6 of 6 Service Management Jobs in West London

about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Littlefish is seeking an enthusiastic and skilled Onsite Engineer to join our expanding Service Delivery team. As an Onsite Engineer, you will be the face of Littlefish's exceptional technical support, providing direct, walk-up assistance to a diverse range of users across … Your support will cover desktop, laptop, printer, telephony, and application issues, along with involvement in application and network/server troubleshooting. Working closely with the Onsite Team Leader and Service Delivery Manager, you'll have the opportunity to work hands-on with cutting-edge technologies. Your role will be vital in delivering seamless IT experiences for our customers. Effective … communication, managing technical queries, and adhering to service-level agreements (SLAs) will be key to your success. What will you be doing on a day-to-day basis? BAU Support: Providing walk-up assistance and resolving IT issues in a fast-paced environment. Joiner, mover, leaver support: Setting up new hardware and supporting user inductions. Floorwalking: Proactively assisting users More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new Core Applications … environment services and the subsequent effective management of the services in a Policing setting. The Role: Support the embedding of the new Core Systems/Applications environment and all the Applications integrations and inter-dependencies. Then be accountable for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The … successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of Business Applications environments and ideally, experience of embedding new Business Application environments would be highly advantageous Excellent communication and stakeholder More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new Core Applications … environment services and the subsequent effective management of the services in a Policing setting. The Role: Support the embedding of the new Core Systems/Applications environment and all the Applications integrations and inter-dependencies. Then be accountable for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The … successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of Business Applications environments and ideally, experience of embedding new Business Application environments would be highly advantageous Excellent communication and stakeholder More ❯

creating roadmaps, and helping clients navigate change Collaborating with cross-functional teams What We're Looking For: 3+ years of experience in IT consulting, ideally with exposure to strategy, service management, or enterprise architecture. Familiarity with cloud platforms (AWS, Azure, GCP)/IT frameworks Strong analytical and facilitation skills A growth mindset, collaborative approach, and a desire to More ❯

License This role is a critical part of the operations team. It is the function of our Field Engineers to ensure the hardware required for our traffic enforcement and management products is delivered and maintained in a timely, successful, and safe manor. What you will be doing: Work with the Head of Service Management, PMO Manager and … Technical Manager and wider service delivery and service management team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented. System commissioning – working with our engineering partners to install at client sites, ensuring systems are delivered as specified. Working on site to install and assemble system, overseeing the activities … our growth is our Technology side of the business where we have attained Videalert and Vortex. Together we are the UK’s leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions that deliver the highest productivity at the lowest operational cost. We provide environmental sensors, networks, and data solutions to support decarbonisation More ❯

Schedule: 5 days per week, office-based A leading organisation is seeking an experienced IT Support Engineer for a 5-week onsite contract. The role combines day-to-day service desk responsibilities with high-level VIP support. The ideal candidate will be confident working in a fast-paced, professional environment, supporting senior executives and maintaining critical IT systems. Key … Responsibilities: Service Desk Support: Manage incidents and service requests from creation to resolution Prioritise, assign, and escalate tickets in line with SLAs Collaborate with 1st Line and backend support teams for troubleshooting Communicate clear, user-friendly updates to end-users Accurately log all calls and issues in the service management system Use knowledge bases to support … Oversee the desk booking system Required Skills and Experience: Crestron MTR video conferencing systems Dell laptops, Apple iPhones/iPads, Android (Samsung) Office 365 Suite and Admin Portal ManageEngine Service Desk & Endpoint Central Network troubleshooting and diagnostics VPN clients, AirWatch MDM, PingOne 2FA, 8x8 Telephone This is an excellent opportunity for a skilled support engineer looking for an immediate More ❯