales
Contract job vacancies with a job title containing a recognized job role 1273 1189 1558
As % of all contract IT job vacancies advertised in Wales 96.44% 98.02% 96.00%
Number of daily rates quoted 877 775 996
Wales median daily rate £375 £375 £350
Median daily rate % change year-on-year - +7.14% -6.67%
10th Percentile £175 £211 £186
90th Percentile £538 £525 £488
UK median daily rate £427 £425 £400
% change year-on-year +0.47% +6.25% +1.01%
Number of hourly rates quoted 104 81 83
Wales median hourly rate £20.50 £15.00 £13.50
Median hourly rate % change year-on-year +36.67% +11.11% -10.74%
10th Percentile £10.50 £10.25 £10.05
90th Percentile £77.50 £62.50 £21.95
UK median hourly rate £18.50 £19.00 £17.50
% change year-on-year -2.63% +8.57% +2.94%

1st Line Support Engineer
Job Vacancy Trend in Wales

Job postings that featured 1st Line Support Engineer in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for 1st Line Support Engineer in Wales

1st Line Support Engineer
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support Engineer in Wales.

Contractor daily rate trend for 1st Line Support Engineer in Wales

1st Line Support Engineer
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support Engineer in Wales.

Contractor hourly rate trend for 1st Line Support Engineer in Wales

1st Line Support Engineer
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the Wales region over the 6 months to 20 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +13 5 £180 - 1
North Wales +7 5 - -
1st Line Support Engineer
UK

1st Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 20 July 2017, 1st Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region featuring 1st Line Support Engineer in the job title.

1 9 (90.00%) Microsoft
1 9 (90.00%) Citrix
2 6 (60.00%) Windows
2 6 (60.00%) Windows 7
3 5 (50.00%) Microsoft Office
4 4 (40.00%) ITIL
4 4 (40.00%) Windows XP
4 4 (40.00%) AIX
4 4 (40.00%) Linux
4 4 (40.00%) IBM Notes
4 4 (40.00%) Cisco Certification
4 4 (40.00%) Lotus
4 4 (40.00%) Internet
4 4 (40.00%) Tivoli
4 4 (40.00%) Tivoli Storage Manager
4 4 (40.00%) CCNA
4 4 (40.00%) HP
4 4 (40.00%) VPN
4 4 (40.00%) SLA
4 4 (40.00%) Cisco
4 4 (40.00%) ITIL Foundation Certificate
4 4 (40.00%) Analytical Skills
4 4 (40.00%) Firewall
4 4 (40.00%) VMware
4 4 (40.00%) Incident Management
4 4 (40.00%) HP Data Protector
5 1 (10.00%) Office 365
5 1 (10.00%) Windows 10
5 1 (10.00%) Dynamics CRM
5 1 (10.00%) Windows Server 2008

1st Line Support Engineer Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (40.00%) IBM Notes
2 1 (10.00%) MS Exchange
Applications
1 5 (50.00%) Microsoft Office
Business Applications
1 1 (10.00%) Dynamics CRM
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 4 (40.00%) Firewall
1 4 (40.00%) Internet
1 4 (40.00%) VPN
Miscellaneous
1 4 (40.00%) Analytical Skills
2 1 (10.00%) Blackberry
Operating Systems
1 6 (60.00%) Windows
1 6 (60.00%) Windows 7
2 4 (40.00%) AIX
2 4 (40.00%) Linux
2 4 (40.00%) Windows XP
3 1 (10.00%) Windows 10
3 1 (10.00%) Windows Server
3 1 (10.00%) Windows Server 2008
Processes & Methodologies
1 4 (40.00%) Incident Management
1 4 (40.00%) ITIL
2 1 (10.00%) CRM
Qualifications
1 4 (40.00%) CCNA
1 4 (40.00%) Cisco Certification
1 4 (40.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (40.00%) SLA
Systems Management
1 4 (40.00%) HP Data Protector
1 4 (40.00%) Tivoli
1 4 (40.00%) Tivoli Storage Manager
Vendors
1 9 (90.00%) Citrix
1 9 (90.00%) Microsoft
2 4 (40.00%) Cisco
2 4 (40.00%) HP
2 4 (40.00%) Lotus
2 4 (40.00%) VMware