The following table provides summary statistics for permanent job vacancies advertised in Wiltshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
South West / Wiltshire
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 74 100 95
Rank change year-on-year +26 -5  
Permanent jobs citing Customer Engagement 6 1 4
As % of all permanent IT jobs advertised in Wiltshire 0.75% 0.092% 0.36%
As % of the Processes & Methodologies category 0.84% 0.11% 0.40%
Number of salaries quoted 6 1 4
Median salary £50,000 £30,000 £32,500
Median salary % change year-on-year +66.66% -7.69%  
UK excluding London median salary £50,000 £50,000 £55,000
% change year-on-year - -9.09%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wiltshire with a requirement for process and methodology skills.

Process & Methodology Skills
Wiltshire
Permanent job vacancies with a requirement for process and methodology skills 712 951 1001
As % of all permanent IT job vacancies advertised in Wiltshire 88.67% 87.09% 89.45%
Number of salaries quoted 611 860 810
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year -5.55% +12.50%  
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £60,000 £56,759 £65,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in Wiltshire

The job posting trend of jobs advertised in Wiltshire citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in Wiltshire

Customer Engagement
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Wiltshire.

Salary trend for Customer Engagement in Wiltshire

Customer Engagement
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing Customer Engagement in Wiltshire over the 3 months to 29 March 2017.

Salary histogram for Customer Engagement in Wiltshire

Customer Engagement
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Wiltshire region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury - 5 £50,000 -
Customer Engagement
South West

For the 6 months to 29 March 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for Customer Engagement.

1 7 (87.50%) ITIL
2 6 (75.00%) Service Management
3 5 (62.50%) Windows
3 5 (62.50%) MSI
3 5 (62.50%) Microsoft App-V
3 5 (62.50%) User Acceptance Testing
3 5 (62.50%) Compatibility Testing
3 5 (62.50%) SCCM
3 5 (62.50%) SC Cleared
3 5 (62.50%) DV Cleared
3 5 (62.50%) Security Cleared
3 5 (62.50%) PowerShell
3 5 (62.50%) Windows Server 2008
3 5 (62.50%) Windows 7
3 5 (62.50%) Software Distribution
3 5 (62.50%) Infrastructure Management
3 5 (62.50%) Application Packaging
3 5 (62.50%) Mentoring
4 2 (25.00%) COBIT
4 2 (25.00%) Incident Management
4 2 (25.00%) ISO/IEC 27001
4 2 (25.00%) SLA
5 1 (12.50%) Service Delivery
5 1 (12.50%) Disaster Recovery
5 1 (12.50%) Military
5 1 (12.50%) Business Development
5 1 (12.50%) Marketing
5 1 (12.50%) Retail
5 1 (12.50%) Logistics
5 1 (12.50%) Business Continuity

Customer Engagement
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (12.50%) 4G
1 1 (12.50%) LTE
1 1 (12.50%) TETRA
Development Applications
1 5 (62.50%) MSI
General
1 1 (12.50%) Marketing
1 1 (12.50%) Military
1 1 (12.50%) Retail
Job Titles
1 5 (62.50%) Applications Packager
2 2 (25.00%) IT Manager
2 2 (25.00%) IT Services Manager
2 2 (25.00%) Service Manager
3 1 (12.50%) Sales Executive
Operating Systems
1 5 (62.50%) Windows
1 5 (62.50%) Windows 7
1 5 (62.50%) Windows Server 2008
Processes & Methodologies
1 7 (87.50%) ITIL
2 6 (75.00%) Service Management
3 5 (62.50%) Application Packaging
3 5 (62.50%) Compatibility Testing
3 5 (62.50%) Infrastructure Management
3 5 (62.50%) Mentoring
3 5 (62.50%) Software Distribution
3 5 (62.50%) User Acceptance Testing
4 2 (25.00%) Incident Management
5 1 (12.50%) Business Continuity
5 1 (12.50%) Business Development
5 1 (12.50%) Continuous Improvement
5 1 (12.50%) Customer Requirements
5 1 (12.50%) Disaster Recovery
5 1 (12.50%) ITIL V3
5 1 (12.50%) Logistics
5 1 (12.50%) Presales
5 1 (12.50%) Problem Management
5 1 (12.50%) Product Management
5 1 (12.50%) Service Delivery
Programming Languages
1 5 (62.50%) PowerShell
Qualifications
1 5 (62.50%) DV Cleared
1 5 (62.50%) SC Cleared
1 5 (62.50%) Security Cleared
Quality Assurance & Compliance
1 2 (25.00%) COBIT
1 2 (25.00%) ISO/IEC 27001
1 2 (25.00%) SLA
System Software
1 5 (62.50%) Microsoft App-V
Systems Management
1 5 (62.50%) SCCM