Period
to 23 September 2018

The median contractor rate for a Service Desk Support was £223 per day in advertised job vacancies in West Yorkshire during the 6 months to 23 September 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Support
Yorkshire > West Yorkshire
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 166 147 166
Rank change year-on-year -19 +19 -6
Contract jobs requiring a Service Desk Support 5 8 14
As % of all contract IT jobs advertised in West Yorkshire 0.14% 0.28% 0.36%
As % of the Job Titles category 0.15% 0.29% 0.37%
Number of daily rates quoted 2 0 3
West Yorkshire median daily rate £223 - £125
10th Percentile £210 - £103
90th Percentile £229 - £138
Yorkshire median daily rate £208 £110 £125
% change year-on-year +88.64% -12.00% -
Number of hourly rates quoted 3 4 10
West Yorkshire median hourly rate £8.82 £14.20 £10.10
Median hourly rate % change year-on-year -37.89% +40.59% +1.00%
10th Percentile £8.42 £14.10 £8.38
90th Percentile £22.85 £14.30 £10.50
Yorkshire median hourly rate £8.82 £14.20 £10.20
% change year-on-year -37.89% +39.22% -0.97%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Yorkshire
Contract vacancies in West Yorkshire with a recognized job title 3,312 2,795 3,802
% of contract IT jobs with a recognized job title 95.92% 97.69% 96.52%
Number of daily rates quoted 2,246 1,886 2,536
West Yorkshire median daily rate £413 £400 £400
Median daily rate % change year-on-year +3.13% - +10.34%
10th Percentile £291 £269 £266
90th Percentile £550 £544 £538
Yorkshire median daily rate £410 £400 £400
% change year-on-year +2.50% - +10.34%
Number of hourly rates quoted 117 78 93
West Yorkshire median hourly rate £15.43 £14.10 £12.82
Median hourly rate % change year-on-year +9.40% +9.98% -5.04%
10th Percentile £9.45 £8.74 £9.23
90th Percentile £28.25 £27.82 £22.91
Yorkshire median hourly rate £15.81 £14.20 £13.91
% change year-on-year +11.30% +2.12% +3.50%

Service Desk Support
Job Vacancy Trend in West Yorkshire

Job postings that featured Service Desk Support in the job title as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Desk Support in West Yorkshire

Service Desk Support
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Support in West Yorkshire.

Contractor daily rate trend for Service Desk Support in West Yorkshire

Service Desk Support
Contractor Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Support in West Yorkshire.

Contractor hourly rate trend for Service Desk Support in West Yorkshire

Service Desk Support
Contractor Hourly Rate Histogram in West Yorkshire

The hourly rate distribution of IT jobs citing Service Desk Support in West Yorkshire over the 6 months to 23 September 2018.

Contractor hourly rate histogram for Service Desk Support in West Yorkshire

Service Desk Support
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support within the West Yorkshire region over the 6 months to 23 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -8 3 £223 - 1
Huddersfield - 1 - -
Service Desk Support
Yorkshire

Service Desk Support Skill Set
Top 13 Co-occurring IT Skills in West Yorkshire

For the 6 months to 23 September 2018, Service Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Yorkshire region featuring Service Desk Support in the job title.

1 5 (100.00%) Windows
2 4 (80.00%) Microsoft
3 3 (60.00%) Microsoft Office
4 2 (40.00%) Retail Banking
4 2 (40.00%) Banking
4 2 (40.00%) Active Directory
5 1 (20.00%) Windows 7
5 1 (20.00%) Windows 8
5 1 (20.00%) Windows 10
5 1 (20.00%) Remedy
5 1 (20.00%) LAN
5 1 (20.00%) PDA
5 1 (20.00%) Security Cleared

Service Desk Support Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (60.00%) Microsoft Office
Communications & Networking
1 1 (20.00%) LAN
General
1 2 (40.00%) Banking
1 2 (40.00%) Retail Banking
Miscellaneous
1 1 (20.00%) PDA
Operating Systems
1 5 (100.00%) Windows
2 1 (20.00%) Windows 10
2 1 (20.00%) Windows 7
2 1 (20.00%) Windows 8
Qualifications
1 1 (20.00%) Security Cleared
System Software
1 2 (40.00%) Active Directory
Vendors
1 4 (80.00%) Microsoft
2 1 (20.00%) Remedy