Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Wiltshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
South West > Wiltshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 116 116 136
Rank change year-on-year 0 +20 +16
Permanent jobs citing Customer Engagement 7 5 8
As % of all permanent IT jobs advertised in Wiltshire 0.45% 0.29% 0.37%
As % of the Processes & Methodologies category 0.52% 0.35% 0.41%
Number of salaries quoted 10 5 5
Wiltshire median annual salary £50,000 £50,000 £70,000
Median salary % change year-on-year - -28.57% +40.00%
10th Percentile £42,500 £45,000 £65,000
90th Percentile £50,250 £61,500 £75,000
South West median annual salary £50,000 £45,000 £55,000
% change year-on-year +11.11% -18.18% +29.41%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Wiltshire
Permanent vacancies with a requirement for process or methodology skills 1356 1427 1962
As % of all permanent IT jobs advertised in Wiltshire 87.82% 83.60% 89.63%
Number of salaries quoted 1124 1213 1719
Wiltshire median annual salary £40,000 £40,000 £40,000
10th Percentile £26,250 £24,525 £26,250
90th Percentile £60,000 £57,500 £60,000
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Customer Engagement
Job Vacancy Trend in Wiltshire

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Customer Engagement in Wiltshire

Customer Engagement
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Wiltshire.

Salary trend for Customer Engagement in Wiltshire

Customer Engagement
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Wiltshire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +4 4 £50,000 -23.08%
Salisbury - 3 £45,000 -
Customer Engagement
South West

For the 6 months to 19 November 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for Customer Engagement.

1 3 (42.86%) Workflow
1 3 (42.86%) Process Improvement
1 3 (42.86%) User Stories
1 3 (42.86%) Acceptance Criteria
1 3 (42.86%) CRM
1 3 (42.86%) ERP
1 3 (42.86%) Agile Software Development
1 3 (42.86%) QA
2 2 (28.57%) SDLC
3 1 (14.29%) Linux
3 1 (14.29%) F5
3 1 (14.29%) VMware
3 1 (14.29%) Presales
3 1 (14.29%) VMware Infrastructure
3 1 (14.29%) Hyper-V
3 1 (14.29%) Microsoft Azure
3 1 (14.29%) Amazon AWS
3 1 (14.29%) Cisco
3 1 (14.29%) Microsoft
3 1 (14.29%) HP
3 1 (14.29%) Citrix
3 1 (14.29%) Juniper

Customer Engagement
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (14.29%) Amazon AWS
1 1 (14.29%) Microsoft Azure
Job Titles
1 6 (85.71%) Analyst
1 6 (85.71%) Business Analyst
2 3 (42.86%) Agile Business Analyst
2 3 (42.86%) Business IT Analyst
2 3 (42.86%) IT Analyst
2 3 (42.86%) IT Business Analyst
3 2 (28.57%) Senior Analyst
3 2 (28.57%) Senior Business Analyst
4 1 (14.29%) Architect
4 1 (14.29%) Software Analyst
4 1 (14.29%) Technical Architect
Operating Systems
1 1 (14.29%) Linux
Processes & Methodologies
1 3 (42.86%) Acceptance Criteria
1 3 (42.86%) Agile Software Development
1 3 (42.86%) CRM
1 3 (42.86%) ERP
1 3 (42.86%) Process Improvement
1 3 (42.86%) User Stories
1 3 (42.86%) Workflow
2 2 (28.57%) SDLC
3 1 (14.29%) Presales
Quality Assurance & Compliance
1 3 (42.86%) QA
System Software
1 1 (14.29%) Hyper-V
1 1 (14.29%) VMware Infrastructure
Vendors
1 1 (14.29%) Cisco
1 1 (14.29%) Citrix
1 1 (14.29%) F5
1 1 (14.29%) HP
1 1 (14.29%) Juniper
1 1 (14.29%) Microsoft
1 1 (14.29%) VMware