Customer-Centric
UK > Wales
The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 26 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 101 | 123 | 127 |
| Rank change year-on-year | +22 | +4 | -31 |
| Permanent jobs citing Customer-Centricity | 19 | 5 | 15 |
| As % of all permanent jobs advertised in Wales | 0.94% | 0.30% | 0.79% |
| As % of the Processes & Methodologies category | 1.18% | 0.31% | 0.85% |
| Number of salaries quoted | 13 | 5 | 11 |
| 10th Percentile | - | £61,990 | - |
| 25th Percentile | £21,000 | - | £48,750 |
| Median annual salary (50th Percentile) | £35,000 | £70,600 | £60,000 |
| Median % change year-on-year | -50.42% | +17.67% | - |
| 75th Percentile | £67,500 | - | £70,000 |
| 90th Percentile | £77,500 | - | £111,250 |
| UK median annual salary | £46,958 | £68,515 | £62,920 |
| % change year-on-year | -31.46% | +8.89% | +19.85% |
All Process and Methodology Skills
Wales
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 1,610 | 1,606 | 1,775 |
| As % of all permanent jobs advertised in Wales | 79.74% | 96.28% | 93.97% |
| Number of salaries quoted | 1,060 | 819 | 1,137 |
| 10th Percentile | £26,750 | £26,391 | £31,250 |
| 25th Percentile | £35,000 | £35,053 | £37,000 |
| Median annual salary (50th Percentile) | £45,000 | £45,000 | £47,500 |
| Median % change year-on-year | - | -5.26% | +9.20% |
| 75th Percentile | £60,000 | £62,500 | £62,500 |
| 90th Percentile | £70,000 | £73,750 | £75,000 |
| UK median annual salary | £55,000 | £62,000 | £60,000 |
| % change year-on-year | -11.29% | +3.33% | +9.09% |
Customer-Centricity
Job Vacancy Trend in Wales
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Wales.
Customer-Centricity
Salary Trend in Wales
3-month moving average salary quoted in jobs citing Customer-Centricity in Wales.
Customer-Centricity
Salary Histogram in Wales
Salary distribution for jobs citing Customer-Centricity in Wales over the 6 months to 26 April 2024.
Customer-Centricity
Job Locations in Wales
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Wales region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| South Wales | +16 | 13 | £65,000 | -7.93% | 8 |
| North Wales | - | 5 | £22,000 | - | |
| West Wales | +1 | 1 | £33,500 | -52.55% | |
| Customer-Centricity UK |
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Customer-Centricity
Co-occurring Skills and Capabilities in Wales by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: