Period
to 23 September 2018

The median contractor rate for a Service Desk Support was £208 per day in advertised job vacancies in Yorkshire during the 6 months to 23 September 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Support
England > Yorkshire
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 190 172 184
Rank change year-on-year -18 +12 +7
Contract jobs requiring a Service Desk Support 7 12 31
As % of all contract IT jobs advertised in Yorkshire 0.14% 0.29% 0.55%
As % of the Job Titles category 0.15% 0.30% 0.57%
Number of daily rates quoted 4 3 6
Yorkshire median daily rate £208 £110 £125
Median daily rate % change year-on-year +88.64% -12.00% -
10th Percentile £153 £105 £104
90th Percentile £228 £118 £138
England median daily rate £140 £135 £140
% change year-on-year +3.70% -3.57% -
Number of hourly rates quoted 3 4 16
Yorkshire median hourly rate £8.82 £14.20 £10.20
Median hourly rate % change year-on-year -37.89% +39.22% -0.97%
10th Percentile £8.42 £14.10 £8.94
90th Percentile £22.85 £14.30 £23.75
England median hourly rate £13.50 £14.20 £12.00
% change year-on-year -4.93% +18.33% -7.69%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Yorkshire
Contract vacancies in Yorkshire with a recognized job title 4,731 4,021 5,483
% of contract IT jobs with a recognized job title 95.94% 97.06% 96.46%
Number of daily rates quoted 3,148 2,613 3,623
Yorkshire median daily rate £410 £400 £400
Median daily rate % change year-on-year +2.50% - +10.34%
10th Percentile £263 £250 £258
90th Percentile £550 £545 £538
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 176 126 180
Yorkshire median hourly rate £15.81 £14.20 £13.91
Median hourly rate % change year-on-year +11.30% +2.12% +3.50%
10th Percentile £10.13 £9.25 £9.48
90th Percentile £38.25 £28.03 £28.95
England median hourly rate £18.00 £18.70 £19.00
% change year-on-year -3.74% -1.58% +8.57%

Service Desk Support
Job Vacancy Trend in Yorkshire

Job postings that featured Service Desk Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Desk Support in Yorkshire

Service Desk Support
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Support in Yorkshire.

Contractor daily rate trend for Service Desk Support in Yorkshire

Service Desk Support
Contractor Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Support in Yorkshire.

Contractor hourly rate trend for Service Desk Support in Yorkshire

Service Desk Support
Contractor Hourly Rate Histogram in Yorkshire

The hourly rate distribution of IT jobs citing Service Desk Support in Yorkshire over the 6 months to 23 September 2018.

Contractor hourly rate histogram for Service Desk Support in Yorkshire

Service Desk Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support within the Yorkshire region over the 6 months to 23 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -19 5 £223 - 1
North Yorkshire -2 1 £145 +31.82%
East Yorkshire - 1 £200 -
Service Desk Support
England

Service Desk Support Skill Set
Top 28 Co-occurring IT Skills in Yorkshire

For the 6 months to 23 September 2018, Service Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Yorkshire region featuring Service Desk Support in the job title.

1 7 (100.00%) Windows
2 4 (57.14%) Microsoft
2 4 (57.14%) Microsoft Office
3 3 (42.86%) Active Directory
4 2 (28.57%) Windows 10
4 2 (28.57%) Banking
4 2 (28.57%) Retail Banking
4 2 (28.57%) Windows 7
5 1 (14.29%) Windows 8
5 1 (14.29%) Kalman Filter
5 1 (14.29%) Security Cleared
5 1 (14.29%) PDA
5 1 (14.29%) CCNP
5 1 (14.29%) CCNA
5 1 (14.29%) Cisco Certification
5 1 (14.29%) Microsoft Certification
5 1 (14.29%) Apple
5 1 (14.29%) Remedy
5 1 (14.29%) McAfee
5 1 (14.29%) MCSE
5 1 (14.29%) LAN
5 1 (14.29%) SLA
5 1 (14.29%) Cisco
5 1 (14.29%) Windows Server
5 1 (14.29%) Email Filtering
5 1 (14.29%) Web Filtering
5 1 (14.29%) Self-Motivation
5 1 (14.29%) Problem-Solving

Service Desk Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (57.14%) Microsoft Office
Communications & Networking
1 1 (14.29%) LAN
General
1 2 (28.57%) Banking
1 2 (28.57%) Retail Banking
Miscellaneous
1 1 (14.29%) PDA
1 1 (14.29%) Self-Motivation
Operating Systems
1 7 (100.00%) Windows
2 2 (28.57%) Windows 10
2 2 (28.57%) Windows 7
3 1 (14.29%) Windows 8
3 1 (14.29%) Windows Server
Processes & Methodologies
1 1 (14.29%) Email Filtering
1 1 (14.29%) Kalman Filter
1 1 (14.29%) Problem-Solving
1 1 (14.29%) Web Filtering
Qualifications
1 1 (14.29%) CCNA
1 1 (14.29%) CCNP
1 1 (14.29%) Cisco Certification
1 1 (14.29%) MCSE
1 1 (14.29%) Microsoft Certification
1 1 (14.29%) Security Cleared
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 3 (42.86%) Active Directory
Vendors
1 4 (57.14%) Microsoft
2 1 (14.29%) Apple
2 1 (14.29%) Cisco
2 1 (14.29%) McAfee
2 1 (14.29%) Remedy