The median contractor rate for a 1st Line Support Engineer was £125 per day in advertised job vacancies during the 3 months to 28 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support Engineer
UK
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 567 598 596
Rank change year-on-year +31 -2  
Contract jobs requiring a 1st Line Support Engineer 43 53 49
As % of all contract IT jobs advertised in the UK 0.091% 0.098% 0.089%
As % of the Job Titles category 0.096% 0.10% 0.094%
Number of daily rates quoted 17 17 20
Median daily rate £125 £115 £140
Median daily rate % change year-on-year +8.69% -17.85%  
90% offered a daily rate of more than £105 £101 £85
10% offered a daily rate of more than £185 £174 £181
UK excluding London median daily rate £125 £115 £140
% change year-on-year +8.69% -17.85%  
Number of hourly rates quoted 22 11 17
Median hourly rate £12.50 £11.00 £12.50
Median hourly rate % change year-on-year +13.63% -12.00%  
90% offered a hourly rate of more than £10.50 £9.50 £7.98
10% offered a hourly rate of more than £17.00 £15.00 £18.30
UK excluding London median hourly rate £13.50 £11.00 £11.38
% change year-on-year +22.72% -3.29%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 44648 51085 52304
As % of all contract IT job vacancies advertised in the UK 94.78% 94.85% 94.84%
Number of daily rates quoted 98420 117801 120925
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £625 £600 £588
UK excluding London median daily rate £400 £399 £365
% change year-on-year +0.25% +9.31%  
Number of hourly rates quoted 4481 5171 7481
Median hourly rate £18.69 £17.50 £16.50
Median hourly rate % change year-on-year +6.80% +6.06%  
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £48.75 £45.00 £41.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year - +9.37%  

1st Line Support Engineer
Job Vacancy Trend

Job postings that featured 1st Line Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 1st Line Support Engineer in the UK

1st Line Support Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support Engineer.

Contractor daily rate trend for 1st Line Support Engineer in the UK

1st Line Support Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support Engineer.

Contractor hourly rate trend for 1st Line Support Engineer in the UK

1st Line Support Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing 1st Line Support Engineer over the 3 months to 28 June 2017.

Contractor hourly rate histogram for 1st Line Support Engineer in the UK

1st Line Support Engineer
Top 9 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
UK excluding London +22 37 £125 +8.69% 20
England +19 33 £120 +4.34% 22
South East +29 17 £125 +8.69% 3
Wales +6 9 £180 - 2
London +17 6 £110 +10.00% 5
South West -6 5 £118 -21.66% 2
North of England +56 3 £144 - 4
Midlands +14 2 £120 +11.62% 3
Scotland - 1 £109 -

1st Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 28 June 2017, 1st Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 1st Line Support Engineer in the job title.

1 57 (71.25%) Windows
2 38 (47.50%) Active Directory
3 34 (42.50%) Windows 7
4 32 (40.00%) Microsoft
5 20 (25.00%) Microsoft Office
6 16 (20.00%) ITIL
7 14 (17.50%) Office 365
8 13 (16.25%) Windows 10
9 12 (15.00%) Windows XP
10 11 (13.75%) SLA
10 11 (13.75%) VMware
11 10 (12.50%) Citrix
12 9 (11.25%) HP
12 9 (11.25%) Analytical Skills
13 8 (10.00%) Firewall
14 7 (8.75%) Cisco
14 7 (8.75%) VPN
14 7 (8.75%) Linux
14 7 (8.75%) VMware Infrastructure
15 6 (7.50%) Incident Management
15 6 (7.50%) MS Exchange
15 6 (7.50%) Migration
15 6 (7.50%) TCP/IP
15 6 (7.50%) Windows Server
16 5 (6.25%) Blackberry
16 5 (6.25%) Lotus
16 5 (6.25%) Apple
16 5 (6.25%) Internet
16 5 (6.25%) Service Management
16 5 (6.25%) LAN

1st Line Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.50%) MS Exchange
2 5 (6.25%) IBM Notes
3 2 (2.50%) Exchange Server 2003
3 2 (2.50%) Exchange Server 2007
4 1 (1.25%) Exchange Server 2010
4 1 (1.25%) Exchange Server 2013
4 1 (1.25%) SharePoint
4 1 (1.25%) Skype for Business
Applications
1 20 (25.00%) Microsoft Office
2 3 (3.75%) MS Visio
3 1 (1.25%) Spreadsheet
Business Applications
1 1 (1.25%) Dynamics CRM
Cloud Services
1 14 (17.50%) Office 365
2 3 (3.75%) Microsoft Azure
Communications & Networking
1 8 (10.00%) Firewall
2 7 (8.75%) VPN
3 6 (7.50%) TCP/IP
4 5 (6.25%) Internet
4 5 (6.25%) LAN
5 4 (5.00%) WAN
6 2 (2.50%) Wi-Fi
7 1 (1.25%) 3G
7 1 (1.25%) SAN
7 1 (1.25%) Skype
7 1 (1.25%) VoIP
7 1 (1.25%) WebEx
7 1 (1.25%) Wireless
7 1 (1.25%) WLAN
General
1 2 (2.50%) Military
2 1 (1.25%) Electronics
2 1 (1.25%) Finance
2 1 (1.25%) French Language
2 1 (1.25%) Legal
2 1 (1.25%) Manufacturing
2 1 (1.25%) Retail
2 1 (1.25%) Spanish Language
2 1 (1.25%) Telecoms
Miscellaneous
1 9 (11.25%) Analytical Skills
2 5 (6.25%) Blackberry
3 4 (5.00%) iPhone
4 2 (2.50%) NHS
5 1 (1.25%) Data Centre
5 1 (1.25%) Handset
Operating Systems
1 57 (71.25%) Windows
2 34 (42.50%) Windows 7
3 13 (16.25%) Windows 10
4 12 (15.00%) Windows XP
5 7 (8.75%) Linux
6 6 (7.50%) Windows Server
7 5 (6.25%) Windows Server 2008
8 4 (5.00%) AIX
9 3 (3.75%) Windows 8
10 2 (2.50%) Windows Server 2012
11 1 (1.25%) Android
11 1 (1.25%) Apple iOS
11 1 (1.25%) Mac OS
11 1 (1.25%) Mac OS X
11 1 (1.25%) Unix
Processes & Methodologies
1 16 (20.00%) ITIL
2 6 (7.50%) Incident Management
2 6 (7.50%) Migration
3 5 (6.25%) Service Management
4 4 (5.00%) Service Delivery
5 3 (3.75%) Network Management
6 2 (2.50%) Break/Fix
6 2 (2.50%) Business Continuity
6 2 (2.50%) Change Management
6 2 (2.50%) Workload Management
7 1 (1.25%) Change Control
7 1 (1.25%) Customer Engagement
7 1 (1.25%) Data Migration
7 1 (1.25%) Fault Management
7 1 (1.25%) Kalman Filter
7 1 (1.25%) Knowledge Management
7 1 (1.25%) Process Improvement
7 1 (1.25%) Software Licensing
7 1 (1.25%) Time Management
7 1 (1.25%) Web Filtering
Programming Languages
1 1 (1.25%) SQL
Qualifications
1 5 (6.25%) SC Cleared
1 5 (6.25%) Security Cleared
2 4 (5.00%) CCNA
2 4 (5.00%) Cisco Certification
2 4 (5.00%) DBS Check
2 4 (5.00%) ITIL Foundation Certificate
2 4 (5.00%) MCP
2 4 (5.00%) MCSE
2 4 (5.00%) Microsoft Certification
3 3 (3.75%) DV Cleared
4 1 (1.25%) MCSA
Quality Assurance & Compliance
1 11 (13.75%) SLA
System Software
1 38 (47.50%) Active Directory
2 7 (8.75%) VMware Infrastructure
3 5 (6.25%) Hyper-V
Systems Management
1 4 (5.00%) HP Data Protector
1 4 (5.00%) Tivoli
1 4 (5.00%) Tivoli Storage Manager
2 2 (2.50%) SCCM
3 1 (1.25%) Unicenter
Vendors
1 32 (40.00%) Microsoft
2 11 (13.75%) VMware
3 10 (12.50%) Citrix
4 9 (11.25%) HP
5 7 (8.75%) Cisco
6 5 (6.25%) Apple
6 5 (6.25%) Lotus
7 3 (3.75%) Dell
7 3 (3.75%) ServiceNow
8 1 (1.25%) CA
8 1 (1.25%) Peregrine
8 1 (1.25%) Remedy
8 1 (1.25%) SAP
8 1 (1.25%) Spiceworks
Bristol, Avon
Reflex Computer Recruitment
Rate: £120 - £130 per day
Posted: 11 hours ago
Maldon, Essex
Austin Fraser
Rate: Circa £120 per day
Posted: Yesterday
London
Talent International
Rate: £120.00 - £130.00 per day
Posted: 2 days ago
Maldon, Essex
Austin Fraser
Rate: £13.00
Posted: 5 days ago
Mold, Clwyd
Oscar
Rate: £10 - £12 per hour
Posted: 5 days ago
Pontypridd
CPS Group Limited
Rate: £10 per hour
Posted: 8 days ago