The following table provides summary statistics for contract job vacancies advertised in Yorkshire with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Customer Insight
England / Yorkshire
Rank 107 126 120
Rank change year-on-year +19 -6  
Contract jobs citing Customer Insight 20 16 13
As % of all contract IT jobs advertised in Yorkshire 0.93% 0.56% 0.49%
As % of the Processes & Methodologies category 1.12% 0.70% 0.60%
Number of daily rates quoted 7 12 11
Median daily rate £475 £454 £425
Median daily rate % change year-on-year +4.68% +6.76%  
90% offered a daily rate of more than £390 £405 £300
10% offered a daily rate of more than £520 £586 £450
UK excluding London median daily rate £425 £450 £400
% change year-on-year -5.55% +12.50%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £125.00 - -

Customer Insight is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Yorkshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Yorkshire
Contract job vacancies with a requirement for process and methodology skills 1781 2301 2166
As % of all contract IT job vacancies advertised in Yorkshire 82.45% 81.05% 82.11%
Number of daily rates quoted 1141 1562 1395
Median daily rate £410 £410 £375
Median daily rate % change year-on-year - +9.33%  
90% offered a daily rate of more than £300 £300 £250
10% offered a daily rate of more than £550 £575 £475
UK excluding London median daily rate £410 £400 £400
% change year-on-year +2.50% +0.06%  
Number of hourly rates quoted 35 65 62
Median hourly rate £13.00 £16.50 £18.00
Median hourly rate % change year-on-year -21.21% -8.33%  
90% offered a hourly rate of more than £8.82 £10.20 £9.25
10% offered a hourly rate of more than £35.34 £35.00 £35.50
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

Customer Insight
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire citing Customer Insight as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Insight in Yorkshire

Customer Insight
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Insight in Yorkshire.

Contractor daily rate trend for Customer Insight in Yorkshire

Customer Insight
Contractor Daily Rate Histogram in Yorkshire

The daily rate distribution of IT jobs citing Customer Insight in Yorkshire over the 3 months to 25 March 2017.

Contractor daily rate histogram for Customer Insight in Yorkshire

Customer Insight
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the Yorkshire region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +12 18 £475 +5.26% 1
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in Yorkshire

For the 6 months to 25 March 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for Customer Insight.

1 31 (75.61%) Agile Software Development
1 31 (75.61%) Usability Testing
1 31 (75.61%) Guerrilla Research
2 28 (68.29%) Service Design
3 27 (65.85%) Analytical Skills
4 25 (60.98%) Ethnography
4 25 (60.98%) Human Factors
5 24 (58.54%) Market Research
6 21 (51.22%) User Experience
7 17 (41.46%) Psychology
7 17 (41.46%) Cognitive Psychology
7 17 (41.46%) Degree
8 7 (17.07%) User Stories
9 6 (14.63%) Service Delivery
10 5 (12.20%) Open Source
11 4 (9.76%) Agile Project Management
11 4 (9.76%) Finance
11 4 (9.76%) Stakeholder Management
11 4 (9.76%) Scrum
11 4 (9.76%) Web Services
11 4 (9.76%) Project Management
12 3 (7.32%) NHS
12 3 (7.32%) Analytics
13 2 (4.88%) Continuous Improvement
13 2 (4.88%) Management Information System
13 2 (4.88%) Performance Management
14 1 (2.44%) Digital Marketing
14 1 (2.44%) Tandem
14 1 (2.44%) Programme Management
14 1 (2.44%) SAP Oil and Gas

Customer Insight
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (2.44%) SAP Oil and Gas
General
1 4 (9.76%) Finance
2 1 (2.44%) Electronics
2 1 (2.44%) Manufacturing
2 1 (2.44%) Marketing
2 1 (2.44%) Telecoms
Job Titles
1 26 (63.41%) User Researcher
2 19 (46.34%) User Experience Researcher
3 5 (12.20%) Service Manager
4 3 (7.32%) Digital User Researcher
5 2 (4.88%) Analyst
5 2 (4.88%) Delivery Manager
5 2 (4.88%) Digital Delivery Manager
5 2 (4.88%) Senior Manager
5 2 (4.88%) Senior Service Manager
6 1 (2.44%) Analytics Manager
6 1 (2.44%) Customer Analyst
6 1 (2.44%) Customer Insight Analyst
6 1 (2.44%) Data Analyst
6 1 (2.44%) Data Insight Analyst
6 1 (2.44%) Head of Design
6 1 (2.44%) Insight Analyst
6 1 (2.44%) Insight Data Analyst
6 1 (2.44%) Performance Manager
6 1 (2.44%) Public Sector Delivery Manager
6 1 (2.44%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 4 (9.76%) Web Services
Miscellaneous
1 27 (65.85%) Analytical Skills
2 21 (51.22%) User Experience
3 3 (7.32%) NHS
4 2 (4.88%) Management Information System
5 1 (2.44%) Tandem
Processes & Methodologies
1 31 (75.61%) Agile Software Development
1 31 (75.61%) Guerrilla Research
1 31 (75.61%) Usability Testing
2 28 (68.29%) Service Design
3 25 (60.98%) Ethnography
3 25 (60.98%) Human Factors
4 24 (58.54%) Market Research
5 17 (41.46%) Cognitive Psychology
5 17 (41.46%) Psychology
6 7 (17.07%) User Stories
7 6 (14.63%) Service Delivery
8 5 (12.20%) Open Source
9 4 (9.76%) Agile Project Management
9 4 (9.76%) Project Management
9 4 (9.76%) Scrum
9 4 (9.76%) Stakeholder Management
10 3 (7.32%) Analytics
11 2 (4.88%) Continuous Improvement
11 2 (4.88%) Performance Management
12 1 (2.44%) Digital Marketing
Qualifications
1 17 (41.46%) Degree
Vendors
1 1 (2.44%) SAP
Shipley, West Yorkshire
Square One Resources
Rate: £428 per day
Posted: 2 days ago