Northampton, Northamptonshire, East Midlands, United Kingdom
Jobheron
A leading player in outsourced IT Solutions that prides themselves on delivering the best for their business partners is now looking for a 1stLine IT Support Technician to join their team in Northampton. In the role of 1stLine IT Support … the Company: The company is a Microsoft Gold Accredited MSP, evolving their team to meet some healthy growth ambitions. Key Responsibilities: Dealing with first-linesupport queries within the parameters provided Assisting in the running of the Information Technology for the supported companies Ensuring that customer … computers as well as new machine setups Ensuring that customer system security is maintained and issues are reported Office 365 installation and administration First-linesupport with server infrastructure Remote installations of new IT kit Required Skills: Proven background working within an IT helpdesk role MSP more »
Northampton, Northamptonshire, East Midlands, United Kingdom
Senitor Associates Limited
1stLine Engineer - £24-26K - Northampton An established client of ours in the education sector are looking for a 1stLineSupport Technician to join their internal IT department, on a permanent basis. Joining a team of 4 others and reporting … starters and leavers, setting up new equipment. Troubleshooting hardware and printers. Installing and imaging software. Skills/Experience required: Previous experience in a similar 1stlinesupport role. Knowledge of Windows 10/11 Understanding of Microsoft Exchange, InTune, 365 Awareness of LAN/WAN … to explain technical terms to non-technical users - with a polite and patient approach. This is an excellent opportunity for an enthusiastic and passionate 1stLineSupport Technician to join a successful organisation which champions training, learning and development. Interviews are being arranged immediately for more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Intec
1stLineSupport Analyst £100 - £130pd 3-months Nottingham (on-site) Consultancy Overview: A leading consultancy, is looking for an experienced 1stLineSupport Analyst to join one of their growing teams In Nottingham, working with several of their key … incidents routed from First Level analysts and resolve within the limits of knowledge and contract. Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Provide Technical Leadership in own specific area of expertise. Document and reports on work completed … applications in line with IT industry standards as appropriate to the role. Rate & Duration: £100 - £130 pd 3 months (likely to extend) 1stLineSupport Analyst £100 - £130pd 3-months Nottingham (on-site) Consultancy more »
Alfreton, Derbyshire, East Midlands, United Kingdom
ABC Mobility Group
1stLineSupport Technician Location : Alfreton, Derbyshire, DE55 7JR Salary : Competitive based on experience Contract : Permanent, Full Time Company Benefits: Pension Scheme, 31 days holiday (including Statutory), Extra holidays for length of service, Life Insurance, Profit Related Pay, Employee Assistance Programme, incentive scheme. You've … including the use of their cars. Our products are genuinely liberating and transformative for their users. Job Purpose: ABC Mobility Group is recruiting for 1stLine IT Support Technician to join our Infrastructure team on a full-time basis. We are looking for someone who … about IT and has a keen interest in developing themselves alongside the business and IT objectives set by senior management. The role To support the IT team in providing a comprehensive IT service for The ABC Mobility Group to enable it to meet its company objectives and business more »
right qualifications, we are interested in hearing from passionate people with the right attitude and experience, alongside a flexible and solution focused proactive mindset. 1stLine Customer Support Analysts will support customers with the resolution of general queries, carry out initial investigations and … where necessary escalates to next level. Analysts may need to work with other internal departments and 3rd parties/stakeholders to support a full fault resolution. Responsibilities • Answer incoming cases from customers requiring support on our products • Create and assign tickets in the Freshdesk CRM system … for relevant teams collating information to support investigation and resolution • Take a first contact resolution approach, carrying out an initial Investigation and resolving queries using available resources • Escalate more complex queries to the 2nd LineSupport team where appropriate • Consistently achieve individual and team more »
Northamptonshire, England, United Kingdom Hybrid / WFH Options
Bright Horizons UK
Title 1stLine IT Support Salary: £24k-£26k Hours: 37.5 per week/Monday-Friday Job Type: Permanent, Fulltime Location: Hybrid with regular travel to our HO in Northampton The Role: This role will assist in the running of an efficient IT Service Desk, ensuring … the support tickets are handled in a swift manor and escalated where applicable. Our Service Desk provides support for over 300 Nursery locations across the UK , as well as Support Staff and other colleagues around the world in the USA, Netherlands, India and Australia … requests for customers throughout the business. Answer, respond to and if necessary, to create IT service requests via a ticketing system or phone. Provide 1st contact technical problem analysis and resolution of client issues with the aid of available Service Desk tools (e.g. Kaseya, TeamViewer, Knowledge Base articles). more »
Sutton-In-Ashfield, Nottinghamshire, Sutton in Ashfield, United Kingdom
Akkodis
local market? Look no further! Akkodis are proud to be working exclusively with a market leading business on their search for a IT support Analyst to join them in a newly created position, at a very busy and exciting time. My client are a successful business and are … proud to be a key supplier to some of the UK's largest Blue Chip and Independent retailers! I am looking for an experienced 1stLineSupport analyst to carry out day-to-day troubleshooting and user support activities (Circa 150 users across … range of tech including Infrastructure, Networks, Telephony, Servers, Back up and Security. You will be responsible for day-to-day troubleshooting and user support, installing hardware and software updates on user machines. The staff here are friendly and laid back with a great team culture where your voice more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Hays
Manage their technology infrastructure to deliver digital transformation, enabling people and their business. As such, they are now urgently seeking an experienced interim FirstLineSupport Analyst. Your new role You will perform a range of first and second line technical work activities either … First Level analysts and resolve within the limits of knowledge and contract, as well as coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. You will document and reports on work completed to ensure compliance with Company and Customer … Procedures, contribute to the development of technical procedures and standards to meet business and customer requirements, and as required, escalate issues in line with company processes to ensure customer demands are met. You will be able to communicate on complex issues to meet business and customer requirements to more »
£15 per hour 3-month contract Nottingham Your new company You will be joining a leading independent technology and services provider, trusted by large corporate and public sector organisations. They are a responsible business that believes in winning together for more »