Period
to 20 November 2018

The median contractor rate for a 2nd Line Desktop Support was £190 per day in advertised job vacancies in Yorkshire during the 6 months to 20 November 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Desktop Support
England > Yorkshire
6 months to
20 Nov 2018
Same period 2017 Same period 2016
Rank 188 179 184
Rank change year-on-year -9 +5 +23
Contract jobs requiring a 2nd Line Desktop Support 12 8 17
As % of all contract IT jobs advertised in Yorkshire 0.24% 0.18% 0.32%
As % of the Job Titles category 0.25% 0.19% 0.33%
Number of daily rates quoted 5 0 15
Yorkshire median daily rate £190 - £120
10th Percentile £121 - £105
90th Percentile £256 - £188
England median daily rate £175 £150 £160
% change year-on-year +16.67% -6.25% +3.23%
Number of hourly rates quoted 0 2 2
Yorkshire median hourly rate - £21.25 £14.57
Median hourly rate % change year-on-year - +45.90% +4.04%
England median hourly rate £17.50 £18.10 £15.25
% change year-on-year -3.31% +18.69% -0.07%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Yorkshire
Contract vacancies in Yorkshire with a recognized job title 4,771 4,248 5,179
% of contract IT jobs with a recognized job title 95.94% 96.81% 96.21%
Number of daily rates quoted 3,203 2,814 3,324
Yorkshire median daily rate £405 £400 £400
Median daily rate % change year-on-year +1.25% - +6.67%
10th Percentile £263 £221 £250
90th Percentile £550 £545 £538
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +3.03%
Number of hourly rates quoted 191 140 198
Yorkshire median hourly rate £15.50 £14.35 £14.00
Median hourly rate % change year-on-year +8.01% +2.50% +3.70%
10th Percentile £10.40 £10.00 £9.48
90th Percentile £35.75 £39.48 £29.88
England median hourly rate £18.50 £18.67 £18.50
% change year-on-year -0.92% +0.93% +2.78%

2nd Line Desktop Support
Job Vacancy Trend in Yorkshire

Job postings that featured 2nd Line Desktop Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for 2nd Line Desktop Support in Yorkshire

2nd Line Desktop Support
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Desktop Support in Yorkshire.

Contractor daily rate trend for 2nd Line Desktop Support in Yorkshire

2nd Line Desktop Support
Contractor Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Desktop Support in Yorkshire.

Contractor hourly rate trend for 2nd Line Desktop Support in Yorkshire

2nd Line Desktop Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Desktop Support within the Yorkshire region over the 6 months to 20 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -2 10 £190 -
North Yorkshire +3 2 £191 -
2nd Line Desktop Support
England

2nd Line Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 20 November 2018, 2nd Line Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Yorkshire region featuring 2nd Line Desktop Support in the job title.

1 9 (75.00%) Windows
2 8 (66.67%) Active Directory
3 7 (58.33%) Microsoft Office
4 5 (41.67%) SC Cleared
4 5 (41.67%) Security Cleared
4 5 (41.67%) Windows 7
4 5 (41.67%) Microsoft
5 4 (33.33%) PowerShell
5 4 (33.33%) Citrix
6 3 (25.00%) DHCP
6 3 (25.00%) DNS
6 3 (25.00%) Problem-Solving
6 3 (25.00%) Office 365
6 3 (25.00%) ServiceNow
6 3 (25.00%) Windows 10
7 2 (16.67%) Windows 8
7 2 (16.67%) Logistics
7 2 (16.67%) CMDB
7 2 (16.67%) SCCM
7 2 (16.67%) Service Delivery
8 1 (8.33%) Finance
8 1 (8.33%) Publishing
8 1 (8.33%) Server+ Certification
8 1 (8.33%) Apple
8 1 (8.33%) Sophos
8 1 (8.33%) Blackberry
8 1 (8.33%) ITIL
8 1 (8.33%) Microsoft Excel
8 1 (8.33%) E-Commerce
8 1 (8.33%) Windows XP

2nd Line Desktop Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Exchange Server 2010
1 1 (8.33%) Exchange Server 2013
1 1 (8.33%) MS Exchange
1 1 (8.33%) Skype for Business
Applications
1 7 (58.33%) Microsoft Office
2 1 (8.33%) Microsoft Excel
Cloud Services
1 3 (25.00%) Office 365
2 1 (8.33%) Mimecast
Communications & Networking
1 3 (25.00%) DHCP
1 3 (25.00%) DNS
2 1 (8.33%) Remote Desktop
2 1 (8.33%) Skype
2 1 (8.33%) VoIP
Development Applications
1 1 (8.33%) JIRA
General
1 1 (8.33%) Finance
1 1 (8.33%) Publishing
Miscellaneous
1 2 (16.67%) CMDB
2 1 (8.33%) Blackberry
2 1 (8.33%) CCTV
2 1 (8.33%) iPhone
2 1 (8.33%) Self-Motivation
Operating Systems
1 9 (75.00%) Windows
2 5 (41.67%) Windows 7
3 3 (25.00%) Windows 10
4 2 (16.67%) Windows 8
5 1 (8.33%) Android
5 1 (8.33%) Windows XP
Processes & Methodologies
1 3 (25.00%) Problem-Solving
2 2 (16.67%) Logistics
2 2 (16.67%) Service Delivery
3 1 (8.33%) Asset Management
3 1 (8.33%) E-Commerce
3 1 (8.33%) Incident Management
3 1 (8.33%) ITIL
3 1 (8.33%) Security Patching
Programming Languages
1 4 (33.33%) PowerShell
Qualifications
1 5 (41.67%) SC Cleared
1 5 (41.67%) Security Cleared
2 1 (8.33%) Server+ Certification
System Software
1 8 (66.67%) Active Directory
Systems Management
1 2 (16.67%) SCCM
Vendors
1 5 (41.67%) Microsoft
2 4 (33.33%) Citrix
3 3 (25.00%) ServiceNow
4 1 (8.33%) Apple
4 1 (8.33%) Sophos
4 1 (8.33%) Webroot