We are looking for a talented individual to join our team as a 1stlineSupportEngineer at our Grantham, Lincolnshire office . This is a Hybrid role, you will be working onsite in Grantham 3 days a week. Candidates who live local … will be prioritised due to the on-call and flexibility required. We are currently recruiting for an 1stLinesupportEngineer to provide high-quality support to multiple clients within a designated team in a fast-paced environment. This role acts … are looking for someone who wants to progress technically and eventually move into a role providing leadership for a technical team. This is a 1stlinesupport role. This role is available in traditional office-based or hybrid models working from our base in Grantham. more »
1st/FirstLineSupportEngineer Hybrid - Kettering £23,000 - £27,000 Digitech are partnered exclusively with a fast-growing and innovative MSP. They have employed over 60 people within the technical team in the past 3 years and have no signs of … slowing down. After a successful 2023 and with plans to onboard multiple new clients in the coming months, they are seeking multiple 1stLineSupport Engineers to join the team. Responsibilities: Provide assistance to users through phone, in-person interactions, email, or by utilising a … of problems. Collaborate with external vendors and third parties to support incident and TPM resolution. Requirements: 3+ years of experience in a 1stLineSupport position. Excellent communication skills. Experience with 365, AD, Group Policy, Windows, ITIL, DHCP, DNS. Ideally from an MSP more »
1stLine IT SupportEngineer - Lincoln - £25,000 - Unbelievable Benefits! Role: 1stLine IT SupportEngineer Areas: Lincoln Salary: £20,000 - £26,000 - Unbelievable Benefits! I am working on an exciting new opportunity with my client. … We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Lincoln. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged more »
Employment Type: Permanent
Salary: £20000 - £26000/annum Pension, Hybrid, Bank Hols, Free Par
Nottingham, Beeston, Nottinghamshire, United Kingdom
Metropolitan Thames Valley
Job Title: 1stLineSupportEngineer Location: Nottingham Job Type: Full-Time Permanent The Role: To provide end-user 1stline Technical support in accordance with the achievement of all applicable Service Levels and Customer Satisfaction scores. Duties … Provide technical support to the MTVH business customers via telephone and instant chat, logging all tickets within ServiceNow. Provide high levels of customer service and manage expectations on each and every contact, ensuring that our users are satisfied with their experience. Take ownership of user Incidents and/… to third-party providers, retaining ownership of these tickets and escalating where necessary. Provide technical administration in Active Directory and other applications, to support New Starters, Leavers and staff moves. Act as the first point of escalation for complaints or chase calls and deal with them in an more »
