Period
to 15 January 2019

The median contractor rate for a 1st Line Support was £100 per day in advertised job vacancies in Wales during the 6 months to 15 January 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support
UK > Wales
6 months to
15 Jan 2019
Same period 2018 Same period 2017
Rank 100 87 95
Rank change year-on-year -13 +8 -8
Contract jobs requiring a 1st Line Support 13 15 9
As % of all contract IT jobs advertised in Wales 0.76% 1.15% 0.65%
As % of the Job Titles category 0.79% 1.20% 0.67%
Number of daily rates quoted 3 7 2
Wales median daily rate £100 £125 £168
Median daily rate % change year-on-year -20.00% -25.37% +21.82%
UK median daily rate £120 £120 £115
% change year-on-year - +4.35% -4.17%
Number of hourly rates quoted 9 8 7
Wales median hourly rate £12.50 £11.33 £12.00
Median hourly rate % change year-on-year +10.38% -5.63% +11.63%
10th Percentile £10.40 £10.11 £10.50
90th Percentile £124.75 £13.39 £13.43
UK median hourly rate £12.50 £12.00 £12.25
% change year-on-year +4.17% -2.04% +2.08%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Wales
Contract vacancies in Wales with a recognized job title 1,645 1,255 1,340
% of contract IT jobs with a recognized job title 96.76% 95.95% 97.17%
Number of daily rates quoted 1,125 828 931
Wales median daily rate £425 £388 £400
Median daily rate % change year-on-year +9.68% -3.13% +14.29%
10th Percentile £263 £164 £185
90th Percentile £588 £550 £550
UK median daily rate £450 £450 £425
% change year-on-year - +5.88% +3.03%
Number of hourly rates quoted 81 75 89
Wales median hourly rate £13.00 £15.24 £13.50
Median hourly rate % change year-on-year -14.70% +12.89% +3.85%
10th Percentile £10.13 £10.16 £10.50
90th Percentile £35.00 £50.64 £60.25
UK median hourly rate £18.70 £18.50 £18.00
% change year-on-year +1.08% +2.78% -2.70%

1st Line Support
Job Vacancy Trend in Wales

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for 1st Line Support in Wales

1st Line Support
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support in Wales.

Contractor daily rate trend for 1st Line Support in Wales

1st Line Support
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support in Wales.

Contractor hourly rate trend for 1st Line Support in Wales

1st Line Support
Contractor Hourly Rate Histogram in Wales

The hourly rate distribution of IT jobs citing 1st Line Support in Wales over the 6 months to 15 January 2019.

Contractor hourly rate histogram for 1st Line Support in Wales

1st Line Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the Wales region over the 6 months to 15 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -17 13 £100 -21.57% 1
1st Line Support
UK

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 15 January 2019, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region featuring 1st Line Support in the job title.

1 10 (76.92%) Windows
2 9 (69.23%) Microsoft
3 8 (61.54%) Active Directory
3 8 (61.54%) Office 365
4 5 (38.46%) Windows Server 2012
4 5 (38.46%) Windows Server
4 5 (38.46%) Windows Server 2008
4 5 (38.46%) Windows 7
4 5 (38.46%) HP
5 4 (30.77%) SAN
5 4 (30.77%) Terminal Services
5 4 (30.77%) DHCP
5 4 (30.77%) TCP/IP
5 4 (30.77%) Microsoft Office
5 4 (30.77%) DNS
5 4 (30.77%) Manufacturing
5 4 (30.77%) VMware
5 4 (30.77%) Hyper-V
6 3 (23.08%) Self-Motivation
6 3 (23.08%) Telecoms
6 3 (23.08%) SharePoint
7 2 (15.38%) VPN
7 2 (15.38%) Apple
7 2 (15.38%) Microsoft Certification
7 2 (15.38%) Service Delivery
7 2 (15.38%) NETGEAR
7 2 (15.38%) Aruba
8 1 (7.69%) G Suite
8 1 (7.69%) OPENHousing
8 1 (7.69%) Windows 10

1st Line Support Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (23.08%) SharePoint
Applications
1 4 (30.77%) Microsoft Office
Business Applications
1 1 (7.69%) OPENHousing
Cloud Services
1 8 (61.54%) Office 365
2 1 (7.69%) G Suite
Communications & Networking
1 4 (30.77%) DHCP
1 4 (30.77%) DNS
1 4 (30.77%) SAN
1 4 (30.77%) TCP/IP
2 2 (15.38%) VPN
Database & Business Intelligence
1 1 (7.69%) EDMS
General
1 4 (30.77%) Manufacturing
2 3 (23.08%) Telecoms
3 1 (7.69%) Back Office
3 1 (7.69%) Finance
Miscellaneous
1 3 (23.08%) Self-Motivation
Operating Systems
1 10 (76.92%) Windows
2 5 (38.46%) Windows 7
2 5 (38.46%) Windows Server
2 5 (38.46%) Windows Server 2008
2 5 (38.46%) Windows Server 2012
3 1 (7.69%) Windows 10
Processes & Methodologies
1 2 (15.38%) Service Delivery
2 1 (7.69%) Data Analysis
2 1 (7.69%) Document Management
2 1 (7.69%) Software Testing
Programming Languages
1 1 (7.69%) SQL
Qualifications
1 2 (15.38%) Microsoft Certification
System Software
1 8 (61.54%) Active Directory
2 4 (30.77%) Hyper-V
2 4 (30.77%) Terminal Services
Vendors
1 9 (69.23%) Microsoft
2 5 (38.46%) HP
3 4 (30.77%) VMware
4 2 (15.38%) Apple
4 2 (15.38%) Aruba
4 2 (15.38%) NETGEAR
5 1 (7.69%) Capita
5 1 (7.69%) Google
5 1 (7.69%) Oracle