Period
to 22 November 2017

The median contractor rate for a Service Desk Engineer was £161 per day in advertised job vacancies in the West Midlands during the 6 months to 22 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Engineer
England > West Midlands
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 180 196 170
Rank change year-on-year +16 -26 +6
Contract jobs requiring a Service Desk Engineer 8 19 2
As % of all contract IT jobs advertised in the West Midlands 0.17% 0.31% 0.041%
As % of the Job Titles category 0.17% 0.32% 0.043%
Number of daily rates quoted 2 0 1
West Midlands median daily rate £161 - £105
10th Percentile £108 - £103
90th Percentile £224 - £108
England median daily rate £140 £145 £124
% change year-on-year -3.45% +17.41% -17.67%
Number of hourly rates quoted 0 2 1
West Midlands median hourly rate - £13.88 £10.33
Median hourly rate % change year-on-year - +34.32% -18.98%
England median hourly rate £16.00 £13.00 £13.69
% change year-on-year +23.08% -5.04% -2.21%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Midlands
Contract vacancies in the West Midlands with a recognized job title 4575 5889 4639
% of contract IT jobs with a recognized job title 94.58% 95.05% 94.77%
Number of daily rates quoted 2894 3540 2651
West Midlands median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £213 £237 £213
90th Percentile £542 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 204 238 271
West Midlands median hourly rate £17.38 £15.21 £17.00
Median hourly rate % change year-on-year +14.22% -10.51% +5.20%
10th Percentile £10.50 £10.00 £10.50
90th Percentile £43.75 £39.50 £38.75
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Service Desk Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured Service Desk Engineer in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Desk Engineer in the West Midlands

Service Desk Engineer
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Engineer in the West Midlands.

Contractor daily rate trend for Service Desk Engineer in the West Midlands

Service Desk Engineer
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Service Desk Engineer in the West Midlands over the 6 months to 22 November 2017.

Contractor daily rate histogram for Service Desk Engineer in the West Midlands

Service Desk Engineer
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Engineer in the West Midlands.

Contractor hourly rate trend for Service Desk Engineer in the West Midlands

Service Desk Engineer
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Engineer within the West Midlands region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +10 3 £225 -
Warwickshire -8 2 - -
Solihull - 2 - -
Coventry - 1 £98 -
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 19 Co-occurring IT Skills in the West Midlands

For the 6 months to 22 November 2017, Service Desk Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Service Desk Engineer in the job title.

1 6 (75.00%) Windows
2 4 (50.00%) ITIL
2 4 (50.00%) Windows 7
2 4 (50.00%) Office 365
2 4 (50.00%) Active Directory
3 3 (37.50%) Microsoft
4 2 (25.00%) Windows 10
4 2 (25.00%) Remote Desktop
4 2 (25.00%) Microsoft Office
4 2 (25.00%) Citrix
4 2 (25.00%) Blackberry
4 2 (25.00%) Blackberry Enterprise Server
4 2 (25.00%) Microsoft App-V
4 2 (25.00%) Knowledge Management
4 2 (25.00%) SCCM
4 2 (25.00%) SC Cleared
4 2 (25.00%) Security Cleared
5 1 (12.50%) Windows 8
5 1 (12.50%) ServiceNow

Service Desk Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) Blackberry Enterprise Server
Applications
1 2 (25.00%) Microsoft Office
Cloud Services
1 4 (50.00%) Office 365
Communications & Networking
1 2 (25.00%) Remote Desktop
Miscellaneous
1 2 (25.00%) Blackberry
Operating Systems
1 6 (75.00%) Windows
2 4 (50.00%) Windows 7
3 2 (25.00%) Windows 10
4 1 (12.50%) Windows 8
Processes & Methodologies
1 4 (50.00%) ITIL
2 2 (25.00%) Knowledge Management
Qualifications
1 2 (25.00%) SC Cleared
1 2 (25.00%) Security Cleared
System Software
1 4 (50.00%) Active Directory
2 2 (25.00%) Microsoft App-V
Systems Management
1 2 (25.00%) SCCM
Vendors
1 3 (37.50%) Microsoft
2 2 (25.00%) Citrix
3 1 (12.50%) ServiceNow