Period
to 21 September 2019

The median contractor rate for a 2nd Line Desktop Support was £153 per day in advertised job vacancies in Yorkshire during the 6 months to 21 September 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Desktop Support
England > Yorkshire
6 months to
21 Sep 2019
Same period 2018 Same period 2017
Rank 163 188 169
Rank change year-on-year +25 -19 +33
Contract jobs requiring a 2nd Line Desktop Support 7 8 13
As % of all contract IT jobs advertised in Yorkshire 0.18% 0.16% 0.31%
As % of the Job Titles category 0.19% 0.17% 0.32%
Number of daily rates quoted 6 7 4
Yorkshire median daily rate £153 £238 £125
Median daily rate % change year-on-year -35.79% +90.00% -
10th Percentile £131 £167 £113
90th Percentile £180 £315 £138
England median daily rate £170 £165 £150
% change year-on-year +3.03% +10.00% -6.25%
Number of hourly rates quoted 0 0 2
Yorkshire median hourly rate - - £21.25
England median hourly rate £20.50 £17.50 £17.50
% change year-on-year +17.14% - +16.67%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Yorkshire
Contract vacancies in Yorkshire with a recognized job title 3,764 4,797 4,064
% of contract IT jobs with a recognized job title 94.72% 95.94% 97.06%
Number of daily rates quoted 2,482 3,197 2,639
Yorkshire median daily rate £425 £410 £400
Median daily rate % change year-on-year +3.66% +2.50% -
10th Percentile £218 £263 £250
90th Percentile £550 £550 £544
England median daily rate £475 £450 £450
% change year-on-year +5.56% - +5.88%
Number of hourly rates quoted 189 178 129
Yorkshire median hourly rate £15.50 £15.81 £14.00
Median hourly rate % change year-on-year -1.93% +12.89% +1.38%
10th Percentile £10.00 £10.18 £9.25
90th Percentile £34.20 £37.55 £27.71
England median hourly rate £20.00 £18.47 £18.70
% change year-on-year +8.28% -1.23% -1.58%

2nd Line Desktop Support
Job Vacancy Trend in Yorkshire

Job postings that featured 2nd Line Desktop Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for 2nd Line Desktop Support in Yorkshire

2nd Line Desktop Support
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Desktop Support in Yorkshire.

Contractor daily rate trend for 2nd Line Desktop Support in Yorkshire

2nd Line Desktop Support
Contractor Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Desktop Support in Yorkshire.

Contractor hourly rate trend for 2nd Line Desktop Support in Yorkshire

2nd Line Desktop Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Desktop Support within the Yorkshire region over the 6 months to 21 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
North Yorkshire +8 3 £160 -16.34%
South Yorkshire - 3 £138 -
West Yorkshire +30 1 - -
2nd Line Desktop Support
England

2nd Line Desktop Support Skill Set
Top 29 Co-occurring IT Skills in Yorkshire

For the 6 months to 21 September 2019, 2nd Line Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Yorkshire region featuring 2nd Line Desktop Support in the job title.

1 5 (71.43%) Windows
1 5 (71.43%) Microsoft
2 4 (57.14%) Active Directory
2 4 (57.14%) Microsoft Office
2 4 (57.14%) Windows 10
2 4 (57.14%) Office 365
3 3 (42.86%) ITIL
3 3 (42.86%) Service Management
3 3 (42.86%) Migration
4 2 (28.57%) Finance
4 2 (28.57%) Asset Management
4 2 (28.57%) MS Exchange
4 2 (28.57%) Mobile Device Management
4 2 (28.57%) Mentoring
4 2 (28.57%) Patch Management
4 2 (28.57%) Problem-Solving
5 1 (14.29%) Customer Requirements
5 1 (14.29%) Self-Motivation
5 1 (14.29%) Analytical Skills
5 1 (14.29%) Windows 8
5 1 (14.29%) Citrix
5 1 (14.29%) Microsoft Certification
5 1 (14.29%) Disaster Recovery
5 1 (14.29%) ITSM
5 1 (14.29%) Security Management
5 1 (14.29%) MCITP
5 1 (14.29%) Degree
5 1 (14.29%) Windows 7
5 1 (14.29%) Legal

2nd Line Desktop Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) MS Exchange
Applications
1 4 (57.14%) Microsoft Office
Cloud Services
1 4 (57.14%) Office 365
General
1 2 (28.57%) Finance
2 1 (14.29%) Legal
Miscellaneous
1 1 (14.29%) Analytical Skills
1 1 (14.29%) Self-Motivation
Operating Systems
1 5 (71.43%) Windows
2 4 (57.14%) Windows 10
3 1 (14.29%) Windows 7
3 1 (14.29%) Windows 8
Processes & Methodologies
1 3 (42.86%) ITIL
1 3 (42.86%) Migration
1 3 (42.86%) Service Management
2 2 (28.57%) Asset Management
2 2 (28.57%) Mentoring
2 2 (28.57%) Mobile Device Management
2 2 (28.57%) Patch Management
2 2 (28.57%) Problem-Solving
3 1 (14.29%) Customer Requirements
3 1 (14.29%) Disaster Recovery
3 1 (14.29%) ITSM
3 1 (14.29%) Security Management
Qualifications
1 1 (14.29%) Degree
1 1 (14.29%) MCITP
1 1 (14.29%) Microsoft Certification
System Software
1 4 (57.14%) Active Directory
Vendors
1 5 (71.43%) Microsoft
2 1 (14.29%) Citrix