Period
to

The median annual salary for a Technical Support was £35,500 in advertised job vacancies in Yorkshire during the 6 months to 29 June 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
England > Yorkshire
6 months to
29 Jun 2022
Same period 2021 Same period 2020
Rank 213 226 180
Rank change year-on-year +13 -46 -67
Permanent jobs requiring a Technical Support 77 17 20
As % of all permanent jobs advertised in Yorkshire 1.00% 0.30% 0.49%
As % of the Job Titles category 1.05% 0.32% 0.51%
Number of salaries quoted 34 16 20
10th Percentile £21,775 £22,000 £21,000
25th Percentile £25,000 £23,250 £21,250
Median annual salary (50th Percentile) £35,500 £33,682 £25,250
Median % change year-on-year +5.40% +33.39% +20.24%
75th Percentile £60,000 £38,438 £32,500
90th Percentile - £42,500 £41,275
England median annual salary £32,500 £32,500 £31,500
% change year-on-year - +3.17% +14.55%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 7,318 5,391 3,907
% of permanent IT jobs with a recognized job title 95.24% 93.95% 96.04%
Number of salaries quoted 4,429 4,368 3,381
10th Percentile £28,189 £27,933 £27,500
25th Percentile £37,500 £36,250 £35,000
Median annual salary (50th Percentile) £50,000 £47,500 £45,000
Median % change year-on-year +5.26% +5.56% +5.88%
75th Percentile £66,250 £61,250 £57,500
90th Percentile £81,250 £71,250 £67,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +5.77%

Technical Support
Job Vacancy Trend in Yorkshire

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Technical Support in Yorkshire

Technical Support
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Technical Support in Yorkshire.

Salary trend for Technical Support in Yorkshire

Technical Support
Salary Histogram in Yorkshire

Salary distribution for jobs citing Technical Support in Yorkshire over the 6 months to 29 June 2022.

Salary histogram for Technical Support in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 6 months to 29 June 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire -19 40 £25,000 -28.57% 6
North Yorkshire -4 17 £37,500 +56.25% 1
South Yorkshire +1 12 £60,000 - 3
East Yorkshire +2 8 £24,250 -30.71% 1
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 29 June 2022, Technical Support job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Technical Support in the job title.

1 54 (70.13%) Microsoft
2 30 (38.96%) Windows
3 28 (36.36%) HNC
3 28 (36.36%) PPP
3 28 (36.36%) Stakeholder Management
3 28 (36.36%) QMS
3 28 (36.36%) Preventative Maintenance
4 20 (25.97%) Microsoft 365
5 19 (24.68%) Active Directory
6 14 (18.18%) Windows 10
6 14 (18.18%) Problem-Solving
7 11 (14.29%) Legal
8 10 (12.99%) Migration
8 10 (12.99%) Law
8 10 (12.99%) Case Management
8 10 (12.99%) Continuous Improvement
8 10 (12.99%) Analytical Skills
8 10 (12.99%) Time Management
8 10 (12.99%) Self-Motivation
9 9 (11.69%) SQL
10 8 (10.39%) Microsoft Office
10 8 (10.39%) ITIL
10 8 (10.39%) Change Management
10 8 (10.39%) Azure
10 8 (10.39%) Data Migration
10 8 (10.39%) SaaS
10 8 (10.39%) Resource Allocation
11 7 (9.09%) Virtual Team
11 7 (9.09%) Microsoft Intune
11 7 (9.09%) Telecoms

Technical Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.60%) MS Exchange
1 2 (2.60%) SharePoint
Applications
1 8 (10.39%) Microsoft Office
2 7 (9.09%) Microsoft Excel
Cloud Services
1 20 (25.97%) Microsoft 365
2 8 (10.39%) Azure
2 8 (10.39%) SaaS
3 2 (2.60%) OneDrive
4 1 (1.30%) AWS
4 1 (1.30%) Azure Active Directory
4 1 (1.30%) Mimecast
Communications & Networking
1 28 (36.36%) PPP
2 5 (6.49%) TCP/IP
3 4 (5.19%) WAN
4 3 (3.90%) Wireless
5 2 (2.60%) BGP
5 2 (2.60%) DNS
5 2 (2.60%) Firewall
5 2 (2.60%) LAN
5 2 (2.60%) MPLS
5 2 (2.60%) OSPF
5 2 (2.60%) SD-WAN
6 1 (1.30%) VoIP
6 1 (1.30%) Wi-Fi
Database & Business Intelligence
1 7 (9.09%) SQL Server
2 5 (6.49%) Oracle Reports
2 5 (6.49%) RDBMS
2 5 (6.49%) Relational Database
General
1 11 (14.29%) Legal
2 10 (12.99%) Analytical Skills
2 10 (12.99%) Law
3 7 (9.09%) Telecoms
4 5 (6.49%) Back Office
5 4 (5.19%) Social Skills
6 1 (1.30%) Finance
6 1 (1.30%) Retail
Libraries, Frameworks & Software Standards
1 5 (6.49%) .NET
1 5 (6.49%) ASP.NET
Miscellaneous
1 10 (12.99%) Self-Motivation
2 7 (9.09%) Virtual Team
3 2 (2.60%) CCTV
3 2 (2.60%) Clustering
3 2 (2.60%) Enterprise Software
3 2 (2.60%) Public Cloud
4 1 (1.30%) Video\Live Streaming
Operating Systems
1 30 (38.96%) Windows
2 14 (18.18%) Windows 10
3 5 (6.49%) Unix
4 4 (5.19%) Windows Server
5 3 (3.90%) Mac OS
6 1 (1.30%) Windows 7
Processes & Methodologies
1 28 (36.36%) Preventative Maintenance
1 28 (36.36%) QMS
1 28 (36.36%) Stakeholder Management
2 14 (18.18%) Problem-Solving
3 10 (12.99%) Case Management
3 10 (12.99%) Continuous Improvement
3 10 (12.99%) Migration
3 10 (12.99%) Time Management
4 8 (10.39%) Change Management
4 8 (10.39%) Data Migration
4 8 (10.39%) ITIL
4 8 (10.39%) Resource Allocation
5 5 (6.49%) Configuration Management
5 5 (6.49%) Data Security
5 5 (6.49%) DevOps
5 5 (6.49%) Prototyping
5 5 (6.49%) Release Management
5 5 (6.49%) Root Cause Analysis
6 2 (2.60%) Analytics
6 2 (2.60%) High Availability
Programming Languages
1 9 (11.69%) SQL
2 5 (6.49%) C#
2 5 (6.49%) Shell Script
3 4 (5.19%) PowerShell
4 2 (2.60%) C
4 2 (2.60%) T-SQL
4 2 (2.60%) VBA
4 2 (2.60%) VBScript
Qualifications
1 28 (36.36%) HNC
2 2 (2.60%) Degree
2 2 (2.60%) Microsoft Certification
Quality Assurance & Compliance
1 5 (6.49%) PCI DSS
2 2 (2.60%) SLA
System Software
1 19 (24.68%) Active Directory
2 6 (7.79%) Hyper-V
3 4 (5.19%) VMware Infrastructure
4 2 (2.60%) Terminal Services
4 2 (2.60%) Virtual Machines
Systems Management
1 7 (9.09%) Microsoft Intune
2 5 (6.49%) SCCM
3 2 (2.60%) Failover Clustering
3 2 (2.60%) FortiGate
3 2 (2.60%) Kubernetes
3 2 (2.60%) WSUS
Vendors
1 54 (70.13%) Microsoft
2 6 (7.79%) VMware
3 5 (6.49%) Citrix
3 5 (6.49%) Oracle
4 2 (2.60%) Draytek
4 2 (2.60%) Ubiquiti
5 1 (1.30%) Mitel