Customer Engagement Contract Job Trends in Wiltshire

Customer Engagement
South West > Wiltshire

The table below provides summary statistics and contractor rates for jobs advertised in Wiltshire citing Customer Engagement skills. It covers contract job vacancies from the 6 months leading up to 14 November 2026, with comparisons to the same periods in the previous two years.

	6 months to 14 Nov 2026	Same period 2025	Same period 2024
Rank	45	60	58
Rank change year-on-year	+15	-2	-
Contract jobs citing Customer Engagement	22	1	5
As % of all contract jobs in Wiltshire	2.95%	0.20%	0.85%
As % of the Processes & Methodologies category	3.64%	0.23%	0.98%
Number of daily rates quoted	20	1	5
10^th Percentile	-	-	£515
25^th Percentile	£513	£456	-
Median daily rate (50^th Percentile)	£525	£463	£590
Median % change year-on-year	+13.51%	-21.61%	-
75^th Percentile	£538	£469	-
90^th Percentile	-	-	£596
South West median daily rate	£525	£463	£600
% change year-on-year	+13.51%	-22.92%	-9.77%

All Process & Methodology Skills
Wiltshire

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies citing process or methodology skills in Wiltshire.

	6 months to 14 Nov 2026	Same period 2025	Same period 2024
Contract vacancies citing process or methodology skills	605	441	508
As % of all contract jobs advertised in Wiltshire	81.21%	87.33%	86.84%
Number of daily rates quoted	392	284	342
10^th Percentile	£413	£358	£356
25^th Percentile	£475	£512	£461
Median daily rate (50^th Percentile)	£525	£575	£553
Median % change year-on-year	-8.70%	+3.98%	+0.55%
75^th Percentile	£631	£675	£668
90^th Percentile	£725	£746	£738
South West median daily rate	£550	£519	£525
% change year-on-year	+5.92%	-1.10%	-4.55%
Number of hourly rates quoted	45	29	9
10^th Percentile	£13.45	£12.50	-
25^th Percentile	£14.10	£15.00	-
Median hourly rate	£17.85	£22.27	£12.79
Median % change year-on-year	-19.83%	+74.08%	-74.42%
75^th Percentile	£62.50	£24.50	-
90^th Percentile	£92.00	£25.15	£22.23
South West median hourly rate	£57.50	£25.15	£65.00
% change year-on-year	+128.63%	-61.31%	+8.33%

Customer Engagement Job Vacancy Trend in Wiltshire

Historical trend showing the proportion of contract IT job postings citing Customer Engagement relative to all contract IT jobs advertised in Wiltshire.

Customer Engagement Daily Rate Trend in Wiltshire

Contractor daily rate distribution trend for jobs in Wiltshire citing Customer Engagement.

Customer Engagement Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Wiltshire region over the 6 months to 14 November 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location	Rank Change on Same Period Last Year	Job Ads Past 6 Months	Median Daily Rate Past 6 Months	Median Daily Rate % Change on Same Period Last Year	Live Jobs
Corsham	+8	22	£525	+13.51%	1
Customer Engagement South West

Customer Engagement Top 29 Co-Occurring Skills & Capabilities in Wiltshire

For the 6 months to 14 November 2026, contractor job vacancies citing Customer Engagement also mentioned the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Wiltshire region citing Customer Engagement.

Rank	Skill	Share	Job Ads
1	DV Cleared	100.0%	22
1	Security Cleared	100.0%	22
1	Stakeholder Management	100.0%	22
4	Active Directory	95.5%	21
4	Continuous Improvement	95.5%	21
4	CyberArk	95.5%	21
4	DevSecOps	95.5%	21
4	GAP Analysis	95.5%	21
4	ISO/IEC 27001	95.5%	21
4	ITSM	95.5%	21
4	LDAP	95.5%	21
4	Mentoring	95.5%	21
4	NIST	95.5%	21
4	Runbook	95.5%	21
4	Secrets Management	95.5%	21
4	Security Architecture	95.5%	21
4	SIEM	95.5%	21
4	Technical Leadership	95.5%	21
19	Customer Requirements	4.5%	1
19	Decision-Making	4.5%	1
19	ISTQB	4.5%	1
19	ISTQB Foundation Certification	4.5%	1
19	ITIL	4.5%	1
19	Patch Management	4.5%	1
19	Remediation Plan	4.5%	1
19	Roadmaps	4.5%	1
19	Software Testing	4.5%	1
19	Technology Roadmap	4.5%	1
19	Test Strategy	4.5%	1

Customer Engagement Co-Occurring Skills & Capabilities in Wiltshire by Category

The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.

Processes & Methodologies

Rank	Skill	Share	Job Ads
1	Stakeholder Management	100.0%	22
2	Continuous Improvement	95.5%	21
2	DevSecOps	95.5%	21
2	GAP Analysis	95.5%	21
2	ITSM	95.5%	21
2	Mentoring	95.5%	21
2	Runbook	95.5%	21
2	Secrets Management	95.5%	21
2	Security Architecture	95.5%	21
2	SIEM	95.5%	21
2	Technical Leadership	95.5%	21
12	Customer Requirements	4.5%	1
12	Decision-Making	4.5%	1
12	ITIL	4.5%	1
12	Patch Management	4.5%	1
12	Remediation Plan	4.5%	1
12	Roadmaps	4.5%	1
12	Software Testing	4.5%	1
12	Technology Roadmap	4.5%	1
12	Test Strategy	4.5%	1