1st/2nd Line Support Engineer Jobs

21 of 21 1st/2nd Line Support Engineer Jobs

1st/2nd line support engineer

South East London, London, England, United Kingdom
Oscar Technology
Job Title: 1st / 2nd Line IT Support Engineer Location: South East London Salary: £25,000 - £28,000 per annum Job Type: Full-time, Permanent About the Role: We are seeking a motivated and customer-focused 1st / 2nd Line IT Support Engineer to join our IT team based in South East London. This is a great opportunity for someone with a strong foundation in IT support who is looking to develop their skills in a dynamic and supportive environment. You'll be the first point of contact for users, providing both remote and deskside support … experience in a 1st or 2nd line IT support role (minimum 1 year preferred). Strong working knowledge of: Windows 10 / 11 Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Active Directory and basic Group Policy tasks Basic networking knowledge (IP, DNS, DHCP, VPN). Experience with remote support tools More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

IT Support Engineer 1st/2nd Line

Fareham, England, United Kingdom
Itsupport Portsmouth
An opportunity has arisen for an experienced IT Support Engineer to join our growing team and support multiple companies with their IT requirements. You will be based at our offices in Fareham and may have regular visits to clients in the local area including Portsmouth and Southampton.With a minimum of 1-2 years IT … Excellent ability to troubleshoot all manner of IT related issues and use initiative when unsure. Knowledge of all Microsoft Office Suites Experience in Cloud Services - Office 365 & One Drive / SharePoint Online Knowledge of Administering / Installing Microsoft Windows O / S Desktop / Server Support Experience Good knowledge of PC hardware and components. … skills and knowledge A proven track record in managing customer relationships and providing excellent customer service in a customer delivery environment Knowledge of working with SLAs and using support ticketing systems to ensuring tickets are closed off and followed up on. Must be able to gain basic level security clearance for working with MOD sites and projects. Full More ❯
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IT Support Engineer - 1st & 2nd Line

Farnborough, England, United Kingdom
Reed
IT Support Analyst Helpdesk 0365 AD … Active Directory 1st Line First line 2nd Line second Line Contract inside ir35 Farnborough 1st / 2nd Line IT Support Analyst with outstanding customer service required to join a growing MSP based onsite in Farnborough for an initial … contract outside IR35. As the first point of call within IT, you will be responsible for providing support to 1 main client in a hybrid (on-prem / cloud) environment, utilising your skill set giving a 1st time fix as much as possible. What you will do: Answering calls from end users in a professional More ❯
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1st - 2nd line IT Support Engineer

Tonbridge, Kent, South East, United Kingdom
Dupen Ltd
This rapidly expanding IT services company in West Kent is seeking a dedicated and versatile 1st - 2nd line support engineer to join their customer-focused IT support team. IT Support Engineer – the role: This is a busy and very friendly & collaborative team. You’ll … be operating in a service desk environment, with the role combining (mostly) escalated helpdesk support with some on-site duties at their clients. Customers are typically SMEs, with a few corporates, based Kent, East Sussex, Surrey, and SE London. IT Support Engineer – the person: Of prime importance, is a great personality – a real ‘people … Engineer – your Technical skills: Your strong technical support skills, should cover as much as possible of the below: - Windows 10, 11, Mac o / s - Windows Server, Group Policy, DNS, backup systems, printing - MS 365, Exchange online and SharePoint, Intune, Azure - Mobile device management – Windows, IoS, Android - VoIP - Any networking knowledge very useful More ❯
Employment Type: Permanent
Salary: £24000 - £32000/annum
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1st / 2nd Line IT Support Engineer - German Speaking

Portsmouth, Hampshire, England, United Kingdom
Hybrid / WFH Options
Mexa Solutions LTD
German-Speaking IT Support Engineer - Solve it. Support it. Speak their language. £25,000 - £35,000 | Fully Remote | IT Service Provider You’re the go-to person when something breaks, and you’re fluent in more than just IT. You speak fluent German and know how to deliver brilliant tech support in … s a password reset or a tricky software fault, you know how to get things sorted. This is your chance to join a growing IT Service Provider , providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking , so you'll need to be … Location : Fully remote - work from anywhere in the UK. Language Skills : Use your German every day while building your IT career Variety : A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more Culture : Join a friendly, collaborative MSP with a solid reputation and loyal client base Stability More ❯
Employment Type: Full-Time
Salary: £25,000 - £35,000 per annum
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IT Support Engineer - 1st and 2nd Line - Reading - 12 Month Contract

Reading, Berkshire, England, United Kingdom
The Huntsmith Limited
My global client based in Reading have an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get … on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
Employment Type: Contractor
Rate: £25,200 - £28,600 per annum
Posted:

IT Support Engineer - 1st and 2nd Line - Northampton - 12 Month Contract

Northampton, Northamptonshire, England, United Kingdom
The Huntsmith Limited
My global client based near Northampton has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get … on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
Employment Type: Contractor
Rate: £26,000 - £29,600 per annum
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IT Support Engineer - 1st and 2nd Line - Malmesbury - 12 Month Contract

Malmesbury, Wiltshire, England, United Kingdom
The Huntsmith Limited
My global client based near Malmesbury has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get … on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
Employment Type: Contractor
Rate: £26,000 - £33,600 per annum
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IT Support Engineer - 1st and 2nd Line - Daventry - 12 Month Contract

Daventry, Northamptonshire, England, United Kingdom
The Huntsmith Limited
My global client based near Daventry has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get … on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
Employment Type: Contractor
Rate: £24,000 - £28,000 per annum
Posted:

IT Support Engineer - 1st and 2nd Line - Birmingham - 12 Month Contract

Birmingham, West Midlands, England, United Kingdom
The Huntsmith Limited
My nationwide client based in Birmingham has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED … SKILLS: - - Occassional travel to other sites located in Rugby, Wolverhampton, and Coventry - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
Employment Type: Contractor
Rate: £24,500 - £26,200 per annum
Posted:

1st / 2nd Line Support Engineer

Slough, South East
LA International Computer Consultants Ltd
Our client is an International IT Service Provider who require an experinced 1st / 2nd Line Support Engineer to work from their customers site in Slough. START: ASAP END: INITIALLY 31 / 12 / 2025 RATE: £18.87 PER HOUR HOURS: 7.5 PER DAY, 37.5 PER WEEK LOCATION … ON-SITE IN SLOUGH Working as part of a dynamic team you will be providing 1st and 2nd line on-site user support. This includes analyse incidents, problems & service requests, propose solutions and help implementing them. You will also be responsible for any escalation and follow up. ? Some of the daily activities are: ? End … users support ? Windows 10 and Microsoft O365 troubleshooting. ? Resolution of software and hardware issues (laptop, desktop, printers) ? Installation and configuration of laptops ? Software issues for inhouse applications ? Handling of tickets in the IT ticketing tool ? Quick analysis and incident management, close collaboration with expert team ? Preparing new hardware ? Building laptops and PC's with SCCM ? Basic meeting support More ❯
Employment Type: Contract
Rate: £18 - £18
Posted:

Support Engineer 1st/2nd Line

Stockport, England, United Kingdom
Hybrid / WFH Options
AeroCloud
on it. We believe in keeping our team informed, being transparent, and maintaining accountability at every step. Job Requirements About you We are looking for a 1st / 2nd Line Support Engineer to join our Delivery, Implementation and Support (DIS) team who will report directly to the … This role will not have any direct reports and will be based in our Stockport Office with a hybrid working model. Summary Of Role As a 1st / 2nd line support engineer you will be working across our airport customers, resolving support issues, diagnosing, and troubleshooting across … be advantageous. Cloud infrastructure experience with Azure and AWS would also be advantageous. Past experience with database technologies would be advantageous, particularly Microsoft SQL and MongoDB. Experience with airport / airline software that is used in airport environments would also be advantageous but not essential. Job Benefits What's in it for you· Competitive salary Best in Class Share More ❯
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Support Engineer 1st/2nd Line Copy

Stockport, England, United Kingdom
Aerocloud
Social network you want to login / join with: col-narrow-left Client: Aerocloud Location: Stockport, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: fff73041cbeb Job Views: 14 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: Job Description AeroCloud: Revolutionizing Airport Operations AeroCloud is the new-age operating system for airports … and will be based in the Stockport area, working our evening shifts varying between 3pm-11:30pm and 5pm – 1:30am. Summary of Role As a 1st / 2nd line support engineer you will be working across our airport customers, resolving support issues, diagnosing, and troubleshooting across … be advantageous. Cloud infrastructure experience with Azure and AWS would also be advantageous. Past experience with database technologies would be advantageous, particularly Microsoft SQL and MongoDB. Experience with airport / airline software that is used in airport environments would also be advantageous but not essential. Job Benefits What's in it for you· Competitive salary Best in Class Share More ❯
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IT Support Engineer / First / Second Line Service Desk Technician (AWDO-P13476) in London)

London, England, United Kingdom
AWD online
Are you a Second Line IT Support Engineer / Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from you … a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer / Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities will be resolving tickets and … junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware / software, networking, routers, firewalls, Hubs, LAN / WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line role once you More ❯
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IT Support Engineer / First / Second Line Service Desk Technician

London, South East, England, United Kingdom
AWD online
Are you a Second Line IT Support Engineer / Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from you … a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer / Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities will be resolving tickets and … junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware / software, networking, routers, firewalls, Hubs, LAN / WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line role once you More ❯
Employment Type: Full-Time
Salary: £45,000 per annum
Posted:

1st / 2nd Line Support Engineer O365 CERTIFIED MS-900

London, South East, England, United Kingdom
MillsHill Recruitment Limited
1st / 2nd Line Support Engineer MS365 CERTIFIED (MS-900) Office 365, Windows Server, Active Directory, Group Policy, Exchange, MS-102, MS-900, VMware, Hyper-V, BackUp, Routing, Switching, Firewalls. My client is a growing IT Managed Services Provider that are in the market for a 1st / 2nd Line Support Engineer. As 1st / 2nd Line Support Engineer they need someone M365 CERTIFIED (MS-900). As 1st / 2nd Line Support Engineer you will … have strong client facing / soft skills and be a natural troubleshooter with a broad range of technical skills across technology such as Office 365, Windows Server, Active Directory, Group Policy, Exchange, VMware, Hyper-V, BackUp, Routing, Switching, Firewalls. You will need to be a confident, self starter that is able to remain calm under pressure and stay driven More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,000 per annum
Posted:

1st / 2nd Line Support Engineer X 2

Manchester, England, United Kingdom
Adria Solutions Ltd
1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We re looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role, you ll … IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk / ticketing systems Experience working with users in on-premise, hybrid, and remote setups Ability to manage 3rd party vendors and support contracts GCSE in IT (or equivalent … qualification) Desirable Skills & Qualifications Familiarity with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and / or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You ll Achieve This role supports the delivery of our clients company strategy by maintaining and improving More ❯
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1st / 2nd Line Support Engineer X 2

Stretford, England, United Kingdom
Adria Solutions Ltd
1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role, you’ll … IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk / ticketing systems Experience working with users in on-premise, hybrid, and remote setups Ability to manage 3rd party vendors and support contracts GCSE in IT (or equivalent … qualification) Desirable Skills & Qualifications Familiarity with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and / or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You’ll Achieve This role supports the delivery of our clients company strategy by maintaining and improving More ❯
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1st / 2nd Line Support Engineer X 2

London, England, United Kingdom
Adria Solutions
1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We're looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role, you'll … IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk / ticketing systems Experience working with users in on-premise, hybrid, and remote setups Ability to manage 3rd party vendors and support contracts GCSE in IT (or equivalent … qualification) Desirable Skills & Qualifications Familiarity with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and / or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You'll Achieve This role supports the delivery of our clients company strategy by maintaining and improving More ❯
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Infrastructure Engineer (Contract) | 1st, 2nd, and 3rd-line support | Azure - McCabe & Barton

London, England, United Kingdom
Jobs via eFinancialCareers
Infrastructure Engineer (Contract) | 1st, 2nd, and 3rd-line support | Azure Company: McCabe & Barton Location: London, United Kingdom Posted: 3 days ago Type: Hybrid Job Contract Salary: 500 Overview We are seeking an experienced Senior Infrastructure Engineer for a 12-month contract role with our global financial services client. … The ideal candidate will have extensive knowledge of on-premises infrastructure, networking, and global network architectures. Key Responsibilities Manage and maintain on-premises infrastructure and network systems Provide 1st, 2nd, and 3rd-line infrastructure and end-user support for staff in UK, Asia, and European regions Administer and troubleshoot Cisco networking equipment … to work under pressure Technologies Hardware: Desktops, Laptops, iPads, iPhones, Telephony systems, Video Conferencing equipment, Printers, Copiers Networking: Cisco switches, Firewalls, On-premises Wi-Fi systems Software: Windows 10 / 11, iOS, Office 365 (Web, Desktop & Mobile), Microsoft Teams, SharePoint, OneDrive Infrastructure: Active Directory, VMware, ITSM tools (e.g., EasyVista or similar), Remote support tools The successful candidate More ❯
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Optical Production First Line Support Engineer 2nd shift

Hockwold cum Wilton, England, United Kingdom
TieTalent
Optical Production First Line Support Engineer 2nd shift Join to apply for the Optical Production First Line Support Engineer 2nd shift role at TieTalent . About ASML ASML brings together the most creative minds in science and technology to develop lithography machines that are … Description The team will: Troubleshoot and document production interruptions, working hands-on with technicians. Serve as the initial escalation point for issues in polishing, machining, contacting, coating, bonding, lithography / etching, interferometry, and advanced correction processes. Develop and implement short-term solutions for production issues. Escalate process / procedural issues to engineering teams and consult on solutions. Represent … degree in a technical field, preferably optics or laser physics. Lean manufacturing certification is a plus. At least 2 years of experience in high-tech manufacturing, especially optical fabrication / assembly. Ability to interpret blueprints and tolerances. Experience with CNC machine operation and troubleshooting. Personal Skills Ownership and accountability. Adaptability and urgency in a fast-paced environment. Excellent communication More ❯
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1st/2nd Line Support Engineer
10th Percentile
£23,500
25th Percentile
£25,844
Median
£32,750
75th Percentile
£34,125
90th Percentile
£34,313