1st/2nd Line Support Engineer Jobs

18 of 18 1st/2nd Line Support Engineer Jobs

Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247

Oxford, Oxfordshire, South East, United Kingdom
Corriculo Ltd
Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st / 2nd line Support Engineer to join a leading Oxfordshire based … , will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st / 2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The … to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st / 2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an More ❯
Employment Type: Permanent
Salary: £30,000
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IT Support Engineer / First / Second Line Service Desk Technician

London, England, United Kingdom
AWD online
Are you a Second Line IT Support Engineer / Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies … Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer / Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities … need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware / software, networking, routers, firewalls, Hubs, LAN / WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line More ❯
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IT Support Engineer / First / Second Line Service Desk Technician (AWDO-P13476) in London)

London, England, United Kingdom
AWD online
Are you a Second Line IT Support Engineer / Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies … Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer / Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities … need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware / software, networking, routers, firewalls, Hubs, LAN / WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line More ❯
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1st / 2nd Line Support Engineer

City Of Manchester, Manchester, United Kingdom
Hybrid / WFH Options
In Technology Group
Job Title: 1st / 2nd Line Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester … City Centre, who are looking to bring on a 1st / 2nd Line Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team … 2nd line support role Strong troubleshooting skills and a proactive attitude Solid understanding of Microsoft technologies (Windows 10 / 11, Office 365, Active Directory) Good communication skills and a customer-focused approach Experience in an internal support environment is desirable but More ❯
Employment Type: Permanent
Salary: £25000 - £32000/annum Brilliant benefits
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1st/2nd Line Support Engineer

London, England, United Kingdom
Matchtech
Remote Moinitoring for technical systems and Helpdeck 1st / 2nd line support for systems such as CCTV, Customer information systems and other IP connected railway Station communications systems Key skills required for this role Heklpdesk, Technical Support and Maintenance … Important Remote Moinitoring for technical systems and Helpdeck 1st / 2nd line support Job Title: 1st Line / 2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type … Hours Salary: CIRCA £25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line / 2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In More ❯
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1st / 2nd Line Support Engineer

Leeds, England, United Kingdom
Adria Solutions Ltd
1st & 2nd Line Support - Wakefield Are you a proactive IT professional passionate about user support and technology improvement? Were looking for a highly capable 1st & 2nd Line Engineer to join our dynamic … Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk / ticketing systems Experience working with users in on-premise, hybrid, and remote setups Ability to manage 3rd party vendors and support contracts … Qualifications Familiarity with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and / or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What Youll Achieve This role supports the delivery of our clients More ❯
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1st/2nd Line Support Engineer

City, Cardiff, United Kingdom
Matchtech
Job Title: 1st Line / 2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time Office Hours Salary: CIRCA 25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line / 2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and internal teams … SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd line support teams when necessary. Log issues and resolutions accurately in fault monitoring systems. Perform regular system health More ❯
Employment Type: Permanent
Salary: GBP 25,000 Annual
Posted:

1st/2nd Line Support Engineer

Cardiff, South Glamorgan, United Kingdom
Matchtech
Job Title: 1st Line / 2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time | Office Hours Salary: CIRCA £25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line / 2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and internal teams … SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd line support teams when necessary. Log issues and resolutions accurately in fault monitoring systems. Perform regular system health More ❯
Employment Type: Permanent
Salary: £25000/annum
Posted:

1st / 2nd Line Support Engineer X 2

Manchester, Trafford Park, United Kingdom
Adria Solutions Ltd
1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2nd Line Engineer to … Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk / ticketing systems Experience working with users in on-premise, hybrid, and remote setups Ability to manage 3rd party vendors and support contracts … Qualifications Familiarity with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and / or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You’ll Achieve This role supports the delivery of our More ❯
Employment Type: Permanent
Salary: £20000 - £30000/annum
Posted:

1st / 2nd Line Support Engineer X 2

London, England, United Kingdom
Adria Solutions
1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We're looking for a highly capable 1st & 2nd Line Engineer to … Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk / ticketing systems Experience working with users in on-premise, hybrid, and remote setups Ability to manage 3rd party vendors and support contracts … Qualifications Familiarity with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and / or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You'll Achieve This role supports the delivery of our More ❯
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1st / 2nd Line Support Engineer X 2

Stretford, England, United Kingdom
Adria Solutions Ltd
1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2nd Line Engineer to … Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk / ticketing systems Experience working with users in on-premise, hybrid, and remote setups Ability to manage 3rd party vendors and support contracts … Qualifications Familiarity with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and / or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You’ll Achieve This role supports the delivery of our More ❯
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Support Engineer 1st/2nd Line

Stockport, England, United Kingdom
Hybrid / WFH Options
AeroCloud
keeping our team informed, being transparent, and maintaining accountability at every step. Job Requirements About you We are looking for a 1st / 2nd Line Support Engineer to join our Delivery, Implementation and Support (DIS) team who … any direct reports and will be based in our Stockport Office with a hybrid working model. Summary Of Role As a 1st / 2nd line support engineer you will be working across our airport customers, resolving support … with Azure and AWS would also be advantageous. Past experience with database technologies would be advantageous, particularly Microsoft SQL and MongoDB. Experience with airport / airline software that is used in airport environments would also be advantageous but not essential. Job Benefits What's in it for you· Competitive More ❯
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Junior Technical Support Engineer - 1st / 2nd Line - Professional Services - £30,000-£35,000 + Bonus

London, England, United Kingdom
ZipRecruiter
Job Description Job title: Junior Technical Support Engineer1st / 2nd Line Client: Professional Services Salary: £30,000-£35,000 + Bonus Contract: 15 month FTC Location: London Skills: Windows 11, AD, Exchange, Azure, Office 365, Security The role … role will be 2 days per week in the office, with rare travel to other branch offices. Key responsibilities: End user 1st / 2nd Line Support for internal employees Assisting with Cyber Security related duties (and opportunities to learn in this … area) Administering predominantly Microsoft based products – Microsoft 365 etc. Liaising with 3rd parties Participating in projects where required Skills required: Windows 10 / 11 Active Directory & Group Policy Office 365 Azure Please apply ASAP for more information. #J-18808-Ljbffr More ❯
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Junior Technical Support Engineer – 1st / 2nd Line - Professional Services - £30,000-£35,000 + Bonus

London, England, United Kingdom
Hybrid / WFH Options
Hunter Bond
Junior Technical Support Engineer1st / 2nd Line - Professional Services - £30,000-£35,000 + Bonus We are seeking a Junior Technical Support Engineer to join our Professional Services team in London. This is a … month fixed-term contract, requiring around 12 months of relevant experience. The role involves providing 1st and 2nd line support to internal users, assisting with cybersecurity duties, administering Microsoft products like Microsoft 365, liaising with third-party vendors, and participating in projects. … Microsoft-based products, including Microsoft 365. Liaise with third-party service providers. Participate in various projects as needed. Skills Required: Proficiency in Windows 10 / 11. Experience with Active Directory and Group Policy. Knowledge of Office 365. This role offers a hybrid working model with 2 days per week More ❯
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Optical Production First Line Support Engineer 2nd shift

Hockwold cum Wilton, England, United Kingdom
TieTalent
Optical Production First Line Support Engineer 2nd shift Join to apply for the Optical Production First Line Support Engineer 2nd shift role at TieTalent . About ASML ASML brings together the most creative minds … and document production interruptions, working hands-on with technicians. Serve as the initial escalation point for issues in polishing, machining, contacting, coating, bonding, lithography / etching, interferometry, and advanced correction processes. Develop and implement short-term solutions for production issues. Escalate process / procedural issues to engineering teams … preferably optics or laser physics. Lean manufacturing certification is a plus. At least 2 years of experience in high-tech manufacturing, especially optical fabrication / assembly. Ability to interpret blueprints and tolerances. Experience with CNC machine operation and troubleshooting. Personal Skills Ownership and accountability. Adaptability and urgency in a More ❯
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1st/2nd Line IT Support Engineer - 6 month FTC

Cambridge, England, United Kingdom
Bicycle Therapeutics
thavedetermination. Weare OneTeam .Weonlysucceedwhenweworktogether. Job Description Role purpose As our company expands, we have created an exciting new opportunity for a 1st / 2nd Line IT Support Engineer to join our UK team at Granta Park near Cambridge. You … ensure business continuity. Providing routine desktop support to all staff, including the Microsoft Office suite, SharePoint online, Microsoft Teams and Windows 10 / 11 operating systems. Setting up hardware and software for new staff, being responsible for on and off boarding staff. Supporting and troubleshooting networking equipment … Windows PowerShell AzureAD + SSO Active Directory MDM platforms Enterprise-grade networking Firewalls(Paolo Alto) SSL+IPSEC VPNs Enterprise-grade backup systems Extensive Windows desktop / server support experience. Experience with enterprise-grade security platforms. Some experience of Linux / Unix systems and administration. An eye for More ❯
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1st / 2nd Line Support Engineer

Oxford, England, United Kingdom
Xact Placements
Social network you want to login / join with: Our client are seeking a passionate, proactive, enthusiastic, customer focused 1st / 2nd Line IT Support Engineer to join their expanding team. The role will be a mixture of … candidate will join a busy, friendly team and be responsible for providing a first-class, customer-focused service to clients, working on BAU support calls and project work. The ideal candidate will already have experience of working in a Managed Service Provider, be proactive and have impeccable communication … of problem solving, and providing first-class customer service. Responsibilities: • Deliver an exceptional standard of customer service • Delivering on-site, remote and telephone support • Proactively manage customers, identifying opportunities for improvement to processes, procedures, and infrastructure • Project management and implementation • Liaise with 3rd party vendors • Prioritising workloads and More ❯
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Infrastructure Engineer (Contract) | 1st, 2nd, and 3rd-line support | Azure - McCabe & Barton

London, England, United Kingdom
Jobs via eFinancialCareers
Infrastructure Engineer (Contract) | 1st, 2nd, and 3rd-line support | Azure Company: McCabe & Barton Location: London, United Kingdom Posted: 3 days ago Type: Hybrid Job Contract Salary: 500 Overview We are seeking an experienced Senior Infrastructure Engineer for a … extensive knowledge of on-premises infrastructure, networking, and global network architectures. Key Responsibilities Manage and maintain on-premises infrastructure and network systems Provide 1st, 2nd, and 3rd-line infrastructure and end-user support for staff in UK, Asia, and European regions Administer … Hardware: Desktops, Laptops, iPads, iPhones, Telephony systems, Video Conferencing equipment, Printers, Copiers Networking: Cisco switches, Firewalls, On-premises Wi-Fi systems Software: Windows 10 / 11, iOS, Office 365 (Web, Desktop & Mobile), Microsoft Teams, SharePoint, OneDrive Infrastructure: Active Directory, VMware, ITSM tools (e.g., EasyVista or similar), Remote support More ❯
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1st/2nd Line Support Engineer
10th Percentile
£23,600
25th Percentile
£27,688
Median
£32,750
75th Percentile
£34,125
90th Percentile
£34,275