3 of 3 Service Management Jobs in West London

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator youll be joining a telecoms company responsible for next generation wireless infrastructure. Youll work in a small team and closely with the Head of Delivery and Head of Programmes … support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation to internal teams or term contractors. Its a fully remote role, with potential travel into ...

Engineer with good skills around VMware and Azure within an ITIL framework. The role: Working with colleagues in the Technology department and our managed service suppliers to deliver high-quality, secure, and resilient computing platforms. Delivering day-to-day support, configuration, and implementation of our hybrid cloud platform services. … computing platforms, ensuring operational aspects are fully considered, and advising Technology colleagues on application hosting decisions. Skills required: Experience working in a high-pressure service delivery environment, where the platforms are fundamental to delivering the highest quality of service. Strong interpersonal skills to deliver successfully across a broad spectrum ...

tooling. Key Responsibilities: • Implement and maintain standardised operating procedures for deployment, configuration, and testing. • Automate manual tasks and deployment processes. • Maintain version-controlled configuration management (Terraform, Ansible, or similar). • Keep virtual machine and service configurations documented and up to date. • Support automated testing (unit, integration, regression). … documentation in line with standards. • Collaborate with engineers, developers, and operational teams to deliver high-quality services. • Provide customer support and record activities in service management tools. • Contribute to continuous improvement of processes and tooling. Full perm role including organisation benefits (Excellent pension) Fully remote with the need ...