The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Customer Engagement skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Engagement over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Engagement
England / South West
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 133 141 142
Rank change year-on-year +8 +1  
Contract jobs citing Customer Engagement 5 2 3
As % of all contract IT jobs advertised in the South West 0.18% 0.067% 0.096%
As % of the Processes & Methodologies category 0.22% 0.085% 0.12%
Number of daily rates quoted 1 2 1
Median daily rate £415 £335 £415
Median daily rate % change year-on-year +23.88% -19.27%  
UK excluding London median daily rate £450 £375 £353
% change year-on-year +20.00% +6.38%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £50.00 - £59.50

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process and methodology skills.

Contract Process & Methodology Skills
South West
Contract job vacancies with a requirement for process and methodology skills 2229 2361 2453
As % of all contract IT job vacancies advertised in the South West 82.04% 78.91% 78.60%
Number of daily rates quoted 1424 1557 1643
Median daily rate £400 £385 £388
Median daily rate % change year-on-year +3.89% -0.64%  
90% offered a daily rate of more than £285 £280 £288
10% offered a daily rate of more than £550 £575 £525
UK excluding London median daily rate £415 £400 £383
% change year-on-year +3.75% +4.57%  
Number of hourly rates quoted 92 108 112
Median hourly rate £43.50 £35.25 £36.40
Median hourly rate % change year-on-year +23.40% -3.15%  
90% offered a hourly rate of more than £17.00 £21.50 £16.00
10% offered a hourly rate of more than £52.50 £45.75 £55.00
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

Customer Engagement
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West citing Customer Engagement as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in the South West

Customer Engagement
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Engagement in the South West.

Contractor daily rate trend for Customer Engagement in the South West

Customer Engagement
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol - 2 - - 1
Wiltshire - 2 £415 - 2
Somerset - 1 - -
Customer Engagement
England

For the 6 months to 23 June 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Customer Engagement.

1 2 (40.00%) SC Cleared
1 2 (40.00%) Security Cleared
1 2 (40.00%) Stakeholder Management
1 2 (40.00%) Project Management
2 1 (20.00%) PRINCE2
2 1 (20.00%) Agile Software Development
2 1 (20.00%) JFC
2 1 (20.00%) Business Analysis
2 1 (20.00%) Fujitsu
2 1 (20.00%) Test Scripting
2 1 (20.00%) GAP Analysis
2 1 (20.00%) Telecoms
2 1 (20.00%) Finance
2 1 (20.00%) Migration
2 1 (20.00%) Spreadsheet
2 1 (20.00%) APMP
2 1 (20.00%) Waterfall
2 1 (20.00%) Business Transformation
2 1 (20.00%) Mentoring
2 1 (20.00%) Coaching
2 1 (20.00%) Analytical Skills
2 1 (20.00%) Customer Requirements
2 1 (20.00%) PMO
2 1 (20.00%) Digital Transformation Programme

Customer Engagement
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Spreadsheet
General
1 1 (20.00%) Finance
1 1 (20.00%) Telecoms
Job Titles
1 2 (40.00%) Programme Manager
1 2 (40.00%) Project Manager
2 1 (20.00%) Analyst
2 1 (20.00%) Business Analyst
2 1 (20.00%) Digital Project Manager
2 1 (20.00%) Digital Transformation
2 1 (20.00%) Digital Transformation Manager
2 1 (20.00%) PMO Manager
2 1 (20.00%) Transformation Analyst
2 1 (20.00%) Transformation Manager
2 1 (20.00%) Transformation Project Manager
Libraries, Frameworks & Software Standards
1 1 (20.00%) JFC
Miscellaneous
1 1 (20.00%) Analytical Skills
Processes & Methodologies
1 2 (40.00%) Project Management
1 2 (40.00%) Stakeholder Management
2 1 (20.00%) Agile Software Development
2 1 (20.00%) Business Analysis
2 1 (20.00%) Business Transformation
2 1 (20.00%) Coaching
2 1 (20.00%) Customer Requirements
2 1 (20.00%) Digital Transformation Programme
2 1 (20.00%) GAP Analysis
2 1 (20.00%) Mentoring
2 1 (20.00%) Migration
2 1 (20.00%) PRINCE2
2 1 (20.00%) Test Scripting
2 1 (20.00%) Waterfall
Qualifications
1 2 (40.00%) SC Cleared
1 2 (40.00%) Security Cleared
2 1 (20.00%) APMP
Quality Assurance & Compliance
1 1 (20.00%) PMO
Vendors
1 1 (20.00%) Fujitsu
Wiltshire
People Source Consulting
Rate: £750 - £800 per day
Posted: 18 days ago