Customer Service Contracts in Welwyn Garden City

Customer Service
Hertfordshire > Welwyn Garden City

The table below provides summary statistics for contract job vacancies advertised in Welwyn Garden City requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 3 May 2025, comparing them to the same period in the previous two years.

6 months to
3 May 2025
Same period 2024 Same period 2023
Rank 5 - 11
Rank change year-on-year - - -3
Contract jobs citing Customer Service 5 0 3
As % of all contract jobs advertised in Welwyn Garden City 23.81% - 8.33%
As % of the Processes & Methodologies category 26.32% - 8.33%
Number of daily rates quoted 0 0 3
10th Percentile - - -
25th Percentile - - £205
Median daily rate (50th Percentile) - - £210
Median % change year-on-year - - +10.53%
75th Percentile - - £215
90th Percentile - - -
Hertfordshire median daily rate £525 £330 £330
% change year-on-year +59.09% - +135.71%
Number of hourly rates quoted 5 0 0
10th Percentile - - -
25th Percentile £16.95 - -
Median hourly rate £18.82 - -
75th Percentile £20.69 - -
90th Percentile £21.43 - -
Hertfordshire median hourly rate £18.82 £14.41 £12.95
% change year-on-year +30.60% +11.27% -30.93%

All Process and Methodology Skills
Welwyn Garden City

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Welwyn Garden City.

Contract vacancies with a requirement for process or methodology skills 19 11 36
As % of all contract IT jobs advertised in Welwyn Garden City 90.48% 91.67% 100.00%
Number of daily rates quoted 7 4 20
10th Percentile - £529 £205
25th Percentile £399 £534 £288
Median daily rate (50th Percentile) £450 £588 £463
Median % change year-on-year -23.40% +27.03% +8.82%
75th Percentile £738 £603 £650
90th Percentile £788 £609 £793
Hertfordshire median daily rate £550 £428 £500
% change year-on-year +28.65% -14.50% +5.26%
Number of hourly rates quoted 6 0 0
10th Percentile - - -
25th Percentile £16.95 - -
Median hourly rate £18.82 - -
75th Percentile £21.61 - -
90th Percentile £23.29 - -
Hertfordshire median hourly rate £65.00 £50.00 £65.00
% change year-on-year +30.00% -23.08% +27.83%

Customer Service
Job Vacancy Trend in Welwyn Garden City

Job postings citing Customer Service as a proportion of all IT jobs advertised in Welwyn Garden City.

Job vacancy trend for Customer Service in Welwyn Garden City

Customer Service
Contractor Daily Rate Trend in Welwyn Garden City

3-month moving average daily rate quoted in jobs citing Customer Service in Welwyn Garden City.

Daily rate trend for Customer Service in Welwyn Garden City

Customer Service
Contractor Hourly Rate Trend in Welwyn Garden City

3-month moving average hourly rates quoted in jobs citing Customer Service in Welwyn Garden City.

Hourly rate trend for Customer Service in Welwyn Garden City

Customer Service
Co-occurring Skills and Capabilities in Welwyn Garden City by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 5 (100.00%) Google Workspace
General
1 4 (80.00%) Social Skills
Job Titles
1 4 (80.00%) 1st Line Support
2 1 (20.00%) IT Engineer
2 1 (20.00%) IT Support
2 1 (20.00%) IT Support Engineer
2 1 (20.00%) Junior
2 1 (20.00%) Junior IT Engineer
2 1 (20.00%) Junior IT Support
2 1 (20.00%) Junior Support Engineer
2 1 (20.00%) Support Engineer
Miscellaneous
1 5 (100.00%) iPad
1 5 (100.00%) iPhone
2 4 (80.00%) Self-Motivation
Operating Systems
1 5 (100.00%) Apple iOS
1 5 (100.00%) Windows
Processes & Methodologies
1 5 (100.00%) ITSM
1 5 (100.00%) Problem-Solving
2 4 (80.00%) Proactive Maintenance
3 1 (20.00%) Service Management
Vendors
1 5 (100.00%) Google
1 5 (100.00%) MobileIron
1 5 (100.00%) Nexthink
1 5 (100.00%) ServiceNow