Period
to 19 December 2018

The median contractor rate for a Service Desk Support was £223 per day in advertised job vacancies in Yorkshire during the 6 months to 19 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Support
England > Yorkshire
6 months to
19 Dec 2018
Same period 2017 Same period 2016
Rank 185 172 176
Rank change year-on-year -13 +4 +5
Contract jobs requiring a Service Desk Support 16 16 34
As % of all contract IT jobs advertised in Yorkshire 0.32% 0.36% 0.65%
As % of the Job Titles category 0.33% 0.37% 0.67%
Number of daily rates quoted 10 3 11
Yorkshire median daily rate £223 £100 £125
Median daily rate % change year-on-year +122.50% -20.00% -1.96%
10th Percentile £130 £95 £108
90th Percentile £230 £205 £200
England median daily rate £145 £133 £148
% change year-on-year +9.43% -10.17% +1.72%
Number of hourly rates quoted 6 9 13
Yorkshire median hourly rate £14.00 £14.20 £10.20
Median hourly rate % change year-on-year -1.41% +39.22% +2.00%
10th Percentile £11.00 £12.96 £8.70
90th Percentile £15.25 £14.98 £23.30
England median hourly rate £14.00 £14.20 £11.75
% change year-on-year -1.41% +20.85% -12.96%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Yorkshire
Contract vacancies in Yorkshire with a recognized job title 4,821 4,315 5,051
% of contract IT jobs with a recognized job title 95.88% 96.62% 96.19%
Number of daily rates quoted 3,259 2,845 3,241
Yorkshire median daily rate £413 £400 £400
Median daily rate % change year-on-year +3.13% - +6.67%
10th Percentile £263 £225 £234
90th Percentile £550 £550 £538
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.03%
Number of hourly rates quoted 201 141 212
Yorkshire median hourly rate £15.50 £15.00 £13.73
Median hourly rate % change year-on-year +3.33% +9.29% +0.96%
10th Percentile £10.40 £10.50 £9.23
90th Percentile £33.75 £40.00 £28.75
England median hourly rate £18.70 £18.70 £18.00
% change year-on-year - +3.89% -

Service Desk Support
Job Vacancy Trend in Yorkshire

Job postings that featured Service Desk Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Desk Support in Yorkshire

Service Desk Support
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Support in Yorkshire.

Contractor daily rate trend for Service Desk Support in Yorkshire

Service Desk Support
Contractor Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Support in Yorkshire.

Contractor hourly rate trend for Service Desk Support in Yorkshire

Service Desk Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support within the Yorkshire region over the 6 months to 19 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -23 13 £230 +4.55% 3
South Yorkshire -5 1 £180 +80.00%
North Yorkshire - 1 £145 -
East Yorkshire - 1 £200 -
Service Desk Support
England

Service Desk Support Skill Set
Top 26 Co-occurring IT Skills in Yorkshire

For the 6 months to 19 December 2018, Service Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Yorkshire region featuring Service Desk Support in the job title.

1 14 (87.50%) Windows
2 12 (75.00%) Microsoft
3 8 (50.00%) Active Directory
4 6 (37.50%) Banking
4 6 (37.50%) Retail Banking
5 2 (12.50%) Windows 10
5 2 (12.50%) Windows 7
5 2 (12.50%) Microsoft Office
5 2 (12.50%) ITIL
6 1 (6.25%) CCNP
6 1 (6.25%) CCNA
6 1 (6.25%) MCSE
6 1 (6.25%) SLA
6 1 (6.25%) Cisco
6 1 (6.25%) Cisco Certification
6 1 (6.25%) Microsoft Certification
6 1 (6.25%) Apple
6 1 (6.25%) McAfee
6 1 (6.25%) Incident Management
6 1 (6.25%) Kalman Filter
6 1 (6.25%) Break/Fix
6 1 (6.25%) Self-Motivation
6 1 (6.25%) Problem-Solving
6 1 (6.25%) Windows Server
6 1 (6.25%) Email Filtering
6 1 (6.25%) Web Filtering

Service Desk Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (12.50%) Microsoft Office
General
1 6 (37.50%) Banking
1 6 (37.50%) Retail Banking
Miscellaneous
1 1 (6.25%) Self-Motivation
Operating Systems
1 14 (87.50%) Windows
2 2 (12.50%) Windows 10
2 2 (12.50%) Windows 7
3 1 (6.25%) Windows Server
Processes & Methodologies
1 2 (12.50%) ITIL
2 1 (6.25%) Break/Fix
2 1 (6.25%) Email Filtering
2 1 (6.25%) Incident Management
2 1 (6.25%) Kalman Filter
2 1 (6.25%) Problem-Solving
2 1 (6.25%) Web Filtering
Qualifications
1 1 (6.25%) CCNA
1 1 (6.25%) CCNP
1 1 (6.25%) Cisco Certification
1 1 (6.25%) MCSE
1 1 (6.25%) Microsoft Certification
Quality Assurance & Compliance
1 1 (6.25%) SLA
System Software
1 8 (50.00%) Active Directory
Vendors
1 12 (75.00%) Microsoft
2 1 (6.25%) Apple
2 1 (6.25%) Cisco
2 1 (6.25%) McAfee