23 of 23 1st Line Engineer Jobs in the UK excluding London

IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP is required to join a busy Service Desk and provide Helpdesk and Deskside support working onsite at a School in Battersea, South West … ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP … Working as the IT Support Engineer/1st Line & 2nd Line Technical Support Analyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems to classroom and meeting room technology. This role involves in-depth troubleshooting, managing new starter and More ❯

1st line Support Engineer/Customer Support Location: Poole or Buckinghamshire Super Hybrid ( 1 day a week in the office) Salary is 25k - 28k Skills: 1st line support, Troubleshooting, Networking, Telephony, Windows Server, Diagnostics, Scripting, Monitoring, Configuration, Communication, Customer Service, Composure, Teamwork Were Hiring: Customer Support Engineer (1st line … positive personality, and a solid grasp of Windows Server and networking basicswe want to hear from you! The Role: Were looking for a Customer Support Engineer/1st line support Engineer to join a high-performing Customer Service team and be the first line of contact for customers. Youll triage and More ❯

1st Line IT Support Engineer – Growing MSP | £24k–£27k Benefits | Dorset/Hampshire Are you a talented 1st Line IT Support Engineer looking to take the next step in your career? This is your chance to join a well-established Managed Service Provider with 30+ years in business, a loyal … ll work with a range of technologies including Microsoft 365 , Windows Server/Desktop , Mac OS , LAN/WAN networking , and managed Wi-Fi solutions . Key responsibilities: Deliver 1st Line diagnosis and resolution with high first-time fix rates Log, manage & prioritise tickets via phone, email & portal Support Microsoft 365 admin, Windows, Mac OS, networking & backups … Meet SLA targets while maintaining excellent communication Keep clear documentation & contribute to the knowledge base We’re looking for: Previous 1st Line Support experience (MSP background preferred) Strong technical skills with Microsoft 365, Windows Server/Desktop Knowledge of Mac OS, virtualisation, and networking advantageous Great communicator with excellent organisational skills Full UK driving licence If you More ❯

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic … of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when required Follow … of VMWare and Hyper V Windows Server WDS MDT SCCM deployment Benefits Career progression opportunities. Company pension Health & wellbeing programme On-site parking Keywords: Level 1 Engineer, 1st Line IT Support Engineer, IT Support, IT Helpdesk Engineer, MSP, Managed Service Provider Bowdon Associates is a member of the Guild of Quality More ❯

1st Line IT Support Engineer – Sevenoaks - £30,000 + Great Opportunity! Role: 1st Line IT Support Engineer Location : Sevenoaks Salary : £25,000 - £30,000 (Subject to Technical Knowledge) Interviewing Immediately – Apply Now I am representing a Managed Service Provider based in Sevenoaks who are on the lookout for a 1st Line IT Support Engineer as part of their growth plans for this year. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Windows Server, Virtualisation and much more. Again, technical skills are a must, but we are looking for More ❯

with a company that values your input, invests in your development, and gives you the freedom to work from anywhere? Impact IT is offering an exciting opportunity for a 1st Line Engineer to join a dynamic, forward-thinking team that supports regulated businesses and charities across the UK. This is more than just a helpdesk … a cost into a true business asset. Impact IT handle everything so that their customers don't have to lift a finger. What You'll Be Doing: Provide responsive 1st Line support Meet KPIs and contribute to continuous improvement Play a role in delivering IT projects Constantly seek to grow your skills and improve internal processes This … Friday, 9am-6pm UK time. Some occasional out-of-hours or weekend work may be required. What We're Looking For: Must-haves: 1-2+ years in a 1st Line Support role Experience within a Managed Service Provider (MSP) Comfortable across Microsoft, Apple, and Google tech stacks Strong grasp of service delivery best practices Excellent communication More ❯

Job title: 1st Line Support Consultant Location: Remote but candidate must be located in the region of Edinburgh or Glasgow, to be able to travel to our customer sites when needed. Hours: Monday to Friday, 37.5 hours per week Salary: Up to £28k depending on experience + benefits About BCN: At BCN we unite people and technology … of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: As a 1st Line Support Consultant, you will be responsible for working directly with the end users, offering 1st line technical support via email, ticketing system and … telephone, performing fixes where possible and escalating where necessary. Providing 1st line technical support for hardware and software issues. Ensure all calls are logged into the helpdesk system and progress notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers. Take ownership of incidents assigned to you and More ❯

understanding IT requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet our customer's business objectives and needs. Signet Consultancy Ltd is looking for a 1st Line Support Engineer to join our team in Greater London. This position is responsible for the following: Provide 1st line support for … installed and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory More ❯

their team. They manage over 400+ business IT systems , delivering cutting-edge technology and first-class support. Now, they’re looking for a tech-savvy, ambitious, and customer-focused 1st Line Support Technician to join their ranks! The Role As the first point of contact for customers, you’ll be the bridge between users and the technical … problems, providing exceptional support, and ensuring seamless IT operations. Your role is crucial in keeping businesses running smoothly while growing your own expertise in the IT sector. Job Title: 1st Line Support Technician? Salary: £27,000 - £30,000? Location: Redhill ( own transport required due to location )?? Perks & Benefits: 22 days annual leave (increasing to 25) Performance-based … with Windows, Office 365, networking, virtualization, software updates, and backup solutions What We’re Looking For MSP Experience: Ideally you will hold a minimum of 1 year experience at 1st Line support although our client will consider fresh, dynamic and career driven individuals with technical understanding/academic qualifications? People Skills: You love helping others and value More ❯

A well-established organisation is seeking a 1st Line Support Engineer to join its collaborative IT team. This role is ideal for someone with a customer-focused mindset, strong troubleshooting skills, and a desire to grow within a dynamic technical environment. You’ll be supporting over 250 users across the business, ensuring a responsive and … quality IT experience. Key Responsibilities Act as the first point of contact for technical support across the business. Deliver a best-in-class customer experience to internal users. Provide 1st line assistance and troubleshooting for hardware, software, and connectivity issues. Log and manage support requests via the internal Service Desk system. Liaise with external vendors and suppliers More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real difference to users day … specific technology On offer: 20 days holiday + bank holidays Standard working hours Monday Friday 8.30 5.00 Potential to progress/develop to 2 nd/3 rd line support Onsite car parking & free refreshments (tea and coffee) Continuous training Pension Scheme enrolment If you have the skills required, apply now More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a real difference to users … specific technology On offer: 20 days holiday + bank holidays Standard working hours Monday – Friday 8.30 – 5.00 Potential to progress/develop to 2 nd/3 rd line support Onsite car parking & free refreshments (tea and coffee) Continuous training Pension Scheme enrolment If you have the skills required, apply now More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real difference to users day More ❯

1st Line IT Support/Helpdesk Engineer Location: Perth, Scotland Salary: £24,000 - £26,000 (Permanent, Full-Time, On-Site) Looking for a new challenge where you can learn, grow, and make a real difference Our client is a supportive and growing IT company based in Perth. They work with clients across Scotland, the UK … or supporting one another through the day to day, they believe in teamwork, mutual respect, and building long term relationships. They are looking for a new IT Support Engineer to join their team. You will be the first point of contact for clients when they run into technical trouble, helping them to solve problems and guiding them to More ❯

1st Line IT Support/Helpdesk Engineer Location: Perth, Scotland Salary: £24,000 – £26,000 (Permanent, Full-Time, On-Site) Looking for a new challenge where you can learn, grow, and make a real difference Our client is a supportive and growing IT company based in Perth. They work with clients across Scotland, the UK … or supporting one another through the day to day, they believe in teamwork, mutual respect, and building long term relationships. They are looking for a new IT Support Engineer to join their team. You will be the first point of contact for clients when they run into technical trouble, helping them to solve problems and guiding them to More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and More ❯

My nationwide client based in Birmingham has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging More ❯

My nationwide client based in Merthyr Tydfil has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows More ❯

My nationwide client based in Edinburgh has an urgent requirement for x2 IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV More ❯

My nationwide client based in Telford has an urgent requirement for x2 IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV More ❯

IT Technical Consultant – Brighton Location: Brighton Salary: £30,000 Benefits Are you a technically skilled graduate looking to step up into a more advanced IT support role? Join a leading software solutions provider that’s transforming operational efficiency for businesses More ❯

First Line Support Engineer | 3 Months | £170 - £180 Per Day | Exeter My client is seeking a Contract IT Analyst for an initial 3-month engagement with view of extension. The role requires full-time on-site presence in Exeter. This position is offered on a PAYE basis and falls inside IR35. Key Requirements 2+ Years of … First Line Support/Service Desk Experience Experience building PC’s and Mobile Devices is Preferred Ability to follow processes and log support tickets accurately Locality to Exeter and willingness to commit to full time onsite work Strong Communication Skills What you need to do now If you feel like this First Line Support/Service … Desk role is a good fit for you and would like to know more then please apply with your most up to date CV. First Line Support Engineer | 3 Months | £170 - £180 Per Day | Exeter More ❯

to client access when working from home and for our international colleagues working from their offices Cyber security migration The Candidate We are looking for an experienced first line support engineer with relevant experience, just as importantly, a great can-do attitude twinned with the willingness to learn. The successful candidate will need to demonstrate their More ❯