1stLineSupport Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1stlineSupport experience and are … from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1stLineSupport Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As … point of contact, providing exceptional telephone and remote support and if necessary an onsite response.. Due to the fast pace of a 1stline team, we require 1stline engineers to work from the office 5 days a week. Working hours are more »
1stLineSupportAnalyst Onsite + site visits We have an opportunity for a 1stLineSupport professional who is looking for their next career move for our client based in Surrey. The role will operate an extended … shift pattern ranging from between 8am to 8pm and will be predominantly based at their Chertsey head office. It is imperative that the succesful 1stlineSupportAnalyst is willing and able to travel to client sites both in London and other areas … Company-Funded (Voluntary) Participation in our Charity Event The shift pattern varies between 8am – 4pm/9am – 5pm/10am – 6pm/12pm – 8pm 1stLineSupportAnalyst Due to the volume of applications received for positions, it will not be possible to more »
1stLineSupport Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1stlineSupport experience and are … point of contact, providing exceptional telephone and remote support and if necessary an onsite response.. Due to the fast pace of a 1stline team, we require 1stline engineers to work from the office 5 days a week. Working hours are … This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1stLinesupport to clients relating to their *core technologies -Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard more »
1stLineSupport Engineer - Kent – Onsite - £33k + Excellent benefits & career progression Overview: An excellent opportunity has arisen with multi faceted business in Kent for a 1stLineSupport Engineer. You will be responsible for providing IT Support … make sure they are running smoothly. Role & Responsibilities: To install, maintain, and upgrade all IT related equipment across the business To provide general support and excellent service to all users and to deal with support queries effectively and in good time in order to reduce staff … of the system. To install maintain, repair, upgrade all telephone equipment and ensure the IT department provide an uninterrupted efficient service of communication. Support and train new colleagues to the department ensuring that they are fully aware of system backup procedures and the importance of effective teamwork within more »
Job Title - FirstLineSupportAnalyst Are you passionate about IT support and ready for a new challenge? We're hiring a skilled 1stLineSupport professional with approximately 2 years of experience to join our dynamic … client in Berkshire! Responsibilities: Provide efficient day-to-day BAU support in Windows, Office365, Active Directory, and Anti Malware. Hands-on experience in PC building and maintenance. Respond to user queries and troubleshoot technical issues. … Collaborate with the IT team to escalate complex problems. Requirements: Eligible for SC Clearance (5+ years UK Residency) Approximately 2 years of experience in 1stLine Support. Proven proficiency in Windows, Office365, Active Directory, and Anti Malware. Experience in PC building and maintenance. Strong problem-solving and more »
Job Title: 1stLine IT Support Key Responsibilities: Provide 1st, 2nd and 3rd linesupport to users with troubleshooting and technical support via phone, web-based tools and email as required Record, categorise, monitor and resolve service requests … and incidents in the Helpdesk management software Liaise with users and both internal and external support resources, keeping users informed of the status of the incidents which they have logged and expediting their resolution Follow and apply IT policies and procedures accordingly Create documentation, procedures and reports as … required Experience Sought Strong IT Support experience Knowledge of TCP/IP, DNS, DHCP, SNMP and IP Security Sophos security products and VPN knowledge Knowledge of Application Deployment via AD, GPO, RIS, MSI or scripts, Azure management would be advantageous The client are unable to consider those candidates more »
st LineSupport Engineer - Kent Onsite - £33k + Excellent benefits & career progression Overview: An excellent opportunity has arisen with multi faceted business in Kent for a 1 st LineSupport Engineer. You will be responsible for providing IT Support covering … make sure they are running smoothly. Role & Responsibilities: To install, maintain, and upgrade all IT related equipment across the business To provide general support and excellent service to all users and to deal with support queries effectively and in good time in order to reduce staff … of the system. To install maintain, repair, upgrade all telephone equipment and ensure the IT department provide an uninterrupted efficient service of communication. Support and train new colleagues to the department ensuring that they are fully aware of system backup procedures and the importance of effective teamwork within more »