1 to 25 of 40 1st/2nd Line Support Jobs

application, connectivity & end-user computing issues. Microsoft 365: Supporting & troubleshooting Microsoft 365 applications, including Outlook, Teams, Word, Excel & other Microsoft productivity tools. Active Directory / User Administration: Creating, modifying & disabling user accounts, managing passwords, access permissions and user authentication. Cloud Services: Supporting cloud-based applications, user access, connectivity … associated technical issues. Windows Desktop Support: Troubleshooting Windows Operating Systems, Desktop PCs, Laptops, Peripherals & End-User Devices. IT Service Management / Ticketing Systems: Logging, categorising, prioritising, investigating and resolving incidents and service requests through an IT ticketing platform. Incident Management & SLAs: Taking ownership of technical issues from ...

1st – 2nd Line IT Support Engineer / Helpdesk Analyst – Office based in Hertfordshire- Mon – Fri needed to deliver fast, effective technical support across our business. Would you like to work in an environment where Skill Development is high encouraged … Siloed environment? Successful 1st – 2nd Line IT Support Engineer / Helpdesk Analyst will be tasked with managing user accounts, troubleshoot everyday hardware / software issues, and support our modern cloud stack (Microsoft 365, Freshservice, NinjaOne). We will ...

1st / 2nd Line IT Support Up to £31,000 | Central Bristol I'm recruiting for an 1st / 2nd Line IT Support professional to join a well-established organisation with … multi-site UK presence. This is a varied position offering a blend of 1st / 2nd line support, systems administration, infrastructure exposure, and project work, making it ideal for someone looking to further develop their technical skills within a collaborative environment. ...

1st / 2nd Line IT Support Up to £31,000 | Central Bristol I’m recruiting for an 1st / 2nd Line IT Support professional to join a well-established organisation with … multi-site UK presence. This is a varied position offering a blend of 1st / 2nd line support, systems administration, infrastructure exposure, and project work, making it ideal for someone looking to further develop their technical skills within a collaborative environment. ...

Assistant – 1st / 2nd Line Support – REF 1249 8am-4 pm Monday to Thursday / 8.30am to 3.15pm Friday Responsibilities IT Support Manufacturing Qualifications NA Skills Microsoft Support Contact number 0113 299 0570 Life Assurance … salary Pension: 3% Employer / 5% Employee Bonus Up to 5% payable on company targets Region West Yorkshire IT Assistant / 1st Line Support with some 2nd Bradford, West Yorkshire 18 Month Fixed Term Contract Salary: Dependent on experience ...

Computerworld Personnel Ltd is seeking an 1st / 2nd Line IT Support professional to join a well-established organisation with a multi-site UK presence. This role offers a blend of 1st / 2nd line support, systems administration, and project work in a collaborative environment. You will support users across the business while contributing to technology improvements and IT projects, with up to £31,000 salary in Central Bristol and on-site work. #J-18808-Ljbffr ...

Technical Support Specialist Location: Brecon, Wales Hybrid working: 3 days a week onsite Salary: £28,000 - £32,000 + benefits Industry: IT Services . This is an excellent opportunity for an ambitious IT professional with experience across 1st and 2nd line support who is looking to develop their technical capabilities and progress towards more advanced infrastructure and cloud technologies. The Role: As a Technical Support Specialist, you will be responsible for providing high-quality technical support to a varied client base, acting as a trusted advisor ...

Technical Support Specialist Location: Brecon, Wales Hybrid working: 3 days a week onsite Salary: £28,000 - £32,000 + benefits Industry: IT Services . This is an excellent opportunity for an ambitious IT professional with experience across 1st and 2nd line support who is looking to develop their technical capabilities and progress towards more advanced infrastructure and cloud technologies. The Role: As a Technical Support Specialist, you will be responsible for providing high-quality technical support to a varied client base, acting as a trusted advisor ...

OneSchool Global UK, we're looking for an IT Support Analyst to join our friendly and collaborative IT team, supporting colleagues and students across 23 campuses and our Regional Support Office. This is a fantastic opportunity for someone who enjoys variety, problem solving, and helping people … most from technology. Working as part of our busy helpdesk team, you'll provide first and second line support across a wide range of systems, devices, and technologies, ensuring a positive experience for users and keeping our campuses connected and operational. No two days are quite ...

Support Engineer in Aylesbury, offering a hybrid role with a salary up to £34,000. You’ll handle 1st / 2nd line support, work across Microsoft 365 and Azure Entra ID, and visit client sites as needed. A strong ...

This opportunity combines hands-on technical support with customer engagement in a growing Managed Service Provider (MSP) environment who are looking to further expand their team. You'll work as part of an established technical team, supporting a diverse client base and helping to resolve a wide range … company growth – along with a comfortable range of benefits. What You'll Do Act as the first point of contact for client IT support requests via phone, email and helpdesk systems. Manage and prioritise support tickets, ensuring issues are resolved efficiently and professionally. Deliver 1st ...

dynamic technology solutions provider in St Leonards seeks a 1st / 2nd Line Support Engineer. The role requires extensive knowledge of Windows 10, Office 365, and various networking technologies. Candidates will handle client support calls, perform scheduled maintenance ...

School of Coding is seeking an IT Support Officer … hardware support across the organisation. The role focuses on laptop provisioning, hardware setup, software updates, stock control and 1st / 2nd line staff support. You will ensure devices are properly configured, issues resolved quickly and staff and students have secure ...

Reply is seeking an ICT Infrastructure Engineer to provide 1st / 2nd line IT support across UK offices, managing endpoints and core services in Microsoft 365, Intune, Entra ID, Windows and macOS. You’ll ensure secure and compliant operations and help ...

Interface Recruitment is seeking an IT Assistant for 1st / 2nd line IT support in Bradford, West Yorkshire. The role supports day-to-day IT activities while the IT Manager focuses on a major systems implementation. You will be the first ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st / 2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional … service to clients across a range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ...

Reply is seeking an ICT Infrastructure Engineer (1st / 2nd Line) based in central London to support our UK consultants and project teams. You will manage and secure internal infrastructure and endpoints across Microsoft 365, Intune, Entra ID, and Windows / macOS, with attention to government security classifications. This role involves incident handling, device provisioning, policy enforcement, and occasional on-site support across Reply’s UK offices, collaborating with vendors and stakeholders to #J-18808-Ljbffr ...

role sits within Canopius' Service Desk team and provides Level 1 and 2 IT support across Canopius … offices in the UK, with core hours 08:00–18:00 and some weekend work. The Service Desk Analyst will handle 1st / 2nd line requests, log tickets accurately, and maintain ownership from issue intake to resolution in a hybrid Manchester-based setup. ...

Hybrid Working, Permanent, Full Time | Macclesfield Cathedral Appointments is recruiting on behalf of a growing managed IT services provider for an IT Support Technician to join its Macclesfield team. The business supports a broad portfolio of client organisations, and continued growth has created an opportunity for a capable … least 2 years of relevant IT support experience Experience supporting desktop and laptop hardware A good understanding of Active Directory, TCP / IP, DNS and DHCP Strong troubleshooting, communication and organisational skills, working well independently and as part of a team Desirable: experience with Azure, Intune ...

Ruth Wagstaff Recruitment Ltd is recruiting a 1st / 2nd Line IT Support professional to join a well-established, multi-site UK business based in central Bristol. The role blends incident resolution with systems administration, infrastructure exposure and project work … develop your technical skills in a collaborative environment. You will support users across the business, assist with IT rollouts, maintain documentation and contribute to technology improvements, while delivering a high level of #J-18808-Ljbffr ...

Support Analyst to join the Infrastructure and Security Team at our South Shields head office. You will provide 1st / 2nd line and desktop support across multiple sites globally, aiming for first-time fixes and ownership through resolution. Responsibilities … include incident management, hardware support, user account handling, and basic network tasks. The role offers hybrid working, training opportunities, and staff benefits. #J-18808-Ljbffr ...

East Riding ICT Services seeks a capable IT support professional to deliver high-quality customer services across schools and businesses within the East Riding. You will provide both on-site and remote 1st and 2nd line support, ensuring tasks meet ...

Vistry Group is hiring a Service Desk Analyst for our Cheltenham office. You will resolve incidents on first call using 1st and 2nd line support knowledge, escalating when needed. The role offers agile working options, a competitive salary plus annual bonus ...

Cathedral Appointments is recruiting on behalf of a growing managed IT services provider in Macclesfield for an IT Support Technician. You will provide 1st … 2nd line support across hardware, software and client environments, resolving issues, building devices and assisting with AD / Entra ID and cloud deployments. The role combines remote, office and on-site work in a hybrid arrangement, requires a UK driving licence ...

Cathedral Appointments Ltd on behalf of a growing managed IT services provider is recruiting an IT Support Technician to join its Macclesfield team. The role covers 1st and 2nd line support across hardware, software and business systems, with … hybrid working and a salary of £30,000 - £34,000 DOE. You will resolve user issues, build and deploy devices, and assist with AD / Entra ID, servers and network infrastructure while travelling to client sites as required. #J-18808-Ljbffr ...