Service Management Contracts in Yorkshire

Service Management
England > Yorkshire

The table below provides summary statistics for contract job vacancies advertised in Yorkshire requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 46 31 61
Rank change year-on-year -15 +30 +11
Contract jobs citing Service Management 46 79 66
As % of all contract jobs advertised in Yorkshire 4.52% 4.68% 2.86%
As % of the Processes & Methodologies category 4.89% 5.41% 3.15%
Number of daily rates quoted 17 44 49
10th Percentile £207 £278 £200
25th Percentile £240 £509 £375
Median daily rate (50th Percentile) £425 £550 £500
Median % change year-on-year -22.73% +10.00% +6.95%
75th Percentile £488 £600 £550
90th Percentile £553 £650 £595
England median daily rate £525 £525 £500
% change year-on-year - +5.00% -4.76%
Number of hourly rates quoted 6 5 1
Median hourly rate £22.14 £12.53 £17.24
Median % change year-on-year +76.70% -27.32% -18.39%
England median hourly rate £22.14 £17.72 £55.00
% change year-on-year +24.94% -67.78% +223.53%

All Process and Methodology Skills
Yorkshire

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Yorkshire.

Contract vacancies with a requirement for process or methodology skills 940 1,459 2,094
As % of all contract IT jobs advertised in Yorkshire 92.43% 86.38% 90.85%
Number of daily rates quoted 586 875 1,388
10th Percentile £246 £265 £296
25th Percentile £363 £400 £425
Median daily rate (50th Percentile) £475 £475 £525
Median % change year-on-year - -9.52% +9.38%
75th Percentile £550 £577 £600
90th Percentile £638 £650 £700
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 34 64 61
10th Percentile £13.00 £11.30 -
25th Percentile £17.12 £12.15 £9.80
Median hourly rate £21.24 £13.50 £10.63
Median % change year-on-year +57.33% +27.00% -39.74%
75th Percentile £27.10 £22.00 £20.19
90th Percentile £80.10 £53.75 £56.00
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

Service Management
Job Vacancy Trend in Yorkshire

Job postings citing Service Management as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Management in Yorkshire

Service Management
Contractor Daily Rate Trend in Yorkshire

3-month moving average daily rate quoted in jobs citing Service Management in Yorkshire.

Daily rate trend for Service Management in Yorkshire

Service Management
Daily Rate Histogram in Yorkshire

Daily rate distribution for jobs citing Service Management in Yorkshire over the 6 months to 1 May 2025.

Daily rate histogram for Service Management in Yorkshire

Service Management
Contractor Hourly Rate Trend in Yorkshire

3-month moving average hourly rates quoted in jobs citing Service Management in Yorkshire.

Hourly rate trend for Service Management in Yorkshire

Service Management
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Yorkshire region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +16 41 £425 -22.73% 12
South Yorkshire -25 4 £232 -60.76% 8
Service Management
England

Service Management
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.17%) Microsoft Exchange
Applications
1 16 (34.78%) Microsoft Office
2 2 (4.35%) Microsoft Excel
3 1 (2.17%) Microsoft PowerPoint
Cloud Services
1 14 (30.43%) Microsoft 365
2 13 (28.26%) Entra ID
Communications & Networking
1 1 (2.17%) PSTN
1 1 (2.17%) VoIP
1 1 (2.17%) Wireless
General
1 24 (52.17%) Social Skills
2 19 (41.30%) Inclusion and Diversity
3 15 (32.61%) Retail
4 6 (13.04%) Police
5 5 (10.87%) Analytical Skills
6 4 (8.70%) Telecoms
7 2 (4.35%) Banking
8 1 (2.17%) Documentation Skills
8 1 (2.17%) Finance
8 1 (2.17%) Legal
8 1 (2.17%) Manufacturing
8 1 (2.17%) Public Sector
Job Titles
1 13 (28.26%) Support Manager
2 12 (26.09%) 1st Line Support
3 9 (19.57%) Analyst
3 9 (19.57%) IT Manager
3 9 (19.57%) Service Manager
4 8 (17.39%) 1st Line Support Manager
4 8 (17.39%) IT Support
4 8 (17.39%) IT Support Manager
5 6 (13.04%) Support Analyst
6 5 (10.87%) Contracts Manager
6 5 (10.87%) Support Assistant
7 2 (4.35%) 2nd Line Engineer
7 2 (4.35%) 2nd Line Support
7 2 (4.35%) 2nd Line Support Engineer
7 2 (4.35%) Architect
7 2 (4.35%) Quality Manager
7 2 (4.35%) Support Engineer
8 1 (2.17%) 2nd Line Desktop Support Engineer
8 1 (2.17%) DevOps Developer
8 1 (2.17%) Mobile Engineer
Libraries, Frameworks & Software Standards
1 1 (2.17%) REST
1 1 (2.17%) SOAP
Miscellaneous
1 14 (30.43%) Smartphone
2 13 (28.26%) iPhone
3 2 (4.35%) CMDB
3 2 (4.35%) Management Information System
3 2 (4.35%) Onboarding
4 1 (2.17%) Data Centre
4 1 (2.17%) Legacy Systems
4 1 (2.17%) Mainframe
4 1 (2.17%) Replication
Operating Systems
1 13 (28.26%) Mac OS
2 2 (4.35%) Windows
3 1 (2.17%) HPUX
3 1 (2.17%) Linux
3 1 (2.17%) Red Hat Enterprise Linux
3 1 (2.17%) Solaris
Processes & Methodologies
1 30 (65.22%) ITIL
2 27 (58.70%) ITSM
3 24 (52.17%) Customer Service
4 20 (43.48%) Incident Management
5 13 (28.26%) Mobile Device Management
5 13 (28.26%) Problem-Solving
6 7 (15.22%) Continuous Improvement
6 7 (15.22%) Decision-Making
7 6 (13.04%) Information Security
7 6 (13.04%) Performance Measurement
7 6 (13.04%) Stakeholder Management
8 5 (10.87%) Change Management
8 5 (10.87%) Service Delivery
8 5 (10.87%) SIAM
9 4 (8.70%) Problem Management
9 4 (8.70%) Stakeholder Engagement
10 3 (6.52%) Project Management
10 3 (6.52%) Roadmaps
10 3 (6.52%) Service Catalogue
11 2 (4.35%) Major Incident Management
Qualifications
1 2 (4.35%) ITIL Foundation Certificate
1 2 (4.35%) SC Cleared
1 2 (4.35%) Security Cleared
2 1 (2.17%) DBS Check
2 1 (2.17%) Degree
Quality Assurance & Compliance
1 6 (13.04%) SLA
2 1 (2.17%) PMO
2 1 (2.17%) QA
System Software
1 14 (30.43%) Active Directory
Systems Management
1 13 (28.26%) Jamf Pro
2 1 (2.17%) WhatsUp Gold
Vendors
1 24 (52.17%) ServiceNow
2 14 (30.43%) Microsoft
3 13 (28.26%) Apple
4 1 (2.17%) BMC
4 1 (2.17%) IBM
4 1 (2.17%) Salesforce
4 1 (2.17%) Sun
4 1 (2.17%) Unisys