Customer-Centric
UK > Wales
The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 12 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 12 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 41 | 60 | 73 |
| Rank change year-on-year | +19 | +13 | -14 |
| Contract jobs citing Customer-Centricity | 2 | 3 | 3 |
| As % of all contract jobs advertised in Wales | 0.54% | 0.49% | 0.31% |
| As % of the Processes & Methodologies category | 0.69% | 0.56% | 0.37% |
| Number of daily rates quoted | 2 | 2 | 0 |
| Median daily rate (50th Percentile) | £91 | £575 | - |
| Median % change year-on-year | -84.17% | - | - |
| UK median daily rate | £470 | £512 | £550 |
| % change year-on-year | -8.11% | -7.00% | - |
| Number of hourly rates quoted | 0 | 0 | 3 |
| 10th Percentile | - | - | £11.54 |
| 25th Percentile | - | - | £12.09 |
| Median hourly rate | - | - | £13.00 |
| 75th Percentile | - | - | £18.38 |
| 90th Percentile | - | - | £21.60 |
| UK median hourly rate | £10.30 | £37.34 | £26.25 |
| % change year-on-year | -72.42% | +42.25% | +8.25% |
All Process and Methodology Skills
Wales
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 288 | 540 | 811 |
| As % of all contract IT jobs advertised in Wales | 77.21% | 87.38% | 84.13% |
| Number of daily rates quoted | 195 | 413 | 592 |
| 10th Percentile | £162 | £188 | £213 |
| 25th Percentile | £357 | £350 | £365 |
| Median daily rate (50th Percentile) | £500 | £475 | £475 |
| Median % change year-on-year | +5.26% | - | +5.56% |
| 75th Percentile | £563 | £580 | £575 |
| 90th Percentile | £672 | £650 | £650 |
| UK median daily rate | £525 | £550 | £530 |
| % change year-on-year | -4.55% | +3.77% | +8.48% |
| Number of hourly rates quoted | 27 | 27 | 29 |
| 10th Percentile | £11.51 | £14.70 | £14.05 |
| 25th Percentile | £13.06 | £16.98 | £18.13 |
| Median hourly rate | £19.17 | £18.14 | £22.50 |
| Median % change year-on-year | +5.68% | -19.38% | +9.49% |
| 75th Percentile | £51.75 | £24.38 | £31.00 |
| 90th Percentile | £86.72 | £49.25 | £47.40 |
| UK median hourly rate | £36.50 | £36.00 | £25.68 |
| % change year-on-year | +1.39% | +40.19% | +4.82% |
Customer-Centricity
Job Vacancy Trend in Wales
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Wales.
Customer-Centricity
Contractor Daily Rate Trend in Wales
3-month moving average daily rate quoted in jobs citing Customer-Centricity in Wales.
Customer-Centricity
Contractor Hourly Rate Trend in Wales
3-month moving average hourly rates quoted in jobs citing Customer-Centricity in Wales.
Customer-Centricity
Contract Job Locations in Wales
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Wales region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| South Wales | +15 | 2 | £91 | -84.17% | 8 |
| Customer-Centricity UK |
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Customer-Centricity
Co-occurring Skills and Capabilities in Wales by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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