Chicago, Illinois, United States Hybrid / WFH Options
Old Republic Specialty Insurance Group
Title: HelpDeskTechnician Location/Schedule: Chicago/Hybrid, 3 days in-office Department: Information Technology Classification: Non-Exempt Who We Are: Old Republic International Corporation (ORI), which traces its beginning to 1923, is a Fortune 500 company and one of the nation's … trust that policyholders, shareholders and other important stakeholders place in us. Position Overview: We are seeking a dedicated and customer-oriented Level 1 HelpdeskTechnician with experience in Microsoft 365 (M365) to join our IT support team. The successful candidate will be responsible for providing first-level technical … maintenance of M365 accounts, including user permissions, email distribution lists, and security settings. Educate end-users on basic M365 functionalities, best practices, and self-help resources to encourage user empowerment and minimize recurring issues. Document all helpdesk interactions, troubleshooting steps, and resolutions in the ticketing system to maintain accurate More ❯
Horsham, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
IT Technician/Helpdesk Analyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career in IT with excellent customer service skills is required for a well-established award-winning cloud solutions company based in Colgate, Horsham, West Sussex. … to customers. As the first point of contact within the Network Operating Centre you will employ your interpersonal skills combined with technical knowledge to help resolve or escalate customer issues. This job would be perfect for someone with experience within a similar role looking for a new challenge but … a strong team player DESIRABLE Awareness of OSI model Awareness of ITIL framework Awareness of WAN/MPLS technologies Experience working within a service desk environment Experience with working with ISP suppliers Knowledge of BT infrastructure, support processes and systems BENEFITS Subsidised Health and subsidised dental care Employee Assistance More ❯
HelpdeskTechnician Location: Surrey, on-site working intially before transitioning into hybrid working (2 days from home) Salary: £25,000 - £27,000 Working pattern: Monday to Friday, 9am - 5pm Our client is looking for a proactive HelpdeskTechnician to join their IT department to provide remote More ❯
Maidstone, Kent, South East, United Kingdom Hybrid / WFH Options
Apogee Corporation**
rota basis, HYBRID 2 days home, 3 office - after training As part of our fast paced and dynamic Helpdesk team, the role of HelpdeskTechnician aims to resolve printing, network and services issues remotely, delivering an efficient and effective customer service to our clients, focussed on exceeding expectations More ❯