1st Line Support Engineer Jobs in the Midlands

1 to 25 of 37 1st Line Support Engineer Jobs in the Midlands

1St Line IT Desk Support Engineer

Dudley, England, United Kingdom
Hybrid / WFH Options
Austin Fraser
View these similar available jobs instead: Date Added: Today Field Installation Support Job DescriptionField Installation Support (36332)Can you bring your technical skills to our customer service department? Join our team covering UK & Ireland and enjoy a collaborative culture that empowers you to build a career … the office, 2x from homeAre you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join... Job Description1st Line Support Analyst in West Bromwich required Location: West … the office, 2x from homeAre you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join... Job DescriptionWe are TXP. We help businesses and organisations move forward, at pace and at More ❯
Posted:

1st Line IT Desk Support Engineer

Ledbury, England, United Kingdom
TieTalent
Join to apply for the 1st Line IT Desk Support Engineer role at TieTalent 4 days ago Be among the first 25 applicants Join to apply for the 1st Line IT Desk Support Engineer role at … TieTalent About 1st Line IT Desk Support Engineer Ledbury | £25,000 - £30,000 Basic | Monday to Friday, Full-Time Are you passionate about IT and delivering exceptional support? We're looking for a proactive and customer-focused 1st Line … someone with a solid foundation in IT support who's ready to take the next step in their career. Key Responsibilities Provide 1st line technical support to internal users via phone, email, and remote tools. Troubleshoot and resolve issues related to hardware, software More ❯
Posted:

1st Line Support Engineer

Somercotes, Derbyshire, United Kingdom
Eurocell PLC
ROLE: 1st Line Support Engineer HOURS: 37.5 Monday - Friday rotating shift pattern, covering between 07:00 - 17:30 SALARY: £27,000 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook Site, Somercotes Eurocell are … Line Support Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user … community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and More ❯
Employment Type: Permanent
Salary: £27000/annum
Posted:

1st Line Support Engineer

Alfreton, Derbyshire, East Midlands, United Kingdom
Eurocell Group PLC
ROLE: 1st Line Support Engineer HOURS: 37.5 Monday - Friday rotating shift pattern, covering between 07:00 - 17:30 SALARY: £27,000 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook Site, Somercotes Eurocell are … Line Support Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user … community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

1st Line Support Engineer

Lincoln, England, United Kingdom
Corriculo
Social network you want to login/join with: Are you early in your IT Support career, looking for the next big step? Are you wanting to work in Application Support? If this sounds like you, then please read on! The Role This is an excellent … SupportEngineer/Application Support Engineer opportunity, working for a company with a growing reputation in their field. The 1st Line Support Engineer will have excellent all-round IT support skills, be a great communicator and More ❯
Posted:

1st Line Support Engineer

Northampton, England, United Kingdom
TieTalent
TieTalent Northampton, England, United Kingdom Join or sign in to find your next job Join to apply for the 1st Line Support Engineer role at TieTalent Location: Northampton, England, United Kingdom 2 weeks ago Be among the first 25 applicants Get AI-powered … advice on this job and more exclusive features. About the Role Position: 1st Line Support Engineer Salary: £25,000-£28,000 per annum + benefits Location: Northampton We are recruiting for a 1st Line Support Engineer for a large client based in Northampton. The role involves working in the 1st Line team, resolving tickets often at first resolution, and supporting the Service Desk Team during daily operations, including support for workshop, Field, 2nd line, and 3rd line More ❯
Posted:

1st Line IT Desk Support Engineer

Ledbury, Herefordshire, West Midlands, United Kingdom
TXP
1st Line IT Desk Support Engineer ?? Ledbury | ?? £25,000 - £30,000 Basic | ?? Monday to Friday, Full-Time Are you passionate about IT and delivering exceptional support? We're looking for a proactive and customer-focused 1st Line IT … someone with a solid foundation in IT support who's ready to take the next step in their career. Key Responsibilities Provide 1st line technical support to internal users via phone, email, and remote tools. Troubleshoot and resolve issues related to hardware, software … documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information clearly to non-technical users. Requirements Previous experience in a 1st line IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11 , Microsoft Office More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

1st Line Support Engineer

Stoke-on-Trent, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: 1st Line Support Engineer, Stoke-on-Trent Client: iO Associates - UK/EU Location: Stoke-on-Trent, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 06.06.2025 Expiry Date … 21.07.2025 Job Description: Location: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud infrastructure … its client-focused approach and strategic consultancy, it helps businesses align technology with growth goals. They are offering an exciting opportunity for an experienced 1st Line Support Engineer to join their team. In this role, you will uphold high standards of client service More ❯
Posted:

1st Line IT Desk Support Engineer

Dudley, England, United Kingdom
TieTalent
About 1st Line IT Desk Support Engineer Brierly Hill | £25,000 - £30,000 Basic | Monday to Friday, Full-Time Are you passionate about IT and delivering exceptional support? We're looking for a proactive and customer-focused 1st Line … someone with a solid foundation in IT support who's ready to take the next step in their career. Key Responsibilities Provide 1st line technical support to internal users via phone, email, and remote tools. Troubleshoot and resolve issues related to hardware, software … documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information clearly to non-technical users. Requirements Previous experience in a 1st line IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11, Microsoft Office More ❯
Posted:

1st Line Support Engineer

Leicester, England, United Kingdom
F5
Leading retail manufacturer with a focus on operational excellence, innovation, and resilience. Technology underpins everything they do, and they're now looking for a 1st Line Support Engineer to join the IT function and be the friendly, professional face of 1st line tech support across the business. The Role As the 1st Line Support Engineer, you'll be the first port of call for all IT-related issues across the business. Whether you're troubleshooting login issues, setting up devices for … new starters, or logging support tickets, your calm and proactive approach will ensure the teams stay productive and connected. You'll work closely with the IT Infrastructure Engineer and have opportunities to build your technical skills while making a real difference day to day. Key Responsibilities More ❯
Posted:

1st Line Support Engineer

Leicester, England, United Kingdom
JR United Kingdom
to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud … its client-focused approach and strategic consultancy, helping businesses align technology with their growth objectives. We are offering an exciting opportunity for an experienced 1st Line Support Engineer to join our expanding team. The role involves maintaining high standards of client service as … customer incidents via phone, email, or in person, ensuring prompt resolution. At least 2 years of experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Support and administer Windows Server (all versions), Windows More ❯
Posted:

1st Line Support Engineer

Coventry, England, United Kingdom
JR United Kingdom
to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud … for its client-focused approach and strategic consultancy, it helps businesses align technology with growth goals. They offer an exciting opportunity for an experienced 1st Line Support Engineer to join their growing team. This role involves maintaining high standards of client service as … handling customer incidents via phone, email, or in person, ensuring timely resolution. At least 2 years' experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Provide support and administration across Windows Server (all More ❯
Posted:

1st Line Support Engineer

Shrewsbury, England, United Kingdom
JR United Kingdom
to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider that offers tailored solutions in managed IT support … its client-focused approach and strategic consultancy, helping businesses align technology with their growth goals. We are offering an exciting opportunity for an experienced 1st Line Support Engineer to join our expanding team. In this role, you will be essential in maintaining high … customer incidents via phone, email, or in person, ensuring prompt resolution. At least 2 years of experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Support and manage Windows Server (all versions), Windows More ❯
Posted:

1st Line Support Engineer

Nottingham, England, United Kingdom
JR United Kingdom
to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider that offers tailored solutions in managed IT support … its client-focused approach and strategic consultancy, it helps businesses align technology with growth goals. They are offering an exciting opportunity for an experienced 1st Line Support Engineer to join their growing team. In this role, you will be essential in maintaining high … handling customer incidents via phone, email, or in person, ensuring timely resolution. At least 2 years' experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Provide support and administration across Windows Server (all More ❯
Posted:

1st Line Support Engineer

Lincoln, England, United Kingdom
JR United Kingdom
login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is looking for a 1st Line Engineer for a Manchester-based IT services provider offering tailored solutions in managed IT support, cloud infrastructure … client-focused approach and strategic consultancy, it helps businesses align technology with growth goals. They are currently offering an exciting opportunity for an experienced 1st Line Support Engineer to join their growing team. In this role, you'll be instrumental in upholding our … handling customer incidents via phone, email, or in person, ensuring timely resolution. Minimum of 2 years' experience in a service desk or deskside support role, ideally within an MSP environment, with a focus on delivering excellent customer service. Responsibilities: Provide support and administration across Windows Server More ❯
Posted:

1st Line Support Engineer

Wolverhampton, England, United Kingdom
JR United Kingdom
col-wide Job Description: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is looking for a 1st Line Engineer for a Manchester-based IT services provider offering tailored solutions in managed IT support, cloud infrastructure … client-focused approach and strategic consultancy, it helps businesses align technology with growth goals. They are currently offering an exciting opportunity for an experienced 1st Line Support Engineer to join their growing team. In this role, you'll be instrumental in upholding our … handling customer incidents via phone, email, or in person, ensuring timely resolution. Minimum of 2 years' experience in a service desk or deskside support role, ideally within an MSP environment, with a focus on delivering excellent customer service. Responsibilities: Provide support and administration across Windows Server More ❯
Posted:

IT Support Engineer (1st line)

Northampton, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Engineer (1st line), northampton col-narrow-left Client: Sharp UK Location: northampton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date … office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
Posted:

1st Line Support Engineer

Derby, England, United Kingdom
JR United Kingdom
to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud … its client-focused approach and strategic consultancy, helping businesses align technology with growth objectives. They are offering an exciting opportunity for an experienced support engineer to join their expanding team. The role involves maintaining high standards of client service as the company grows its delivery capabilities. … via phone, email, or in person, with a focus on prompt resolution. At least 2 years' experience in a service desk or deskside support role, preferably within an MSP environment, emphasizing excellent customer service. Responsibilities: Support and administer Windows Server (all versions), Windows 10/ More ❯
Posted:

1st Line Support Engineer

Chesterfield, England, United Kingdom
JR United Kingdom
to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud … its client-focused approach and strategic consultancy, it helps businesses align technology with growth goals. They offer an exciting opportunity for an experienced support engineer to join their growing team. In this role, you will uphold high standards of client service as the company expands its … handling customer incidents via phone, email, or in person, ensuring timely resolution. At least 2 years' experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Support and administer Windows Server (all versions), Windows More ❯
Posted:

1st Line Support Engineer

Worcester, England, United Kingdom
JR United Kingdom
to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud … focused approach and strategic consultancy, it assists businesses in aligning technology with growth objectives. We are offering an exciting opportunity for an experienced support engineer to join our expanding team. Your role will be crucial in maintaining high standards of client service as we grow our … handling customer incidents via phone, email, or in person, ensuring prompt resolution. At least 2 years' experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on customer service excellence. Responsibilities: Support and manage Windows Server (all versions), Windows More ❯
Posted:

1st Line Support Engineer

Northampton, England, United Kingdom
JR United Kingdom
to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud … its client-focused approach and strategic consultancy, helping businesses align technology with growth objectives. We are offering an exciting opportunity for an experienced support engineer to join our growing team. In this role, you will uphold high standards of client service as we expand our delivery … customer incidents via phone, email, or in person, ensuring prompt resolution. At least 2 years of experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Support and administer Windows Server (all versions), Windows More ❯
Posted:

1st Line Support Engineer

Telford, England, United Kingdom
JR United Kingdom
to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider that offers tailored solutions in managed IT support … managing customer incidents via phone, email, or in person, ensuring prompt resolution. At least 2 years' experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Support and administer Windows Server (all versions), Windows More ❯
Posted:

Support Engineer | 1st Line

Towcester, England, United Kingdom
Digital Origin Solutions Ltd
the heart of oursuccess is a high-energy, positive culture of teamwork that sets us apart and drives us forward. The Role As a 1st Line Support Engineer, you’ll be at the forefront of delivering a five-star helpdesk experience for oursupported … users. This role is ideal for someone looking to build a career in IT and telecoms support, withopportunities for further training and certifications across our product range – including incentives for yourachievements. Main Duties Service request diagnosis and resolution IT – Troubleshoot desktop issues affecting users, workstations, applications, and file … storage. Connectivity – Identify and resolve basic line faults. Telephony – Administer soft PBX systems and perform basic troubleshooting. Mobile – Manage wholesale portals and configure mobile device management systems. Pass complex issues to senior or specialist engineers as needed. Hardware setup and maintenance Set up PCs and laptops for new More ❯
Posted:

IT Support Engineer (1st line)

Lincoln, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge … professional, and approachable manner A strong focus on delivering excellent client service Confident communication skills – both written and verbal Some experience with IT support Familiarity with Microsoft Server and Desktop OS A basic understanding of Microsoft 365, Azure, networking, virtualisation, backups, antivirus, and firewalls Awareness of Remote Monitoring More ❯
Posted:

IT Support Engineer (1st line)

Telford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge … professional, and approachable manner A strong focus on delivering excellent client service Confident communication skills – both written and verbal Some experience with IT support Familiarity with Microsoft Server and Desktop OS A basic understanding of Microsoft 365, Azure, networking, virtualisation, backups, antivirus, and firewalls Awareness of Remote Monitoring More ❯
Posted:
1st Line Support Engineer
the Midlands
25th Percentile
£21,250
Median
£26,500
75th Percentile
£38,750