Customer Service Contract Job Trends in Wrexham

Customer Service
North Wales > Wrexham

The table below provides summary statistics and contractor rates for jobs advertised in Wrexham requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 2 November 2025, with comparisons to the same periods in the previous two years.

6 months to
2 Nov 2025
Same period 2024 Same period 2023
Rank 3 - 5
Rank change year-on-year - - -3
Contract jobs citing Customer Service 3 0 2
As % of all contract jobs in Wrexham 33.33% - 20.00%
As % of the Processes & Methodologies category 37.50% - 20.00%
Number of daily rates quoted 3 0 2
10th Percentile - - £428
25th Percentile £155 - £431
Median daily rate (50th Percentile) £160 - £475
75th Percentile £168 - £531
90th Percentile £169 - £543
North Wales median daily rate £165 £220 £475
% change year-on-year -25.00% -53.68% +313.04%

All Process and Methodology Skills
Wrexham

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Wrexham.

Contract vacancies with a requirement for process or methodology skills 8 1 10
As % of all contract IT jobs advertised in Wrexham 88.89% 25.00% 100.00%
Number of daily rates quoted 5 1 6
10th Percentile - - £294
25th Percentile £155 - £369
Median daily rate (50th Percentile) £170 £134 £463
Median % change year-on-year +26.43% -70.93% +54.81%
75th Percentile £338 - £525
90th Percentile - - £544
North Wales median daily rate £188 £177 £475
% change year-on-year +5.79% -62.69% +165.36%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £30.25 - -
Median hourly rate £30.50 - -
75th Percentile £30.75 - -
90th Percentile - - -
North Wales median hourly rate £21.00 £30.00 -
% change year-on-year -30.00% - -

Customer Service
Job Vacancy Trend in Wrexham

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Wrexham.

Customer Service job vacancy trend in Wrexham

Customer Service
Daily Rate Trend in Wrexham

Contractor daily rate distribution trend for jobs in Wrexham citing Customer Service.

Contractor daily rate distribution trend for jobs in Wrexham citing Customer Service

Customer Service
Hourly Rate Trend in Wrexham

Contractor hourly rate distribution trend for jobs in Wrexham citing Customer Service.

Contractor hourly rate distribution trend for jobs in Wrexham citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Wrexham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (100.00%) Microsoft Exchange
Applications
1 3 (100.00%) Microsoft Office
Cloud Services
1 3 (100.00%) Microsoft 365
Communications & Networking
1 3 (100.00%) Cisco IOS
1 3 (100.00%) Skype
General
1 3 (100.00%) Electronics
1 3 (100.00%) Finance
1 3 (100.00%) Manufacturing
1 3 (100.00%) Marketing
1 3 (100.00%) Public Sector
1 3 (100.00%) Social Skills
1 3 (100.00%) Telecoms
Job Titles
1 3 (100.00%) Desktop Support
1 3 (100.00%) IT Support
Miscellaneous
1 3 (100.00%) Mobile App
Operating Systems
1 3 (100.00%) Android
1 3 (100.00%) Mac OS
1 3 (100.00%) Windows
Processes & Methodologies
1 3 (100.00%) Business Intelligence
1 3 (100.00%) Computer Science
1 3 (100.00%) Continuous Improvement
1 3 (100.00%) Digital Marketing
1 3 (100.00%) Infrastructure Management
1 3 (100.00%) ITIL
1 3 (100.00%) Logistics
1 3 (100.00%) Programme Management
1 3 (100.00%) Service Delivery
1 3 (100.00%) Software Licensing
Qualifications
1 3 (100.00%) Degree
1 3 (100.00%) ITIL Certification
System Software
1 3 (100.00%) Active Directory
Vendors
1 3 (100.00%) Cisco
1 3 (100.00%) Microsoft
1 3 (100.00%) SAP