ITSM Contracts in Wiltshire

IT Service Management (ITSM)
South West > Wiltshire

The table below provides summary statistics for contract job vacancies advertised in Wiltshire requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 34 41 73
Rank change year-on-year +7 +32 -15
Contract jobs citing ITSM 23 50 20
As % of all contract jobs advertised in Wiltshire 5.12% 5.30% 1.81%
As % of the Processes & Methodologies category 5.69% 6.43% 1.97%
Number of daily rates quoted 11 50 18
10th Percentile £340 £424 £350
25th Percentile £475 £460 £433
Median daily rate (50th Percentile) £551 £475 £600
Median % change year-on-year +16.00% -20.83% +4.35%
75th Percentile £644 £525 £625
90th Percentile £675 £555 £675
South West median daily rate £500 £475 £440
% change year-on-year +5.26% +7.95% -8.24%

All Process and Methodology Skills
Wiltshire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Wiltshire.

Contract vacancies with a requirement for process or methodology skills 404 778 1,017
As % of all contract IT jobs advertised in Wiltshire 89.98% 82.42% 92.12%
Number of daily rates quoted 268 569 855
10th Percentile £311 £315 £400
25th Percentile £478 £463 £467
Median daily rate (50th Percentile) £563 £545 £575
Median % change year-on-year +3.21% -5.22% +9.52%
75th Percentile £626 £663 £675
90th Percentile £688 £725 £725
South West median daily rate £520 £525 £549
% change year-on-year -0.95% -4.37% +9.80%
Number of hourly rates quoted 3 17 14
10th Percentile £18.58 £12.00 £60.45
25th Percentile £18.69 - £62.75
Median hourly rate £18.87 £14.54 £68.15
Median % change year-on-year +29.78% -78.66% +15.02%
75th Percentile £39.44 £30.25 £77.50
90th Percentile £51.77 £47.75 £85.25
South West median hourly rate £63.00 £50.00 £61.50
% change year-on-year +26.00% -18.70% +26.16%

ITSM
Job Vacancy Trend in Wiltshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for ITSM in Wiltshire

ITSM
Contractor Daily Rate Trend in Wiltshire

3-month moving average daily rate quoted in jobs citing ITSM in Wiltshire.

Daily rate trend for ITSM in Wiltshire

ITSM
Daily Rate Histogram in Wiltshire

Daily rate distribution for jobs citing ITSM in Wiltshire over the 6 months to 1 May 2025.

Daily rate histogram for ITSM in Wiltshire

ITSM
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Wiltshire region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Salisbury -2 9 £525 - 1
Corsham 0 8 £551 +16.00%
Swindon - 2 £725 - 3
ITSM
South West

ITSM
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.35%) Confluence
1 1 (4.35%) Microsoft Exchange
1 1 (4.35%) SharePoint
Business Applications
1 5 (21.74%) Remedy ITSM
Cloud Services
1 1 (4.35%) Microsoft 365
Communications & Networking
1 3 (13.04%) DNS
2 2 (8.70%) SSL
2 2 (8.70%) VPN
3 1 (4.35%) DHCP
3 1 (4.35%) Firewall
3 1 (4.35%) LAN
3 1 (4.35%) Skype
3 1 (4.35%) SMTP
3 1 (4.35%) TCP/IP
3 1 (4.35%) WAN
Database & Business Intelligence
1 1 (4.35%) Oracle BI Publisher
Development Applications
1 2 (8.70%) JIRA
General
1 14 (60.87%) Social Skills
2 7 (30.43%) Public Sector
3 5 (21.74%) Organisational Skills
4 4 (17.39%) Military
5 3 (13.04%) Finance
6 2 (8.70%) Fire and Rescue
6 2 (8.70%) Legal
6 2 (8.70%) Police
7 1 (4.35%) Analytical Skills
7 1 (4.35%) Inclusion and Diversity
Job Titles
1 10 (43.48%) Service Manager
2 4 (17.39%) Administrator
2 4 (17.39%) Report Manager
2 4 (17.39%) Service Level Manager
2 4 (17.39%) ServiceNow Administrator
3 3 (13.04%) Delivery Manager
3 3 (13.04%) Service Delivery Manager
4 2 (8.70%) Infrastructure Engineer
4 2 (8.70%) IT Manager
4 2 (8.70%) IT Services Manager
4 2 (8.70%) Release Manager
5 1 (4.35%) Configuration Manager
5 1 (4.35%) Consultant
5 1 (4.35%) Functional Consultant
5 1 (4.35%) Hardware Engineer
5 1 (4.35%) Problem Manager
5 1 (4.35%) Server Engineer
5 1 (4.35%) Storage Engineer
5 1 (4.35%) Windows Server Engineer
5 1 (4.35%) Wintel Engineer
Libraries, Frameworks & Software Standards
1 4 (17.39%) Ajax
1 4 (17.39%) AngularJS
1 4 (17.39%) CSS
1 4 (17.39%) HTML
1 4 (17.39%) LDAP
1 4 (17.39%) Web Services
2 2 (8.70%) Oracle Fusion
Miscellaneous
1 2 (8.70%) Management Information System
1 2 (8.70%) Self-Motivation
2 1 (4.35%) CMDB
2 1 (4.35%) PKI
Operating Systems
1 3 (13.04%) Windows
1 3 (13.04%) Windows 10
1 3 (13.04%) Windows Server
2 2 (8.70%) Windows Server 2019
Processes & Methodologies
1 19 (82.61%) Service Management
2 18 (78.26%) ITIL
3 11 (47.83%) Agile
4 9 (39.13%) Continuous Improvement
4 9 (39.13%) Project Management
5 7 (30.43%) Collaborative Working
5 7 (30.43%) Service Catalogue
6 6 (26.09%) Change Management
6 6 (26.09%) Service Delivery
6 6 (26.09%) Stakeholder Engagement
7 5 (21.74%) Configuration Management
8 4 (17.39%) Operations Management
8 4 (17.39%) Scrum
9 3 (13.04%) Performance Monitoring
9 3 (13.04%) Release Management
9 3 (13.04%) SIAM
10 2 (8.70%) Availability Management
10 2 (8.70%) Deployment Automation
10 2 (8.70%) Infrastructure Engineering
10 2 (8.70%) Problem-Solving
Programming Languages
1 5 (21.74%) JavaScript
2 2 (8.70%) SQL
3 1 (4.35%) PL/SQL
3 1 (4.35%) PowerShell
Qualifications
1 20 (86.96%) Security Cleared
2 17 (73.91%) SC Cleared
3 4 (17.39%) ITIL Foundation Certificate
4 3 (13.04%) DV Cleared
5 2 (8.70%) Degree
6 1 (4.35%) ITIL Certification
Quality Assurance & Compliance
1 3 (13.04%) SLA
System Software
1 3 (13.04%) Active Directory
1 3 (13.04%) VMware Infrastructure
2 2 (8.70%) Hyper-V
3 1 (4.35%) Microsoft Virtual Server
3 1 (4.35%) Virtual Desktop
3 1 (4.35%) Virtual Servers
Systems Management
1 4 (17.39%) Single Sign-On
2 3 (13.04%) SCCM
3 2 (8.70%) Ansible
3 2 (8.70%) Terraform
4 1 (4.35%) Active Directory Federation Services
4 1 (4.35%) SCOM
Vendors
1 6 (26.09%) ServiceNow
2 5 (21.74%) Remedy
3 3 (13.04%) VMware
4 2 (8.70%) Broadcom
4 2 (8.70%) Foundry
4 2 (8.70%) HP
4 2 (8.70%) Oracle
5 1 (4.35%) Atlassian
5 1 (4.35%) BMC
5 1 (4.35%) Microsoft
5 1 (4.35%) SolarWinds
5 1 (4.35%) Workday