1stLineSupport Analyst £26,500 + Bonus + Benefits and Training Basingstoke This is a fantastic opportunity for you, a 1stLineSupport Analyst with a passion for IT and a genuine love of problem solving and customer care. If you enjoy helping people get the best out of … brilliant next step.We're looking for someone who enjoys digging into problems, learning new tools and offering expertise. You'll join a supportive, growing Services team, providing first-class 1stLinesupport to a broad range of customers, as well as internal staff.You'll be capturing and handling a variety of incidents and service requests … while also helping improve the way they work by contributing to documentation and process improvements. This 1stLineSupport role suits someone who wants to progress. You'll be encouraged and supported to develop your skills, with clear opportunities to move into 2nd and 3rd Linesupport as you grow. What More ❯
1stLineSupport Engineer Up to £28,000 Hampshire: Commutable from Portsmouth, Fareham, Southampton We are looking for a 1stLineSupport Engineer to join a thriving company in a time of growth. They offer a genuinely fun and friendly working environment, with opportunities for progression. You are not just … a number within this company. In this position you will provide 1stLine IT Support to my clients’ growing customer base. Requirements: 1stLinesupport/Service Desk experience Windows Server 2008 - 2022 Active Directory, Exchange Hyper V Networking O365/Azure Your communications skills, both written and verbal, must More ❯
We are looking for a 1stLineSupport Engineer to join a thriving company in a time of growth. They offer a genuinely fun and friendly working environment, with opportunities for progression. You are not just a number within this company. In this position you will provide 1stLine IT Support to my clients' growing customer base. Requirements: 1stLinesupport/Service Desk experience Windows Server 2008 - 2022 Active Directory, Exchange Hyper V Networking O365/Azure Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your organisational skills must also More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
Support Analyst, Service Desk, 1stline, Entry-level COR7380 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst/Service … Desk Analyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1stline desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology … Analyst/Service Desk Analyst, include: 25 days' holiday On-call allowance Amazing opportunities for training and progression What do I need? Some prior commercial experience of providing 1stline desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows 10 and/or O365 More ❯
Our client seeks a 1stLine IT Support Analyst with prior experience as the initial point of contact for all technical customer support, to help enhance growth within the Construction Sector and other targeted industries. You will be pivotal in the monitoring of incoming incidents via the ITSM system, phone, email, and live … such as 5G FWA, LEO Sat, and 5G Private Cellular Networks, to name a few. About You As an ambitious and dynamic individual, you possess a proven record in 1stLineSupport within a NOC environment. You have an ability to engage stakeholders at all levels and understand how the Service Desk function contributes to … experience. You have a passion for all things IT and a dedication toward world-class customer service. Key Responsibilities Ticket Investigation: Ensure sufficient information has been provided to support the effective resolution of tickets. Achievement of SLA's: Respond within agreed service levels. Customer Communication: Provide appropriate customer updates, in line with customer expectations and ticket More ❯
This a great opportunity for a passionate IT support engineer to join a well-established client based in Southampton. The successful IT Support Engineer should have 1 year of experience working in IT Support environments, with the ability to work both individually and as part of a team. The role will involve troubleshooting, supporting … and maintaining the internal IT equipment within the business (including travel to different sites). The successful candidate will be joining a growing company in their IT support team, with excellent opportunities to develop their skillset. 1stLine IT support - Southampton - Up to £28,000 What they can offer you: A generous salary of up to £28k … Plus or other software Experience of supporting Apple and Android products Mitel telephone support experience Some experience of PowerShell and writing scripts If you are an experienced 1stLineSupport Analyst/IT Service Desk Analyst apply now or contact Chris Lynes at Spectrum IT Recruitment Spectrum IT Recruitment (South) Limited is acting More ❯
