2ndLineSupportEngineer Opportunity for an experienced 2ndLineSupportEngineer to join one of the North Easts most rapidly growing Managed Service Providers in their Durham office. Salary between £25,000 and £30,000 depending on experience plus benefits. Contact me on 07441348208 or … Managed Service Providers. With a wealth of experience supporting businesses delivering the highest quality of technical support and infrastructure management, we're now looking for an experienced 2ndLineEngineer to join the team. Benefits: Quarterly performance based bonus scheme. Access to a company vehicle and expenses paid. Employee discount programs. And many … more! What will you be doing? You will be responsible for resolving IT issues to a 2ndLine level, you'll be working closely with a team of engineers and management to help resolve issues as quickly as possible to keep the businesses systems flowing. You will also be a key face for the company attending client More ❯
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Partnerscale Limited
2ndLineSupportEngineer Microsoft 365, Azure, Cloud Huddersfield (onsite) £30k to £33k A busy IT team are looking for a 2ndLineSupportEngineer to join their Huddersfield office. This role will see you handling escalations, troubleshooting issues, and supporting the delivery of cloud and … excellent customer service. An MSP background would be a strong advantage as it gives you exposure to different systems, but it is not essential. Key Tasks Take ownership of 2ndLine escalations and resolve issues efficiently Troubleshoot Microsoft 365, Azure and Intune environments Support Active Directory and Group Policy Provide networking support across … Install, upgrade and maintain software and hardware Contribute to IT projects including migrations and new rollouts Deliver high-quality support to internal users Our Ideal Candidate Previous 2ndLine experience, or strong 1st Line ready to step up Solid knowledge of Microsoft 365, Azure, Intune and Active Directory Entra ID experience advantageous but More ❯
Wakefield, West Yorkshire, England, United Kingdom
Connected IT
Service Desk Analyst/2ndLineEngineer An excellent contract opportunity has arisen in Wakefield for a 2ndLineEngineer/Technical SupportEngineer/Service Desk Analyst for an initial period of 3 months. The successful candidates will join an existing IT Service Desk Team … of engineers, providing effective technical support to users in response to issues raised via phone, email and some in person. Responsibilities will include: Use of Windows OS/Server, Active Directory, Exchange, O365, networking (LAN/WAN/VPN/protocols etc), server administration, anti-virus software and various other applications. To act as the first point of … contact for users and suppliers for all IT support queries and issues. Ensure that all Incidents and Service Requests are logged correctly in the IT Service Management Tool. Provide support for end user devices, OS, printers, peripherals, MS Office and bespoke applications and user connectivity Work closely with users and other IT support teams More ❯
Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career … Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯
warrington, cheshire, north west england, united kingdom
ConnexAI
Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career … Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯
bolton, greater manchester, north west england, united kingdom
ConnexAI
Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career … Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2ndLineSupport Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range … our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities More ❯
My client based in Blackburn has an urgent requirement for an IT SupportEngineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
