Period
to 19 November 2018

The median contractor rate for a Technical Support was £155 per day in advertised job vacancies in Yorkshire during the 6 months to 19 November 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support
England > Yorkshire
6 months to
19 Nov 2018
Same period 2017 Same period 2016
Rank 191 171 199
Rank change year-on-year -20 +28 -6
Contract jobs requiring a Technical Support 10 19 14
As % of all contract IT jobs advertised in Yorkshire 0.20% 0.44% 0.26%
As % of the Job Titles category 0.21% 0.45% 0.27%
Number of daily rates quoted 5 3 7
Yorkshire median daily rate £155 £338 £300
Median daily rate % change year-on-year -54.07% +12.50% -
10th Percentile £129 £279 £110
90th Percentile £168 £481 £427
England median daily rate £250 £275 £300
% change year-on-year -9.09% -8.33% +3.45%
Number of hourly rates quoted 1 6 1
Yorkshire median hourly rate £100.00 £14.20 £25.00
Median hourly rate % change year-on-year +604.23% -43.20% +9.89%
10th Percentile £95.00 £12.49 £22.50
90th Percentile £105.00 £14.30 £27.50
England median hourly rate £18.00 £14.20 £17.50
% change year-on-year +26.76% -18.86% +2.94%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Yorkshire
Contract vacancies in Yorkshire with a recognized job title 4,730 4,213 5,232
% of contract IT jobs with a recognized job title 95.92% 96.85% 96.18%
Number of daily rates quoted 3,173 2,789 3,366
Yorkshire median daily rate £405 £400 £400
Median daily rate % change year-on-year +1.25% - +6.67%
10th Percentile £263 £220 £250
90th Percentile £550 £545 £538
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +3.03%
Number of hourly rates quoted 189 138 199
Yorkshire median hourly rate £15.50 £14.20 £14.00
Median hourly rate % change year-on-year +9.15% +1.43% +2.98%
10th Percentile £10.40 £10.00 £9.39
90th Percentile £35.90 £39.48 £29.75
England median hourly rate £18.50 £18.56 £18.50
% change year-on-year -0.34% +0.34% +2.78%

Technical Support
Job Vacancy Trend in Yorkshire

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Technical Support in Yorkshire

Technical Support
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support in Yorkshire.

Contractor daily rate trend for Technical Support in Yorkshire

Technical Support
Contractor Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support in Yorkshire.

Contractor hourly rate trend for Technical Support in Yorkshire

Technical Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the Yorkshire region over the 6 months to 19 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
North Yorkshire - 5 £155 - 3
West Yorkshire -29 4 - - 7
East Yorkshire - 1 - -
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 19 November 2018, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Yorkshire region featuring Technical Support in the job title.

1 5 (50.00%) Cisco
2 4 (40.00%) SQL Server
3 3 (30.00%) Microsoft Office
3 3 (30.00%) ITIL
3 3 (30.00%) Windows
3 3 (30.00%) IBM Notes
3 3 (30.00%) Disaster Recovery
3 3 (30.00%) ITIL Certification
3 3 (30.00%) Lotus
3 3 (30.00%) SLA
3 3 (30.00%) SC Cleared
3 3 (30.00%) Security Cleared
3 3 (30.00%) Analytical Skills
3 3 (30.00%) Problem-Solving
4 2 (20.00%) Xerox
4 2 (20.00%) Windows 10
4 2 (20.00%) Process Improvement
4 2 (20.00%) MCDST
4 2 (20.00%) Mathematics
4 2 (20.00%) Military
4 2 (20.00%) e-Learning
4 2 (20.00%) Logistics
4 2 (20.00%) Apple
4 2 (20.00%) Management Information System
4 2 (20.00%) Electronics
4 2 (20.00%) Service Delivery
4 2 (20.00%) Microsoft Excel
4 2 (20.00%) SMS
4 2 (20.00%) Active Directory
4 2 (20.00%) Dell

Technical Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (30.00%) IBM Notes
Applications
1 3 (30.00%) Microsoft Office
2 2 (20.00%) Microsoft Excel
Communications & Networking
1 2 (20.00%) SMS
Database & Business Intelligence
1 4 (40.00%) SQL Server
2 1 (10.00%) SQL Server 2008
Development Applications
1 1 (10.00%) JIRA
General
1 2 (20.00%) Electronics
1 2 (20.00%) Military
2 1 (10.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (10.00%) .NET
Miscellaneous
1 3 (30.00%) Analytical Skills
2 2 (20.00%) e-Learning
2 2 (20.00%) Management Information System
3 1 (10.00%) Replication
3 1 (10.00%) Self-Motivation
Operating Systems
1 3 (30.00%) Windows
2 2 (20.00%) Windows 10
Processes & Methodologies
1 3 (30.00%) Disaster Recovery
1 3 (30.00%) ITIL
1 3 (30.00%) Problem-Solving
2 2 (20.00%) Logistics
2 2 (20.00%) Mathematics
2 2 (20.00%) Process Improvement
2 2 (20.00%) Service Delivery
3 1 (10.00%) B2B
3 1 (10.00%) Configuration Management
3 1 (10.00%) Customer Requirements
3 1 (10.00%) Demand Management
3 1 (10.00%) Incident Management
3 1 (10.00%) Mentoring
3 1 (10.00%) NsoIT
3 1 (10.00%) Problem Management
Programming Languages
1 2 (20.00%) C
2 1 (10.00%) SQL
2 1 (10.00%) VB
Qualifications
1 3 (30.00%) ITIL Certification
1 3 (30.00%) SC Cleared
1 3 (30.00%) Security Cleared
2 2 (20.00%) A+ Certification
2 2 (20.00%) MCDST
2 2 (20.00%) Microsoft Certification
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 2 (20.00%) Active Directory
Vendors
1 5 (50.00%) Cisco
2 3 (30.00%) Lotus
3 2 (20.00%) Apple
3 2 (20.00%) Dell
3 2 (20.00%) Xerox
4 1 (10.00%) Google