Help Desk Technician Contracts with Work from Home Options

Help Desk Technician
UK > Work from Home

The median Help Desk Technician daily rate in Work from Home is £213 according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 339 466 617
Rank change year-on-year +127 +151 -
Contract jobs requiring a Help Desk Technician 2 1 2
As % of all contract jobs with a WFH option 0.013% 0.004% 0.005%
As % of the Job Titles category 0.014% 0.004% 0.005%
Number of daily rates quoted 2 1 2
10th Percentile £202 - £151
25th Percentile £204 £210 £153
Median daily rate (50th Percentile) £213 £220 £175
Median % change year-on-year -3.41% +25.71% -
75th Percentile £224 £230 £208
90th Percentile £229 - £215
UK median daily rate £213 £223 £160
% change year-on-year -4.49% +39.06% +10.34%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 14,049 23,953 42,349
% of contract IT jobs with a recognized job title 93.52% 95.34% 95.78%
Number of daily rates quoted 9,416 16,906 30,628
10th Percentile £325 £360 £356
25th Percentile £425 £443 £425
Median daily rate (50th Percentile) £525 £538 £525
Median % change year-on-year -2.33% +2.38% +10.53%
75th Percentile £638 £650 £625
90th Percentile £750 £750 £719
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 573 553 596
10th Percentile £14.27 £17.61 £13.25
25th Percentile £23.34 £25.71 £18.76
Median hourly rate £44.74 £54.00 £35.00
Median % change year-on-year -17.15% +54.29% +42.86%
75th Percentile £63.00 £68.75 £55.00
90th Percentile £75.25 £80.25 £66.00
UK median hourly rate £36.50 £45.00 £23.91
% change year-on-year -18.89% +88.21% +6.27%

Help Desk Technician
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Help Desk Technician in the job title as a proportion of all IT jobs advertised.

Help Desk Technician trend for jobs with a WFH option

Help Desk Technician
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Help Desk Technician.

Help Desk Technician daily rate for jobs with a WFH option

Help Desk Technician
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Help Desk Technician.

Help Desk Technician hourly rate for jobs with a WFH option

Help Desk Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 7 May 2024, Help Desk Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Help Desk Technician in the job title.

1 2 (100.00%) Social Skills
2 1 (50.00%) Accessibility
2 1 (50.00%) Customer Service
2 1 (50.00%) Microsoft Office
2 1 (50.00%) ITIL
2 1 (50.00%) Windows
2 1 (50.00%) Microsoft Excel
2 1 (50.00%) Microsoft Exchange
2 1 (50.00%) SLA
2 1 (50.00%) Microsoft
2 1 (50.00%) Sun
2 1 (50.00%) Active Directory
2 1 (50.00%) Citrix
2 1 (50.00%) Avaya
2 1 (50.00%) Service Delivery
2 1 (50.00%) Management Information System
2 1 (50.00%) Finance
2 1 (50.00%) Banking
2 1 (50.00%) Degree
2 1 (50.00%) Arabic Language
2 1 (50.00%) French Language
2 1 (50.00%) German Language
2 1 (50.00%) Spanish Language
2 1 (50.00%) Ivanti
2 1 (50.00%) Problem Management
2 1 (50.00%) Time Management
2 1 (50.00%) Video Conferencing
2 1 (50.00%) Android
2 1 (50.00%) Apple iOS
2 1 (50.00%) Continuous Improvement

Help Desk Technician Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Applications
1 1 (50.00%) Microsoft Excel
1 1 (50.00%) Microsoft Office
Cloud Services
1 1 (50.00%) Microsoft 365
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Arabic Language
2 1 (50.00%) Banking
2 1 (50.00%) Finance
2 1 (50.00%) French Language
2 1 (50.00%) German Language
2 1 (50.00%) Organisational Skills
2 1 (50.00%) Spanish Language
Miscellaneous
1 1 (50.00%) Management Information System
1 1 (50.00%) Self-Motivation
1 1 (50.00%) Video Conferencing
Operating Systems
1 1 (50.00%) Android
1 1 (50.00%) Apple iOS
1 1 (50.00%) Windows
1 1 (50.00%) Windows 10
Processes & Methodologies
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) Critical Thinking
1 1 (50.00%) Customer Service
1 1 (50.00%) ITIL
1 1 (50.00%) Mobile Device Management
1 1 (50.00%) Multi-Factor Authentication
1 1 (50.00%) Problem Management
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Service Delivery
1 1 (50.00%) Ticket Management
1 1 (50.00%) Time Management
1 1 (50.00%) Two-Factor Authentication
1 1 (50.00%) Virtual Environments
Qualifications
1 1 (50.00%) Degree
Quality Assurance & Compliance
1 1 (50.00%) Accessibility
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
Systems Management
1 1 (50.00%) Microsoft Intune
Vendors
1 1 (50.00%) Avaya
1 1 (50.00%) Citrix
1 1 (50.00%) Ivanti
1 1 (50.00%) Microsoft
1 1 (50.00%) ServiceNow
1 1 (50.00%) Sun