Customer Experience Jobs in West End of London

Customer Experience (CX)
Central London > West End of London

The following table provides summary statistics for permanent job vacancies advertised in West End of London with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 10 37 36
Rank change year-on-year +27 -1 +7
Permanent jobs citing Customer Experience 16 7 1
As % of all permanent jobs advertised in West End of London 16.00% 2.90% 0.55%
As % of the Processes & Methodologies category 17.20% 2.99% 0.58%
Number of salaries quoted 9 3 1
10th Percentile - £38,000 -
25th Percentile - £55,625 £41,250
Median annual salary (50th Percentile) £40,000 £85,000 £42,500
Median % change year-on-year -52.94% +100.00% -33.30%
75th Percentile £50,000 £92,500 £43,750
90th Percentile £63,000 £97,000 -
Central London median annual salary £50,000 £80,000 £73,750
% change year-on-year -37.50% +8.47% -1.67%

All Process and Methodology Skills
West End of London

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West End of London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 93 234 172
As % of all permanent jobs advertised in West End of London 93.00% 97.10% 94.51%
Number of salaries quoted 59 158 151
10th Percentile £39,900 £39,475 £30,985
25th Percentile £45,625 £55,000 £41,875
Median annual salary (50th Percentile) £70,576 £67,500 £62,000
Median % change year-on-year +4.56% +8.87% +9.24%
75th Percentile £85,000 £92,500 £77,500
90th Percentile £100,000 £110,000 £102,500
Central London median annual salary £72,500 £75,000 £72,500
% change year-on-year -3.33% +3.45% +3.57%

Customer Experience
Job Vacancy Trend in West End of London

Job postings citing Customer Experience as a proportion of all IT jobs advertised in West End of London.

Job vacancy trend for Customer Experience in West End of London

Customer Experience
Salary Trend in West End of London

3-month moving average salary quoted in jobs citing Customer Experience in West End of London.

Salary trend for Customer Experience in West End of London

Customer Experience
Salary Histogram in West End of London

Salary distribution for jobs citing Customer Experience in West End of London over the 6 months to 3 May 2024.

Salary histogram for Customer Experience in West End of London

Customer Experience
Job Locations in West End of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the West End of London region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Westminster - 7 £40,000 - 1
Customer Experience
Central London

Customer Experience
Co-occurring Skills and Capabilities in West End of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (6.25%) SAP CRM
1 1 (6.25%) SAP CX
Cloud Services
1 1 (6.25%) Oracle Service Cloud
Database & Business Intelligence
1 7 (43.75%) Tableau
Development Applications
1 7 (43.75%) Git
General
1 9 (56.25%) Social Skills
2 1 (6.25%) Analytical Skills
Job Titles
1 7 (43.75%) Data Scientist
1 7 (43.75%) Senior
1 7 (43.75%) Senior Data Scientist
2 6 (37.50%) Business Development Manager
2 6 (37.50%) Business Manager
2 6 (37.50%) Development Manager
3 2 (12.50%) Service Desk Manager
3 2 (12.50%) Service Manager
4 1 (6.25%) Lead
Libraries, Frameworks & Software Standards
1 7 (43.75%) Pandas
1 7 (43.75%) PySpark
1 7 (43.75%) scikit-learn
1 7 (43.75%) TensorFlow
Miscellaneous
1 7 (43.75%) Algorithms
2 1 (6.25%) Legacy Systems
Processes & Methodologies
1 7 (43.75%) Actionable Insight
1 7 (43.75%) Artificial Intelligence
1 7 (43.75%) Data Munging
1 7 (43.75%) Data Science
1 7 (43.75%) Decision-Making
1 7 (43.75%) Demand Forecasting
1 7 (43.75%) Generative AI
1 7 (43.75%) Machine Learning
1 7 (43.75%) Mathematics
1 7 (43.75%) MLOps
1 7 (43.75%) Natural Language Processing
1 7 (43.75%) Neural Network
1 7 (43.75%) Physics
1 7 (43.75%) Predictive Modelling
1 7 (43.75%) Propensity Modelling
1 7 (43.75%) Root Cause Analysis
1 7 (43.75%) Statistics
1 7 (43.75%) Storytelling
1 7 (43.75%) Visualisation
1 7 (43.75%) WFM
Programming Languages
1 7 (43.75%) Python
1 7 (43.75%) SQL
Qualifications
1 10 (62.50%) Degree
2 7 (43.75%) DBS Check
2 7 (43.75%) Master's Degree
Quality Assurance & Compliance
1 1 (6.25%) PMO
Vendors
1 7 (43.75%) Databricks
2 6 (37.50%) Salesforce
3 1 (6.25%) SAP