Help Desk Technician Jobs with Work from Home Options

Help Desk Technician
UK > Work from Home

The median Help Desk Technician salary in Work from Home is £25,809 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 540 - 834
Rank change year-on-year - - -268
Permanent jobs requiring a Help Desk Technician 43 0 10
As % of all permanent jobs with a WFH option 0.13% - 0.015%
As % of the Job Titles category 0.13% - 0.015%
Number of salaries quoted 42 0 7
10th Percentile - - £21,250
25th Percentile - - £23,375
Median annual salary (50th Percentile) £25,809 - £26,000
Median % change year-on-year - - -1.89%
75th Percentile - - £26,500
90th Percentile £27,117 - £27,900
UK median annual salary £25,809 £25,875 £26,000
% change year-on-year -0.26% -0.48% -1.89%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,479 40,829 66,224
% of permanent jobs with a recognized job title 95.99% 96.03% 97.40%
Number of salaries quoted 24,933 29,012 42,088
10th Percentile £33,036 £36,532 £36,250
25th Percentile £42,500 £47,375 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £92,500 £100,000 £95,000
UK median annual salary £52,508 £60,000 £60,000
% change year-on-year -12.49% - +9.09%

Help Desk Technician
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Help Desk Technician in the job title as a proportion of all IT jobs advertised.

Help Desk Technician trend for jobs with a WFH option

Help Desk Technician
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Help Desk Technician.

Help Desk Technician salary trend for jobs with a WFH option

Help Desk Technician
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Help Desk Technician over the 6 months to 3 May 2024.

Help Desk Technician salary histogram for jobs with a WFH option

Help Desk Technician Skill Set
Top 22 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 3 May 2024, Help Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Help Desk Technician in the job title.

1 41 (95.35%) Housing Association
1 41 (95.35%) Line Management
1 41 (95.35%) Law
2 2 (4.65%) Customer Service
3 1 (2.33%) Social Skills
3 1 (2.33%) Microsoft 365
3 1 (2.33%) Remote Desktop
3 1 (2.33%) Windows Server
3 1 (2.33%) Break/Fix
3 1 (2.33%) Problem-Solving
3 1 (2.33%) NVQ Level 3
3 1 (2.33%) DV Cleared
3 1 (2.33%) Security Cleared
3 1 (2.33%) Windows 7
3 1 (2.33%) ITIL
3 1 (2.33%) Windows
3 1 (2.33%) TCP/IP
3 1 (2.33%) VPN
3 1 (2.33%) Microsoft
3 1 (2.33%) Active Directory
3 1 (2.33%) Apple
3 1 (2.33%) Service Delivery

Help Desk Technician Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (2.33%) Microsoft 365
Communications & Networking
1 1 (2.33%) Remote Desktop
1 1 (2.33%) TCP/IP
1 1 (2.33%) VPN
General
1 41 (95.35%) Law
2 1 (2.33%) Social Skills
Miscellaneous
1 41 (95.35%) Housing Association
Operating Systems
1 1 (2.33%) Windows
1 1 (2.33%) Windows 7
1 1 (2.33%) Windows Server
Processes & Methodologies
1 41 (95.35%) Line Management
2 2 (4.65%) Customer Service
3 1 (2.33%) Break/Fix
3 1 (2.33%) ITIL
3 1 (2.33%) Problem-Solving
3 1 (2.33%) Service Delivery
Qualifications
1 1 (2.33%) DV Cleared
1 1 (2.33%) NVQ Level 3
1 1 (2.33%) Security Cleared
System Software
1 1 (2.33%) Active Directory
Vendors
1 1 (2.33%) Apple
1 1 (2.33%) Microsoft