The following table provides summary statistics for contract job vacancies advertised in Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
England / Yorkshire
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 94 62 46
Rank change year-on-year -32 -16  
Contract jobs citing Service Management 29 91 123
As % of all contract IT jobs advertised in Yorkshire 1.46% 3.29% 4.17%
As % of the Processes & Methodologies category 1.73% 3.80% 4.99%
Number of daily rates quoted 14 55 100
Median daily rate £428 £425 £350
Median daily rate % change year-on-year +0.58% +21.42%  
90% offered a daily rate of more than £401 £288 £225
10% offered a daily rate of more than £493 £478 £475
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.66%  
Number of hourly rates quoted 12 4 6
Median hourly rate £9.50 £14.25 £12.50
Median hourly rate % change year-on-year -33.33% +14.00%  
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Yorkshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Yorkshire
Contract job vacancies with a requirement for process and methodology skills 1680 2396 2467
As % of all contract IT job vacancies advertised in Yorkshire 84.42% 86.53% 83.66%
Number of daily rates quoted 1105 1666 1725
Median daily rate £413 £425 £365
Median daily rate % change year-on-year -2.94% +16.43%  
90% offered a daily rate of more than £300 £313 £275
10% offered a daily rate of more than £544 £570 £500
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 48 34 53
Median hourly rate £16.00 £15.50 £17.50
Median hourly rate % change year-on-year +3.22% -11.42%  
90% offered a hourly rate of more than £9.16 £10.52 £10.50
10% offered a hourly rate of more than £28.27 £23.50 £45.00
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Management
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Yorkshire

Service Management
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Yorkshire.

Contractor daily rate trend for Service Management in Yorkshire

Service Management
Contractor Daily Rate Histogram in Yorkshire

The daily rate distribution of IT jobs citing Service Management in Yorkshire over the 3 months to 25 June 2017.

Contractor daily rate histogram for Service Management in Yorkshire

Service Management
Contractor Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Yorkshire.

Contractor hourly rate trend for Service Management in Yorkshire

Service Management
Contractor Hourly Rate Histogram in Yorkshire

The hourly rate distribution of IT jobs citing Service Management in Yorkshire over the 3 months to 25 June 2017.

Contractor hourly rate histogram for Service Management in Yorkshire

Service Management
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -21 23 £430 +2.99% 15
South Yorkshire -11 3 £350 -20.00% 2
East Yorkshire - 1 - - 1
Service Management
England

For the 6 months to 25 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for Service Management.

1 40 (56.34%) ITIL
2 22 (30.99%) ITSM
3 18 (25.35%) Finance
4 17 (23.94%) Service Delivery
5 16 (22.54%) Microsoft
6 14 (19.72%) Active Directory
6 14 (19.72%) ITIL Certification
7 12 (16.90%) Project Management
8 10 (14.08%) Agile Software Development
9 9 (12.68%) Change Management
9 9 (12.68%) HP
9 9 (12.68%) Banking
10 8 (11.27%) DevOps
10 8 (11.27%) Windows
10 8 (11.27%) Stakeholder Management
11 7 (9.86%) Microsoft Excel
11 7 (9.86%) Mainframe
11 7 (9.86%) Remedy
11 7 (9.86%) Service Design
12 6 (8.45%) Conflict Management
12 6 (8.45%) CCNA
12 6 (8.45%) Cisco Certification
12 6 (8.45%) MS Exchange
12 6 (8.45%) SLA
12 6 (8.45%) Cisco
12 6 (8.45%) Firewall
12 6 (8.45%) Telecoms
12 6 (8.45%) TDD
12 6 (8.45%) Test Automation
12 6 (8.45%) Migration

Service Management
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (8.45%) MS Exchange
2 4 (5.63%) SharePoint
3 3 (4.23%) Exchange Server 2010
4 2 (2.82%) Blackberry Enterprise Server
4 2 (2.82%) Confluence
4 2 (2.82%) Exchange Server 2007
5 1 (1.41%) IIS
5 1 (1.41%) SharePoint Server
Applications
1 7 (9.86%) Microsoft Excel
2 4 (5.63%) Microsoft Office
3 1 (1.41%) Microsoft PowerPoint
Business Applications
1 6 (8.45%) Remedy ITSM
2 1 (1.41%) Dynamics CRM
2 1 (1.41%) SAP ERP
Cloud Services
1 4 (5.63%) SaaS
2 3 (4.23%) IaaS
2 3 (4.23%) Microsoft Azure
2 3 (4.23%) PaaS
3 2 (2.82%) Azure Active Directory
4 1 (1.41%) Amazon AWS
4 1 (1.41%) Cloud Computing
4 1 (1.41%) GitHub
4 1 (1.41%) iPaaS
4 1 (1.41%) Mimecast
Communications & Networking
1 6 (8.45%) Firewall
2 4 (5.63%) Internet
3 3 (4.23%) DNS
3 3 (4.23%) FTP
3 3 (4.23%) Intranet
3 3 (4.23%) Intrusion Detection
3 3 (4.23%) Network Security
3 3 (4.23%) SNMP
4 2 (2.82%) Wi-Fi
5 1 (1.41%) Bluetooth
5 1 (1.41%) DHCP
Database & Business Intelligence
1 2 (2.82%) Big Data
2 1 (1.41%) Data Warehouse
2 1 (1.41%) SQL Server
Development Applications
1 5 (7.04%) Jenkins
2 4 (5.63%) JIRA
3 2 (2.82%) FitNesse
3 2 (2.82%) Git (software)
3 2 (2.82%) JUnit
3 2 (2.82%) NUnit
3 2 (2.82%) Selenium
4 1 (1.41%) Cucumber
4 1 (1.41%) Hudson
4 1 (1.41%) JIRA Agile
General
1 18 (25.35%) Finance
2 9 (12.68%) Banking
3 6 (8.45%) Telecoms
4 1 (1.41%) Legal
4 1 (1.41%) Multimedia
4 1 (1.41%) Retail
Job Titles
1 24 (33.80%) Analyst
2 14 (19.72%) Service Analyst
3 11 (15.49%) Service Desk Analyst
4 6 (8.45%) Consultant
5 5 (7.04%) Change Analyst
5 5 (7.04%) Service Manager
6 4 (5.63%) Developer
6 4 (5.63%) ITIL Manager
6 4 (5.63%) ITIL Service Manager
7 3 (4.23%) Architect
7 3 (4.23%) Information Analyst
7 3 (4.23%) Information Security Analyst
7 3 (4.23%) IT Analyst
7 3 (4.23%) Mainframe Specialist
7 3 (4.23%) Network Engineer
7 3 (4.23%) Security Analyst
7 3 (4.23%) Technical Specialist
7 3 (4.23%) Tester
8 2 (2.82%) 2nd Line Service Desk Analyst
8 2 (2.82%) Asset Management Analyst
Libraries, Frameworks & Software Standards
1 4 (5.63%) Middleware
1 4 (5.63%) Web Services
2 3 (4.23%) ISPF
3 2 (2.82%) Apache CXF
3 2 (2.82%) REST
3 2 (2.82%) RESTful
3 2 (2.82%) SOAP
4 1 (1.41%) OpenGL
4 1 (1.41%) OpenGL ES
4 1 (1.41%) Qt
Miscellaneous
1 7 (9.86%) Mainframe
2 5 (7.04%) Analytical Skills
3 3 (4.23%) CMDB
3 3 (4.23%) Data Centre
3 3 (4.23%) Hybrid Cloud
3 3 (4.23%) iSeries
3 3 (4.23%) Management Information System
3 3 (4.23%) NHS
3 3 (4.23%) Tandem
3 3 (4.23%) User Experience
4 2 (2.82%) Client/Server
5 1 (1.41%) Blackberry
5 1 (1.41%) Device Driver
5 1 (1.41%) Greenfield Project
5 1 (1.41%) Minimum Viable Product
5 1 (1.41%) Mobile App
5 1 (1.41%) PACS
Operating Systems
1 8 (11.27%) Windows
2 3 (4.23%) Unix
2 3 (4.23%) Windows Server
2 3 (4.23%) zOS
3 2 (2.82%) Android
3 2 (2.82%) Apple iOS
3 2 (2.82%) Windows 2000
3 2 (2.82%) Windows 7
3 2 (2.82%) Windows 8
3 2 (2.82%) Windows Server 2003
3 2 (2.82%) Windows XP
4 1 (1.41%) Linux
Processes & Methodologies
1 40 (56.34%) ITIL
2 22 (30.99%) ITSM
3 17 (23.94%) Service Delivery
4 12 (16.90%) Project Management
5 10 (14.08%) Agile Software Development
6 9 (12.68%) Change Management
7 8 (11.27%) DevOps
7 8 (11.27%) Stakeholder Management
8 7 (9.86%) Service Design
9 6 (8.45%) Conflict Management
9 6 (8.45%) Incident Management
9 6 (8.45%) Migration
9 6 (8.45%) TDD
9 6 (8.45%) Test Automation
10 5 (7.04%) Supplier Management
10 5 (7.04%) Waterfall
11 4 (5.63%) BDD
11 4 (5.63%) ITIL V3
11 4 (5.63%) Open Source
11 4 (5.63%) Process Improvement
Programming Languages
1 4 (5.63%) Java
2 3 (4.23%) JCL
3 2 (2.82%) Apple Swift
3 2 (2.82%) Objective-C
4 1 (1.41%) ABAP
4 1 (1.41%) C++
Qualifications
1 14 (19.72%) ITIL Certification
2 6 (8.45%) CCNA
2 6 (8.45%) Cisco Certification
3 5 (7.04%) Security Cleared
4 3 (4.23%) CCNP
4 3 (4.23%) CCSA
4 3 (4.23%) CCSE
4 3 (4.23%) Check Point Certification
5 2 (2.82%) CTC Cleared
5 2 (2.82%) ISEB
6 1 (1.41%) MCP
6 1 (1.41%) SC Cleared
Quality Assurance & Compliance
1 6 (8.45%) SLA
2 4 (5.63%) QA
System Software
1 14 (19.72%) Active Directory
2 4 (5.63%) ACF2
2 4 (5.63%) RACF
2 4 (5.63%) VMware Infrastructure
3 3 (4.23%) Time Sharing Option
3 3 (4.23%) vSphere
Systems Management
1 4 (5.63%) zSecure
2 3 (4.23%) WMI
3 2 (2.82%) DameWare
3 2 (2.82%) SCCM
3 2 (2.82%) Tivoli
4 1 (1.41%) NetIQ Identity Manager
Vendors
1 16 (22.54%) Microsoft
2 9 (12.68%) HP
3 7 (9.86%) Remedy
4 6 (8.45%) Cisco
5 4 (5.63%) ServiceNow
5 4 (5.63%) VMware
6 3 (4.23%) Axway
6 3 (4.23%) CheckPoint
6 3 (4.23%) IBM
6 3 (4.23%) IBM Sterling
7 2 (2.82%) BMC
7 2 (2.82%) Dell
7 2 (2.82%) LANDesk
7 2 (2.82%) SAP
7 2 (2.82%) Wyse
8 1 (1.41%) NetIQ