Customer Service Contracts in West Dunbartonshire

Customer Service
Scotland > West Dunbartonshire

The table below provides summary statistics for contract job vacancies advertised in West Dunbartonshire requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 2 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 1 0 0
As % of all contract jobs advertised in West Dunbartonshire 50.00% - -
As % of the Processes & Methodologies category 50.00% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £181 - -
Median daily rate (50th Percentile) £188 - -
75th Percentile £194 - -
90th Percentile - - -
Scotland median daily rate £205 £340 £250
% change year-on-year -39.71% +36.00% +20.48%

All Process and Methodology Skills
West Dunbartonshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in West Dunbartonshire.

Contract vacancies with a requirement for process or methodology skills 2 1 0
As % of all contract IT jobs advertised in West Dunbartonshire 100.00% 100.00% -
Number of daily rates quoted 2 0 0
10th Percentile £144 - -
25th Percentile £151 - -
Median daily rate (50th Percentile) £164 - -
75th Percentile £181 - -
90th Percentile £188 - -
Scotland median daily rate £463 £475 £475
% change year-on-year -2.63% - +2.15%

Customer Service
Job Vacancy Trend in West Dunbartonshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in West Dunbartonshire.

Job vacancy trend for Customer Service in West Dunbartonshire

Customer Service
Contract Job Locations in West Dunbartonshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Service within the West Dunbartonshire region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Clydebank - 1 £188 -
Customer Service
Scotland

Customer Service
Co-occurring Skills and Capabilities in West Dunbartonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Public Sector
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) IT Analyst
1 1 (100.00%) IT Support
1 1 (100.00%) IT Support Analyst
1 1 (100.00%) Support Analyst
Processes & Methodologies
1 1 (100.00%) Data Protection
1 1 (100.00%) ITIL
Qualifications
1 1 (100.00%) Degree
Quality Assurance & Compliance
1 1 (100.00%) SLA
Vendors
1 1 (100.00%) Microsoft