3 of 3 Remote Help Desk Technician Jobs

People come to lawyers for help. The lawyers come to me." Helpdesk Technician, Battersea office You will serve as the primary point of contact for solicitors and legal professionals, providing support and guidance on product usage, installation, and resolving any related queries they may encounter with LEAP Work for a Culture that values its Employees Permanent, Full-time … For more than 30 years, our curiosity and commitment to continual improvement have driven us to reimagining productivity tools for lawyers and their staff, supporting our guiding purpose: to 'Help lawyers who help people'. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium … together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand, you'll find yourself in good company here. Meet the team Help is at the heart of everything we do at LEAP, and no one knows that better than the friendly faces and voices of our invaluable Client Support Team. Responding More ❯

accountability and strive for "First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure This is an excellent opportunity More ❯

accountability and strive for "First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure This is an excellent opportunity More ❯