16 of 16 2nd Line Support Engineer Jobs in the Thames Valley

Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for … , will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support … willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience More ❯

the job poster from Dynamic Search Solutions Connecting Industry Experts with IT Transformation Delivery Projects at Dynamic Search Solutions and Herd Digital Job Title: 2nd Line Support Engineer Location: Reading (Hybrid Working) The Company An award-winning service provider is looking for a … dynamic 2nd Line Support Engineer to join their team. This role offers flexibility, requiring only occasional travel to their vibrant offices across the UK. Applicants must currently reside in the UK to be considered. This innovative business delivers services to local businesses, authorities … vendor-specific certifications and providing the resources needed to excel in daily responsibilities, as well as fostering career progression. Role and Responsibilities As the 2nd Line Support Engineer, you will be a key part of the support team, focusing on troubleshooting More ❯

Job Title: 2nd Line Support Engineer Client: Lucid Support Services Ltd Location: Oxford district, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: Role: 2nd Line Support Engineer Location: Oxford district, UK Duration: 2 Months | Start ASAP | Inside IR35 | DBS required We are seeking an experienced 2nd Line Support Engineer for a short-term contract. The role is fully onsite and requires excellent customer service skills … along with strong experience supporting Microsoft solutions. Responsibilities: Provide 2nd line support for Windows 10/11, M365, AD, Azure, etc. Support Apple macOS & iOS devices, ensuring seamless integration. Manage MDM, device management, and stock control. Support desktop virtualization technologies (e.g. More ❯

Field 2nd Line IT Support Engineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do … day and the opportunity to work both from home and on-site? Entrust IT , a trusted Managed Services Provider, is looking for a Field 2nd Line IT Support Engineer to support our growing client base in the Milton Keynes region . … and we’re ready to welcome a talented engineer like you to our friendly and professional team. Key Responsibilities of the Field 2nd Line IT Support Engineer: Supporting client IT environments remotely and on-site, bringing clarity and resolution to technical More ❯

S-SA Digital gives you total reliability to help scale your career in the cloud. Position: 1st/2nd Line Support Engineer Type: Permanent Location: Milton Keynes Job Description We have a fantastic opportunity for a 1st/2nd Line Support Engineer to join a leading IT Support company (MSP) in Milton Keynes to provide technical support to their nationwide customer base. The ideal candidate will have a passion for Microsoft technologies, with strong commercial experience with Azure, AD, Office365 … will be part of our first response teams and will ensure that our customers receive an excellent and consistent service experience. The 1st/2nd Line IT Support Technician will ideally come from the background of an IT Managed Service Provider; however, this is not More ❯

Join or sign in to find your next job Join to apply for the Field 2nd Line IT Support Engineer role at TieTalent 2 weeks ago Be among the first 25 applicants About the Role Field 2nd Line IT Support Engineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy variety in your … day and the opportunity to work both from home and on-site? Entrust IT, a trusted Managed Services Provider, is looking for a Field 2nd Line IT Support Engineer to support our growing client base in the Milton Keynes region. With More ❯

Deskside & 2nd Line Support Engineer, Wootton Copart UK Ltd is currently recruiting a Deskside & 2nd Line Support Engineer to join our growing team based at our Wootton Head Office. This role involves providing technical support … a fast-paced environment Attention to detail in maintaining documentation and procedures Strong teamwork skills Customer-focused approach and commitment to high-quality support Willingness to learn new technologies Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus Minimum of 2 years' experience in … an IT support or technician role What we offer: 23 days of holiday plus bank holidays and an extra day for personal occasions Paid day to volunteer for a charity Healthcare Cash Plan for various healthcare services and Virtual GP access Recognition Hub and E-card collection for More ❯

Social network you want to login/join with: 2nd Line Avaya Support Engineer, reading col-narrow-left Client: Location: reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or More ❯

Social network you want to login/join with: 2nd Line Avaya Support Engineer, oxford district col-narrow-left Client: Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or More ❯

Social network you want to login/join with: 2nd Line Avaya Support Engineer, high wycombe col-narrow-left Client: Location: high wycombe, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or More ❯

Job Title: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Job Type: Full-time, Hybrid after probation Company: A market-leading client with a dynamic … IT department, committed to professional development. Responsibilities: Support using the latest technologies such as Office 365, Azure, and Server 2022. Engage in all lines of support and various projects. Qualifications & Skills: Experience with Windows Server (up to 2022) Proficiency in Office 365 Networking skills Previous MSP More ❯

Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or More ❯

Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or More ❯

benefits, employees have the freedom to tailor their benefits to meet their individual needs, supporting their unique goals and ambitions. Role Summary The IT 2nd Line Support Engineer role sits within the IT Service Desk Team and their purpose is to lead and … oversee the IT Support for Aventum Group and all associated entities. We are looking for a promising candidate who wishes to continue their personal development whilst ensuring the needs of the business are met and expectations exceeded. This role will require support in all aspects of … IT across the group. Tickets are sent via email to our Helpdesk (Zendesk) and need to be solved in line with our SLAs. Role Accountabilities Maintain a 99% SLA. Ensure the Joiners, Changers, and Leaver’s processes are followed correctly. End-user support regarding IT applications. More ❯

Social network you want to login/join with: Our client are seeking a passionate, proactive, enthusiastic, customer focused 1st/2nd Line IT Support Engineer to join their expanding team. The role will be a mixture of home, office and field based … candidate will join a busy, friendly team and be responsible for providing a first-class, customer-focused service to clients, working on BAU support calls and project work. The ideal candidate will already have experience of working in a Managed Service Provider, be proactive and have impeccable communication … of problem solving, and providing first-class customer service. Responsibilities: • Deliver an exceptional standard of customer service • Delivering on-site, remote and telephone support • Proactively manage customers, identifying opportunities for improvement to processes, procedures, and infrastructure • Project management and implementation • Liaise with 3rd party vendors • Prioritising workloads and More ❯

An experienced Field 2nd Line IT Support Engineer with at least 3 years of experience is needed to join the team at entrust IT, a leading Managed Services Provider supporting IT infrastructures for multiple clients. The role will cover Milton Keynes or the … Home and client-site working in your region Varied challenges and a focus on good quality work Key Responsibilities: As an IT Field Engineer, you will already have experience with remote analysis of issues, diagnosis and support. Work with the customer to understand each issue so that you … can recreate it, diagnose it or escalate it to 3rd line colleagues with specialist skills where necessary. Monitor and follow up on client's issues, taking ownership to see they progress to a conclusion. Required Qualifications & Experience: At least 3 years of IT Support experience, preferably More ❯