Customer Service Contract Job Trends in Worthing

Customer Service
West Sussex > Worthing

The table below provides summary statistics and contractor rates for jobs advertised in Worthing requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 10 April 2026, with comparisons to the same periods in the previous two years.

6 months to
10 Apr 2026
Same period 2025 Same period 2024
Rank 22 12 22
Rank change year-on-year -10 +10 +7
Contract jobs citing Customer Service 4 3 2
As % of all contract jobs in Worthing 4.65% 6.38% 2.20%
As % of the Processes & Methodologies category 5.13% 7.14% 2.27%
Number of daily rates quoted 4 2 1
10th Percentile - £230 -
25th Percentile - £275 -
Median daily rate (50th Percentile) £170 £350 £150
Median % change year-on-year -51.43% +133.33% -6.25%
75th Percentile £253 £425 -
90th Percentile £401 £470 -
West Sussex median daily rate £170 £205 £525
% change year-on-year -17.07% -60.95% +162.50%
Number of hourly rates quoted 0 1 1
Median hourly rate - £13.85 £15.40
Median % change year-on-year - -10.06% -
West Sussex median hourly rate - £18.82 £21.50
% change year-on-year - -12.47% -2.98%

All Process & Methodology Skills
Worthing

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Worthing.

Contract vacancies with a requirement for process or methodology skills 78 42 88
As % of all contract IT jobs advertised in Worthing 90.70% 89.36% 96.70%
Number of daily rates quoted 69 30 76
10th Percentile £357 £384 £400
25th Percentile £432 £463 £413
Median daily rate (50th Percentile) £483 £515 £450
Median % change year-on-year -6.21% +14.44% -25.00%
75th Percentile £600 £569 £509
90th Percentile £720 £630 £594
West Sussex median daily rate £475 £468 £450
% change year-on-year +1.50% +4.00% -4.26%
Number of hourly rates quoted 3 1 6
10th Percentile - - £13.09
25th Percentile £13.13 - £13.74
Median hourly rate £13.25 £13.85 £17.39
Median % change year-on-year -4.33% -20.35% -
75th Percentile £13.38 - £20.55
90th Percentile - - -
West Sussex median hourly rate £50.00 £18.82 £21.50
% change year-on-year +165.67% -12.47% -2.98%

Customer Service
Job Vacancy Trend in Worthing

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Worthing.

Customer Service job vacancy trend in Worthing

Customer Service
Daily Rate Trend in Worthing

Contractor daily rate distribution trend for jobs in Worthing citing Customer Service.

Contractor daily rate distribution trend for jobs in Worthing citing Customer Service

Customer Service
Daily Rate Histogram in Worthing

Daily rate distribution for jobs citing Customer Service in Worthing over the 6 months to 10 April 2026.

Daily rate histogram for Customer Service in Worthing

Customer Service
Hourly Rate Trend in Worthing

Contractor hourly rate distribution trend for jobs in Worthing citing Customer Service.

Contractor hourly rate distribution trend for jobs in Worthing citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Worthing by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 4 (100.00%) Social Skills
2 1 (25.00%) Documentation Skills
Job Titles
1 3 (75.00%) Analyst
1 3 (75.00%) Service Analyst
1 3 (75.00%) Service Desk Analyst
2 2 (50.00%) IT Analyst
3 1 (25.00%) Business Analyst
3 1 (25.00%) ServiceNow Business Analyst
Miscellaneous
1 3 (75.00%) Self-Motivation
1 3 (75.00%) Video Conferencing
2 1 (25.00%) CMDB
2 1 (25.00%) Renewable Energy
Processes & Methodologies
1 4 (100.00%) ITSM
2 3 (75.00%) Migration
3 1 (25.00%) Agile
3 1 (25.00%) Asset Management
3 1 (25.00%) Business Analysis
3 1 (25.00%) Change Management
3 1 (25.00%) Continuous Improvement
3 1 (25.00%) Scrum
3 1 (25.00%) Stakeholder Management
3 1 (25.00%) Translating Business Requirements
3 1 (25.00%) User Acceptance Testing
3 1 (25.00%) User Stories
3 1 (25.00%) Workshop Facilitation
Vendors
1 1 (25.00%) ServiceNow