Customer Service Contracts in Worthing

Customer Service
West Sussex > Worthing

The table below provides summary statistics for contract job vacancies advertised in Worthing requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 11 24 21
Rank change year-on-year +13 -3 +4
Contract jobs citing Customer Service 3 1 2
As % of all contract jobs advertised in Worthing 6.38% 1.04% 3.08%
As % of the Processes & Methodologies category 7.32% 1.08% 3.17%
Number of daily rates quoted 2 0 2
10th Percentile £230 - £230
25th Percentile £275 - £341
Median daily rate (50th Percentile) £350 - £530
Median % change year-on-year - - -15.20%
75th Percentile £425 - £716
90th Percentile £470 - £827
West Sussex median daily rate £205 £525 £200
% change year-on-year -60.95% +162.50% -47.92%
Number of hourly rates quoted 1 1 0
Median hourly rate £13.85 £15.40 -
Median % change year-on-year -10.06% - -
West Sussex median hourly rate £18.82 £21.50 £22.16
% change year-on-year -12.47% -2.98% +88.12%

All Process and Methodology Skills
Worthing

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Worthing.

Contract vacancies with a requirement for process or methodology skills 41 93 63
As % of all contract IT jobs advertised in Worthing 87.23% 96.88% 96.92%
Number of daily rates quoted 29 79 53
10th Percentile £381 £400 £414
25th Percentile £468 £413 £417
Median daily rate (50th Percentile) £514 £450 £586
Median % change year-on-year +14.22% -23.21% +9.74%
75th Percentile £575 £504 £675
90th Percentile £631 £590 £678
West Sussex median daily rate £463 £450 £488
% change year-on-year +2.78% -7.69% +4.84%
Number of hourly rates quoted 1 6 0
Median hourly rate £13.85 £17.39 -
Median % change year-on-year -20.35% - -
West Sussex median hourly rate £18.82 £21.50 £22.16
% change year-on-year -12.47% -2.98% -59.15%

Customer Service
Job Vacancy Trend in Worthing

Job postings citing Customer Service as a proportion of all IT jobs advertised in Worthing.

Job vacancy trend for Customer Service in Worthing

Customer Service
Contractor Daily Rate Trend in Worthing

3-month moving average daily rate quoted in jobs citing Customer Service in Worthing.

Daily rate trend for Customer Service in Worthing

Customer Service
Daily Rate Histogram in Worthing

Daily rate distribution for jobs citing Customer Service in Worthing over the 6 months to 1 May 2025.

Daily rate histogram for Customer Service in Worthing

Customer Service
Contractor Hourly Rate Trend in Worthing

3-month moving average hourly rates quoted in jobs citing Customer Service in Worthing.

Hourly rate trend for Customer Service in Worthing

Customer Service
Co-occurring Skills and Capabilities in Worthing by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Excel
1 1 (33.33%) Microsoft Office
1 1 (33.33%) Microsoft PowerPoint
Business Applications
1 1 (33.33%) Maximo
Cloud Services
1 1 (33.33%) Power Platform
Communications & Networking
1 1 (33.33%) Remote Desktop
Database & Business Intelligence
1 1 (33.33%) Power BI
1 1 (33.33%) Qlik Sense
General
1 3 (100.00%) Social Skills
2 1 (33.33%) Analytical Skills
2 1 (33.33%) Influencing Skills
Job Titles
1 1 (33.33%) 1st Line Service Desk Analyst
1 1 (33.33%) 1st Line Support
1 1 (33.33%) 1st Line Support Analyst
1 1 (33.33%) Administration Assistant
1 1 (33.33%) Administrator
1 1 (33.33%) Analyst
1 1 (33.33%) IT Analyst
1 1 (33.33%) IT Support
1 1 (33.33%) IT Support Analyst
1 1 (33.33%) Remote Support Analyst
1 1 (33.33%) Report Specialist
1 1 (33.33%) Service Analyst
1 1 (33.33%) Service Desk Administrator
1 1 (33.33%) Service Desk Analyst
1 1 (33.33%) Service Desk Assistant
1 1 (33.33%) Service Desk Support
1 1 (33.33%) Service Desk Support Analyst
Miscellaneous
1 2 (66.67%) Onboarding
2 1 (33.33%) Self-Motivation
Operating Systems
1 1 (33.33%) Windows
Processes & Methodologies
1 3 (100.00%) Analytics
2 2 (66.67%) ITIL
2 2 (66.67%) Problem-Solving
3 1 (33.33%) Asset Management
3 1 (33.33%) Business Intelligence
3 1 (33.33%) Continuous Improvement
3 1 (33.33%) Data Analytics
3 1 (33.33%) Data Migration
3 1 (33.33%) ETL
3 1 (33.33%) Mathematics
3 1 (33.33%) Migration
3 1 (33.33%) Performance Improvement
3 1 (33.33%) Programme Delivery
3 1 (33.33%) Strategic Thinking
3 1 (33.33%) Validation
Programming Languages
1 1 (33.33%) SQL
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
Vendors
1 2 (66.67%) ServiceNow
2 1 (33.33%) Alteryx