1 to 25 of 26 1st Line Support Engineer Jobs in the UK excluding London

1st Line Support Engineer Lyneham nr Swindon To £26,500 + Full Benefits This is a fantastic opportunity for you, an experienced 1st Line IT Support Engineer with SC Security Clearance (or able to obtain, or Lapsed SC Clearance), to join a leading IT Support … Chippenham. Joining a team of engineers, you will be responsible for the provision of IT support in line with the clients SLA. It will include: 1st Line support IT Support Telephone and Deskside support Building, imaging and deploying laptops using Intune and or SCCM Server Administration - Active … your application, it is essential that you are: Security Cleared - ideally SC level (will consider lapsed or the ability to obtain) At least 2 years' experience in a similar 1st line support position. This would particularly suit anyone from an MOD background A good team player. A full UK driving licence as there will be More ❯

1st Line Support – 6 - Month Contract – Hybrid - Liverpool VIQU have partnered with a top accountancy firm who are seeking a 1st Line Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1st Line Support will have … will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus on customer service is … paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing More ❯

Our client, a leading MSP in the IT sector is seeking a 1st Line Support Engineer to join them on a full-time, permanent basis. Due to growth our client is looking to add a 1st Line Support Engineer to their team, providing a high level … support to their broad range of clients. The ideal candidate will have a minimum of 1 years’ experience in a similar IT Support role, providing 1st Line support with the opportunity to progress to 2nd Line in the future. This role is offer on a hybrid basis, working … including TCP/IP and DNS - Understanding of SharePoint and Microsoft Servers - Basic Server administration - Familiarity with Anti-Virus and Backup Software This is an excellent opportunity for a 1st Line Support Engineer to join a thriving MSP who are leaders in the field, where you will be working with an experienced team More ❯

Ref: 540 Role: 1st Line Support Engineer Salary: £25,000 - £27,000 Per Annum DOE Location: Sheffield Benefits: 22 days annual holiday + bank holidays Westfield Health Plan Profit Share Scheme Training and development from day one (including certifications) Fast-moving environment with exposure to exciting technologies Varied work across different industries A … years in the industry. They support SMEs across multiple sectors with IT and telecoms solutions, delivering proactive, reliable, and customer-focused support. They are now seeking a 1st Line Support Engineer to join their Service Desk team at their Sheffield Head Office. This role is ideal for someone who thrives in … a fast-moving environment, enjoys varied work across different industries, and wants exposure to exciting technologies while being part of a small, friendly, and supportive team. The role: The 1st Line Support Engineer is the first point of contact for clients. The role involves handling tickets, calls, and emails; providing 1st line More ❯

1st Line Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol – On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in … play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We’re looking for a motivated and customer-focused 1st Line IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you’ll be the … Ruckus). If you are a skilled and ambitious IT Engineer looking for a new challenge, we would love to hear from you. To apply for the 1st Line Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment More ❯

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideallat an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with gratinterpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London … TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and … troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working More ❯

Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support Engineer at their Birmingham site. 1st Line WAN Network Engineer - Birmingham (On-site) | £15/hr | Temp Contract Start Date: ASAP 6 month rolling contract Working Pattern: 4 days on (7am … days off, 4 nights on (7pm-7am), 4 nights off The Opportunity: Are you ready to take the next step in your networking career? Whether you're an experienced 1st Line Network Engineer or looking for a fresh challenge, this is your chance to join a dynamic 24/7 operations team supporting a global … development every step of the way. What You’ll Be Doing Act as the first point of contact for WAN-related incidents and alerts Perform triage, basic configuration, and 1st line troubleshooting Monitor and maintain global network infrastructure Escalate complex issues while maintaining ownership and accountability Collaborate with 2nd and 3rd line teams to build More ❯

AND HAVE YOUR OWN TRANSPORT. Aspire Jobs are working with our well-established and family run IT solutions client, who are now looking to recruit a 1 st line IT Support Engineer to join their growing team. They will offer full training for the successful candidate. This 1 st line Support Engineer role will suit someone who is passionate about IT, who is tech savvy, enthusiastic and willing to learn.This is a great opportunity for someone who is looking to get a foot in the door and start a career within IT.If you live and breathe IT and IT is your hobby, then this is the perfect … where you are speaking to clients helping resolve their IT issues. Key Responsibilities of the 1 st Line IT Support Engineer include: Providing 1st Line technical support to clients via telephone, email and face to face Logging all service tickets Responding to technical issues in a timely manner and More ❯

Role: 1st Line Support Engineer Location: Hereford (Fulltime Onsite) Salary: £25,000 We’re recruiting for a growing technology business in Hereford who are currently looking to expand their Service Desk with a 1st Line Support Engineer. They’re a close-knit team that values reliability, technical know … how, and above all, excellent customer care. This is an exciting opportunity to join a well-established tech business with a reputation for delivering excellent support to both home and business users. What makes this role stand out is the variety: one day you might be troubleshooting remotely, the next you could be helping with an installation or … ll gain exposure to a wide range of technologies, develop your skills quickly, and be supported by an experienced team who want you to succeed. The Role As a 1st Line Support Engineer, you’ll be the friendly voice and technical problem-solver for clients when they need it most. From day one More ❯

Job Title: Junior Technical Support Engineer Location: Enfield, North London Salary : £27,000 - £33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and … cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal … , IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1st Line Support Engineer, Out of Hours Support, ICT Officer will also be considered for this role. More ❯

1st Line Support Engineer - Brighton | MSP Environment We're working with a well-established Managed Service Provider (MSP) based in Brighton who is looking to add a 1st Line Support Engineer to their growing team. This is a full-time, on-site role with great training … hiccups to trickier troubleshooting. You'll work within a structured escalation process and be supported by a collaborative team. Perfect for someone with 6-18 months of IT support experience or a strong IT foundation looking to step into the MSP world. What You'll Need Good knowledge of Windows 10/11 troubleshooting Experience or exposure to … Microsoft 365 (Outlook, Teams, SharePoint) Understanding of Active Directory , basic networking, and remote support tools Confident communicator (written & verbal) A genuine enthusiasm for tech and problem-solving Nice to Have (Not Essential) IT certifications (CompTIA A+, Microsoft Fundamentals, etc.) Prior MSP experience Familiarity with ticketing systems (ConnectWise, Autotask, etc.) What's on Offer Salary up to More ❯

Job Title: 1st Line Support Engineer Salary: £25,000-£27,000 per annum Location: Oxford Industry: Managed Service Provider (MSP) About the Role We are looking for a motivated and customer-focused 1st Line Support Engineer to join our client's growing Managed Service Provider (MSP … team. You'll be the first point of contact for clients, providing technical support, troubleshooting, and ensuring issues are resolved quickly and … professionally. This is an excellent opportunity to build your IT career, gain exposure to diverse technologies, and progress within a supportive team environment. Key Responsibilities Act as the first line of support for client IT queries via phone, email, and ticketing system Troubleshoot hardware, software, and network issues Log, prioritise, and escalate incidents when necessary Provide More ❯

1st Line Support Engineer – Be the first call. Keep the school running. £24,000 - £27,000 | Horsham | Full-Time Onsite You’re the person people turn to when their tech goes down and the one who gets them back on track without breaking a sweat. Whether it’s a printer on strike, a … line IT support to staff and students across the site. You’ll be based onsite full-time and act as the go-to for all 1st line queries, working closely with a Managed IT Service Provider who handle the trickier escalations. What’s in it for you? Salary : £24,000 - £27,000 Location … role in a well-established organisation What you’ll be doing: Acting as the first point of contact for all IT support issues across the school Resolving 1st line issues across Windows desktops, M365 apps, Wi-Fi, printers, and peripherals Managing user accounts, password resets, and access permissions Liaising with the external MSP for more More ❯

their team. They manage over 400+ business IT systems , delivering cutting-edge technology and first-class support. Now, they’re looking for a tech-savvy, ambitious, and customer-focused 1st Line Support Technician to join their ranks! The Role As the first point of contact for customers, you’ll be the bridge between users and … exceptional support, and ensuring seamless IT operations. Your role is crucial in keeping businesses running smoothly while growing your own expertise in the IT sector. Job Title: 1st Line Support Technician? Salary: £27,000 - £30,000? Location: Redhill ( own transport required due to location )?? Perks & Benefits: 22 days annual leave (increasing to … with Windows, Office 365, networking, virtualization, software updates, and backup solutions What We’re Looking For MSP Experience: Ideally you will hold a minimum of 1 year experience at 1st Line support although our client will consider fresh, dynamic and career driven individuals with technical understanding/academic qualifications? People Skills: You love helping others More ❯

1st Line IT Support Engineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £28,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 12 months experience in a similar IT role logging and resolving tickets on … A valid UK Driving Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a 1st Line Support Engineer (Cloud) on a permanent basis to join their busy service desk team that is on a successful growth path. This role involves providing first-line IT support across multiple sites, resolving tickets efficiently and maintaining an excellent customer service at all times. The successful candidate will also assist with user training More ❯

Job Title: 1st Line IT Support Engineer (MSP) Location: Chesterfield (Hybrid) Salary: Up to £28,000 Are you a motivated 1st Line IT Support Engineer looking to develop your career within a thriving Managed Service Provider (MSP) ? This is an exciting opportunity to work with a … variety of clients and technologies, gaining valuable experience in a supportive and fast-paced environment. Key Responsibilities Act as the first point of contact for client IT support requests via phone, email, and remote tools. Diagnose and resolve a wide range of technical issues across hardware, software, and networks. Provide support for Microsoft 365, Windows … where necessary. Maintain accurate documentation in the ticketing system. Assist with client projects, such as migrations, upgrades, and new system rollouts. What You'll Bring Previous experience in a 1st Line or Service Desk role , ideally within an MSP. Strong knowledge of Microsoft environments (Windows OS, O365, Active Directory). Basic networking understanding (DNS, DHCP, TCP/ More ❯

1st Line IT Support Technician - MSP My client is an ambitious and fast-growing Managed Service Provider (MSP) that partners with a wide range of businesses to deliver first-class IT solutions. With a reputation for innovation, excellent customer service, and a fun, supportive team culture, they are the perfect place for an IT professional … who wants to learn, grow, and make a real impact. They are now looking for an enthusiastic 1st Line IT Support Technician to join their team. This is an exciting opportunity to be the first point of contact for clients, solving a wide variety of IT challenges every day. You'll be working with the … latest technologies, gaining exposure to Microsoft 365, Azure, Active Directory, networking, and security, no two days will ever be the same. The Role Provide 1st line IT support via phone, email, remote access, and occasional site visits Troubleshoot and resolve issues across hardware, software, networks, and Microsoft 365 Administer Active Directory, Azure AD, Exchange, and More ❯

you are care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1st line IT support engineer to join us as we continue to expand throughout the UK. Main duties of the job An exciting opportunity … has arisen for a dynamic IT Support Engineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our IT support team. If successful, you will serve as the first point of contact … ensuring all queries or issues have been logged and resolved correctly Prioritise and manage open cases in a timely manner Person Specification Experience Essential Previous experience in a similar 1st Line IT Support role, providing technical assistance to end-users via phone, email, and remote support tools. Strong ability to multitask in a More ❯

First Line Support Engineer | 3 Months | £170 - £180 Per Day | Exeter My client is seeking a Contract IT Analyst for an initial 3-month engagement with view of extension. The role requires full-time on-site presence in Exeter. This position is offered on a PAYE basis and falls inside IR35. Key Requirements 2+ … Years of First Line Support/Service Desk Experience Experience building PC’s and Mobile Devices is Preferred Experience with SCCM, Active Directory, Office 365, Citrix VPN Ability to follow processes and log support tickets accurately Locality to Exeter and willingness to commit to full time onsite work Strong Communication Skills What you need … to do now If you feel like this First Line Support/Service Desk role is a good fit for you and would like to know more then please apply with your most up to date CV. First Line Support Engineer | 3 Months | £170 - £180 Per Day | Exeter More ❯

IT Support Operator Short-Term Temp … Contract Location: Cardiff - onsite working - parking available Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am 5pm) An organisation based in Cardiff is looking for an experienced 1st Line Support professional to cover a short-term assignment. What you ll be doing: First point of contact for all IT support queries … accurate records and documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they re looking for: Previous experience in a 1st line IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable More ❯

IT Support Operator – Short-Term Temp … Contract Location: Cardiff - onsite working - parking available Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am–5pm) An organisation based in Cardiff is looking for an experienced 1st Line Support professional to cover a short-term assignment. What you’ll be doing: First point of contact for all IT support queries … accurate records and documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they’re looking for: Previous experience in a 1st line IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable More ❯

Grow and become a first line support technician for all IT support enquiries, dealing with the set-up, administration and support of PCs, laptops, printers and mobile devices onsite and … by phone. Provide on-time and high quality IT support to our clients and log all support requests within our ticketing system Role Responsibilities: Providing 1st Line IT support for clients via Telephone and using Remote Support Software Providing support on client sites Representing Raycon’s presence … on client sites Providing mobile telephony support Assisting with client-wide mobile refresh project Logging and updating tickets in the helpdesk ticketing system Passing requests to the Sales team Preparing client equipment (PC hardware repairs, custom PC builds) Learn how to administer Windows & Linux Servers remotely (Active Directory, DHCP, DNS and Group Policy.) Learn how to administer Networks More ❯

Liberty Recruitment Group is proud to be working with a fantastic Managed Service Provider who are looking for a 1 st Line Support Engineer to join their growing helpdesk team. Located in Waterlooville, with hybrid working available (3 days a week in office) you will be the first point of contact when a customer … impact and urgency Document recurring issues and share with the team Monitor system performance metrics Maintain communication with the customer, escalation routes and wider team on any issues. Support and uphold the companys Information Security Management System in line with ISO regulations. To be successful in this role, you will need: Previous commercial experience in a … technical support role, ideally within an MSP Experience supporting Microsoft Windows and Apple Mac devices Prior support and management of Microsoft 365 products, including Exchange, SharePoint, OneDrive and Intune Experience with Azure A basic understanding of networking including DNS, VLANs and connectivity issues To be customer focused with a desire to provide excellent customer services An More ❯

AMR298 IT Support Bristol upto £28,000 My Client are a leading … Bristol based IT technology services provider and cloud solution provider. This dynamic company are currently looking to expand there technical team and currently have a vacancy for an additional 1st line-technical Support Specialist/Software Support Consultant. The Software Support Consultant/IT Support Specialist will need the … following experience: 1) Ideally previous IT Technical support gained in a busy IT environment. Any knowledge of windows PC, Server Ops and understanding of office365 advantageous. Any Linux a bonus 2) Ideally experienced across the board in all areas of office Networks 3) Anyone working for a current Managed service provider advantageous 4) Hard Working and looking to More ❯

delivering exceptional results to their clients, they are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic 1st Line Engineer to join the helpdesk team, this role serves as the 1st point of contact for all technical issues so excellent communication and More ❯