2ndLine IT Support Engineer required for a growing IT Support business based in Macclesfield. The 2ndLine Support Technician will focus on escalated support cases. The successful person will have been in IT support for at least a couple of years … Salary will be circa £30k, dependent upon experience, and the business offer enhanced holidays and free parking. What will you be doing as a 2ndLine Support Engineer? As a 2ndLine Support Engineer, you will support managed services clients … would LOVE to hear from you if you have the following skills and experience: Proven experience working within an IT support role, preferably at 2ndline level Must be confident supporting Microsoft Office 365 and desktop support Understanding of server and client set ups Understanding of TCP more »
Employment Type: Permanent
Salary: £28000 - £30000/annum enhanced holidays and career progres
Harrogate, North Yorkshire, United Kingdom Hybrid / WFH Options
Sellick Partnership
2ndLineEngineer Permanent, Part Time (12 Hours) Home Based Sellick Partnership are currently supporting a fantastic charity who are searching for a part time 2ndlineengineer to support their IT function. If you are looking to work … days a week and with a range of IT software and hardware this is a great opportunity. 2ndLineEngineer Responsibilities Include: Ordering, setting up and arranging delivery of laptops, for all new staff members and replacement devices for existing staff as needed, and arranging more »
Skelmersdale, Lancashire, North West, United Kingdom
Coaction Recruitment Ltd
Support Engineer to join our leading client, a very successful and ambitious IT support and solutions provider, on a permanent basis. The 2ndLine Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and … training opportunities. The 2ndLine Support Engineer will be based at this organisations head office, in Skelmersdale, and will focus on escalated support cases. The successful 2ndLine Support Engineer will have been in IT support for at least a … desire to progress. Essential skills: - Strong communication skills - MS365 - Active Directory - Excellent troubleshooting ability - Group Policy This is an excellent opportunity for the successful 2ndLine Support Engineer as the projected growth of this company could significantly accelerate your rise up the career ladder. If more »
Job Title: 1st/2ndLine IT Engineer Location: Blackburn (BB2) Work Structure: On site Salary: up to £28,000 DOE Passionate about IT and sports? Our client, a leading name in the sports sector are recruiting for a 1st/2ndLine … be supporting the IT infrastructure across a large network including in-person or remote support to staff across the business. Responsibilities: To provide 1st & 2ndLine IT Support to all departments Log and resolve incoming requests Setup & configure IT equipment including Windows, Mac, mobiles, iPads etc. To … Quick learner Good communicator If you would like to be considered please apply for the role! Keywords: IT Support Engineer, 1st/2ndLine, IT Technician, Technical Support Engineer, In house IT Engineer In Technology Group Ltd is acting as an more »
Wigan, Greater Manchester, Ince-in-Makerfield, United Kingdom
In Technology Group
Role: 1st/2ndLine IT Engineer Location: Warrington & Bradford Salary: £26,000 DOE We are looking for an enthusiastic 1st/2ndLine IT Engineer to join a hardware manufacturing company, based in Warrington. Founded by gamers and developers … developers, like building PCs?) Willing to travel to Warrington and Bradford office on a weekly basis Able to support users at a 1st/2ndline base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support … interested in this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2ndline, Customer Support, User support, Problem Solving, IT Technician, IT Engineer In Technology Group Ltd is acting as an Employment more »
Employment Type: Permanent
Salary: £22000 - £26000/annum Great benefits included
Gateshead, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
Heels & Brogues Recruitment are working with a well-known client to find a talented 2ndLine Support Engineer to join their dynamic team. Job Title: 2ndLine Support Engineer Salary: £25,000.00 - £30,000.00 per year Location: Gateshead Benefits: Company … service to build trust and meet customer expectations. Their team ensures seamless operations by sourcing and assembling the necessary equipment. Job Summary: As a 2ndLine Support Engineer, you will support managed services clients by resolving hardware, software, and network issues. You will interact directly … and resolve technical issues quickly Conduct client site visits when required Document solutions to build an IT knowledge base Requirements for 2 nd Line Support Engineer: 3 years of experience in IT support or a helpdesk role Strong problem-solving skills and technical knowledge Familiarity with more »
2ndLine Support Engineer - Onsite We are partnered with a leading global organisation to help source a 2ndLine Support Engineer. You will provide onsite and remote support and resolve IT problems across multiple technology areas, including Office 365, Networking, Windows Desktop … motivation together with a willingness to learn new skills A flexible and enthusiastic approach to the job Good problem solving and decision-making skills 2ndLine Support Engineer - Onsite Due to the volume of applications received for positions, it will not be possible to respond more »
Job Title: SC Cleared 2ndLine Desktop Support Engineer Location: Liverpool, UK Rate: £200- 260 p/d INSIDE IR35 About the Company: We are a leading IT services company committed to delivering superior support and innovative solutions to our clients. Our team of dedicated … professionals ensures the highest standards of service and security. Job Summary: We are seeking a skilled and experienced 2ndLine Support Engineer with Security Clearance (SC) to join our dynamic team in Liverpool. The successful candidate will provide advanced technical support, handling more complex issues … that cannot be resolved by the first line of support. Key Responsibilities: Provide 2ndline support for incidents and service requests, ensuring prompt resolution and excellent customer service. Troubleshoot and resolve technical issues related to hardware and software issues. Assist with the installation, configuration, and more »
Role: 1st/2ndLine IT Engineer Location: Manchester (Middleton) Salary: £27,000 DOE We are looking for an enthusiastic 1st/2ndLine IT Engineer to join a market leading, award winning manufacturing company, based in Middleton, with occasional … interested in this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2ndline, Customer Support, User support, Problem Solving, IT Technician, IT Engineer, 1st line, IT Support In Technology Group more »
Employment Type: Permanent
Salary: £24000 - £27000/annum Great benefits included
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role: 1st/2ndLine IT Engineer Location: Manchester (Middleton) Salary: £27,000 DOE We are looking for an enthusiastic 1st/2ndLine IT Engineer to join a market leading, award winning manufacturing company, based in Middleton, with occasional … interested in this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2ndline, Customer Support, User support, Problem Solving, IT Technician, IT Engineer, 1st line, IT Support In Technology Group more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Verus Recruitment Partners Ltd
Job Title: 2ndLineEngineer Location: Sheffield Salary: £26,000 - £29,000 (DOE) Contract: Full-time, Permanent Verus Recruitment has a great opportunity for a 2ndLineEngineer at a local MSP. Our client prioritizes their culture and reputation, earning more »
S8, Ecclesall, South Yorkshire, United Kingdom Hybrid / WFH Options
Verus Recruitment
Job Title: 2ndLineEngineer Location: Sheffield Salary: £26,000 - £29,000 (DOE) Contract: Full-time, Permanent Verus Recruitment has a great opportunity for a 2ndLineEngineer at a local MSP. Our client prioritizes their culture and reputation, earning more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Circle Group
2ndLine IT Support Engineer - Sheffield 2ndLine IT Support Engineer with onsite experience as well as Office 365, Windows 10, Exchange and VOIP knowledge join our client which is an MSP company across Yorkshire. In this role, you will … tickets which come from the 1st Line team. To be successful in this role, you will need to have excellent knowledge of: 2ndLine IT support, ideally some field support experience Office 365 Windows OS 8,10, 11 Exchange VOIP Sharepoint Online Telephony experience You more »
Keynsham, Bath and North East Somerset, Somerset, United Kingdom Hybrid / WFH Options
DK Recruitment
DK Recruitment are seeking a 2ndLineEngineerEngineer on behalf of our client based in the Keynsham area. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will … be working on the forefront of technology enabling businesses to consistency benefit from their IT. Duties Provide 2ndLine Support either directly from the customer or escalated from the 1st line team Provide assistance by phone, email and/or using a ticket management system more »
We are currently seeking an experienced 2ndLine MSP IT Engineer to join a dynamic Managed Service Provider based in Middlesbrough. This role involves providing technical support across various client sites, delivering BAU support, contributing to project initiatives, and supporting the service desk in a … 2ndLine capacity. 2ndLine MSP IT Engineer Middlesbrough/Onsite £27,000 - £37,000 Key Responsibilities: Act as the primary point of contact for technical support escalations from 1st line support engineers. Provide hands-on technical support and troubleshooting more »
Middlesbrough, North Yorkshire, North East, United Kingdom
In Technology Group Limited
We are currently seeking an experienced 2ndLine MSP IT Engineer to join a dynamic Managed Service Provider based in Middlesbrough. This role involves providing technical support across various client sites, delivering BAU support, contributing to project initiatives, and supporting the service desk in a … 2ndLine capacity. 2ndLine MSP IT Engineer Middlesbrough/Onsite £27,000 - £37,000 Key Responsibilities: Act as the primary point of contact for technical support escalations from 1st line support engineers. Provide hands-on technical support and troubleshooting more »
Middlesbrough, North Yorkshire, North East, United Kingdom
ECS Resource Group
2nd Support Engineer Location : Middlesbrough Contract Duration : 3-6 months Daily Rate : £190 - £200 (Inside IR35) About the Role: We are seeking a proactive and dedicated 2nd Support Engineer to provide exceptional IT support within a busy environment. You will be responsible for supporting … users across a sprawling 4500-acre area. This role is crucial for ensuring smooth and efficient IT operations. Key Responsibilities: Provide 2ndline technical support for hardware and software issues. Manage and maintain Active Directory, Teams, and O365 environments. Troubleshoot and resolve printer and CCTV-related problems. … with the IT team to improve systems and processes. Document support activities and maintain accurate records. Required Skills and Experience: Proven experience in a 2ndline support role. Strong knowledge of Active Directory, Microsoft Teams, and Office 365. Experience with printer and CCTV systems. Excellent troubleshooting and more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group
solutions and support to diverse clients. They are committed to fostering a supportive and growth-oriented work environment, offering excellent opportunities for career progression. 2ndLine IT Helpdesk Support Engineer Leeds/Onsite £25,000 - £30,000 Key Responsibilities: Provide 2ndline … issues efficiently and within agreed SLAs. Perform troubleshooting and problem-solving for IT infrastructure, including hardware, software, and networking issues. Collaborate with 1st line support engineers to ensure seamless issue resolution and customer satisfaction. Document all support activities, solutions, and client interactions accurately in the ticketing system. Contribute more »
Employment Type: Permanent
Salary: £25000 - £30000/annum 28 days holiday, pension, discount
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Pardoe Wray
2NDLine Service Desk Engineer £30,000 + 3K Car allowance Excellent Package Newcastle Role, Duties & Expectations Provide high quality desktop, server and cloud support Demonstrate the ability to troubleshoot complex environments Provide clear advice and guidance to clients for improving their working enviroment Be … onsite customer visits will be required Some 24/7 on call cover maybe required Skills, Qualifications & Experience Proven track record of providing Line 2 service desk support from a Managed Service Provider background Have a strong MSP background a minimum of 4 years experience providing support to more »
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2ndline IT Support to Windows Desktop and associated applications. You will be 2ndline support on Servers and Application Services as well as providing escalation point for … 1st Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Cisco Core more »
Wakefield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Nasstar (Uk) Ltd
WERE RECRUITING! As one of the UKs fastest growing MSPs, were on the lookout for a 2ndLine Service Desk Engineer Location:Client Site - (Woking GU22 7AE) Salary: Competitive base + benefits Job Type: Permanent About Nasstar At Nasstar, we specialise in transformative technology. Our … industry-leading clients we work with! www.nasstar.com About the Role We are looking for an enthusiastic and customer focussed On-Site Service Desk Engineer to be the face of Nasstar at one of our key Managed Services customer premises. You will receive all kinds of queries, and need … relating to on-site equipment or issues. Actively managing and maintaining a list of assigned tickets. By ensuring they are regularly updated in-line with contractual SLAs Keeping the customer informed and updated with the progression of their issue. Ensuring any investigative work is documented in tickets youre more »
Job summary Are you acustomer-focused,self-motivated ICT Support Engineer? Are you looking for an exciting opportunity to make a real difference in an influential role? Due togrowthwe are looking for anexperienced, enthusiastic ICT Field Support Engineerto join theEnd Using Computingteam. The team of over20staff offers2ndline ICT … supportservices toa specific customer. An ICT Support Engineer has a key role in providing good customer service and building strong customer relationships. This role is based at Durham OR We offer hybrid working in this role meaning that the successful candidate can work from a mixture of locations … service hours between 8am and 6pm. Resolving issues remotely or face to face. Software distribution using packages such as InTune. Resolving issues in line with the customers KPIs. Support Microsoft and other 3rd party applications. Attending customer sites or NECS own sites as and when required. Assisting with more »