The median contractor rate for a Service Desk Engineer was £110 per day in advertised job vacancies in England during the 3 months to 24 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Engineer
UK / England
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 514 558 577
Rank change year-on-year +44 +19  
Contract jobs requiring a Service Desk Engineer 68 74 48
As % of all contract IT jobs advertised in England 0.16% 0.15% 0.094%
As % of the Job Titles category 0.17% 0.16% 0.099%
Number of daily rates quoted 38 25 15
Median daily rate £110 £150 £120
Median daily rate % change year-on-year -26.66% +25.00%  
90% offered a daily rate of more than £70 £106 £109
10% offered a daily rate of more than £175 £215 £170
UK excluding London median daily rate £113 £150 £125
% change year-on-year -25.00% +20.00%  
Number of hourly rates quoted 12 12 15
Median hourly rate £16.00 £14.67 £15.00
Median hourly rate % change year-on-year +9.06% -2.20%  
90% offered a hourly rate of more than £11.00 £10.36 £12.20
10% offered a hourly rate of more than £17.00 £24.08 £17.09
UK excluding London median hourly rate £14.00 £15.00 £14.00
% change year-on-year -6.66% +7.14%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 40228 46925 48391
As % of all contract IT job vacancies advertised in England 94.73% 95.04% 94.83%
Number of daily rates quoted 26246 30992 30918
Median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25%  
90% offered a daily rate of more than £275 £263 £250
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1226 1370 1877
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £43.50 £40.00
UK excluding London median hourly rate £17.50 £17.48 £16.00
% change year-on-year +0.14% +9.21%  

Service Desk Engineer
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Service Desk Engineer in the job title.

Job vacancy trend for Service Desk Engineer in England

Service Desk Engineer
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Engineer in England.

Contractor daily rate trend for Service Desk Engineer in England

Service Desk Engineer
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Service Desk Engineer in England over the 3 months to 24 June 2017.

Contractor daily rate histogram for Service Desk Engineer in England

Service Desk Engineer
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Engineer in England.

Contractor hourly rate trend for Service Desk Engineer in England

Service Desk Engineer
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Service Desk Engineer in England over the 3 months to 24 June 2017.

Contractor hourly rate histogram for Service Desk Engineer in England

Service Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Engineer within the England region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +29 25 £113 -33.33% 5
London +26 22 £70 -50.00% 3
West Midlands +28 10 £103 -
Yorkshire - 4 £83 -
East Midlands - 3 £148 - 1
North West +21 2 £168 - 1
South West -8 1 - - 4
East of England -14 1 £110 +2.80% 1
Service Desk Engineer
UK

Service Desk Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 24 June 2017, Service Desk Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Service Desk Engineer in the job title.

1 82 (71.93%) Windows
2 59 (51.75%) Active Directory
3 57 (50.00%) ITIL
4 42 (36.84%) Windows 7
5 36 (31.58%) Microsoft
5 36 (31.58%) Microsoft Office
6 28 (24.56%) Office 365
7 24 (21.05%) Apple
7 24 (21.05%) SLA
8 20 (17.54%) Data Protection
9 19 (16.67%) ITIL V3
10 18 (15.79%) ITSM
11 17 (14.91%) HP
12 15 (13.16%) Android
13 14 (12.28%) Incident Management
13 14 (12.28%) Windows 10
14 12 (10.53%) Knowledge Management
14 12 (10.53%) VPN
15 11 (9.65%) WAN
15 11 (9.65%) Service Management
15 11 (9.65%) Retail
15 11 (9.65%) Smartphone
16 10 (8.77%) RSA SecurID
16 10 (8.77%) Remedy ITSM
16 10 (8.77%) ServiceCenter
16 10 (8.77%) Wireless
16 10 (8.77%) Toshiba
16 10 (8.77%) Remedy
16 10 (8.77%) BMC
16 10 (8.77%) CA

Service Desk Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.14%) MS Exchange
2 3 (2.63%) Blackberry Enterprise Server
3 2 (1.75%) CMS
3 2 (1.75%) IBM Notes
3 2 (1.75%) SharePoint
3 2 (1.75%) Skype for Business
4 1 (0.88%) Apache
4 1 (0.88%) Exchange Server 2003
4 1 (0.88%) Exchange Server 2007
4 1 (0.88%) Exchange Server 2010
4 1 (0.88%) SharePoint 2013
Applications
1 36 (31.58%) Microsoft Office
2 3 (2.63%) Microsoft Excel
2 3 (2.63%) Microsoft PowerPoint
2 3 (2.63%) MS Visio
Business Applications
1 10 (8.77%) Remedy ITSM
2 1 (0.88%) Dynamics AX
2 1 (0.88%) Dynamics CRM
2 1 (0.88%) Eikon
Cloud Services
1 28 (24.56%) Office 365
2 3 (2.63%) G Suite
3 2 (1.75%) Microsoft Azure
4 1 (0.88%) Cloud Computing
4 1 (0.88%) Mimecast
4 1 (0.88%) OneDrive
Communications & Networking
1 12 (10.53%) VPN
2 11 (9.65%) WAN
3 10 (8.77%) Wireless
4 5 (4.39%) DHCP
4 5 (4.39%) DNS
4 5 (4.39%) Unified Communications
5 4 (3.51%) TCP/IP
6 3 (2.63%) LAN
6 3 (2.63%) Remote Desktop
7 1 (0.88%) Cisco IOS
7 1 (0.88%) Ethernet
7 1 (0.88%) Firewall
7 1 (0.88%) Internet
7 1 (0.88%) Skype
7 1 (0.88%) SMS
7 1 (0.88%) Wi-Fi
Database & Business Intelligence
1 2 (1.75%) SQL Server
2 1 (0.88%) MySQL
General
1 11 (9.65%) Retail
2 3 (2.63%) Automotive
3 1 (0.88%) Banking
3 1 (0.88%) Retail Banking
3 1 (0.88%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.88%) LAMP
Miscellaneous
1 11 (9.65%) Smartphone
2 10 (8.77%) RSA SecurID
3 8 (7.02%) Analytical Skills
4 7 (6.14%) Blackberry
5 6 (5.26%) Data Centre
6 3 (2.63%) Driving Licence
7 2 (1.75%) AS400
7 2 (1.75%) iPhone
7 2 (1.75%) PDA
8 1 (0.88%) BYOD
8 1 (0.88%) Video Conferencing
Operating Systems
1 82 (71.93%) Windows
2 42 (36.84%) Windows 7
3 15 (13.16%) Android
4 14 (12.28%) Windows 10
5 8 (7.02%) Windows 8
5 8 (7.02%) Windows XP
6 4 (3.51%) Apple iOS
7 2 (1.75%) Mac OS
8 1 (0.88%) Linux
8 1 (0.88%) Solaris
8 1 (0.88%) Unix
8 1 (0.88%) Windows NT
8 1 (0.88%) Windows Server
8 1 (0.88%) Windows Server 2003
8 1 (0.88%) Windows Server 2008
8 1 (0.88%) Windows Server 2012
Processes & Methodologies
1 57 (50.00%) ITIL
2 20 (17.54%) Data Protection
3 19 (16.67%) ITIL V3
4 18 (15.79%) ITSM
5 14 (12.28%) Incident Management
6 12 (10.53%) Knowledge Management
7 11 (9.65%) Service Management
8 10 (8.77%) Break/Fix
8 10 (8.77%) Chat Support
9 7 (6.14%) Change Management
9 7 (6.14%) Service Delivery
10 6 (5.26%) Asset Management
11 5 (4.39%) Data Loss Prevention
11 5 (4.39%) Desktop Virtualisation
11 5 (4.39%) Disaster Recovery
12 4 (3.51%) Coaching
12 4 (3.51%) DNA
12 4 (3.51%) Migration
13 2 (1.75%) Continuous Improvement
13 2 (1.75%) Ticket Management
Programming Languages
1 2 (1.75%) SQL
2 1 (0.88%) PHP
Qualifications
1 8 (7.02%) SC Cleared
1 8 (7.02%) Security Cleared
2 7 (6.14%) Microsoft Certification
3 6 (5.26%) MCP
4 4 (3.51%) MCSE
5 3 (2.63%) DBS Check
5 3 (2.63%) Degree
5 3 (2.63%) DV Cleared
5 3 (2.63%) ITIL Certification
6 2 (1.75%) CCNA
6 2 (1.75%) Cisco Certification
6 2 (1.75%) CTC Cleared
7 1 (0.88%) MCSA
Quality Assurance & Compliance
1 24 (21.05%) SLA
System Software
1 59 (51.75%) Active Directory
2 3 (2.63%) Hyper-V
3 2 (1.75%) Microsoft App-V
3 2 (1.75%) VMware Infrastructure
4 1 (0.88%) BitLocker
4 1 (0.88%) XenDesktop
Systems Management
1 10 (8.77%) ServiceCenter
2 4 (3.51%) SCCM
3 1 (0.88%) Nagios
3 1 (0.88%) SCOM
3 1 (0.88%) ZABBIX
Vendors
1 36 (31.58%) Microsoft
2 24 (21.05%) Apple
3 17 (14.91%) HP
4 10 (8.77%) BMC
4 10 (8.77%) CA
4 10 (8.77%) Dell
4 10 (8.77%) Peregrine
4 10 (8.77%) Remedy
4 10 (8.77%) Toshiba
5 7 (6.14%) Cisco
5 7 (6.14%) Citrix
6 6 (5.26%) VMware
7 3 (2.63%) Google
8 2 (1.75%) Huawei
8 2 (1.75%) Lotus
8 2 (1.75%) MobileIron
8 2 (1.75%) ServiceNow
9 1 (0.88%) Mitel
9 1 (0.88%) NetApp
9 1 (0.88%) Red Hat
Uxbridge, Middlesex
Talendrone.com
Rate: £60 - £80 / Day
Posted: 2 days ago
Northampton, Northamptonshire
Square One Resources
Rate: £150 per day
Posted: 2 days ago