Period
to 26 January 2022

The median annual salary for a Technical Support was £37,500 in advertised job vacancies in Yorkshire during the 6 months to 26 January 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
England > Yorkshire
6 months to
26 Jan 2022
Same period 2021 Same period 2020
Rank 223 158 199
Rank change year-on-year -65 +41 -7
Permanent jobs requiring a Technical Support 43 39 44
As % of all permanent jobs advertised in Yorkshire 0.60% 1.00% 0.73%
As % of the Job Titles category 0.64% 1.04% 0.76%
Number of salaries quoted 36 36 42
10th Percentile £26,875 £18,750 £20,000
25th Percentile £33,750 £25,688 £21,250
Median annual salary (50th Percentile) £37,500 £33,682 £24,500
Median % change year-on-year +11.34% +37.48% +11.36%
75th Percentile £42,000 £42,500 £34,375
90th Percentile £42,500 £53,750 £45,900
England median annual salary £32,500 £30,000 £31,500
% change year-on-year +8.33% -4.76% +0.80%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 6,689 3,758 5,804
% of permanent IT jobs with a recognized job title 93.70% 96.76% 96.51%
Number of salaries quoted 4,750 3,176 4,901
10th Percentile £29,990 £28,500 £25,500
25th Percentile £37,500 £36,250 £33,250
Median annual salary (50th Percentile) £50,000 £47,500 £45,000
Median % change year-on-year +5.26% +5.56% +5.88%
75th Percentile £65,000 £58,750 £57,500
90th Percentile £77,500 £65,000 £67,500
England median annual salary £60,000 £55,000 £52,500
% change year-on-year +9.09% +4.76% +1.94%

Technical Support
Job Vacancy Trend in Yorkshire

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Technical Support in Yorkshire

Technical Support
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Technical Support in Yorkshire.

Salary trend for Technical Support in Yorkshire

Technical Support
Salary Histogram in Yorkshire

Salary distribution for jobs citing Technical Support in Yorkshire over the 6 months to 26 January 2022.

Salary histogram for Technical Support in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 6 months to 26 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire -53 22 £42,000 +29.77% 10
North Yorkshire -18 21 £37,500 -4.46% 5
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 26 January 2022, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Technical Support in the job title.

1 23 (53.49%) SQL
2 21 (48.84%) Windows
3 19 (44.19%) Microsoft
4 18 (41.86%) Active Directory
4 18 (41.86%) SQL Server
5 17 (39.53%) ITIL
6 16 (37.21%) Root Cause Analysis
7 14 (32.56%) Virtual Team
8 13 (30.23%) Data Security
8 13 (30.23%) Back Office
8 13 (30.23%) Unix
8 13 (30.23%) C#
8 13 (30.23%) ASP.NET
8 13 (30.23%) .NET
8 13 (30.23%) Oracle
8 13 (30.23%) Oracle Reports
8 13 (30.23%) Microsoft Excel
8 13 (30.23%) RDBMS
8 13 (30.23%) Shell Script
8 13 (30.23%) PCI DSS
8 13 (30.23%) Relational Database
8 13 (30.23%) DevOps
9 12 (27.91%) Windows 10
9 12 (27.91%) Microsoft 365
9 12 (27.91%) Azure
10 9 (20.93%) Hyper-V
10 9 (20.93%) Migration
10 9 (20.93%) Windows Server
10 9 (20.93%) Problem-Solving
11 8 (18.60%) MS Exchange

Technical Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (18.60%) MS Exchange
2 6 (13.95%) Exchange Server 2013
3 4 (9.30%) SharePoint
4 1 (2.33%) Exchange Server 2003
4 1 (2.33%) Exchange Server 2007
4 1 (2.33%) Exchange Server 2010
Applications
1 13 (30.23%) Microsoft Excel
2 7 (16.28%) Microsoft Office
3 1 (2.33%) MS Visio
Cloud Services
1 12 (27.91%) Azure
1 12 (27.91%) Microsoft 365
2 5 (11.63%) Slack
3 1 (2.33%) AWS
3 1 (2.33%) Azure Active Directory
3 1 (2.33%) Google Workspace
3 1 (2.33%) OneDrive
Communications & Networking
1 7 (16.28%) DNS
1 7 (16.28%) SAN
1 7 (16.28%) VPN
2 6 (13.95%) DHCP
2 6 (13.95%) Wi-Fi
3 5 (11.63%) iSCSI
3 5 (11.63%) VLAN
4 3 (6.98%) Firewall
4 3 (6.98%) Remote Desktop
5 2 (4.65%) LAN
5 2 (4.65%) WAN
6 1 (2.33%) NAS
6 1 (2.33%) Structured Cabling
6 1 (2.33%) TCP/IP
6 1 (2.33%) xDSL
Database & Business Intelligence
1 18 (41.86%) SQL Server
2 13 (30.23%) Oracle Reports
2 13 (30.23%) RDBMS
2 13 (30.23%) Relational Database
3 2 (4.65%) Electronic Patient Records
Development Applications
1 1 (2.33%) Cactus
General
1 13 (30.23%) Back Office
2 1 (2.33%) Social Skills
2 1 (2.33%) Telecoms
Libraries, Frameworks & Software Standards
1 13 (30.23%) .NET
1 13 (30.23%) ASP.NET
2 5 (11.63%) Elastic Stack
Miscellaneous
1 14 (32.56%) Virtual Team
2 5 (11.63%) Data Centre
2 5 (11.63%) Driving Licence
2 5 (11.63%) Replication
3 2 (4.65%) e-Health
3 2 (4.65%) LIMS
3 2 (4.65%) PACS
4 1 (2.33%) Data Protection Act
4 1 (2.33%) Self-Motivation
Operating Systems
1 21 (48.84%) Windows
2 13 (30.23%) Unix
3 12 (27.91%) Windows 10
4 9 (20.93%) Windows Server
5 6 (13.95%) Windows Server 2016
6 5 (11.63%) Windows Server 2012
7 2 (4.65%) Windows Server 2008
8 1 (2.33%) Apple iOS
8 1 (2.33%) Windows 2000 Server
8 1 (2.33%) Windows Server 2003
8 1 (2.33%) Windows Server 2019
Processes & Methodologies
1 17 (39.53%) ITIL
2 16 (37.21%) Root Cause Analysis
3 13 (30.23%) Data Security
3 13 (30.23%) DevOps
4 9 (20.93%) Migration
4 9 (20.93%) Problem-Solving
5 7 (16.28%) Analytics
6 5 (11.63%) Continuous Improvement
6 5 (11.63%) Data Analytics
6 5 (11.63%) Disaster Recovery
7 4 (9.30%) Configuration Management
7 4 (9.30%) Prototyping
7 4 (9.30%) Release Management
7 4 (9.30%) Server Management
8 3 (6.98%) Incident Management
8 3 (6.98%) Problem Management
9 2 (4.65%) Business Intelligence
9 2 (4.65%) Data Migration
9 2 (4.65%) Health Informatics
9 2 (4.65%) Informatics
Programming Languages
1 23 (53.49%) SQL
2 13 (30.23%) C#
2 13 (30.23%) Shell Script
Quality Assurance & Compliance
1 13 (30.23%) PCI DSS
2 6 (13.95%) SLA
3 2 (4.65%) HL7
3 2 (4.65%) ISO/IEC 20000
System Software
1 18 (41.86%) Active Directory
2 9 (20.93%) Hyper-V
3 6 (13.95%) Virtual Machines
4 5 (11.63%) Docker
4 5 (11.63%) VMware Infrastructure
Systems Management
1 5 (11.63%) Kubernetes
1 5 (11.63%) Microsoft Intune
1 5 (11.63%) SCCM
2 1 (2.33%) Backup Exec
2 1 (2.33%) WSUS
Vendors
1 19 (44.19%) Microsoft
2 13 (30.23%) Oracle
3 6 (13.95%) Dell
4 5 (11.63%) SonicWALL
4 5 (11.63%) Veeam
4 5 (11.63%) VMware
5 3 (6.98%) EMC
5 3 (6.98%) HP
6 2 (4.65%) Cisco
7 1 (2.33%) Aruba
7 1 (2.33%) Citrix
7 1 (2.33%) Meraki
7 1 (2.33%) NetApp
7 1 (2.33%) Sophos
7 1 (2.33%) Ubiquiti
7 1 (2.33%) Veritas