1st Line IT Support Technician
London, South East, England, United Kingdom
Tech Ahoy
1st Line IT Support Technician/London (Fully Office Based)/Competitive Salary (Up to £30K) + Benefits Tech Ahoy is a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st … and friendly working environment Regular team socials and professional development sessions Excellent transport links via Elizabeth Line, Thameslink, and Metropolitan Line Key Responsibilities of the 1st Line IT Support Technician: Serve as the first point of contact for incoming IT support requests (via phone, email, and ticketing … 3rd line support team Deliver exceptional customer service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with both macOS and Windows operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
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